Request response

20 Apr - 22 May

RT	Created	Actual/Target response	Client	Subject
58066	27 Apr, 17:05	0h 28m/ 4h 00m	AskBio	Install `uv` on all AskBio systems (consultancy)
58259	15 May, 15:21	0h 01m/ 4h 00m	Trident Honda	vmsvr1 VM win10
57983	22 Apr, 09:03	0h 03m/ 4h 00m	Sucden	Server Decommissions
58080	28 Apr, 16:43	0h 02m/ 4h 00m	TCV	TCV-WEB4 PHP Max Input
57968	20 Apr, 17:25	0h 05m/ 4h 00m	NFW	Email Forwarding
58188	07 May, 14:56	0h 14m/ 4h 00m	Lantech	Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server
58243	14 May, 11:46	0h 05m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.11.3)
58203	08 May, 12:52	0h 06m/ 4h 00m	ITC Compliance	Certificate expiring: web-vip2.itccompliance.co.uk
58125	30 Apr, 10:07	1h 34m/ 4h 00m	Entrepreneurs Circle	Linux vulnerability: Copy fail (CVE-2026-31431)
57985	22 Apr, 09:29	0h 05m/ 4h 00m	JISC	BCP questions
58238	13 May, 15:36	2h 49m/ 4h 00m	Trident Honda	Remove Trident Honda servers from support
58202	08 May, 12:50	0h 07m/ 4h 00m	Entrepreneurs Circle	VPN certificate expiring: srv.entrepreneurscircle.org
58092	30 Apr, 09:52	1h 54m/ 4h 00m	Advensys	Linux vulnerability: Copy fail (CVE-2026-31431)
58221	12 May, 11:45	0h 05m/ 4h 00m	TCV	TCV-CRM PHP Update
58204	08 May, 13:29	0h 06m/ 4h 00m	Lantech	Fw: Incident# 225033 - TLP GREEN Advisory: Dirty Frag - Universal Linux Local Privilege Escalation
58137	01 May, 09:31	0h 15m/ 4h 00m	ERF Electrical	FW: Infor Actions Required: Impending NAT IP Address Changes
58118	30 Apr, 10:03	1h 42m/ 4h 00m	Rotastat	Linux vulnerability: Copy fail (CVE-2026-31431)
58280	18 May, 14:41	0h 02m/ 4h 00m	Azura	*.opentrk.com on ocado1,2 expiring
58248	15 May, 00:00	1h 22m/ 4h 00m	Ingeus	Ingeus: login to Azure
58281	18 May, 15:59	0h 04m/ 4h 00m	Cirencester College	Moodle Update on CCVLE01
58065	27 Apr, 16:23	0h 08m/ 4h 00m	Tangram	K8s: Decommission Staging and reconfigure Prod for on-demand
58079	28 Apr, 16:20	0h 07m/ 4h 00m	AskBio	pyenv on upgraded servers
58112	30 Apr, 10:01	1h 44m/ 4h 00m	NFW	Linux vulnerability: Copy fail (CVE-2026-31431)
58162	05 May, 15:15	0h 32m/ 4h 00m	Reigate College	Install cert
58133	30 Apr, 11:34	0h 07m/ 4h 00m	ATA Group	[-External-] Linux kernel security update (CVE-2026-31431)
58158	05 May, 09:40	0h 12m/ 4h 00m	Sysdoc	Fw: Action recommended: Update automation that expects securityType to be null before 30 April 2026
58074	28 Apr, 08:44	0h 02m/ 4h 00m	Crystal Units	crylonlis2024 reboot
57992	22 Apr, 15:16	0h 02m/ 4h 00m	AskBio	GITLAB_TOKEN and GITLAB_USERNAME on new RTP server
58114	30 Apr, 10:02	1h 43m/ 4h 00m	OpenCorporates	Linux vulnerability: Copy fail (CVE-2026-31431)
57977	21 Apr, 16:05	0h 01m/ 4h 00m	Troika	Tron VM NFS mounts
58004	23 Apr, 16:05	0h 05m/ 4h 00m	Sucden	Please add dteadmin to all HK Hosts
58301	20 May, 15:34	2h 53m/ 4h 00m	Sucden	Access to Tigers Grafana monitoring for Sucden Financial
58170	06 May, 10:56	0h 04m/ 4h 00m	AskBio	New user
58294	20 May, 08:54	0h 02m/ 4h 00m	Trident Honda	smbfs1.trident.lan host down
58068	27 Apr, 22:24	0h 08m/ 4h 00m	BD Group	Update .htaccess config.
58195	08 May, 09:21	0h 02m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.11.2)
58099	30 Apr, 09:56	1h 53m/ 4h 00m	DLS Plastics	Linux vulnerability: Copy fail (CVE-2026-31431)
57987	22 Apr, 14:17	0h 07m/ 4h 00m	OpenCorporates	Update a user for access to aws-bot2 server
58010	24 Apr, 12:05	0h 16m/ 4h 00m	Trident Honda	VMs Hera and Dokuwiki
58227	13 May, 10:06	0h 05m/ 4h 00m	Gravytrain	MySQL queries: Best way to update large tables without locking them & MySQL 8.0 upgrade
58103	30 Apr, 09:57	1h 46m/ 4h 00m	Global Brands	Linux vulnerability: Copy fail (CVE-2026-31431)
58061	27 Apr, 13:44	0h 02m/ 4h 00m	NFW	DOWN: nfwgs2.nfw.internal
58196	08 May, 09:27	0h 01m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.11.2)
58231	13 May, 10:14	0h 09m/ 4h 00m	Tangram	Kubernetes instances and scaling policies
58178	06 May, 20:20	0/ 4h 00m	Troika	Re: Minima-SEGY QuickView Plotting Enhancements
58011	24 Apr, 12:08	0h 03m/ 4h 00m	Sucden	OLM (svaolmgs201) decommission
57988	22 Apr, 14:37	0h 04m/ 4h 00m	Troika	Tron Rebuild
58101	30 Apr, 09:57	1h 46m/ 4h 00m	ERF Electrical	Linux vulnerability: Copy fail (CVE-2026-31431)
58304	20 May, 15:58	2h 26m/ 4h 00m	Sucden	Transition the Tiger//Sucden Monthly Progress Meeting from Google Meet to Teams
58062	27 Apr, 13:54	0h 13m/ 4h 00m	AskBio	python-is-python3
58106	30 Apr, 09:59	1h 45m/ 4h 00m	Imoves	Linux vulnerability: Copy fail (CVE-2026-31431)
58088	29 Apr, 15:39	1h 23m/ 4h 00m	OGT	Upgrade blaney.internal.ogtip.com to Debian 13 Trixie
58126	30 Apr, 10:08	1h 38m/ 4h 00m	Top To Toe	Linux vulnerability: Copy fail (CVE-2026-31431)
58097	30 Apr, 09:55	1h 46m/ 4h 00m	Cirencester College	Linux vulnerability: Copy fail (CVE-2026-31431)
58279	18 May, 11:47	0h 16m/ 4h 00m	Globecast	DB Issues
58128	30 Apr, 10:09	1h 38m/ 4h 00m	Troika	Linux vulnerability: Copy fail (CVE-2026-31431)
57990	22 Apr, 14:56	0h 01m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.11)
58207	08 May, 18:37	0h 22m/ 4h 00m	Top To Toe	Examine / Potentially Block Outgoing URL Requests To A Particular Domain
58302	20 May, 15:42	2h 56m/ 4h 00m	Sucden	New accounts on all supported Linux servers
58108	30 Apr, 09:59	1h 42m/ 4h 00m	JISC	Linux vulnerability: Copy fail (CVE-2026-31431)
58182	07 May, 06:16	0/ 4h 00m	Crystal Units	back ups
58014	24 Apr, 15:02	0h 12m/ 4h 00m	AskBio	uv
57965	20 Apr, 11:25	0h 17m/ 4h 00m	OGT	Spare disk for Rodneys
58242	14 May, 11:43	0h 02m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.11.3)
57971	21 Apr, 09:17	0h 06m/ 4h 00m	Sucden	Rebuild HK servers
58002	23 Apr, 15:23	2d 6h 33m/ 4h 00m	Gravytrain	Cancel EC2 support for prod.gt1
57991	22 Apr, 14:58	0h 02m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.11)
58289	19 May, 17:21	0h 11m/ 4h 00m	OpenCorporates	Add new user to bot2 server
58277	18 May, 10:40	0h 09m/ 4h 00m	JISC	Re: Firewall update required
58201	08 May, 12:48	0h 07m/ 4h 00m	Gravytrain	Certificate expiring: www.bedfordinsurance.co.uk
58105	30 Apr, 09:58	1h 46m/ 4h 00m	Gravytrain	Linux vulnerability: Copy fail (CVE-2026-31431)
58139	01 May, 16:13	0h 05m/ 4h 00m	Sucden	Create @sucfin.com accounts for TCL
58312	21 May, 15:26	0h 16m/ 4h 00m	Tangram	DGX Server Decommissioning Options

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	59.316 msec
System CPU time	4.150 msec
Total CPU time	63.466 msec
Elapsed time	80.715 msec
Context switches	79 voluntary, 48 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-05-22&start=2026-04-20
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-05-22'
'start'	'2026-04-20'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 5, 22), 'start': datetime.date(2026, 4, 20), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2026-05-22&start=2026-04-20' [GET]>
tickets	[<Ticket(id=8416, rt_number=58066, queue=Requests, subject=Install `uv` on all AskBio systems (consultancy), ticket_status=closed, client=AskBio, priority=61, created=2026-04-27 17:05:11, last_txn_id=0>, <Ticket(id=8641, rt_number=58259, queue=Requests, subject=vmsvr1 VM win10, ticket_status=closed, client=Trident Honda, priority=42, created=2026-05-15 15:21:17, last_txn_id=0>, <Ticket(id=8365, rt_number=57983, queue=Requests, subject=Server Decommissions, ticket_status=closed, client=Sucden, priority=41, created=2026-04-22 09:03:15, last_txn_id=0>, <Ticket(id=8430, rt_number=58080, queue=Requests, subject=TCV-WEB4 PHP Max Input, ticket_status=closed, client=TCV, priority=0, created=2026-04-28 16:43:42, last_txn_id=0>, <Ticket(id=8350, rt_number=57968, queue=Requests, subject=Email Forwarding, ticket_status=closed, client=NFW, priority=42, created=2026-04-20 17:25:19, last_txn_id=0>, <Ticket(id=8570, rt_number=58188, queue=Requests, subject=Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server, ticket_status=closed, client=Lantech, priority=21, created=2026-05-07 14:56:08, last_txn_id=0>, <Ticket(id=8625, rt_number=58243, queue=Requests, subject=Geograph Gitlab upgrade (18.11.3), ticket_status=closed, client=Geograph, priority=41, created=2026-05-14 11:46:26, last_txn_id=0>, <Ticket(id=8585, rt_number=58203, queue=Requests, subject=Certificate expiring: web-vip2.itccompliance.co.uk, ticket_status=closed, client=ITC Compliance, priority=64, created=2026-05-08 12:52:27, last_txn_id=0>, <Ticket(id=8475, rt_number=58125, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=resolved, client=Entrepreneurs Circle, priority=66, created=2026-04-30 10:07:58, last_txn_id=0>, <Ticket(id=8367, rt_number=57985, queue=Requests, subject=BCP questions, ticket_status=closed, client=JISC, priority=62, created=2026-04-22 09:29:35, last_txn_id=0>, <Ticket(id=8620, rt_number=58238, queue=Requests, subject=Remove Trident Honda servers from support, ticket_status=closed, client=Trident Honda, priority=43, created=2026-05-13 15:36:51, last_txn_id=0>, <Ticket(id=8584, rt_number=58202, queue=Requests, subject=VPN certificate expiring: srv.entrepreneurscircle.org , ticket_status=closed, client=Entrepreneurs Circle, priority=63, created=2026-05-08 12:50:39, last_txn_id=0>, <Ticket(id=8442, rt_number=58092, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Advensys, priority=23, created=2026-04-30 09:52:15, last_txn_id=0>, <Ticket(id=8603, rt_number=58221, queue=Requests, subject=TCV-CRM PHP Update , ticket_status=closed, client=TCV, priority=44, created=2026-05-12 11:45:34, last_txn_id=2507231>, <Ticket(id=8586, rt_number=58204, queue=Requests, subject=Fw: Incident# 225033 - TLP GREEN Advisory: Dirty Frag - Universal Linux Local Privilege Escalation, ticket_status=closed, client=Lantech, priority=21, created=2026-05-08 13:29:43, last_txn_id=0>, <Ticket(id=8519, rt_number=58137, queue=Requests, subject=FW: Infor Actions Required: Impending NAT IP Address Changes, ticket_status=closed, client=ERF Electrical, priority=41, created=2026-05-01 09:31:47, last_txn_id=0>, <Ticket(id=8468, rt_number=58118, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Rotastat, priority=42, created=2026-04-30 10:03:58, last_txn_id=0>, <Ticket(id=8662, rt_number=58280, queue=Requests, subject=*.opentrk.com on ocado1,2 expiring, ticket_status=closed, client=Azura, priority=43, created=2026-05-18 14:41:08, last_txn_id=0>, <Ticket(id=8630, rt_number=58248, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-05-15 00:00:05, last_txn_id=0>, <Ticket(id=8663, rt_number=58281, queue=Requests, subject=Moodle Update on CCVLE01, ticket_status=closed, client=Cirencester College, priority=41, created=2026-05-18 15:59:43, last_txn_id=0>, <Ticket(id=8415, rt_number=58065, queue=Requests, subject=K8s: Decommission Staging and reconfigure Prod for on-demand, ticket_status=closed, client=Tangram, priority=65, created=2026-04-27 16:23:04, last_txn_id=0>, <Ticket(id=8429, rt_number=58079, queue=Requests, subject=pyenv on upgraded servers, ticket_status=closed, client=AskBio, priority=61, created=2026-04-28 16:20:12, last_txn_id=0>, <Ticket(id=8462, rt_number=58112, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=NFW, priority=43, created=2026-04-30 10:01:22, last_txn_id=0>, <Ticket(id=8544, rt_number=58162, queue=Requests, subject=Install cert, ticket_status=closed, client=Reigate College, priority=41, created=2026-05-05 15:15:44, last_txn_id=2494411>, <Ticket(id=8483, rt_number=58133, queue=Requests, subject=[-External-] Linux kernel security update (CVE-2026-31431), ticket_status=closed, client=ATA Group, priority=63, created=2026-04-30 11:34:56, last_txn_id=2491825>, <Ticket(id=8540, rt_number=58158, queue=Requests, subject=Fw: Action recommended: Update automation that expects securityType to be null before 30 April 2026, ticket_status=closed, client=Sysdoc, priority=44, created=2026-05-05 09:40:42, last_txn_id=0>, <Ticket(id=8424, rt_number=58074, queue=Requests, subject=crylonlis2024 reboot, ticket_status=closed, client=Crystal Units, priority=41, created=2026-04-28 08:44:15, last_txn_id=0>, <Ticket(id=8374, rt_number=57992, queue=Requests, subject=GITLAB_TOKEN and GITLAB_USERNAME on new RTP server, ticket_status=closed, client=AskBio, priority=41, created=2026-04-22 15:16:12, last_txn_id=0>, <Ticket(id=8464, rt_number=58114, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=OpenCorporates, priority=42, created=2026-04-30 10:02:01, last_txn_id=0>, <Ticket(id=8359, rt_number=57977, queue=Requests, subject=Tron VM NFS mounts , ticket_status=closed, client=Troika, priority=21, created=2026-04-21 16:05:43, last_txn_id=2486340>, <Ticket(id=8386, rt_number=58004, queue=Requests, subject=Please add dteadmin to all HK Hosts, ticket_status=closed, client=Sucden, priority=61, created=2026-04-23 16:05:53, last_txn_id=0>, <Ticket(id=8715, rt_number=58301, queue=Requests, subject=Access to Tigers Grafana monitoring for Sucden Financial , ticket_status=closed, client=Sucden, priority=64, created=2026-05-20 15:34:25, last_txn_id=0>, <Ticket(id=8552, rt_number=58170, queue=Requests, subject=New user , ticket_status=closed, client=AskBio, priority=62, created=2026-05-06 10:56:36, last_txn_id=0>, <Ticket(id=8676, rt_number=58294, queue=Requests, subject=smbfs1.trident.lan host down, ticket_status=closed, client=Trident Honda, priority=62, created=2026-05-20 08:54:47, last_txn_id=2503892>, <Ticket(id=8418, rt_number=58068, queue=Requests, subject=Update .htaccess config., ticket_status=closed, client=BD Group, priority=43, created=2026-04-27 22:24:34, last_txn_id=0>, <Ticket(id=8577, rt_number=58195, queue=Requests, 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last_txn_id=0>, <Ticket(id=8521, rt_number=58139, queue=Requests, subject=Create @sucfin.com accounts for TCL, ticket_status=closed, client=Sucden, priority=64, created=2026-05-01 16:13:13, last_txn_id=0>, <Ticket(id=8726, rt_number=58312, queue=Requests, subject=DGX Server Decommissioning Options, ticket_status=resolved, client=Tangram, priority=44, created=2026-05-21 15:26:23, last_txn_id=0>]

Request response

20 Apr - 22 May

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 08:33:00.269547	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269595	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269604	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269610	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269616	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269621	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269626	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269631	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269636	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269641	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269645	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269650	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269655	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269660	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269664	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269669	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269673	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269678	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269683	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269688	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269692	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269697	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269702	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269707	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269713	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269717	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269722	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269726	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269731	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269735	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269740	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269745	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269749	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269754	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269759	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269764	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269769	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269773	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269778	xxx	./services/model.py:838
DEBUG	2026-07-09 08:33:00.269783	xxx	./services/model.py:838