Ticket resolution report for Incidents

09 Jun - 13 Jun

RT Created Closed Resolution time Client Subject
54995 02 Jun, 13:14 09 Jun, 09:20 4.61d Azura Storage alert: /var on ocado2.opentrk.com
55040 09 Jun, 00:00 09 Jun, 11:40 0.37d Internal Check for Security Notices and System Updates
55057 09 Jun, 12:39 09 Jun, 14:36 0.19d Globecast gcukscheddb01/dev.globecastne.com multipath issue
54991 02 Jun, 08:46 09 Jun, 17:38 5.89d AskBio NTP failing | macleod.synpromics.com
55061 10 Jun, 00:00 10 Jun, 09:04 0.11d Internal Check for Security Notices and System Updates
55066 11 Jun, 00:00 11 Jun, 09:19 0.13d Internal Check for Security Notices and System Updates
55064 10 Jun, 08:08 11 Jun, 10:25 1.23d Sucden legolas.sucden.co.uk backups issue
55073 11 Jun, 15:11 11 Jun, 16:14 0.11d OGT CRITICAL: Networking: SSH on basil.internal.ogtip.com
55078 12 Jun, 08:07 12 Jun, 08:37 0.05d Edinburgh University DOWN: mathsgpu3.maths.ed.ac.uk
55077 12 Jun, 00:00 12 Jun, 09:17 0.13d Internal Check for Security Notices and System Updates
55079 12 Jun, 08:22 12 Jun, 09:28 0.11d AskBio NTP service on edb-lab-skye.askbio.com
55032 06 Jun, 07:43 12 Jun, 09:28 4.15d BD Group CRITICAL: HTTP: www.1stformations.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
55086 12 Jun, 15:52 12 Jun, 17:30 0.16d AskBio Load average on Skye
55087 12 Jun, 18:57 13 Jun, 09:07 0.11d BD Group EFSRV-19807 Web site availability issues
55088 13 Jun, 00:00 13 Jun, 09:14 0.12d Internal Check for Security Notices and System Updates

git hash: master (5a587137)