Ticket resolution report for Incidents

03 Mar - 04 Apr

RT	Created	Closed	Resolution time	Client	Subject
54103	11 Mar, 06:36	11 Mar, 07:56	-	JISC	CRITICAL: HTTP: Yup proxy-core on ath-lin-prx-l02.int.openathens.net
54162	18 Mar, 00:00	18 Mar, 09:00	0.10d	Internal	Check for Security Notices and System Updates
54151	17 Mar, 08:22	18 Mar, 12:51	1.45d	Sucden	interstar02.sucden.co.uk
54158	17 Mar, 18:36	18 Mar, 15:40	0.77d	Internal	Monitoring false positive
54159	17 Mar, 19:19	18 Mar, 15:46	0.78d	OpenCorporates	CRITICAL: disk /var on search2.opencorporates.internal
54165	18 Mar, 09:59	18 Mar, 16:25	0.64d	Crystal Units	crylonlis2024.crystal.local update check failing
54117	12 Mar, 11:10	18 Mar, 17:10	4.60d	Sucden	declan.sucden.co.uk disk usage /data/d1
54171	19 Mar, 00:00	19 Mar, 08:46	0.08d	Internal	Check for Security Notices and System Updates
54167	18 Mar, 16:27	19 Mar, 09:42	0.32d	OpenCorporates	CRITICAL: disk /home on backgrounder1.opencorporates.internal
54178	20 Mar, 00:00	20 Mar, 08:52	0.09d	Internal	Check for Security Notices and System Updates
54174	19 Mar, 14:50	20 Mar, 09:26	0.46d	Azura	Puppet not checking-in on ocado1,2.opentrk.com
54188	20 Mar, 15:15	20 Mar, 15:24	0.02d	BD Group	CRITICAL: HTTP: order.thebusinesssetup.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54195	21 Mar, 08:31	21 Mar, 08:48	0.03d	Tusk IC	mammoth.tusknet unmegered configs
54194	21 Mar, 08:26	21 Mar, 09:16	0.08d	Azura	ocado/ford{1,2}.opentrk.com unmerged configuration
54191	21 Mar, 00:00	21 Mar, 10:44	0.27d	Internal	Check for Security Notices and System Updates
54180	20 Mar, 10:40	21 Mar, 11:59	1.13d	TCV	mis.tcv.org.uk down
54189	20 Mar, 15:41	21 Mar, 13:55	0.82d	OGT	rodney.internal.ogtip.com volume usage /srv/home
54213	24 Mar, 08:35	24 Mar, 08:59	0.04d	DLS Plastics	DOWN: dlskvm2.dlsmedical.internal
54211	24 Mar, 00:00	24 Mar, 09:15	0.13d	Internal	Check for Security Notices and System Updates
54206	22 Mar, 00:06	24 Mar, 10:35	0.26d	Crystal Units	CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local
54216	24 Mar, 10:56	24 Mar, 11:21	0.04d	Advensys	DOWN: arpinodeb.clients.advensys.internal
54214	24 Mar, 09:59	24 Mar, 14:59	0.50d	DLS Plastics	DLS intermittent timeouts
54215	24 Mar, 10:53	24 Mar, 15:25	0.45d	Reigate College	rc-mss.reigate.ac.uk disk usage
54224	25 Mar, 00:00	25 Mar, 08:51	0.09d	Internal	Check for Security Notices and System Updates
54200	21 Mar, 13:48	25 Mar, 11:51	1.80d	OpenCorporates	Search Cluster
54232	25 Mar, 11:00	25 Mar, 12:57	0.20d	Internal	WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk
54192	21 Mar, 08:08	25 Mar, 13:04	2.49d	Internal	CRITICAL: System Health: Systemd State on mersey.tiger-computing.co.uk
54243	25 Mar, 15:17	25 Mar, 15:22	0.01d	AskBio	CRITICAL: Backups: rsnapshot hourly on talisker.synpromics.com
54209	22 Mar, 16:29	25 Mar, 18:00	2.00d	Koinex	Server interruptions
54246	26 Mar, 00:00	26 Mar, 08:50	0.08d	Internal	Check for Security Notices and System Updates
54249	26 Mar, 08:35	26 Mar, 09:11	0.06d	Internal	Fix PBX
54248	26 Mar, 08:31	26 Mar, 10:14	0.17d	Internal	CRITICAL: Backups: Restic tcl-mersey on *.tiger-computing.co.uk
54236	25 Mar, 11:33	26 Mar, 10:24	0.88d	OpenCorporates	compute11 disk usage /var
54242	25 Mar, 12:58	26 Mar, 11:21	0.84d	Internal	WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk
54253	26 Mar, 10:41	26 Mar, 11:33	0.09d	Advensys	DOWN: arpinodeb.clients.advensys.internal
54254	26 Mar, 11:41	26 Mar, 11:47	0.01d	BD Group	CRITICAL: HTTP: api.bdgroup.co.uk HTTPS on env.bridget.bdg.internal
54263	27 Mar, 00:00	27 Mar, 08:20	0.03d	Internal	Check for Security Notices and System Updates
54269	27 Mar, 09:45	27 Mar, 15:11	0.54d	TCV	web4.tcv.org.uk HTTP status errors
54273	27 Mar, 12:33	27 Mar, 15:30	0.30d	TCV	Cron <root@mis> /home/scripts/copy_certs
54275	27 Mar, 13:47	27 Mar, 16:59	0.32d	AskBio	soft lockup warning on mull
54281	28 Mar, 00:00	28 Mar, 10:15	0.23d	Internal	Check for Security Notices and System Updates
54292	28 Mar, 09:56	28 Mar, 10:57	0.10d	OpenCorporates	backgrounder1 disk usage /
54282	28 Mar, 07:15	28 Mar, 11:21	0.34d	Quickline	CRITICAL: System Health: Systemd State on aql-svr-sf-radius01.quickline.co.uk
54284	28 Mar, 08:37	28 Mar, 11:40	0.31d	OpenCorporates	sql{12,13}.opencorporates.internal logrotate failure
54298	28 Mar, 15:46	28 Mar, 15:56	0.02d	Kahootz	CRITICAL: NRPE Disk: All Disks on xray.hosting.inovem.com
54302	28 Mar, 16:28	28 Mar, 17:13	0.07d	TCV	web4.tcv.org.uk HTTP Status alerts
54297	28 Mar, 15:02	31 Mar, 08:30	0.35d	AskBio	edb-lab-skye.askbio.com multiple timeouts
54304	29 Mar, 08:07	31 Mar, 08:42	0.07d	AskBio	CRITICAL: AskBio network/power issue
54307	31 Mar, 00:00	31 Mar, 09:50	0.18d	Internal	Check for Security Notices and System Updates
54305	29 Mar, 10:14	31 Mar, 09:53	0.19d	Sucden	multiple.sucden.co.uk timeouts
54290	28 Mar, 09:46	31 Mar, 10:06	1.03d	Tusk IC	CRITICAL: Backups: rsnapshot daily on mammoth.tusknet
54289	28 Mar, 09:43	31 Mar, 10:37	1.09d	BD Group	CRITICAL: HTTP: rest.efiling.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
54285	28 Mar, 08:37	31 Mar, 10:52	1.22d	Reigate College	DOWN: rc-mss.reigate.ac.uk
54293	28 Mar, 11:02	31 Mar, 10:59	1.00d	OpenCorporates	frontend-sentinel11-13 puppet certificates
54314	01 Apr, 00:00	01 Apr, 10:20	0.23d	Internal	Check for Security Notices and System Updates
54313	31 Mar, 14:01	01 Apr, 10:58	0.69d	Kahootz	CRITICAL: Database: MySQL Threads on sierra.hosting.inovem.com
54326	02 Apr, 00:00	02 Apr, 08:42	0.07d	Internal	Check for Security Notices and System Updates
54318	01 Apr, 09:47	02 Apr, 09:48	1.00d	DLS Plastics	DOWN: dls-zimbra2.dlsmedical.internal
54329	02 Apr, 09:18	02 Apr, 11:52	0.26d	Internal	No module named 'pytiger.logging.legacy'
54338	03 Apr, 00:00	03 Apr, 10:52	0.29d	Internal	Check for Security Notices and System Updates
54339	03 Apr, 08:17	03 Apr, 10:54	0.26d	ERF Electrical	webdev.erfelectrical.co.uk wordpress check error
54342	03 Apr, 09:32	03 Apr, 16:53	0.74d	AskBio	Down: *.synpromics.com
54328	02 Apr, 08:15	03 Apr, 16:55	1.87d	OpenCorporates	san1/1 and jupyter1 high system load
54251	26 Mar, 09:39	03 Apr, 16:56	6.73d	AskBio	/weka hanging
54334	02 Apr, 11:05	03 Apr, 17:19	1.62d	Tusk IC	CRITICAL: NRPE Disk: All Disks on elephant.tusknet
54347	04 Apr, 00:00	04 Apr, 09:19	0.13d	Internal	Check for Security Notices and System Updates
54341	03 Apr, 09:11	04 Apr, 09:49	1.06d	AskBio	UPS battery replacement on talisker.synpromics.com
54331	02 Apr, 09:32	04 Apr, 15:23	2.58d	Sucden	Storage alert: /home on duffman.sucden.co.uk
54337	02 Apr, 17:08	04 Apr, 15:34	1.84d	Kahootz	Xray outage

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	20.275 msec
System CPU time	3.754 msec
Total CPU time	24.029 msec
Elapsed time	30.266 msec
Context switches	2 voluntary, 55 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-04-04&queue=Incidents&start=2025-03-03
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-04-04'
'queue'	'Incidents'
'start'	'2025-03-03'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Ticket resolution report for Incidents', 'start': datetime.date(2025, 3, 3), 'end': datetime.date(2025, 4, 4)}
request	<Request 'http://dashboard.uat.tigr.uk/resolutions_report_drilldown?end=2025-04-04&queue=Incidents&start=2025-03-03' [GET]>
tickets	[<Ticket(id=4833, rt_number=54103, queue=Incidents, subject=CRITICAL: HTTP: Yup proxy-core on ath-lin-prx-l02.int.openathens.net, ticket_status=closed, client=JISC, priority=63, created=2025-03-11 06:36:25, last_txn_id=2300682>, <Ticket(id=4892, rt_number=54162, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-18 00:00:04, last_txn_id=0>, <Ticket(id=4882, rt_number=54151, queue=Incidents, subject=interstar02.sucden.co.uk, ticket_status=closed, client=Sucden, priority=71, created=2025-03-17 08:22:06, last_txn_id=2303365>, <Ticket(id=4888, rt_number=54158, queue=Incidents, subject=Monitoring false positive, ticket_status=closed, client=Internal, priority=91, created=2025-03-17 18:36:04, last_txn_id=0>, <Ticket(id=4889, rt_number=54159, queue=Incidents, subject=CRITICAL: disk /var on search2.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-03-17 19:19:52, last_txn_id=0>, <Ticket(id=4895, rt_number=54165, queue=Incidents, subject=crylonlis2024.crystal.local update check failing, ticket_status=closed, client=Crystal Units, priority=70, created=2025-03-18 09:59:50, last_txn_id=0>, <Ticket(id=4847, rt_number=54117, queue=Incidents, subject=declan.sucden.co.uk disk usage /data/d1, ticket_status=closed, client=Sucden, priority=62, created=2025-03-12 11:10:23, last_txn_id=2301592>, <Ticket(id=4901, rt_number=54171, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-19 00:00:05, last_txn_id=0>, <Ticket(id=4897, rt_number=54167, queue=Incidents, subject=CRITICAL: disk /home on backgrounder1.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=51, created=2025-03-18 16:27:34, last_txn_id=0>, <Ticket(id=4908, rt_number=54178, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-20 00:00:05, last_txn_id=0>, <Ticket(id=4904, rt_number=54174, queue=Incidents, subject=Puppet not checking-in on ocado1,2.opentrk.com, ticket_status=closed, client=Azura, priority=41, created=2025-03-19 14:50:51, last_txn_id=0>, <Ticket(id=4918, rt_number=54188, queue=Incidents, subject=CRITICAL: HTTP: order.thebusinesssetup.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=closed, client=BD Group, priority=40, created=2025-03-20 15:15:03, last_txn_id=0>, <Ticket(id=4925, rt_number=54195, queue=Incidents, subject=mammoth.tusknet unmegered configs, ticket_status=closed, client=Tusk IC, priority=40, created=2025-03-21 08:31:45, last_txn_id=0>, <Ticket(id=4924, rt_number=54194, queue=Incidents, subject=ocado/ford{1,2}.opentrk.com unmerged configuration, ticket_status=closed, client=Azura, priority=40, created=2025-03-21 08:26:22, last_txn_id=0>, <Ticket(id=4921, rt_number=54191, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-21 00:00:05, last_txn_id=0>, <Ticket(id=4910, rt_number=54180, queue=Incidents, subject=mis.tcv.org.uk down, ticket_status=closed, client=TCV, priority=41, created=2025-03-20 10:40:23, last_txn_id=0>, <Ticket(id=4919, rt_number=54189, queue=Incidents, subject=rodney.internal.ogtip.com volume usage /srv/home, ticket_status=closed, client=OGT, priority=61, created=2025-03-20 15:41:26, last_txn_id=0>, <Ticket(id=4943, rt_number=54213, queue=Incidents, subject=DOWN: dlskvm2.dlsmedical.internal, ticket_status=closed, client=DLS Plastics, priority=40, created=2025-03-24 08:35:25, last_txn_id=0>, <Ticket(id=4941, rt_number=54211, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-24 00:00:06, last_txn_id=0>, <Ticket(id=4936, rt_number=54206, queue=Incidents, subject=CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local, ticket_status=closed, client=Crystal Units, priority=70, created=2025-03-22 00:06:18, last_txn_id=0>, <Ticket(id=4946, rt_number=54216, queue=Incidents, subject=DOWN: arpinodeb.clients.advensys.internal, ticket_status=closed, client=Advensys, priority=40, created=2025-03-24 10:56:14, last_txn_id=0>, <Ticket(id=4944, rt_number=54214, queue=Incidents, subject=DLS intermittent timeouts, ticket_status=closed, client=DLS Plastics, priority=50, created=2025-03-24 09:59:59, last_txn_id=0>, <Ticket(id=4945, rt_number=54215, queue=Incidents, subject=rc-mss.reigate.ac.uk disk usage, ticket_status=closed, client=Reigate College, priority=60, created=2025-03-24 10:53:45, last_txn_id=0>, <Ticket(id=4954, rt_number=54224, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-25 00:00:06, last_txn_id=0>, <Ticket(id=4930, rt_number=54200, queue=Incidents, subject=Search Cluster, ticket_status=closed, client=OpenCorporates, priority=81, created=2025-03-21 13:48:30, last_txn_id=0>, <Ticket(id=4962, rt_number=54232, queue=Incidents, subject=WARNING: Puppet: Issued Certificates on puppet.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=50, created=2025-03-25 11:00:46, last_txn_id=0>, <Ticket(id=4922, rt_number=54192, queue=Incidents, subject=CRITICAL: System Health: Systemd State on mersey.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=41, created=2025-03-21 08:08:42, last_txn_id=0>, <Ticket(id=4973, rt_number=54243, queue=Incidents, subject=CRITICAL: Backups: rsnapshot hourly on talisker.synpromics.com, ticket_status=closed, client=AskBio, priority=50, created=2025-03-25 15:17:45, last_txn_id=0>, <Ticket(id=4939, rt_number=54209, queue=Incidents, subject=Server interruptions, ticket_status=closed, client=Koinex, priority=50, created=2025-03-22 16:29:13, last_txn_id=0>, <Ticket(id=4976, rt_number=54246, 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<Ticket(id=5005, rt_number=54275, queue=Incidents, subject=soft lockup warning on mull, ticket_status=closed, client=AskBio, priority=70, created=2025-03-27 13:47:05, last_txn_id=0>, <Ticket(id=5010, rt_number=54281, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=40, created=2025-03-28 00:00:05, last_txn_id=0>, <Ticket(id=5021, rt_number=54292, queue=Incidents, subject=backgrounder1 disk usage /, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-03-28 09:56:15, last_txn_id=0>, <Ticket(id=5011, rt_number=54282, queue=Incidents, subject=CRITICAL: System Health: Systemd State on aql-svr-sf-radius01.quickline.co.uk, ticket_status=closed, client=Quickline, priority=60, created=2025-03-28 07:15:38, last_txn_id=0>, <Ticket(id=5013, rt_number=54284, queue=Incidents, subject=sql{12,13}.opencorporates.internal logrotate failure, ticket_status=closed, client=OpenCorporates, priority=50, 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Ticket resolution report for Incidents

03 Mar - 04 Apr

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