Request response

13 Apr - 15 May

RT Created Actual/Target response Client Subject
58066 27 Apr, 17:05 0h 28m/ 4h 00m AskBio Install `uv` on all AskBio systems (consultancy)
58259 15 May, 15:21 0h 01m/ 4h 00m Trident Honda vmsvr1 VM win10
57983 22 Apr, 09:03 0h 03m/ 4h 00m Sucden Server Decommissions
58080 28 Apr, 16:43 0h 02m/ 4h 00m TCV TCV-WEB4 PHP Max Input
57952 17 Apr, 13:43 0h 09m/ 4h 00m ITC Compliance Timings for system
57933 14 Apr, 17:12 0h 59m/ 4h 00m Sucden interstar07-10 local firewall check (Star Echo Service)
57968 20 Apr, 17:25 0h 05m/ 4h 00m NFW Email Forwarding
58188 07 May, 14:56 0h 14m/ 4h 00m Lantech Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server
58243 14 May, 11:46 0h 05m/ 4h 00m Geograph Geograph Gitlab upgrade (18.11.3)
57921 13 Apr, 14:12 0h 05m/ 4h 00m Trident Honda New access key
58203 08 May, 12:52 0h 06m/ 4h 00m ITC Compliance Certificate expiring: web-vip2.itccompliance.co.uk
58125 30 Apr, 10:07 1h 34m/ 4h 00m Entrepreneurs Circle Linux vulnerability: Copy fail (CVE-2026-31431)
57925 14 Apr, 09:55 0h 10m/ 4h 00m AskBio New installs
57985 22 Apr, 09:29 0h 05m/ 4h 00m JISC BCP questions
58238 13 May, 15:36 2h 49m/ 4h 00m Trident Honda Remove Trident Honda servers from support
57936 15 Apr, 06:21 0h 09m/ 4h 00m Crystal Units FW: Shapes drawing with spacer cutting size
58202 08 May, 12:50 0h 07m/ 4h 00m Entrepreneurs Circle VPN certificate expiring: srv.entrepreneurscircle.org
57879 12 Apr, 09:15 0h 19m/ 4h 00m Quickline Zabbix database partition error; please verify and fix as needed (workaround currently in place)
58092 30 Apr, 09:52 1h 54m/ 4h 00m Advensys Linux vulnerability: Copy fail (CVE-2026-31431)
58221 12 May, 11:45 0h 05m/ 4h 00m TCV TCV-CRM PHP Update
58204 08 May, 13:29 0h 06m/ 4h 00m Lantech Fw: Incident# 225033 - TLP GREEN Advisory: Dirty Frag - Universal Linux Local Privilege Escalation
58137 01 May, 09:31 0h 15m/ 4h 00m ERF Electrical FW: Infor Actions Required: Impending NAT IP Address Changes
58118 30 Apr, 10:03 1h 42m/ 4h 00m Rotastat Linux vulnerability: Copy fail (CVE-2026-31431)
58248 15 May, 00:00 1h 22m/ 4h 00m Ingeus Ingeus: login to Azure
58065 27 Apr, 16:23 0h 08m/ 4h 00m Tangram K8s: Decommission Staging and reconfigure Prod for on-demand
58079 28 Apr, 16:20 0h 07m/ 4h 00m AskBio pyenv on upgraded servers
58112 30 Apr, 10:01 1h 44m/ 4h 00m NFW Linux vulnerability: Copy fail (CVE-2026-31431)
58162 05 May, 15:15 0h 32m/ 4h 00m Reigate College Install cert
58133 30 Apr, 11:34 0h 07m/ 4h 00m ATA Group [-External-] Linux kernel security update (CVE-2026-31431)
58158 05 May, 09:40 0h 12m/ 4h 00m Sysdoc Fw: Action recommended: Update automation that expects securityType to be null before 30 April 2026
58074 28 Apr, 08:44 0h 02m/ 4h 00m Crystal Units crylonlis2024 reboot
57992 22 Apr, 15:16 0h 02m/ 4h 00m AskBio GITLAB_TOKEN and GITLAB_USERNAME on new RTP server
58114 30 Apr, 10:02 1h 43m/ 4h 00m OpenCorporates Linux vulnerability: Copy fail (CVE-2026-31431)
57977 21 Apr, 16:05 0h 01m/ 4h 00m Troika Tron VM NFS mounts
58004 23 Apr, 16:05 0h 05m/ 4h 00m Sucden Please add dteadmin to all HK Hosts
58170 06 May, 10:56 0h 04m/ 4h 00m AskBio New user
58068 27 Apr, 22:24 0h 08m/ 4h 00m BD Group Update .htaccess config.
57932 14 Apr, 16:28 2h 58m/ 4h 00m Sucden Readdress globabstr01 and 02
58195 08 May, 09:21 0h 02m/ 4h 00m Tangram Tangram Gitlab upgrade (18.11.2)
58099 30 Apr, 09:56 1h 53m/ 4h 00m DLS Plastics Linux vulnerability: Copy fail (CVE-2026-31431)
57987 22 Apr, 14:17 0h 07m/ 4h 00m OpenCorporates Update a user for access to aws-bot2 server
58010 24 Apr, 12:05 0h 16m/ 4h 00m Trident Honda VMs Hera and Dokuwiki
58227 13 May, 10:06 0h 05m/ 4h 00m Gravytrain MySQL queries: Best way to update large tables without locking them & MySQL 8.0 upgrade
58103 30 Apr, 09:57 1h 46m/ 4h 00m Global Brands Linux vulnerability: Copy fail (CVE-2026-31431)
58061 27 Apr, 13:44 0h 02m/ 4h 00m NFW DOWN: nfwgs2.nfw.internal
58196 08 May, 09:27 0h 01m/ 4h 00m Geograph Geograph Gitlab upgrade (18.11.2)
58231 13 May, 10:14 0h 09m/ 4h 00m Tangram Kubernetes instances and scaling policies
58178 06 May, 20:20 0/ 4h 00m Troika Re: Minima-SEGY QuickView Plotting Enhancements
58011 24 Apr, 12:08 0h 03m/ 4h 00m Sucden OLM (svaolmgs201) decommission
57988 22 Apr, 14:37 0h 04m/ 4h 00m Troika Tron Rebuild
58101 30 Apr, 09:57 1h 46m/ 4h 00m ERF Electrical Linux vulnerability: Copy fail (CVE-2026-31431)
58062 27 Apr, 13:54 0h 13m/ 4h 00m AskBio python-is-python3
58106 30 Apr, 09:59 1h 45m/ 4h 00m Imoves Linux vulnerability: Copy fail (CVE-2026-31431)
58088 29 Apr, 15:39 1h 23m/ 4h 00m OGT Upgrade blaney.internal.ogtip.com to Debian 13 Trixie
58126 30 Apr, 10:08 1h 38m/ 4h 00m Top To Toe Linux vulnerability: Copy fail (CVE-2026-31431)
58097 30 Apr, 09:55 1h 46m/ 4h 00m Cirencester College Linux vulnerability: Copy fail (CVE-2026-31431)
58128 30 Apr, 10:09 1h 38m/ 4h 00m Troika Linux vulnerability: Copy fail (CVE-2026-31431)
57990 22 Apr, 14:56 0h 01m/ 4h 00m Tangram Tangram Gitlab upgrade (18.11)
58207 08 May, 18:37 0h 22m/ 4h 00m Top To Toe Examine / Potentially Block Outgoing URL Requests To A Particular Domain
58108 30 Apr, 09:59 1h 42m/ 4h 00m JISC Linux vulnerability: Copy fail (CVE-2026-31431)
58182 07 May, 06:16 0/ 4h 00m Crystal Units back ups
58014 24 Apr, 15:02 0h 12m/ 4h 00m AskBio uv
57965 20 Apr, 11:25 0h 17m/ 4h 00m OGT Spare disk for Rodneys
58242 14 May, 11:43 0h 02m/ 4h 00m Tangram Tangram Gitlab upgrade (18.11.3)
57971 21 Apr, 09:17 0h 06m/ 4h 00m Sucden Rebuild HK servers
58002 23 Apr, 15:23 2d 6h 33m/ 4h 00m Gravytrain Cancel EC2 support for prod.gt1
57991 22 Apr, 14:58 0h 02m/ 4h 00m Geograph Geograph Gitlab upgrade (18.11)
58201 08 May, 12:48 0h 07m/ 4h 00m Gravytrain Certificate expiring: www.bedfordinsurance.co.uk
58105 30 Apr, 09:58 1h 46m/ 4h 00m Gravytrain Linux vulnerability: Copy fail (CVE-2026-31431)
58139 01 May, 16:13 0h 05m/ 4h 00m Sucden Create @sucfin.com accounts for TCL

git hash: master (6c029d07)