| RT | Work date | Ticket updated? | Client | Subject |
|---|---|---|---|---|
| 54594 | 22 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 54597 | 22 Apr | Yes | Internal | Weekly checks |
| 54595 | 22 Apr | Yes | OpenCorporates | frontend-sentinel12.opencorporates.internal |
| 54588 | 22 Apr | Yes | Reigate College | Backups cannot reach rc-mss.reigate.ac.uk |
| 54599 | 22 Apr | Yes | TCV | TCV DNS performance |
| 54598 | 22 Apr | Yes | Gravytrain | prod.gt1.grvytrn.co.uk disk full |
| 54600 | 22 Apr | Yes | Entrepreneurs Circle | Urgent Update Required: IP Address Change for New HQ |
| 52632 | 22 Apr | No | Kahootz | Build new environment for Kahootz |
| 54376 | 22 Apr | Yes | AskBio | CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com |
| 54582 | 22 Apr | Yes | Quickline | DNS issues on aql-svr-zabbix-app.quickline.co.uk |
| 52577 | 22 Apr | Yes | Gravytrain | Gravytrain Linux Support |
| 54605 | 23 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 54511 | 23 Apr | Yes | OpenCorporates | sec1 backup failure |
| 54604 | 23 Apr | Yes | OpenCorporates | frontend-sentinel12 connection fail |
| 54585 | 23 Apr | Yes | ERF Electrical | WARNING: Security: WordPress Versions on weblive.erfelectrical.co.uk |
| 54606 | 23 Apr | Yes | JISC | OpenAthens patching |
| 54607 | 23 Apr | Yes | Tusk IC | 'arpanpal' gid |
| 52632 | 23 Apr | Yes | Kahootz | Build new environment for Kahootz |
| 54479 | 23 Apr | Yes | OpenCorporates | Improve OC ES monitoring |
| 54372 | 23 Apr | Yes | OpenCorporates | Improve OC mysql cluster monitoring |
| 52577 | 23 Apr | Yes | Gravytrain | Gravytrain Linux Support |
| 54598 | 23 Apr | Yes | Gravytrain | prod.gt1.grvytrn.co.uk disk full |
| 54591 | 23 Apr | Yes | Novadata | X2go connection failure |
| 52960 | 23 Apr | Yes | Internal | Standardise ISO27001 induction training (Nov 2024 OFI1) |
| 54606 | 24 Apr | Yes | JISC | OpenAthens patching |
| 54613 | 24 Apr | Yes | Internal | Gitlab upgrade (17.11.1) |
| 54614 | 24 Apr | Yes | OpenCorporates | OpenCorporates Gitlab upgrade 17.11.1 |
| 54612 | 24 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 54615 | 24 Apr | Yes | Kahootz | Daily dashboard (RT-34259) empty again |
| 54146 | 24 Apr | Yes | Top To Toe | RETAIL SOFTWARE SOLUTIONS: Queries About Backups |
| 54617 | 24 Apr | Yes | Geograph | Geograph Gitlab upgrade (17.11.1) |
| 54599 | 24 Apr | Yes | TCV | TCV DNS performance |
| 53754 | 24 Apr | Yes | Internal | Uploading images to wiki |
| 54601 | 24 Apr | Yes | OpenCorporates | Frontend Redis Dump |
| 54258 | 24 Apr | Yes | eTherapeutics | dgx2.internal.etherapeutics.co.uk excessive IPMI entries |
| 54405 | 24 Apr | Yes | Internal | Severn memory upgrades |
| 53354 | 24 Apr | Yes | OGT | Configure UPSes |
| 54619 | 24 Apr | Yes | Global Brands | CRITICAL: Ontech/Vision IPsec VPN from claycross on claycross.global-brands.internal |
| 54393 | 24 Apr | Yes | TCV | Test domain? |
| 52577 | 24 Apr | No | Gravytrain | Gravytrain Linux Support |
| 54622 | 24 Apr | Yes | BD Group | IP Whitelisting |
| 54623 | 24 Apr | Yes | OGT | blaney.internal.ogtip.com disk volume usage /srv |
| 54616 | 25 Apr | Yes | eTherapeutics | ETX Gitlab upgrade (17.11.1) |
| 54626 | 25 Apr | Yes | Internal | Check for Security Notices and System Updates |
| 54502 | 25 Apr | Yes | OpenCorporates | san1 drive failure |
| 54391 | 25 Apr | Yes | eTherapeutics | etx/prod aws backup job failure |
| 54599 | 25 Apr | Yes | TCV | TCV DNS performance |
| 54631 | 25 Apr | Yes | Internal | Technical leaving actions for Daniel Outten |
| 54258 | 25 Apr | Yes | eTherapeutics | dgx2.internal.etherapeutics.co.uk excessive IPMI entries |
| 53754 | 25 Apr | No | Internal | Uploading images to wiki |
| 53354 | 25 Apr | No | OGT | Configure UPSes |
| 54634 | 25 Apr | Yes | Kahootz | Puppet config |
| 54591 | 25 Apr | Yes | Novadata | X2go connection failure |
| 54198 | 25 Apr | Yes | OpenCorporates | Support for OC web and api |
| 54574 | 25 Apr | Yes | OpenCorporates | Better uptime |
| 54635 | 25 Apr | Yes | Kahootz | CRITICAL: NRPE Disk: All Disks on xray.hosting.inovem.com |
git hash: master (4425ed35)