Request response

02 Mar - 03 Apr

RT	Created	Actual/Target response	Client	Subject
57744	25 Mar, 14:50	0h 01m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.10.1)
57527	02 Mar, 10:48	0h 04m/ 4h 00m	Troika	QNAP/Firewall health-checks
57671	17 Mar, 15:35	0h 03m/ 4h 00m	JISC	Upgrade servers to Debian 13 Trixie
57567	09 Mar, 12:36	0h 15m/ 4h 00m	Sucden	Oracle Linux Patching - 60 day cycle
57707	20 Mar, 11:17	0h 04m/ 4h 00m	Azura	Azura - Ocado vpn certificates
56410	13 Nov, 17:12	73d 3h 18m/ 4h 00m	Sucden	interstar07-10
57533	02 Mar, 13:30	0h 02m/ 4h 00m	Tangram	Gitlab persistent volume filling up
57660	16 Mar, 16:13	0h 04m/ 4h 00m	OpenCorporates	Secrets in iac-puppet
56752	11 Dec, 11:36	54d 0h 48m/ 4h 00m	OpenCorporates	OC - Quote to remove all hardware from Sysgroup
57524	02 Mar, 10:40	6h 31m/ 4h 00m	Top To Toe	gait-prod.toptotoe.com expired crl
57535	02 Mar, 16:16	0h 09m/ 4h 00m	Novadata	RE: Resolved: NovaData expiring VPN certs
57745	25 Mar, 16:43	0h 12m/ 4h 00m	JISC	Access for new employee
57532	02 Mar, 12:34	0h 09m/ 4h 00m	AskBio	Skye, Talisker, DarkMatter & Macleod outage
57615	10 Mar, 11:14	0h 19m/ 4h 00m	AskBio	Network Outage 5-6pm today
57726	24 Mar, 00:00	0h 45m/ 4h 00m	Ingeus	Ingeus: login to Azure
57627	11 Mar, 15:18	0h 02m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.9.2)
57665	17 Mar, 08:12	0h 05m/ 4h 00m	Azura	ford1/2 SSL/TLS certificate expiry (customgeophev.com)
57700	19 Mar, 10:33	0h 04m/ 4h 00m	Sucden	declan and duffman decom
57526	02 Mar, 10:47	0h 11m/ 4h 00m	Troika	New client onboarding (Pre-Contract Checks): Troika
57628	11 Mar, 15:21	0h 01m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.9.2)
57668	17 Mar, 11:38	0h 09m/ 4h 00m	None	Trying out a merge with new IAM role for external collaborator data transfer
57713	23 Mar, 08:05	0h 11m/ 4h 00m	OGT	rodney1.internal.ogtip.com failed disk
57573	09 Mar, 14:38	0h 00m/ 4h 00m	DLS Plastics	Setup Lets Encrypt for DLS Zimbra servers (consultancy)
57685	17 Mar, 17:07	0h 02m/ 4h 00m	Koinex	Upgrade server to Debian 13 Trixie
57746	25 Mar, 18:00	0h 09m/ 4h 00m	Trident Honda	VM unifi
57722	23 Mar, 16:42	0h 07m/ 4h 00m	Sucden	iLO maintenance
57732	24 Mar, 14:38	1h 27m/ 4h 00m	Troika	Bring up VPN tunnels
57684	17 Mar, 17:05	0h 02m/ 4h 00m	Imoves	Upgrade servers to Debian 13 Trixie
57682	17 Mar, 17:00	0h 02m/ 4h 00m	ERF Electrical	Upgrade servers to Debian 13 Trixie
57555	05 Mar, 11:57	0h 02m/ 4h 00m	Cirencester College	Suspending Active Monitoring - March 30th
57545	03 Mar, 17:29	5d 7h 15m/ 4h 00m	Sucden	Rebuild interstar05/06
57664	17 Mar, 08:04	0h 04m/ 4h 00m	JISC	OpenAthens server patching
57743	25 Mar, 14:48	0h 01m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.10.1)
57719	23 Mar, 12:15	0h 14m/ 4h 00m	Trident Honda	VM migration
57777	01 Apr, 00:00	1h 39m/ 4h 00m	Sucden	Sucden Patching Cycle
57727	24 Mar, 07:59	0h 08m/ 4h 00m	Quickline	Zabbix Upgrade
57673	17 Mar, 16:00	0h 01m/ 4h 00m	Global Brands	Upgrade servers to Debian 13 Trixie
57751	26 Mar, 12:31	0h 05m/ 4h 00m	Troika	Onboard server to support: tricky.troika.lan
57750	26 Mar, 12:00	1d 3h 59m/ 4h 00m	Sucden	Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu
57680	17 Mar, 16:51	0h 05m/ 4h 00m	Trident Honda	Upgrade servers to Debian 13 Trixie
57695	18 Mar, 16:29	0h 00m/ 4h 00m	Midnight Hax	fw.midnighthax.com configure graceful shutdown on power outage.
57558	06 Mar, 10:36	0h 04m/ 4h 00m	Tangram	Confirmation of Global Admin Access Requirement
57611	10 Mar, 09:31	0h 05m/ 4h 00m	Crystal Units	crylonlis2024 RHEL renewal
57755	27 Mar, 09:11	0h 14m/ 4h 00m	Trident Honda	VM topaz
57683	17 Mar, 17:03	0h 01m/ 4h 00m	Entrepreneurs Circle	Upgrade server to Debian 13 Trixie
57774	31 Mar, 11:37	0h 04m/ 4h 00m	Tangram	DGX H100 Maintenance – GPU Replacement
57772	31 Mar, 09:39	0h 00m/ 4h 00m	Quickline	Zabbix Upgrade (Consultancy)
57629	11 Mar, 17:38	0h 02m/ 4h 00m	Sucden	Upgrade Uyuni
57543	03 Mar, 09:25	0h 04m/ 4h 00m	Quickline	WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk
57529	02 Mar, 11:02	6h 57m/ 4h 00m	Rotastat	gallus.rotastat.com SSL/TLS certificate expiry
57747	25 Mar, 21:29	0h 12m/ 4h 00m	AskBio	PromPT Upgrades
57650	16 Mar, 10:25	0h 17m/ 4h 00m	Sucden	CrackArmor: Multiple vulnerabilities in AppArmor
57714	23 Mar, 08:16	0h 03m/ 4h 00m	Gravytrain	web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk
57672	17 Mar, 15:51	0h 07m/ 4h 00m	Cirencester College	Upgrade servers to Debian 13 Trixie
57674	17 Mar, 16:02	0h 02m/ 4h 00m	Crystal Units	Upgrade servers to Debian 13 Trixie
57675	17 Mar, 16:08	0h 03m/ 4h 00m	AskBio	Upgrade servers to Debian 13 Trixie
57784	02 Apr, 10:18	0h 05m/ 4h 00m	AskBio	Configure RTP server for support and functionality
57681	17 Mar, 16:57	0h 01m/ 4h 00m	TCV	Upgrade servers to Debian 13 Trixie
57678	17 Mar, 16:39	0h 03m/ 4h 00m	Top To Toe	Upgrade server to Debian 13 Trixie
57679	17 Mar, 16:45	0h 01m/ 4h 00m	Rotastat	Upgrade server to Debian 13 Trixie
57677	17 Mar, 16:31	0h 07m/ 4h 00m	BD Group	Upgrade servers to Debian 13 Trixie \| EFSRV-21666

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	74.175 msec
System CPU time	0.000 msec
Total CPU time	74.175 msec
Elapsed time	89.997 msec
Context switches	179 voluntary, 3 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-04-03&start=2026-03-02
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-04-03'
'start'	'2026-03-02'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 4, 3), 'start': datetime.date(2026, 3, 2), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2026-04-03&start=2026-03-02' [GET]>
tickets	[<Ticket(id=8157, rt_number=57744, queue=Requests, subject=Geograph Gitlab upgrade (18.10.1), ticket_status=closed, client=Geograph, priority=41, created=2026-03-25 14:50:34, last_txn_id=0>, <Ticket(id=7940, rt_number=57527, queue=Requests, subject=QNAP/Firewall health-checks, ticket_status=closed, client=Troika, priority=3, created=2026-03-02 10:48:48, last_txn_id=0>, <Ticket(id=8084, rt_number=57671, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=JISC, priority=65, created=2026-03-17 15:35:58, last_txn_id=0>, <Ticket(id=7980, rt_number=57567, queue=Requests, subject=Oracle Linux Patching - 60 day cycle, ticket_status=closed, client=Sucden, priority=64, created=2026-03-09 12:36:41, last_txn_id=0>, <Ticket(id=8120, rt_number=57707, queue=Requests, subject=Azura - Ocado vpn certificates, ticket_status=closed, client=Azura, priority=42, created=2026-03-20 11:17:03, last_txn_id=0>, <Ticket(id=6974, rt_number=56410, queue=Requests, subject=interstar07-10, ticket_status=closed, client=Sucden, priority=8, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=7946, rt_number=57533, queue=Requests, subject=Gitlab persistent volume filling up, ticket_status=closed, client=Tangram, priority=41, created=2026-03-02 13:30:00, last_txn_id=0>, <Ticket(id=8073, rt_number=57660, queue=Requests, subject=Secrets in iac-puppet, ticket_status=closed, client=OpenCorporates, priority=42, created=2026-03-16 16:13:37, last_txn_id=0>, <Ticket(id=7287, rt_number=56752, queue=Requests, subject=OC - Quote to remove all hardware from Sysgroup, ticket_status=closed, client=OpenCorporates, priority=7, created=2025-12-11 11:36:46, last_txn_id=0>, <Ticket(id=7937, rt_number=57524, queue=Requests, subject=gait-prod.toptotoe.com expired crl, ticket_status=closed, client=Top To Toe, priority=41, created=2026-03-02 10:40:49, last_txn_id=0>, <Ticket(id=7948, rt_number=57535, queue=Requests, subject=RE: Resolved: NovaData expiring VPN certs, ticket_status=closed, client=Novadata, priority=41, created=2026-03-02 16:16:03, last_txn_id=2462854>, <Ticket(id=8158, rt_number=57745, queue=Requests, subject=Access for new employee, ticket_status=closed, client=JISC, priority=62, created=2026-03-25 16:43:44, last_txn_id=0>, <Ticket(id=7945, rt_number=57532, queue=Requests, subject=Skye, Talisker, DarkMatter & Macleod outage, ticket_status=closed, client=AskBio, priority=61, created=2026-03-02 12:34:32, last_txn_id=0>, <Ticket(id=8028, rt_number=57615, queue=Requests, subject=Network Outage 5-6pm today, ticket_status=closed, client=AskBio, priority=61, created=2026-03-10 11:14:13, last_txn_id=0>, <Ticket(id=8139, rt_number=57726, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-03-24 00:00:06, last_txn_id=0>, <Ticket(id=8040, rt_number=57627, queue=Requests, subject=Geograph Gitlab upgrade (18.9.2), ticket_status=closed, client=Geograph, priority=41, created=2026-03-11 15:18:59, last_txn_id=0>, <Ticket(id=8078, rt_number=57665, queue=Requests, subject=ford1/2 SSL/TLS certificate expiry (customgeophev.com), ticket_status=closed, client=Azura, priority=42, created=2026-03-17 08:12:26, last_txn_id=0>, <Ticket(id=8113, rt_number=57700, queue=Requests, subject=declan and duffman decom, ticket_status=closed, client=Sucden, priority=42, created=2026-03-19 10:33:36, last_txn_id=0>, <Ticket(id=7939, rt_number=57526, queue=Requests, subject=New client onboarding (Pre-Contract Checks): Troika, ticket_status=closed, client=Troika, priority=3, created=2026-03-02 10:47:22, last_txn_id=2464000>, <Ticket(id=8041, rt_number=57628, queue=Requests, subject=Tangram Gitlab upgrade (18.9.2), ticket_status=closed, client=Tangram, priority=41, created=2026-03-11 15:21:15, last_txn_id=0>, <Ticket(id=8081, rt_number=57668, queue=Requests, subject=Trying out a merge with new IAM role for external collaborator data transfer, ticket_status=closed, client=None, priority=2, created=2026-03-17 11:38:32, last_txn_id=0>, <Ticket(id=8126, rt_number=57713, queue=Requests, subject=rodney1.internal.ogtip.com failed disk, ticket_status=closed, client=OGT, priority=43, created=2026-03-23 08:05:19, last_txn_id=0>, <Ticket(id=7986, rt_number=57573, queue=Requests, subject=Setup Lets Encrypt for DLS Zimbra servers (consultancy) , ticket_status=closed, client=DLS Plastics, priority=3, created=2026-03-09 14:38:08, last_txn_id=0>, <Ticket(id=8098, rt_number=57685, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=closed, client=Koinex, priority=22, created=2026-03-17 17:07:36, last_txn_id=0>, <Ticket(id=8159, rt_number=57746, queue=Requests, subject=VM unifi, ticket_status=closed, client=Trident Honda, priority=41, created=2026-03-25 18:00:15, last_txn_id=0>, <Ticket(id=8135, rt_number=57722, queue=Requests, subject=iLO maintenance , ticket_status=closed, client=Sucden, priority=42, created=2026-03-23 16:42:50, last_txn_id=0>, <Ticket(id=8145, rt_number=57732, queue=Requests, subject=Bring up VPN tunnels, ticket_status=closed, client=Troika, priority=41, created=2026-03-24 14:38:22, last_txn_id=0>, <Ticket(id=8097, rt_number=57684, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Imoves, priority=48, created=2026-03-17 17:05:06, last_txn_id=0>, <Ticket(id=8095, rt_number=57682, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=ERF Electrical, priority=43, created=2026-03-17 17:00:14, last_txn_id=0>, <Ticket(id=7968, rt_number=57555, queue=Requests, subject=Suspending Active Monitoring - March 30th, ticket_status=closed, client=Cirencester College, priority=41, created=2026-03-05 11:57:00, last_txn_id=0>, <Ticket(id=7958, rt_number=57545, queue=Requests, subject=Rebuild interstar05/06, ticket_status=closed, client=Sucden, priority=3, created=2026-03-03 17:29:42, last_txn_id=0>, <Ticket(id=8077, rt_number=57664, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=62, created=2026-03-17 08:04:05, last_txn_id=0>, <Ticket(id=8156, rt_number=57743, queue=Requests, subject=Tangram Gitlab upgrade (18.10.1), ticket_status=closed, client=Tangram, priority=41, created=2026-03-25 14:48:59, last_txn_id=0>, <Ticket(id=8132, rt_number=57719, queue=Requests, subject=VM migration, ticket_status=closed, client=Trident Honda, priority=42, created=2026-03-23 12:15:46, last_txn_id=0>, <Ticket(id=8190, rt_number=57777, queue=Requests, subject=Sucden Patching Cycle, ticket_status=closed, client=Sucden, priority=61, created=2026-04-01 00:00:05, last_txn_id=0>, <Ticket(id=8140, rt_number=57727, queue=Requests, subject=Zabbix Upgrade, ticket_status=closed, client=Quickline, priority=63, created=2026-03-24 07:59:20, last_txn_id=0>, <Ticket(id=8086, rt_number=57673, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=Global Brands, priority=48, created=2026-03-17 16:00:33, last_txn_id=0>, <Ticket(id=8164, rt_number=57751, queue=Requests, subject=Onboard server to support: tricky.troika.lan, ticket_status=closed, client=Troika, priority=43, created=2026-03-26 12:31:47, last_txn_id=0>, <Ticket(id=8163, rt_number=57750, queue=Requests, subject=Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu, ticket_status=closed, client=Sucden, priority=3, created=2026-03-26 12:00:48, last_txn_id=2475561>, <Ticket(id=8093, rt_number=57680, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=Trident Honda, priority=63, created=2026-03-17 16:51:11, last_txn_id=0>, <Ticket(id=8108, rt_number=57695, queue=Requests, subject=fw.midnighthax.com configure graceful shutdown on power outage., ticket_status=closed, client=Midnight Hax, priority=44, created=2026-03-18 16:29:33, last_txn_id=0>, <Ticket(id=7971, rt_number=57558, queue=Requests, subject=Confirmation of Global Admin Access Requirement, ticket_status=closed, client=Tangram, priority=45, created=2026-03-06 10:36:53, last_txn_id=0>, <Ticket(id=8024, rt_number=57611, queue=Requests, subject=crylonlis2024 RHEL renewal , ticket_status=closed, client=Crystal Units, priority=67, created=2026-03-10 09:31:56, last_txn_id=0>, <Ticket(id=8168, rt_number=57755, queue=Requests, subject=VM topaz, ticket_status=closed, client=Trident Honda, priority=41, created=2026-03-27 09:11:17, last_txn_id=0>, <Ticket(id=8096, rt_number=57683, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=closed, client=Entrepreneurs Circle, priority=64, created=2026-03-17 17:03:21, last_txn_id=0>, <Ticket(id=8187, rt_number=57774, queue=Requests, subject=DGX H100 Maintenance – GPU Replacement, ticket_status=closed, client=Tangram, priority=41, created=2026-03-31 11:37:47, last_txn_id=0>, <Ticket(id=8185, rt_number=57772, queue=Requests, subject=Zabbix Upgrade (Consultancy) , ticket_status=closed, client=Quickline, priority=62, created=2026-03-31 09:39:30, last_txn_id=0>, <Ticket(id=8042, rt_number=57629, queue=Requests, subject=Upgrade Uyuni, ticket_status=closed, client=Sucden, priority=64, created=2026-03-11 17:38:38, last_txn_id=0>, <Ticket(id=7956, rt_number=57543, queue=Requests, subject=WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk, ticket_status=closed, client=Quickline, priority=44, created=2026-03-03 09:25:16, last_txn_id=0>, <Ticket(id=7942, rt_number=57529, queue=Requests, subject=gallus.rotastat.com SSL/TLS certificate expiry, ticket_status=closed, client=Rotastat, priority=45, created=2026-03-02 11:02:49, last_txn_id=0>, <Ticket(id=8160, rt_number=57747, queue=Requests, subject=PromPT Upgrades, ticket_status=closed, client=AskBio, priority=41, created=2026-03-25 21:29:03, last_txn_id=0>, <Ticket(id=8063, rt_number=57650, queue=Requests, subject=CrackArmor: Multiple vulnerabilities in AppArmor, ticket_status=closed, client=Sucden, priority=63, created=2026-03-16 10:25:28, last_txn_id=0>, <Ticket(id=8127, rt_number=57714, queue=Requests, subject=web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk, ticket_status=closed, client=Gravytrain, priority=42, created=2026-03-23 08:16:05, last_txn_id=0>, <Ticket(id=8085, rt_number=57672, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Cirencester College, priority=48, created=2026-03-17 15:51:12, last_txn_id=0>, <Ticket(id=8087, rt_number=57674, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=Crystal Units, priority=66, created=2026-03-17 16:02:57, last_txn_id=0>, <Ticket(id=8088, rt_number=57675, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=AskBio, priority=65, created=2026-03-17 16:08:14, last_txn_id=0>, <Ticket(id=8197, rt_number=57784, queue=Requests, subject=Configure RTP server for support and functionality, ticket_status=closed, client=AskBio, priority=67, created=2026-04-02 10:18:16, last_txn_id=0>, <Ticket(id=8094, rt_number=57681, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=TCV, priority=48, created=2026-03-17 16:57:30, last_txn_id=0>, <Ticket(id=8091, rt_number=57678, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=open, client=Top To Toe, priority=48, created=2026-03-17 16:39:36, last_txn_id=0>, <Ticket(id=8092, rt_number=57679, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=stalled, client=Rotastat, priority=48, created=2026-03-17 16:45:52, last_txn_id=0>, <Ticket(id=8090, rt_number=57677, queue=Requests, subject=Upgrade servers to Debian 13 Trixie \| EFSRV-21666, ticket_status=stalled, client=BD Group, priority=68, created=2026-03-17 16:31:48, last_txn_id=0>]

Request response

02 Mar - 03 Apr

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 05:22:46.861895	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.861946	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.861955	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.861961	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.861967	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.861972	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.861977	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.861982	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.861989	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.861997	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862004	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862011	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862018	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862025	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862033	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862038	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862043	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862048	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862053	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862057	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862062	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862067	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862072	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862077	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862082	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862086	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862091	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862096	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862102	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862107	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862111	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862116	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862122	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862155	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862162	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862168	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862173	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862178	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862183	xxx	./services/model.py:838
DEBUG	2026-07-09 05:22:46.862188	xxx	./services/model.py:838