RT updates report

19 May - 23 May

RT Work date Ticket updated? Client Subject
54872 19 May Yes AskBio time on EDB-LAB-Skye
54877 19 May Yes Internal Check for Security Notices and System Updates
54874 19 May Yes Sucden DOWN: megastar03/04.sucden.co.uk
54735 19 May Yes ITC Compliance Expiring certificate: ITC Compliance
54837 19 May Yes AskBio Root Passwords for Darkmatter, MacLoud, Talisker, Skye
54880 19 May Yes Internal Add Debian 12.11 to monitoring
54879 19 May Yes Internal WARNING: Storage: Ceph Health on severn1-3.tiger-computing.co.uk
54873 19 May Yes BD Group Monitoring changes
54865 19 May Yes Internal mersey.tiger-computing.co.uk systems backups failed
54670 19 May Yes ERF Electrical FTP Access - erfelectrical.co.uk / erfmakingme
54845 19 May Yes Cambridge Flow Solutions cfsj0*.cfs connection lost
54853 19 May Yes Sucden Critical Vulnerability showing in Qualys after patching cycle.
53680 19 May Yes TCV our RT server & software
54869 19 May Yes AskBio cc'd tickets
54185 19 May No AskBio Gitlab move
54881 19 May Yes OpenCorporates Please remove from any systems
54771 19 May Yes Sucden Star Hardware Decommission - Phase 2
53060 19 May No Econic Bio Econic Bio
54875 19 May Yes OpenCorporates DatasourceError Tiger Computing (Available RAM - Instance 3 (RDS))
54884 20 May Yes Internal Check for Security Notices and System Updates
54886 20 May Yes Gravytrain Systemd State on web.prod.qs1.grvytrn.co.uk
54678 20 May Yes Cambridge Flow Solutions Ansys issue and move SLURM master
54346 20 May Yes AskBio Datavita server migration
54882 20 May Yes OGT rodney.internal.ogtip.com volume usage /srv/projects
54885 20 May Yes Internal Weekly checks
54177 20 May Yes AskBio /weka performance
53060 20 May Yes Econic Bio Econic Bio
54782 20 May Yes BD Group ef-v5-nodes.c.ef-platform.internal multiple/all domain timeouts
54891 20 May Yes TCV CRITICAL: System Health: Systemd State on it.tcv.org.uk
54871 20 May Yes Trident Honda smbfs1.trident.lan high disk usage /svr (sdb)
54894 20 May Yes Quickline Zabbix Server Memory Utilization
54753 20 May Yes OGT Borg to Restic Switch
54895 20 May Yes Entrepreneurs Circle CRITICAL: HTTP: nigelbotterill.com HTTPS on srv.entrepreneurscircle.org
54858 20 May Yes Geograph Container Registry Cache (was: Site offline)
54897 21 May Yes Internal Check for Security Notices and System Updates
54791 21 May Yes TCV Mail forwarding for 2 new queues
54895 21 May Yes Entrepreneurs Circle CRITICAL: HTTP: nigelbotterill.com HTTPS on srv.entrepreneurscircle.org
54756 21 May Yes AskBio Gitlab group access token as ENV variable?
54782 21 May Yes BD Group ef-v5-nodes.c.ef-platform.internal multiple/all domain timeouts
54734 21 May Yes Kahootz Build new environment for Kahootz (Memset-Iomart migration)
54902 21 May Yes Crystal Units crylonlis001/2.crystal.local Pacemaker CRM event
53354 21 May Yes OGT Configure UPSes
54358 21 May No OpenCorporates Storage alert: /var/lib/backuppc on backup1
54889 21 May Yes Gravytrain Options for migrating a WordPress site from dedicated EC2 instance
54894 21 May Yes Quickline Zabbix Server Memory Utilization
54873 21 May No BD Group Monitoring changes
54888 21 May No OpenCorporates Storage warning: /var/lib/docker on build2.opencorporates.internal
54905 21 May Yes AskBio pipenv
54906 21 May Yes Sucden GS2 PTP investigation
54904 21 May Yes AskBio Science Drive mounts
54177 21 May Yes AskBio /weka performance
54898 21 May Yes Quickline Zabbix application failure
54907 22 May Yes Internal Check for Security Notices and System Updates
54908 22 May Yes Internal Gitlab upgrade (18.0.1)
54670 22 May Yes ERF Electrical FTP Access - erfelectrical.co.uk / erfmakingme
54912 22 May Yes Quickline Zabbix Reboot
54854 22 May Yes AskBio Connection issues to servers after IP reassignment
54871 22 May Yes Trident Honda smbfs1.trident.lan high disk usage /svr (sdb)
54753 22 May Yes OGT Borg to Restic Switch
54888 22 May Yes OpenCorporates Storage warning: /var/lib/docker on build2.opencorporates.internal
54440 22 May No OpenCorporates ElastiCache Monitoring
54909 22 May Yes Geograph Geograph Gitlab upgrade (18.0.1)
54904 22 May Yes AskBio Science Drive mounts
54185 22 May Yes AskBio Gitlab move
54889 22 May Yes Gravytrain Options for migrating a WordPress site from dedicated EC2 instance
54754 22 May Yes Gravytrain Client business continuity + security queries
53060 22 May Yes Econic Bio Econic Bio
54732 22 May Yes Internal Workstation Security Policy review
54921 22 May Yes Troika NIS to Active Directory migration
54911 23 May Yes eTherapeutics ETX Gitlab upgrade (18.0.1)
54890 23 May Yes BD Group 403 HTTP Response Queries
54927 23 May Yes Internal Check for Security Notices and System Updates
54919 23 May Yes Gravytrain Setup client services portal access for Andrew and Greg (GravyTrain)
54873 23 May Yes BD Group Monitoring changes
54782 23 May Yes BD Group ef-v5-nodes.c.ef-platform.internal multiple/all domain timeouts
54886 23 May Yes Gravytrain Systemd State on web.prod.qs1.grvytrn.co.uk
54862 23 May Yes Internal fix security mailbox
54933 23 May Yes AskBio Alex

git hash: master (7b546e95)