Request response

08 Jun - 10 Jul

RT	Created	Actual/Target response	Client	Subject
58587	25 Jun, 08:39	0h 01m/ 4h 00m	Geograph	Geograph Gitlab upgrade (19.1.1)
58592	25 Jun, 12:07	0h 00m/ 4h 00m	OGT	Upgrade sybil.internal.ogtip.com to Debian 13 Trixie
58467	10 Jun, 00:00	0/ 4h 00m	Ingeus	Ingeus: login to Azure
58586	25 Jun, 08:37	0h 02m/ 4h 00m	Tangram	Tangram Gitlab upgrade (19.1.1)
58539	18 Jun, 14:48	1h 14m/ 4h 00m	Sucden	Fix sucden vSphere access
58513	15 Jun, 16:12	0h 16m/ 4h 00m	Lantech	IPA M3 Disk Upgrade
58458	08 Jun, 17:02	0h 05m/ 4h 00m	Azura	Expiring certificates: ford3,4,5
58597	26 Jun, 11:57	0h 13m/ 4h 00m	Cirencester College	Updating Moodle on CCVLE01
58464	09 Jun, 12:48	0h 10m/ 4h 00m	ATA Group	vulnerabilities
58488	11 Jun, 10:38	0h 09m/ 4h 00m	TCV	Cyber Essential Plus Audit
58506	15 Jun, 09:26	0h 03m/ 4h 00m	Tangram	Tangram Gitlab upgrade (19.0.2)
58510	15 Jun, 14:06	0h 00m/ 4h 00m	TCV	Cyber Essential Plus Audit (Consultancy)
58496	12 Jun, 10:12	0h 18m/ 4h 00m	Lantech	SSH Access Notifiaction IPA moodle.ipa.ie
58507	15 Jun, 09:37	0h 18m/ 4h 00m	Geograph	Geograph Gitlab upgrade (19.0.2)
58588	25 Jun, 08:45	0h 06m/ 4h 00m	Cirencester College	Quotation for work
58648	01 Jul, 00:00	4d 0h 00m/ 4h 00m	Sucden	Sucden Patching Cycle
58461	09 Jun, 09:17	0h 03m/ 4h 00m	Crystal Units	Message - Vin Halai \| Chrystal Units \| 07824 818571
58471	10 Jun, 09:11	0h 07m/ 4h 00m	AskBio	Storage alert: / on edb-lab-skye.askbio.com
58560	22 Jun, 16:16	0h 45m/ 4h 00m	OGT	Restic improvements
58651	Today, 00:00	1d 0h 00m/ 4h 00m	Kahootz	Change root passwords
58559	22 Jun, 16:02	0h 05m/ 4h 00m	OGT	Port OGT Icinga2 config to Puppet
58453	08 Jun, 10:32	7h 28m/ 4h 00m	Sucden	Failover Load Balancer Testing — STAR — Query on Service Blip
58558	22 Jun, 15:43	0h 02m/ 4h 00m	Tangram	DGX Health Report Request
58600	26 Jun, 19:08	0h 22m/ 4h 00m	Crystal Units	Fw: Shapes drawing with spacer cutting size
58491	12 Jun, 05:21	0h 08m/ 4h 00m	Crystal Units	Fw: accesss to database
58614	29 Jun, 13:16	0h 18m/ 4h 00m	Reigate College	Certificates
58564	23 Jun, 10:38	0h 33m/ 4h 00m	Sucden	Sucden patching process
58457	08 Jun, 16:57	0h 02m/ 4h 00m	Midnight Hax	Expiring VPN certificate: macbook.midnighthax.com
58519	16 Jun, 08:39	0h 06m/ 4h 00m	JISC	OpenAthens server patching
58601	27 Jun, 10:01	0h 13m/ 4h 00m	OpenCorporates	Password reset for user
58602	27 Jun, 15:32	1h 12m/ 4h 00m	Sucden	EQX Alerts flapping
58565	23 Jun, 10:58	0h 03m/ 4h 00m	OGT	basil.internal.ogtip.com hard disk errors
58475	10 Jun, 09:21	1h 21m/ 4h 00m	Sucden	RE: Market Volatility causing re-requests and packet drops.

git hash: master (45d950f7)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	40.897 msec
System CPU time	0.000 msec
Total CPU time	40.897 msec
Elapsed time	56.993 msec
Context switches	46 voluntary, 1 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-07-10&start=2026-06-08
REMOTE_ADDR	10.42.140.166
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-07-10'
'start'	'2026-06-08'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 7, 10), 'start': datetime.date(2026, 6, 8), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2026-07-10&start=2026-06-08' [GET]>
tickets	[<Ticket(id=9034, rt_number=58587, queue=Requests, subject=Geograph Gitlab upgrade (19.1.1), ticket_status=resolved, client=Geograph, priority=41, created=2026-06-25 08:39:52, last_txn_id=0>, <Ticket(id=9039, rt_number=58592, queue=Requests, subject=Upgrade sybil.internal.ogtip.com to Debian 13 Trixie, ticket_status=stalled, client=OGT, priority=41, created=2026-06-25 12:07:05, last_txn_id=0>, <Ticket(id=8913, rt_number=58467, queue=Requests, subject=Ingeus: login to Azure, ticket_status=rejected, client=Ingeus, priority=40, created=2026-06-10 00:00:05, last_txn_id=0>, <Ticket(id=9033, rt_number=58586, queue=Requests, subject=Tangram Gitlab upgrade (19.1.1), ticket_status=resolved, client=Tangram, priority=41, created=2026-06-25 08:37:14, last_txn_id=0>, <Ticket(id=8985, rt_number=58539, queue=Requests, subject=Fix sucden vSphere access, ticket_status=closed, client=Sucden, priority=61, created=2026-06-18 14:48:57, last_txn_id=0>, <Ticket(id=8959, rt_number=58513, queue=Requests, subject=IPA M3 Disk Upgrade, ticket_status=stalled, client=Lantech, priority=23, created=2026-06-15 16:12:58, last_txn_id=0>, <Ticket(id=8872, rt_number=58458, queue=Requests, subject=Expiring certificates: ford3,4,5, ticket_status=closed, client=Azura, priority=42, created=2026-06-08 17:02:59, last_txn_id=0>, <Ticket(id=9045, rt_number=58597, queue=Requests, subject=Updating Moodle on CCVLE01, ticket_status=resolved, client=Cirencester College, priority=41, created=2026-06-26 11:57:00, last_txn_id=0>, <Ticket(id=8878, rt_number=58464, queue=Requests, subject=vulnerabilities, ticket_status=closed, client=ATA Group, priority=61, created=2026-06-09 12:48:17, last_txn_id=0>, <Ticket(id=8934, rt_number=58488, queue=Requests, subject=Cyber Essential Plus Audit , ticket_status=resolved, client=TCV, priority=43, created=2026-06-11 10:38:32, last_txn_id=0>, <Ticket(id=8952, rt_number=58506, queue=Requests, subject=Tangram Gitlab upgrade (19.0.2), ticket_status=closed, client=Tangram, priority=41, created=2026-06-15 09:26:53, last_txn_id=0>, <Ticket(id=8956, rt_number=58510, queue=Requests, subject=Cyber Essential Plus Audit (Consultancy), ticket_status=closed, client=TCV, priority=41, created=2026-06-15 14:06:18, last_txn_id=0>, <Ticket(id=8942, rt_number=58496, queue=Requests, subject=SSH Access Notifiaction IPA moodle.ipa.ie, ticket_status=closed, client=Lantech, priority=21, created=2026-06-12 10:12:23, last_txn_id=0>, <Ticket(id=8953, rt_number=58507, queue=Requests, subject=Geograph Gitlab upgrade (19.0.2), ticket_status=closed, client=Geograph, priority=41, created=2026-06-15 09:37:54, last_txn_id=0>, <Ticket(id=9035, rt_number=58588, queue=Requests, subject=Quotation for work, ticket_status=open, client=Cirencester College, priority=41, created=2026-06-25 08:45:43, last_txn_id=0>, <Ticket(id=9071, rt_number=58648, queue=Requests, subject=Sucden Patching Cycle, ticket_status=new, client=Sucden, priority=0, created=2026-07-01 00:00:04, last_txn_id=0>, <Ticket(id=8875, rt_number=58461, queue=Requests, subject=Message - Vin Halai \| Chrystal Units \| 07824 818571, ticket_status=closed, client=Crystal Units, priority=1, created=2026-06-09 09:17:20, last_txn_id=0>, <Ticket(id=8917, rt_number=58471, queue=Requests, subject=Storage alert: / on edb-lab-skye.askbio.com, ticket_status=resolved, client=AskBio, priority=63, created=2026-06-10 09:11:22, last_txn_id=0>, <Ticket(id=9007, rt_number=58560, queue=Requests, subject=Restic improvements, ticket_status=resolved, client=OGT, priority=41, created=2026-06-22 16:16:23, last_txn_id=0>, <Ticket(id=9074, rt_number=58651, queue=Requests, subject=Change root passwords, ticket_status=new, client=Kahootz, priority=60, created=2026-07-06 00:00:06, last_txn_id=0>, <Ticket(id=9006, rt_number=58559, queue=Requests, subject=Port OGT Icinga2 config to Puppet, ticket_status=resolved, client=OGT, priority=41, created=2026-06-22 16:02:40, last_txn_id=0>, <Ticket(id=8867, rt_number=58453, queue=Requests, subject=Failover Load Balancer Testing — STAR — Query on Service Blip, ticket_status=closed, client=Sucden, priority=42, created=2026-06-08 10:32:13, last_txn_id=0>, <Ticket(id=9005, rt_number=58558, queue=Requests, subject=DGX Health Report Request, ticket_status=autoclose, client=Tangram, priority=42, created=2026-06-22 15:43:29, last_txn_id=0>, <Ticket(id=9048, rt_number=58600, queue=Requests, subject=Fw: Shapes drawing with spacer cutting size, ticket_status=stalled, client=Crystal Units, priority=61, created=2026-06-26 19:08:06, last_txn_id=0>, <Ticket(id=8937, rt_number=58491, queue=Requests, subject=Fw: accesss to database, ticket_status=autoclose, client=Crystal Units, priority=43, created=2026-06-12 05:21:09, last_txn_id=2514980>, <Ticket(id=9062, rt_number=58614, queue=Requests, subject=Certificates, ticket_status=stalled, client=Reigate College, priority=41, created=2026-06-29 13:16:39, last_txn_id=2521855>, <Ticket(id=9011, rt_number=58564, queue=Requests, subject=Sucden patching process , ticket_status=resolved, client=Sucden, priority=61, created=2026-06-23 10:38:19, last_txn_id=0>, <Ticket(id=8871, rt_number=58457, queue=Requests, subject=Expiring VPN certificate: macbook.midnighthax.com, ticket_status=resolved, client=Midnight Hax, priority=43, created=2026-06-08 16:57:49, last_txn_id=0>, <Ticket(id=8965, rt_number=58519, queue=Requests, subject=OpenAthens server patching, ticket_status=resolved, client=JISC, priority=62, created=2026-06-16 08:39:49, last_txn_id=0>, <Ticket(id=9049, rt_number=58601, queue=Requests, subject=Password reset for user, ticket_status=stalled, client=OpenCorporates, priority=41, created=2026-06-27 10:01:46, last_txn_id=0>, <Ticket(id=9050, rt_number=58602, queue=Requests, subject=EQX Alerts flapping, ticket_status=resolved, client=Sucden, priority=61, created=2026-06-27 15:32:17, last_txn_id=0>, <Ticket(id=9012, rt_number=58565, queue=Requests, subject=basil.internal.ogtip.com hard disk errors, ticket_status=open, client=OGT, priority=22, created=2026-06-23 10:58:21, last_txn_id=0>, <Ticket(id=8921, rt_number=58475, queue=Requests, subject=RE: Market Volatility causing re-requests and packet drops., ticket_status=closed, client=Sucden, priority=62, created=2026-06-10 09:21:50, last_txn_id=2513045>]

Request response

08 Jun - 10 Jul

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-06 20:19:56.022488	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022534	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022543	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022548	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022553	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022558	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022562	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022567	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022572	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022576	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022580	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022585	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022589	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022593	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022598	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022602	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022607	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022612	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022616	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022621	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022625	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022630	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022634	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022639	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022643	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022647	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022652	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022656	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022660	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022665	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022669	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022674	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022678	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022682	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022687	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022691	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022696	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022701	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022706	xxx	./services/model.py:838
DEBUG	2026-07-06 20:19:56.022710	xxx	./services/model.py:838