RT updates report

26 May - 30 May

RT Work date Ticket updated? Client Subject
54873 27 May Yes BD Group Monitoring changes
54935 27 May Yes OpenCorporates Newport data centre unreachable
54946 27 May Yes Advensys CRITICAL: Networking: SSH on arpinodeb.clients.advensys.internal
54944 27 May Yes OGT rodney1.internal.ogtip.com reboot
54937 27 May Yes Internal Check for Security Notices and System Updates
54942 27 May Yes Sucden Brief VPN outage
54947 27 May Yes eTherapeutics etx/prod/gitlab postgress data pvc usage
54919 27 May Yes Gravytrain Setup client services portal access for Andrew and Greg (GravyTrain)
54898 27 May Yes Quickline Zabbix application failure
54890 27 May Yes BD Group 403 HTTP Response Queries
54901 27 May Yes Internal Backup issues thames -> mersey
54670 27 May Yes ERF Electrical FTP Access - erfelectrical.co.uk / erfmakingme
54870 27 May Yes TCV TCV DNS Build/Migration (consultancy)
54847 27 May Yes Econic Bio Create client services account for Qian Gao
54900 28 May Yes JISC OpenAthens patching for l01 and l02
54953 28 May Yes Internal Check for Security Notices and System Updates
54941 28 May No Internal Weekly checks
54950 28 May Yes OpenCorporates Monitoring Alert: CPU usage in RDS
54647 28 May Yes Azura Ocado Firewall
54358 28 May Yes OpenCorporates Storage alert: /var/lib/backuppc on backup1
54670 28 May Yes ERF Electrical FTP Access - erfelectrical.co.uk / erfmakingme
54952 28 May Yes AskBio CRITICAL: Networking: SSH on edb-coll.askbio.com
54954 28 May Yes OGT rodney1.internal.ogtip.com volume usage /var
54904 28 May Yes AskBio Science Drive mounts
54944 28 May Yes OGT rodney1.internal.ogtip.com reboot
54951 28 May Yes Gravytrain SSL renewal
54440 28 May No OpenCorporates ElastiCache Monitoring
54177 28 May Yes AskBio /weka performance
54838 28 May Yes AskBio AskBio Highly Available Reverse Proxy
54928 28 May Yes Tusk IC Storage critical: fast-scratch on mammoth.tusknet
54958 29 May Yes Internal Check for Security Notices and System Updates
54954 29 May Yes OGT rodney1.internal.ogtip.com volume usage /var
54920 29 May Yes Gravytrain Test access to GravyTrain dev systems
54647 29 May Yes Azura Ocado Firewall
54957 29 May Yes JISC Google Cloud Armor WAF Implementation Testing Followup
54960 29 May Yes Tusk IC WARNING: Backups: rsnapshot daily on mammoth.tusknet
54440 29 May Yes OpenCorporates ElastiCache Monitoring
54566 29 May Yes Aston Matthews Support Tree / Aston Matthews - Linux Support
54734 29 May Yes Kahootz Build new environment for Kahootz (Memset-Iomart migration)
54928 29 May Yes Tusk IC Storage critical: fast-scratch on mammoth.tusknet
54961 29 May Yes AskBio Weka folder on Coll
54963 29 May Yes Entrepreneurs Circle Urgent Update Required: IP Address Change
54967 29 May Yes OGT Question regarding max_user_watches in our servers
54971 30 May Yes AskBio edb-jura.askbio.com systemd state/oom
54970 30 May Yes AskBio edb-coll.askbio.com restic backup failure /home
54969 30 May Yes Internal Check for Security Notices and System Updates
54968 30 May Yes Gravytrain TCL updates service failed on app.prod.bf1.grvytrn.co.uk
54966 30 May Yes OGT UBad drive in Manuel
54358 30 May Yes OpenCorporates Storage alert: /var/lib/backuppc on backup1
54177 30 May Yes AskBio /weka performance
54682 30 May Yes Internal icinga hostgroup review/troubleshoot
54563 30 May Yes Lantech ipa-m3.private.ipa.ie distro upgrade
54901 30 May Yes Internal Backup issues thames -> mersey
54967 30 May Yes OGT Question regarding max_user_watches in our servers
54772 30 May Yes Internal I can't send encrypted email
54737 30 May Yes AskBio PromPT runner and server monitoring on Iona
54871 30 May Yes Trident Honda smbfs1.trident.lan high disk usage /svr (sdb)

git hash: master (c8fe59db)