RT updates report

17 Mar - 18 Apr

RT Work date Ticket updated? Client Subject
54150 17 Mar No Internal Check for Security Notices and System Updates
53928 17 Mar No Global Brands vpn
54148 17 Mar No OpenCorporates CRITICAL: Check Ceph Health on san1.opencorporates.internal
51778 17 Mar No Internal Install datto agent
51406 17 Mar Yes NovaData Novadata CentOS7 EOL
54119 17 Mar No Internal Migration of 3CX Server
54154 17 Mar No Azura ford/ocado VPN connection issues
54130 17 Mar No Internal Non-admin way to check GitLab bg migrations
52684 17 Mar No Sucden Support for Sucden
53012 17 Mar No Sucden LinuxPTP / Solarflare issues
53679 17 Mar No Geograph RDS for MariaDB 10.4 EOL
53923 17 Mar No Sucden equistar02 - dracut mode
54146 17 Mar No Top To Toe RETAIL SOFTWARE SOLUTIONS: Queries About Backups
54159 17 Mar Yes OpenCorporates CRITICAL: disk /var on search2.opencorporates.internal
53911 18 Mar Yes Cambridge Flow Solutions J Cluster - UCX
51406 18 Mar Yes NovaData Novadata CentOS7 EOL
53945 18 Mar Yes NovaData Novadata backup cost
54161 18 Mar Yes Internal Weekly checks
54117 18 Mar Yes Sucden declan.sucden.co.uk disk usage /data/d1
52916 18 Mar No Internal Travel arrangements: DebConf25 in Brest, France
54158 18 Mar Yes Internal Monitoring false positive
54258 18 Mar No eTherapeutics dgx2.internal.etherapeutics.co.uk excessive IPMI entries
54159 18 Mar Yes OpenCorporates CRITICAL: disk /var on search2.opencorporates.internal
54167 18 Mar Yes OpenCorporates CRITICAL: disk /home on backgrounder1.opencorporates.internal
54170 18 Mar Yes Internal Capacity management system
54170 19 Mar Yes Internal Capacity management system
54171 19 Mar Yes Internal Check for Security Notices and System Updates
54167 19 Mar Yes OpenCorporates CRITICAL: disk /home on backgrounder1.opencorporates.internal
54095 19 Mar Yes Sucden RE: LMD798822 Drive failed
53923 19 Mar Yes Sucden equistar02 - dracut mode
54258 19 Mar No eTherapeutics dgx2.internal.etherapeutics.co.uk excessive IPMI entries
54170 20 Mar Yes Internal Capacity management system
54178 20 Mar Yes Internal Check for Security Notices and System Updates
54174 20 Mar Yes Azura Puppet not checking-in on ocado1,2.opentrk.com
53385 20 Mar Yes Reigate College New Server
54116 20 Mar Yes Sucden VPN access to secure.sucden.co.uk
54095 20 Mar Yes Sucden RE: LMD798822 Drive failed
54195 21 Mar Yes Tusk IC mammoth.tusknet unmegered configs
54194 21 Mar Yes Azura ocado/ford{1,2}.opentrk.com unmerged configuration
54196 21 Mar Yes eTherapeutics Remove stardrop from support
51778 21 Mar Yes Internal Install datto agent
54213 24 Mar Yes DLS Plastics DOWN: dlskvm2.dlsmedical.internal
54211 24 Mar Yes Internal Check for Security Notices and System Updates
54214 24 Mar Yes DLS Plastics DLS intermittent timeouts
54206 24 Mar Yes Crystal Units CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local
54196 24 Mar Yes eTherapeutics Remove stardrop from support
54215 24 Mar Yes Reigate College rc-mss.reigate.ac.uk disk usage
54216 24 Mar Yes Advensys DOWN: arpinodeb.clients.advensys.internal
53680 24 Mar Yes TCV our RT server & software
54170 24 Mar Yes Internal Capacity management system
54224 25 Mar Yes Internal Check for Security Notices and System Updates
54184 25 Mar Yes Sucden Sucden STAR patching cycle
54232 25 Mar Yes Internal WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk
54226 25 Mar Yes Internal Weekly checks
54008 25 Mar Yes BD Group Stage Server
54163 26 Mar Yes JISC Server patching for l01 and l02
54246 26 Mar Yes Internal Check for Security Notices and System Updates
54251 26 Mar Yes AskBio /weka hanging
54186 26 Mar Yes Sucden Sucden raid issues
54118 26 Mar Yes Sucden legs.sucden.co.uk NTP issue
54253 26 Mar Yes Advensys DOWN: arpinodeb.clients.advensys.internal
51406 26 Mar Yes NovaData Novadata CentOS7 EOL
54008 26 Mar Yes BD Group Stage Server
54254 26 Mar Yes BD Group CRITICAL: HTTP: api.bdgroup.co.uk HTTPS on env.bridget.bdg.internal
54257 26 Mar Yes Crystal Units FW: Crystal Units Limited Red Hat renewal
53385 26 Mar Yes Reigate College New Server
52577 26 Mar Yes Gravytrain Gravytrain Linux Support
52577 27 Mar Yes Gravytrain Gravytrain Linux Support
54269 27 Mar Yes TCV web4.tcv.org.uk HTTP status errors
54234 27 Mar Yes OpenCorporates Remove search6 from support
54265 27 Mar Yes Geograph Geograph Gitlab upgrade (17.10.1)
54257 27 Mar Yes Crystal Units FW: Crystal Units Limited Red Hat renewal
53945 27 Mar Yes NovaData Novadata backup cost
54275 27 Mar Yes AskBio soft lockup warning on mull
54266 28 Mar Yes eTherapeutics ETX Gitlab upgrade (17.10.1)
54267 28 Mar Yes OpenCorporates OpenCorporates Gitlab upgrade 17.10.1
54287 28 Mar Yes Internal I can't access Slack
54292 28 Mar Yes OpenCorporates backgrounder1 disk usage /
54286 28 Mar Yes Trident Honda Backup service
54289 28 Mar Yes BD Group CRITICAL: HTTP: rest.efiling.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54156 28 Mar Yes Cambridge Flow Solutions Tiger P12 certificate renewal
53945 28 Mar Yes NovaData Novadata backup cost
54290 28 Mar Yes Tusk IC CRITICAL: Backups: rsnapshot daily on mammoth.tusknet
54284 28 Mar Yes OpenCorporates sql{12,13}.opencorporates.internal logrotate failure
54008 28 Mar Yes BD Group Stage Server
54299 28 Mar Yes Kahootz Borgbackup question
54294 31 Mar Yes DLS Plastics DLS potential ransomware infection
54268 31 Mar Yes OpenCorporates downgrade all the search1-5 from premier to business
54250 31 Mar Yes AskBio talisker.synpromics.com duply duration
51406 31 Mar Yes NovaData Novadata CentOS7 EOL
54312 31 Mar Yes Entrepreneurs Circle IP Address Change - SFTP
54309 31 Mar Yes Internal Laptop, keys and accounts for Dan
54313 31 Mar Yes Kahootz CRITICAL: Database: MySQL Threads on sierra.hosting.inovem.com
53945 31 Mar Yes NovaData Novadata backup cost
54301 01 Apr Yes OpenCorporates analysis-app.opencorporates.com is down
54314 01 Apr No Internal Check for Security Notices and System Updates
54287 01 Apr Yes Internal I can't access Slack
53754 01 Apr Yes Internal Uploading images to wiki
54182 01 Apr Yes Internal New Starter (Technical): Daniel Outten
54294 01 Apr Yes DLS Plastics DLS potential ransomware infection
54323 01 Apr Yes Entrepreneurs Circle Request for IP Update – inprog.entrepreneurscircle.org - Access Issue
54239 01 Apr No Ingeus Fwd: Azure DevOps personal access token nearing expiration
54316 01 Apr Yes Internal Weekly checks
54326 02 Apr Yes Internal Check for Security Notices and System Updates
54294 02 Apr Yes DLS Plastics DLS potential ransomware infection
54327 02 Apr Yes ITC Compliance System uptime
54329 02 Apr Yes Internal No module named 'pytiger.logging.legacy'
54198 02 Apr Yes OpenCorporates Support for OC web and api
54309 02 Apr No Internal Laptop, keys and accounts for Dan
54301 02 Apr Yes OpenCorporates analysis-app.opencorporates.com is down
54323 02 Apr Yes Entrepreneurs Circle Request for IP Update – inprog.entrepreneurscircle.org - Access Issue
54201 02 Apr Yes OpenCorporates Bot1 running slow
54336 02 Apr Yes OpenCorporates Openleis
54182 03 Apr Yes Internal New Starter (Technical): Daniel Outten
54338 03 Apr Yes Internal Check for Security Notices and System Updates
53873 03 Apr Yes Entrepreneurs Circle Introducing Usama and OpenVPN Setup Assistance
54294 03 Apr Yes DLS Plastics DLS potential ransomware infection
54028 03 Apr Yes Rotastat Expiring certificate | gallus.rotastat.com
54340 03 Apr Yes NFW Allias
54345 03 Apr Yes AskBio URGENT - Encryption Keys for COLL, JURA, IONA, MULL
54345 04 Apr Yes AskBio URGENT - Encryption Keys for COLL, JURA, IONA, MULL
54347 04 Apr Yes Internal Check for Security Notices and System Updates
54182 04 Apr No Internal New Starter (Technical): Daniel Outten
54352 04 Apr Yes TCV TCV Domains
54353 04 Apr Yes AskBio edb-lab-skye.askbio.com disk space
54239 04 Apr Yes Ingeus Fwd: Azure DevOps personal access token nearing expiration
54354 04 Apr Yes Kahootz Apache Logs
52684 04 Apr No Sucden Support for Sucden
53354 06 Apr Yes OGT Configure UPSes
54369 07 Apr Yes Tusk IC update user details
54360 07 Apr Yes OpenCorporates frontend-sentinel12 disk space /var
54353 07 Apr Yes AskBio edb-lab-skye.askbio.com disk space
54349 07 Apr Yes Koinex DOWN: koinexserver.home
54366 07 Apr Yes Internal Check for Security Notices and System Updates
54301 07 Apr Yes OpenCorporates analysis-app.opencorporates.com is down
54371 07 Apr Yes Edinburgh University mathsgpu2/3
54330 07 Apr Yes Kahootz Storage alert: /var on xray.hosting.inovem.com
54336 07 Apr Yes OpenCorporates Openleis
54358 07 Apr Yes OpenCorporates Storage alert: /var/lib/backuppc on backup1
54359 07 Apr Yes BD Group CRITICAL: HTTP: www.121companyformation.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
53945 07 Apr Yes NovaData Novadata backup cost
54374 07 Apr Yes AskBio UPS beeping
54332 07 Apr Yes Internal Update Lime Survey installation
54375 07 Apr Yes Kahootz Expired Puppet Release Key on Golf
54145 07 Apr Yes OpenCorporates DB Cleanup tasks
54376 07 Apr Yes AskBio CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com
54378 08 Apr Yes Internal Check for Security Notices and System Updates
54379 08 Apr Yes Internal Weekly checks
54145 08 Apr Yes OpenCorporates DB Cleanup tasks
54381 08 Apr Yes OpenCorporates Mysql not running
54383 08 Apr Yes OpenCorporates backgrounder1 disk volumes filling up
54271 08 Apr Yes Internal Eibhlín account details (technical)
54384 08 Apr Yes Quickline aql-svr-zabbix-app.quickline.co.uk configuration tool failure
54185 08 Apr No AskBio Gitlab move
54270 08 Apr Yes OpenCorporates Server support removals
53945 08 Apr No NovaData Novadata backup cost
54368 09 Apr Yes Internal Quarterly Ouse Failover Test
54390 09 Apr Yes Internal Check for Security Notices and System Updates
54391 09 Apr Yes eTherapeutics etx/prod aws backup job failure
54383 09 Apr Yes OpenCorporates backgrounder1 disk volumes filling up
54145 09 Apr Yes OpenCorporates DB Cleanup tasks
54388 09 Apr Yes AskBio Odd tcl/Docker behaviour
54364 09 Apr Yes Internal Monthly certificate expiry check
54380 09 Apr Yes OGT manuel.internal.ogtip.com predictive disk failure
54343 09 Apr Yes BD Group Server Time Configuration
54396 09 Apr Yes AskBio macleod.synpromics.com multiple timeouts
54389 09 Apr No OpenCorporates Fix up HAProxy config
54387 09 Apr No OpenCorporates Creating an RDP snapshot of frontend Redis (10.43.15.31)
54395 09 Apr No Internal Gitlab upgrade (17.10.4)
54373 09 Apr Yes AskBio DOWN: edb-coll.askbio.com
54400 10 Apr Yes eTherapeutics ETX Gitlab upgrade (17.10.4)
54399 10 Apr Yes OpenCorporates OpenCorporates Gitlab upgrade (17.10.4)
54402 10 Apr Yes OGT rodney1/2.internal.ogtip.com cluster issue
54384 10 Apr Yes Quickline aql-svr-zabbix-app.quickline.co.uk configuration tool failure
54349 10 Apr Yes Koinex DOWN: koinexserver.home
54401 10 Apr Yes Internal Check for Security Notices and System Updates
54398 10 Apr Yes Geograph Geograph Gitlab upgrade (17.10.4)
54405 10 Apr Yes Internal Severn memory upgrades
54145 10 Apr Yes OpenCorporates DB Cleanup tasks
54395 10 Apr Yes Internal Gitlab upgrade (17.10.4)
54389 10 Apr Yes OpenCorporates Fix up HAProxy config
54382 10 Apr Yes JISC Google Cloud Armor WAF Implementation Testing
54361 10 Apr Yes OGT Create client services account for Jolyon Holdstock
54403 10 Apr Yes Kahootz Backups
54343 10 Apr Yes BD Group Server Time Configuration
54380 10 Apr Yes OGT manuel.internal.ogtip.com predictive disk failure
54475 10 Apr Yes Kahootz CRITICAL: HTTP: Status HTTPS (all) on golf.hosting.inovem.com
54335 10 Apr Yes Cambridge Flow Solutions Ansys CFX 2024R2 not running on J cluster using slurm job scheduler
54476 10 Apr Yes DLS Plastics DOWN: Ddlskvm2
54354 10 Apr Yes Kahootz Apache Logs
54201 10 Apr Yes OpenCorporates Bot1 running slow
54474 10 Apr Yes Kahootz Tomcat startup
54375 10 Apr Yes Kahootz Expired Puppet Release Key on Golf
54277 10 Apr Yes Gravytrain PCCs for Gravytrain
54404 10 Apr Yes OpenCorporates Staging Mesos
54404 11 Apr Yes OpenCorporates Staging Mesos
54377 11 Apr Yes AskBio List of Managed Servers
54480 11 Apr Yes OpenCorporates CRITICAL: disk /tmp on backup1.opencorporates.internal
54478 11 Apr Yes Internal Check for Security Notices and System Updates
54402 11 Apr Yes OGT rodney1/2.internal.ogtip.com cluster issue
54145 11 Apr Yes OpenCorporates DB Cleanup tasks
54475 11 Apr Yes Kahootz CRITICAL: HTTP: Status HTTPS (all) on golf.hosting.inovem.com
54277 11 Apr Yes Gravytrain PCCs for Gravytrain
54474 11 Apr Yes Kahootz Tomcat startup
54483 11 Apr Yes OpenCorporates OpenC Release
54198 11 Apr Yes OpenCorporates Support for OC web and api
54185 11 Apr Yes AskBio Gitlab move
54257 11 Apr Yes Crystal Units FW: Crystal Units Limited Red Hat renewal
54380 11 Apr Yes OGT manuel.internal.ogtip.com predictive disk failure
54134 11 Apr Yes AskBio Email from Iona and other datacentre servers
52577 11 Apr Yes Gravytrain Gravytrain Linux Support
54240 11 Apr No Sucden OLM / Patching
54405 11 Apr No Internal Severn memory upgrades
54388 14 Apr Yes AskBio Odd tcl/Docker behaviour
54513 14 Apr Yes Trident Honda Storage alert: / on smbfs1.trident.lan
54134 14 Apr Yes AskBio Email from Iona and other datacentre servers
54118 14 Apr Yes Sucden legs.sucden.co.uk NTP issue
54324 14 Apr Yes Sucden Onboarding of svaolmgs201
54505 14 Apr Yes Internal Check for Security Notices and System Updates
54186 14 Apr Yes Sucden Sucden raid issues
54196 14 Apr Yes eTherapeutics Remove stardrop from support
54164 14 Apr Yes Sucden Sucden systems monitoring cleanup
54240 14 Apr No Sucden OLM / Patching
54506 14 Apr Yes AskBio edb-coll: restic-home-backup.service fails
54509 14 Apr Yes OGT Borg backup running long
53680 14 Apr Yes TCV our RT server & software
54521 14 Apr Yes Internal Opening PDFs in Thunderbird before sending email
54393 14 Apr Yes TCV Test domain?
54324 15 Apr Yes Sucden Onboarding of svaolmgs201
54557 15 Apr Yes Internal Check for Security Notices and System Updates
54513 15 Apr Yes Trident Honda Storage alert: / on smbfs1.trident.lan
54509 15 Apr Yes OGT Borg backup running long
53680 15 Apr Yes TCV our RT server & software
54520 15 Apr Yes AskBio /tmp cleared on Coll, Jura, Mull and Iona
54510 15 Apr Yes AskBio Non-symlink files in /etc/apache2/sites-enabled on edb-iona.askbio.com
54565 15 Apr Yes OGT /srv on blaney.internal.ogtip.com is at 91% utilisation
54559 15 Apr Yes Internal Weekly checks
54567 15 Apr Yes OpenCorporates OpenC API - PR to remove Circle CI tests and replace with GitHub Workflow
54077 15 Apr Yes Sucden Support for svaolmgs201
52577 15 Apr Yes Gravytrain Gravytrain Linux Support
54568 15 Apr Yes Internal WARNING: Backups: BackupPC directories (NRPE) on mersey.tiger-computing.co.uk
54569 16 Apr Yes TCV mis.tcv.org.uk is unreachable
54565 16 Apr Yes OGT /srv on blaney.internal.ogtip.com is at 91% utilisation
54352 16 Apr Yes TCV TCV Domains
54574 16 Apr Yes OpenCorporates Better uptime
54240 16 Apr Yes Sucden OLM / Patching
54575 16 Apr Yes OpenCorporates OpenC - GitHub PR to deploy code to PreProd environment
54576 16 Apr Yes BD Group PEN Tests
54239 16 Apr Yes Ingeus Fwd: Azure DevOps personal access token nearing expiration
54577 16 Apr Yes eTherapeutics CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx2.internal.etherapeutics.co.uk
53680 16 Apr Yes TCV our RT server & software
54186 16 Apr Yes Sucden Sucden raid issues
54571 16 Apr Yes Internal Check for Security Notices and System Updates
54500 16 Apr Yes Internal Tetra Byte - Linux
52577 16 Apr Yes Gravytrain Gravytrain Linux Support
54513 16 Apr Yes Trident Honda Storage alert: / on smbfs1.trident.lan
54482 16 Apr Yes Ingeus Git Repository is not Ready
53983 16 Apr Yes Internal Test restore NetBox
54582 16 Apr Yes Quickline DNS issues on aql-svr-zabbix-app.quickline.co.uk
54584 17 Apr Yes Internal Check for Security Notices and System Updates
54574 17 Apr Yes OpenCorporates Better uptime
54145 17 Apr Yes OpenCorporates DB Cleanup tasks
53680 17 Apr Yes TCV our RT server & software
52577 17 Apr Yes Gravytrain Gravytrain Linux Support
54438 17 Apr Yes Internal gitlab db backup script error
54497 17 Apr Yes Sucden FW: STAR hardware decommission
54591 17 Apr Yes Novadata X2go connection failure
54593 17 Apr Yes Internal Switch from Puppet Agent to OpenVox Agent
54595 18 Apr Yes OpenCorporates frontend-sentinel12.opencorporates.internal

git hash: master (6c029d07)