| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 55043 | 09 Jun | Yes | Internal | multiple systems puppet issue |
| 54991 | 09 Jun | Yes | AskBio | NTP failing | macleod.synpromics.com |
| 54995 | 09 Jun | Yes | Azura | Storage alert: /var on ocado2.opentrk.com |
| 54892 | 09 Jun | Yes | AskBio | Handling prompt.synpromics.com URLs |
| 54951 | 09 Jun | Yes | Gravytrain | SSL renewal |
| 54994 | 09 Jun | Yes | AskBio | Fold restic backups into managed backups conf |
| 55030 | 09 Jun | Yes | Internal | MacBook |
| 55025 | 09 Jun | No | Gravytrain | KGM Account Move (consultancy child ticket) |
| 55040 | 09 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 54177 | 09 Jun | Yes | AskBio | /weka performance |
| 54838 | 09 Jun | Yes | AskBio | AskBio Highly Available Reverse Proxy |
| 54982 | 09 Jun | Yes | Internal | Monthly certificate expiry check |
| 55049 | 09 Jun | Yes | Internal | Client Services portal is missing |
| 54735 | 09 Jun | Yes | ITC Compliance | Expiring certificate: ITC Compliance |
| 55046 | 09 Jun | Yes | AskBio | edb-lab-skye.askbio.com frozen emails |
| 54772 | 09 Jun | Yes | Internal | I can't send encrypted email |
| 55012 | 09 Jun | Yes | BD Group | BDG: New Office IP Address |
| 55057 | 09 Jun | Yes | Globecast | gcukscheddb01/dev.globecastne.com multipath issue |
| 55058 | 09 Jun | Yes | Novadata | leonis.novadata.internal unmarged configuration |
| 55052 | 09 Jun | Yes | JISC | Veloxserv l01 and l02 patching |
| 55018 | 09 Jun | Yes | Kahootz | Disk errors on Oscar |
| 55053 | 09 Jun | Yes | ITC Compliance | Expiring certificate: ITC Compliance (Consultancy) |
| 54994 | 10 Jun | Yes | AskBio | Fold restic backups into managed backups conf |
| 55052 | 10 Jun | Yes | JISC | Veloxserv l01 and l02 patching |
| 54951 | 10 Jun | Yes | Gravytrain | SSL renewal |
| 55061 | 10 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 55060 | 10 Jun | Yes | OpenCorporates | Remove user |
| 55062 | 10 Jun | Yes | Internal | Weekly checks |
| 55042 | 10 Jun | Yes | Kahootz | Disk error on Xray |
| 55013 | 10 Jun | Yes | Kahootz | Held linux-image package updates |
| 54772 | 10 Jun | Yes | Internal | I can't send encrypted email |
| 55024 | 10 Jun | No | Internal | Cleanup kahootz/whisky remnants |
| 54892 | 10 Jun | Yes | AskBio | Handling prompt.synpromics.com URLs |
| 54647 | 10 Jun | No | Azura | Ocado Firewall |
| 54349 | 10 Jun | Yes | Koinex | DOWN: koinexserver.home |
| 54564 | 10 Jun | Yes | DLS Plastics | dls-zimbra1.dls.internal distro upgrade |
| 55066 | 11 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 55018 | 11 Jun | Yes | Kahootz | Disk errors on Oscar |
| 55064 | 11 Jun | Yes | Sucden | legolas.sucden.co.uk backups issue |
| 55065 | 11 Jun | Yes | TCV | Cyber Essentials Plus Audit |
| 54892 | 11 Jun | Yes | AskBio | Handling prompt.synpromics.com URLs |
| 54966 | 11 Jun | Yes | OGT | UBad drive in Manuel |
| 55024 | 11 Jun | No | Internal | Cleanup kahootz/whisky remnants |
| 54994 | 11 Jun | Yes | AskBio | Fold restic backups into managed backups conf |
| 54951 | 11 Jun | Yes | Gravytrain | SSL renewal |
| 55044 | 11 Jun | Yes | AskBio | Prebackup for backups.synpromics.com on talisker.synpromics.com |
| 55067 | 11 Jun | Yes | OGT | rodney1.internal.ogtip.com volume usage /var |
| 55046 | 11 Jun | Yes | AskBio | edb-lab-skye.askbio.com frozen emails |
| 54564 | 11 Jun | Yes | DLS Plastics | dls-zimbra1.dls.internal distro upgrade |
| 54647 | 11 Jun | Yes | Azura | Ocado Firewall |
| 54839 | 11 Jun | Yes | NFW | nfwgs2.nfw.internal spamd/spamassassin configuration issue |
| 54735 | 11 Jun | Yes | ITC Compliance | Expiring certificate: ITC Compliance |
| 54847 | 11 Jun | Yes | Econic Bio | Create client services account for Qian Gao |
| 55075 | 11 Jun | Yes | Trident Honda | LDAPS certificate expiring on vmsvr1/2.trident.lan |
| 55077 | 12 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 55072 | 12 Jun | Yes | ITC Compliance | Phil Cross |
| 55079 | 12 Jun | Yes | AskBio | NTP service on edb-lab-skye.askbio.com |
| 55018 | 12 Jun | Yes | Kahootz | Disk errors on Oscar |
| 55074 | 12 Jun | Yes | Gravytrain | gravytrain update dev systems |
| 54994 | 12 Jun | Yes | AskBio | Fold restic backups into managed backups conf |
| 55082 | 12 Jun | Yes | Internal | Gitlab upgrade (18.0.2) |
| 54906 | 12 Jun | Yes | Sucden | GS2 PTP investigation |
| 55056 | 12 Jun | Yes | Entrepreneurs Circle | srv.entrepreneurscircle.org VPN cert expiry |
| 54440 | 12 Jun | No | OpenCorporates | ElastiCache Monitoring |
| 55054 | 12 Jun | Yes | Internal | calcifer.boo.tc staff vpn cert expiry |
| 55083 | 12 Jun | Yes | Geograph | Geograph Gitlab upgrade (18.0.2) |
| 55024 | 12 Jun | Yes | Internal | Cleanup kahootz/whisky remnants |
| 54735 | 12 Jun | Yes | ITC Compliance | Expiring certificate: ITC Compliance |
| 55006 | 12 Jun | Yes | Sucden | Python Versions on Declan/Duffman. Can 3.12 be installed? |
| 55086 | 12 Jun | Yes | AskBio | Load average on Skye |
| 55085 | 13 Jun | Yes | eTherapeutics | ETX Gitlab upgrade (18.0.2) |
| 55084 | 13 Jun | Yes | OpenCorporates | OpenCorporates Gitlab upgrade 18.0.2 |
| 55088 | 13 Jun | Yes | Internal | Check for Security Notices and System Updates |
| 55018 | 13 Jun | Yes | Kahootz | Disk errors on Oscar |
| 55089 | 13 Jun | Yes | TCV | Linux Servers not showing for our CE+ audit scan |
| 54966 | 13 Jun | No | OGT | UBad drive in Manuel |
| 54838 | 13 Jun | Yes | AskBio | AskBio Highly Available Reverse Proxy |
| 54994 | 13 Jun | Yes | AskBio | Fold restic backups into managed backups conf |
| 55055 | 13 Jun | Yes | Internal | tame.tiger-computing.co.uk staff vpn cert expiry |
| 54440 | 13 Jun | Yes | OpenCorporates | ElastiCache Monitoring |
| 54870 | 13 Jun | Yes | TCV | TCV DNS Build/Migration (consultancy) |
| 54647 | 13 Jun | No | Azura | Ocado Firewall |
| 55051 | 13 Jun | Yes | OpenCorporates | Foward External Bot logs into opensearch |
| 55090 | 13 Jun | Yes | Global Brands | Build Claycross guest network |
| 55091 | 13 Jun | Yes | TCV | Cyber Essential Plus Fails |
| 55092 | 13 Jun | Yes | eTherapeutics | etx/prod/devtools failing pods |
| 55095 | 13 Jun | Yes | Quickline | RADIUD Disk Space |
| 55074 | 13 Jun | Yes | Gravytrain | gravytrain update dev systems |
| 55096 | 13 Jun | Yes | OGT | basil.internal.ogtip.com system load |
| 55046 | 13 Jun | Yes | AskBio | edb-lab-skye.askbio.com frozen emails |
git hash: master (c8fe59db)