RT updates report

09 Dec - 13 Dec

RT Work date Ticket updated? Client Subject
53093 09 Dec Yes OGT Server maintenance
51404 09 Dec Yes BD Group EFSRV-18882 BD Group CentOS 7 EOL
53098 09 Dec Yes Internal Check for Security Notices and System Updates
53101 09 Dec Yes ITC Compliance Office Infrastructure
53108 09 Dec Yes ITC Compliance Switch from BT DNS to Google DNS
53094 09 Dec Yes OpenCorporates backgrounder2 stalled
53009 09 Dec Yes Crystal Units Lisec server switchover
53100 09 Dec Yes Crystal Units Migrate backy2 database to new server
51775 09 Dec Yes Internal Deploy new TCL website to UAT
52945 09 Dec Yes eTherapeutics Rip out Kiam at ETX
52514 09 Dec No ISOgenix Implement AWS Infrastructure Recommendations
51404 10 Dec Yes BD Group EFSRV-18882 BD Group CentOS 7 EOL
53051 10 Dec Yes Sysdoc sysdoc/flightpath/tcl-system certificate expirations
52514 10 Dec Yes ISOgenix Implement AWS Infrastructure Recommendations
53081 10 Dec No Internal Expiring GPG Key: Chris Boot
53114 10 Dec Yes Internal Weekly checks
53109 10 Dec Yes OpenCorporates Please delete User
53060 10 Dec Yes Econic Bio Econic Bio
53117 10 Dec Yes Kahootz ClamAV on C, D, E
53108 10 Dec Yes ITC Compliance Switch from BT DNS to Google DNS
49815 10 Dec Yes OpenCorporates Premier support for Opensearch cluster
53101 10 Dec Yes ITC Compliance Office Infrastructure
52115 10 Dec Yes Internal Configure PagerDuty as SPOG
53026 10 Dec Yes OpenCorporates Percona Backup
53121 10 Dec Yes OpenCorporates Server Shutdown Request
53158 10 Dec Yes Kahootz Kahootz kernel patches
53159 10 Dec Yes Internal Replace AWS Privileged K8s Cluster
53159 11 Dec Yes Internal Replace AWS Privileged K8s Cluster
53090 11 Dec Yes JISC OpenAthens server patching
51404 11 Dec Yes BD Group EFSRV-18882 BD Group CentOS 7 EOL
52115 11 Dec No Internal Configure PagerDuty as SPOG
52678 11 Dec Yes Edinburgh University DGX1 OS upgrade
53160 11 Dec Yes Internal Check for Security Notices and System Updates
53167 11 Dec Yes eTherapeutics etx/prod/platform-production and devtools pods not in ready
53169 11 Dec Yes OpenCorporates Watchguard failover failure
53175 12 Dec Yes AskBio LDAP replication and /weka mount
51404 12 Dec Yes BD Group EFSRV-18882 BD Group CentOS 7 EOL
53070 12 Dec Yes Geograph Geograph Cluster Upgrade
53168 12 Dec Yes Kahootz CRITICAL: System Health: Systemd State on xray.hosting.inovem.com
53185 12 Dec Yes AskBio talisker.synpromics.com duply backup failure
52931 12 Dec Yes Top to Toe Amend DB backup script to dump separate .sql files
53115 12 Dec Yes OpenCorporates Ceph PG damaged again - san1 - osd.18
53223 13 Dec Yes Internal Gitlab upgrades (17.6.2)
53226 13 Dec Yes OpenCorporates OpenCorporates Gitlab upgrade 17.6.2
53222 13 Dec Yes Internal Check for Security Notices and System Updates
53224 13 Dec Yes Geograph Geograph Gitlab upgrade (17.6.2)
53025 13 Dec Yes AskBio making prompt-test.askbio.com accessible
53101 13 Dec Yes ITC Compliance Office Infrastructure
53158 13 Dec Yes Kahootz Kahootz kernel patches
53221 13 Dec Yes AskBio edb-lab-skye.askbio.com /weka mount failure
53094 13 Dec Yes OpenCorporates backgrounder2 stalled
53227 13 Dec Yes eTherapeutics ETX GitLab upgrade (17.6.2)
53093 13 Dec Yes OGT Server maintenance
53230 13 Dec Yes JISC Asset inventory query

git hash: master (5be385d7)