Ticket resolution report for Incidents

27 Apr - 29 May

RT	Created	Closed	Resolution time	Client	Subject
58022	27 Apr, 00:00	27 Apr, 09:23	0.14d	Internal	Check for Security Notices and System Updates
58020	26 Apr, 11:19	27 Apr, 09:47	0.18d	Sucden	equistar03/04 megastar03/04 NTP Timeouts
58006	23 Apr, 17:24	27 Apr, 11:40	1.43d	AskBio	Darkmatter ssh oddity
58059	27 Apr, 12:30	27 Apr, 12:33	0.01d	NFW	DOWN: nfwgs2.nfw.internal
58015	24 Apr, 15:42	27 Apr, 17:14	1.15d	Tangram	[FIRING: 1 for tangram/stage] ThanosCompactHalted in tcl-monitoring
58071	28 Apr, 08:05	28 Apr, 08:32	0.05d	Midnight Hax	CRITICAL: NRPE Disk: All Disks on woodlands.midnighthax.com
58070	28 Apr, 00:00	28 Apr, 09:27	0.15d	Internal	Check for Security Notices and System Updates
58072	28 Apr, 08:35	28 Apr, 09:52	0.13d	Koinex	DOWN: koinexserver.home
58075	28 Apr, 09:09	28 Apr, 10:43	0.16d	Gravytrain	CRITICAL: HTTP: www.rightsure.co.uk HTTPS on web.prod.bf2.bedfordinsurance.co.uk
58060	27 Apr, 12:50	28 Apr, 14:36	1.18d	Global Brands	Printer issue
58076	28 Apr, 12:36	28 Apr, 17:03	0.44d	AskBio	exim4 not starting on coll,jura
57962	20 Apr, 08:54	28 Apr, 17:03	6.82d	Cirencester College	ccolive.cirencester.local storage volume usage /var
58024	27 Apr, 10:06	29 Apr, 08:12	1.81d	Tangram	tangram/prod pods in non ready state
58082	29 Apr, 08:15	29 Apr, 08:27	0.02d	Midnight Hax	woodlands.midnighthax.com high storage volume usage /home
58081	29 Apr, 00:00	29 Apr, 08:37	0.06d	Internal	Check for Security Notices and System Updates
58086	29 Apr, 12:18	29 Apr, 12:33	0.03d	Internal	[FIRING: 1 for tcl/avon] KubeJobFailed in nextcloud
58085	29 Apr, 11:44	29 Apr, 14:53	0.31d	AskBio	talisker.synpromics.com root / volume usage
57944	16 Apr, 10:20	29 Apr, 16:58	9.66d	AskBio	ZFS pool data fragmentation on talisker.synpromics.com
58089	30 Apr, 00:00	30 Apr, 11:20	0.33d	Internal	Check for Security Notices and System Updates
58134	30 Apr, 12:18	30 Apr, 15:34	0.33d	Internal	Green monitoring check showing as a problem in Icinga
58136	01 May, 00:00	01 May, 09:14	0.12d	Internal	Check for Security Notices and System Updates
58078	28 Apr, 14:51	01 May, 10:07	2.53d	TCV	RT autoreply issues
58019	26 Apr, 02:27	01 May, 11:23	4.34d	Top To Toe	Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received))
58093	30 Apr, 09:53	01 May, 14:51	1.50d	AskBio	Linux vulnerability: Copy fail (CVE-2026-31431)
58109	30 Apr, 10:00	01 May, 15:49	1.58d	Koinex	Linux vulnerability: Copy fail (CVE-2026-31431)
58141	01 May, 16:21	01 May, 17:08	0.08d	Sucden	DOWN: patrs-gs2-p1l01.sucden.co.uk
58146	04 May, 00:00	05 May, 08:58	0.10d	Internal	Check for Security Notices and System Updates
58095	30 Apr, 09:54	05 May, 09:28	1.96d	Azura	Linux vulnerability: Copy fail (CVE-2026-31431)
58154	05 May, 08:21	05 May, 09:53	0.15d	Globecast	gcukscheddbdev and gcukscheddb01 insights client failure
58153	05 May, 08:18	05 May, 11:33	0.32d	Gravytrain	prod.gt1.grvytrn.co.uk certbot renew failure
58140	01 May, 16:19	05 May, 12:17	0.60d	Midnight Hax	CRITICAL: Disk: fstab mounts on woodlands.midnighthax.com
58144	02 May, 20:01	05 May, 14:39	0.67d	Sucden	CRITICAL: System Health: Systemd State on megastar04.sucden.co.uk
58096	30 Apr, 09:55	05 May, 15:25	2.55d	BD Group	Linux vulnerability: Copy fail (CVE-2026-31431)
58104	30 Apr, 09:58	05 May, 16:25	2.65d	Globecast	Linux vulnerability: Copy fail (CVE-2026-31431)
58107	30 Apr, 09:59	06 May, 10:44	3.08d	ITC Compliance	Linux vulnerability: Copy fail (CVE-2026-31431)
58111	30 Apr, 10:01	06 May, 10:46	3.08d	Midnight Hax	Linux vulnerability: Copy fail (CVE-2026-31431)
58169	06 May, 08:13	06 May, 11:00	0.28d	Crystal Units	crylonlis2024.crystal.local backups to thames duration
58166	06 May, 00:00	06 May, 11:16	0.33d	Internal	Check for Security Notices and System Updates
58113	30 Apr, 10:01	06 May, 11:42	3.17d	Novadata	Linux vulnerability: Copy fail (CVE-2026-31431)
58127	30 Apr, 10:08	06 May, 16:55	3.68d	Trident Honda	Linux vulnerability: Copy fail (CVE-2026-31431)
58160	05 May, 11:12	07 May, 09:25	1.82d	Sucden	strlb-gs2-p1l02.sucden.co.uk failing configuration
58179	07 May, 00:00	07 May, 09:59	0.20d	Internal	Check for Security Notices and System Updates
58172	06 May, 15:10	07 May, 10:13	0.50d	Crystal Units	Fw: can't connect lisec server
58180	07 May, 00:06	07 May, 10:42	0.27d	Crystal Units	backy2 cleanup failure \| invalid database
58167	06 May, 00:05	07 May, 10:43	1.27d	Crystal Units	Backy2 cleanup failed on crylonlis001.crystal.local
58161	05 May, 12:21	07 May, 10:44	1.84d	Crystal Units	FW:
58157	05 May, 08:47	07 May, 10:52	2.21d	Crystal Units	crylonlis2024.crystal.local insights client failure
58150	04 May, 10:26	07 May, 17:01	2.90d	AskBio	login to RTP server
58083	29 Apr, 09:59	07 May, 17:16	5.73d	Lantech	ipa-m3.private.ipa.ie root storage volume usage
58064	27 Apr, 14:42	07 May, 17:20	7.26d	OGT	rodney.internal.ogtip.com volume usage /srv/ngs
58192	08 May, 00:00	08 May, 09:02	0.10d	Internal	Check for Security Notices and System Updates
58198	08 May, 10:59	08 May, 11:06	0.01d	NFW	CRITICAL: System Health: Systemd State on nfwgs2.nfw.internal
58197	08 May, 10:37	08 May, 11:07	0.05d	TCV	web4.tcv.org.uk HTTP/S checks timing out
58191	07 May, 17:46	08 May, 11:09	0.34d	DLS Plastics	DOWN: dls-zimbra2.dlsmedical.internal
58181	07 May, 03:08	08 May, 11:10	1.32d	Internal	Websites down on wey.tiger-computing.co.uk
58171	06 May, 14:08	08 May, 11:24	1.73d	Sucden	Storage alert: / on strlb-gs2-p1l01.sucden.co.uk > 90%
58187	07 May, 14:29	08 May, 17:20	1.29d	BD Group	eFiling: File Access Error
58212	11 May, 00:00	11 May, 09:28	0.15d	Internal	Check for Security Notices and System Updates
58217	11 May, 09:30	11 May, 11:52	0.24d	OGT	DOWN: damien.internal.ogtip.com
58214	11 May, 08:37	11 May, 12:32	0.39d	Midnight Hax	fw.midnighthax.com volume usage /boot
58219	12 May, 00:00	12 May, 09:24	0.14d	Internal	Check for Security Notices and System Updates
58220	12 May, 08:04	12 May, 10:51	0.28d	Internal	icinga error
58205	08 May, 14:56	12 May, 11:03	1.61d	AskBio	Storage alert: /home on talisker.synpromics.com
58229	13 May, 10:12	13 May, 10:29	0.03d	Tangram	CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk
58124	30 Apr, 10:07	13 May, 10:41	8.06d	TCV	Linux vulnerability: Copy fail (CVE-2026-31431)
58132	30 Apr, 11:27	13 May, 10:48	7.94d	Sucden	Linux kernel security update (CVE-2026-31431)
58225	12 May, 23:12	13 May, 11:02	0.30d	AskBio	rtp-promptdv-01 is down
58226	13 May, 00:00	14 May, 09:13	1.12d	Internal	Check for Security Notices and System Updates
58213	11 May, 08:31	14 May, 10:56	3.24d	OGT	CRITICAL: System Health: Log Rotation on basil.internal.ogtip.com
58193	08 May, 08:13	14 May, 11:18	4.31d	Internal	dirtyfrag exploit
58224	12 May, 16:49	14 May, 12:28	1.57d	AskBio	Cristina
58244	14 May, 12:08	14 May, 13:51	0.17d	TCV	web4/mis.tcv.org.uk /boot volume filling up
58247	15 May, 00:00	15 May, 08:58	0.10d	Internal	Check for Security Notices and System Updates
58100	30 Apr, 09:56	15 May, 09:23	9.94d	Econic Bio	Linux vulnerability: Copy fail (CVE-2026-31431)
58257	15 May, 14:19	15 May, 14:52	0.06d	OGT	blaney.internal.ogtip.com tomcat cron failure
58269	18 May, 00:00	18 May, 10:03	0.21d	Internal	Check for Security Notices and System Updates
58270	18 May, 08:28	18 May, 10:59	0.25d	Troika	tron.troika.lan volume usage /mnt/pve/troika_vm_v2
58275	18 May, 10:35	18 May, 11:41	0.11d	TCV	Storage alert: /var on web4.tcv.org.uk
58276	18 May, 10:37	18 May, 14:54	0.43d	OGT	Storage alert: /srv/illumina_data on rodney.internal.ogtip.com
58255	15 May, 10:42	18 May, 15:02	1.43d	Lantech	ClamAV warnings this morning (15/05/2026)
58230	13 May, 10:12	18 May, 16:58	3.68d	AskBio	Backup failure on macleod.synpromics.com
58284	19 May, 00:00	19 May, 08:45	0.08d	Internal	Check for Security Notices and System Updates
58278	18 May, 10:57	19 May, 10:03	0.91d	AskBio	/tmp cleanup script errors on talisker
58091	30 Apr, 08:53	19 May, 10:04	12.12d	Internal	CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk
58251	15 May, 08:19	19 May, 11:18	2.30d	OGT	basil.internal.ogtip.com volume usage /data
58282	18 May, 16:17	19 May, 11:37	0.53d	OGT	Restart Docker service on Basil
58110	30 Apr, 10:00	19 May, 12:09	12.21d	Lantech	Linux vulnerability: Copy fail (CVE-2026-31431)
58228	13 May, 10:12	19 May, 12:31	4.23d	Gravytrain	Certbot failed on app.prod.qs1.grvytrn.co.uk
58285	19 May, 11:00	19 May, 13:57	0.29d	Troika	Unmerged config file on tron.troika.lan
58290	20 May, 00:00	20 May, 09:10	0.12d	Internal	Check for Security Notices and System Updates
58155	05 May, 08:31	20 May, 09:16	11.07d	Quickline	aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days
58287	19 May, 11:06	20 May, 10:06	0.90d	Crystal Units	Storage utilisation warning: /backup on crylonlis2024.crystal.local
58296	20 May, 09:24	20 May, 10:15	0.09d	Internal	WARNING: Backups: BackupPC directories (NRPE) on mersey.tiger-computing.co.uk
58293	20 May, 08:14	20 May, 12:33	0.43d	OGT	mickey/granddad.internal.ogtip.com configuration failure
58292	20 May, 02:35	20 May, 12:38	0.46d	Internal	DOWN: trent.tiger-computing.co.uk
58271	18 May, 08:50	20 May, 13:36	2.48d	NFW	nfwgs2.nfw.internal volume usage /home
58305	21 May, 00:00	21 May, 09:31	0.15d	Internal	Check for Security Notices and System Updates
58308	21 May, 10:21	21 May, 10:57	0.06d	Geograph	geograph/prod node not ready
58291	20 May, 02:28	21 May, 11:16	1.33d	AskBio	CRITICAL: Networking: SSH on rtp-promptdv-01.askbio.com
58307	21 May, 09:18	21 May, 11:17	0.20d	Cirencester College	ccolive.cirencester.local stars HTTP/HTTPS timeouts
58315	22 May, 00:00	22 May, 09:01	0.10d	Internal	Check for Security Notices and System Updates
58117	30 Apr, 10:03	22 May, 09:41	14.96d	Reigate College	Linux vulnerability: Copy fail (CVE-2026-31431)
58273	18 May, 10:26	22 May, 11:59	4.15d	OGT	Run updates failure on blaney.internal.ogtip.com
58321	22 May, 14:57	22 May, 15:19	0.04d	NFW	DOWN: nfwgs2.nfw.internal
58325	25 May, 00:00	26 May, 08:48	0.08d	Internal	Check for Security Notices and System Updates
58286	19 May, 11:04	26 May, 10:16	3.92d	Lantech	Storage utilisation warning: / on ipa-m3.private.ipa.ie
58329	26 May, 08:16	26 May, 12:05	0.38d	AskBio	backups issue
58330	26 May, 08:25	26 May, 14:20	0.59d	OGT	manuel.internal.ogtip.com backup repo check failed (/srv/projects)
58317	22 May, 08:15	26 May, 15:08	1.69d	OGT	manuel.internal.ogtip.com restic issues
58334	27 May, 00:00	27 May, 08:53	0.09d	Internal	Check for Security Notices and System Updates
58333	26 May, 16:21	27 May, 09:37	0.33d	Internal	[FIRING: 1 for tcl/avon] KubePodCrashLooping in rt
58337	28 May, 00:00	28 May, 09:20	0.13d	Internal	Check for Security Notices and System Updates
58335	27 May, 14:16	28 May, 09:25	0.52d	OGT	rodney.internal.ogtip.com volume usage /srv/department
58338	28 May, 08:23	28 May, 12:19	0.39d	Internal	nene1/2.ipa.tigr.uk unmerged config
58343	29 May, 00:00	29 May, 09:11	0.12d	Internal	Check for Security Notices and System Updates
58346	29 May, 10:49	29 May, 15:00	0.42d	Sucden	equistar03/04 megastar03/04 NTP offset

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	58.525 msec
System CPU time	0.045 msec
Total CPU time	58.570 msec
Elapsed time	70.943 msec
Context switches	62 voluntary, 47 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-05-29&queue=Incidents&start=2026-04-27
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-05-29'
'queue'	'Incidents'
'start'	'2026-04-27'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Ticket resolution report for Incidents', 'start': datetime.date(2026, 4, 27), 'end': datetime.date(2026, 5, 29)}
request	<Request 'http://dashboard.uat.tigr.uk/resolutions_report_drilldown?end=2026-05-29&queue=Incidents&start=2026-04-27' [GET]>
tickets	[<Ticket(id=8404, rt_number=58022, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-04-27 00:00:04, last_txn_id=0>, <Ticket(id=8402, rt_number=58020, queue=Incidents, subject=equistar03/04 megastar03/04 NTP Timeouts, ticket_status=closed, client=Sucden, priority=71, created=2026-04-26 11:19:06, last_txn_id=0>, <Ticket(id=8388, rt_number=58006, queue=Incidents, subject=Darkmatter ssh oddity, ticket_status=closed, client=AskBio, priority=71, created=2026-04-23 17:24:34, last_txn_id=0>, <Ticket(id=8409, rt_number=58059, queue=Incidents, subject=DOWN: nfwgs2.nfw.internal, ticket_status=closed, client=NFW, priority=50, created=2026-04-27 12:30:09, last_txn_id=0>, <Ticket(id=8397, rt_number=58015, queue=Incidents, subject=[FIRING: 1 for tangram/stage] ThanosCompactHalted in tcl-monitoring, ticket_status=closed, client=Tangram, priority=41, created=2026-04-24 15:42:36, last_txn_id=0>, 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queue=Incidents, subject=Run updates failure on blaney.internal.ogtip.com, ticket_status=closed, client=OGT, priority=42, created=2026-05-18 10:26:58, last_txn_id=0>, <Ticket(id=8735, rt_number=58321, queue=Incidents, subject=DOWN: nfwgs2.nfw.internal, ticket_status=closed, client=NFW, priority=61, created=2026-05-22 14:57:50, last_txn_id=0>, <Ticket(id=8739, rt_number=58325, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-05-25 00:00:06, last_txn_id=0>, <Ticket(id=8668, rt_number=58286, queue=Incidents, subject=Storage utilisation warning: / on ipa-m3.private.ipa.ie, ticket_status=closed, client=Lantech, priority=22, created=2026-05-19 11:04:21, last_txn_id=2507477>, <Ticket(id=8743, rt_number=58329, queue=Incidents, subject=backups issue, ticket_status=closed, client=AskBio, priority=51, created=2026-05-26 08:16:14, last_txn_id=0>, <Ticket(id=8744, rt_number=58330, queue=Incidents, subject=manuel.internal.ogtip.com backup repo check failed (/srv/projects), ticket_status=closed, client=OGT, priority=51, created=2026-05-26 08:25:34, last_txn_id=0>, <Ticket(id=8731, rt_number=58317, queue=Incidents, subject=manuel.internal.ogtip.com restic issues, ticket_status=closed, client=OGT, priority=51, created=2026-05-22 08:15:11, last_txn_id=0>, <Ticket(id=8748, rt_number=58334, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-05-27 00:00:03, last_txn_id=0>, <Ticket(id=8747, rt_number=58333, queue=Incidents, subject=[FIRING: 1 for tcl/avon] KubePodCrashLooping in rt, ticket_status=closed, client=Internal, priority=51, created=2026-05-26 16:21:07, last_txn_id=0>, <Ticket(id=8751, rt_number=58337, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-05-28 00:00:03, last_txn_id=0>, <Ticket(id=8749, rt_number=58335, queue=Incidents, subject=rodney.internal.ogtip.com volume usage /srv/department, ticket_status=closed, client=OGT, priority=51, created=2026-05-27 14:16:43, last_txn_id=0>, <Ticket(id=8752, rt_number=58338, queue=Incidents, subject=nene1/2.ipa.tigr.uk unmerged config, ticket_status=closed, client=Internal, priority=41, created=2026-05-28 08:23:16, last_txn_id=0>, <Ticket(id=8757, rt_number=58343, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-05-29 00:00:03, last_txn_id=0>, <Ticket(id=8760, rt_number=58346, queue=Incidents, subject=equistar03/04 megastar03/04 NTP offset, ticket_status=closed, client=Sucden, priority=71, created=2026-05-29 10:49:47, last_txn_id=0>]

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27 Apr - 29 May

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