Request response

16 Mar - 20 Mar

RT	Created	Actual/Target response	Client	Subject
57671	17 Mar, 15:35	0h 03m/ 4h 00m	JISC	Upgrade servers to Debian 13 Trixie
57707	20 Mar, 11:17	0h 04m/ 4h 00m	Azura	Azura - Ocado vpn certificates
57660	16 Mar, 16:13	0h 04m/ 4h 00m	OpenCorporates	Secrets in iac-puppet
57665	17 Mar, 08:12	0h 05m/ 4h 00m	Azura	ford1/2 SSL/TLS certificate expiry (customgeophev.com)
57700	19 Mar, 10:33	0h 04m/ 4h 00m	Sucden	declan and duffman decom
57668	17 Mar, 11:38	0h 09m/ 4h 00m	None	Trying out a merge with new IAM role for external collaborator data transfer
57685	17 Mar, 17:07	0h 02m/ 4h 00m	Koinex	Upgrade server to Debian 13 Trixie
57684	17 Mar, 17:05	0h 02m/ 4h 00m	Imoves	Upgrade servers to Debian 13 Trixie
57682	17 Mar, 17:00	0h 02m/ 4h 00m	ERF Electrical	Upgrade servers to Debian 13 Trixie
57664	17 Mar, 08:04	0h 04m/ 4h 00m	JISC	OpenAthens server patching
57673	17 Mar, 16:00	0h 01m/ 4h 00m	Global Brands	Upgrade servers to Debian 13 Trixie
57680	17 Mar, 16:51	0h 05m/ 4h 00m	Trident Honda	Upgrade servers to Debian 13 Trixie
57695	18 Mar, 16:29	0h 00m/ 4h 00m	Midnight Hax	fw.midnighthax.com configure graceful shutdown on power outage.
57683	17 Mar, 17:03	0h 01m/ 4h 00m	Entrepreneurs Circle	Upgrade server to Debian 13 Trixie
57650	16 Mar, 10:25	0h 17m/ 4h 00m	Sucden	CrackArmor: Multiple vulnerabilities in AppArmor
57672	17 Mar, 15:51	0h 07m/ 4h 00m	Cirencester College	Upgrade servers to Debian 13 Trixie
57674	17 Mar, 16:02	0h 02m/ 4h 00m	Crystal Units	Upgrade servers to Debian 13 Trixie
57675	17 Mar, 16:08	0h 03m/ 4h 00m	AskBio	Upgrade servers to Debian 13 Trixie
57681	17 Mar, 16:57	0h 01m/ 4h 00m	TCV	Upgrade servers to Debian 13 Trixie
57678	17 Mar, 16:39	0h 03m/ 4h 00m	Top To Toe	Upgrade server to Debian 13 Trixie
57679	17 Mar, 16:45	0h 01m/ 4h 00m	Rotastat	Upgrade server to Debian 13 Trixie
57677	17 Mar, 16:31	0h 07m/ 4h 00m	BD Group	Upgrade servers to Debian 13 Trixie \| EFSRV-21666

git hash: master (f521b466)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	171.136 msec
System CPU time	0.000 msec
Total CPU time	171.136 msec
Elapsed time	190.812 msec
Context switches	60 voluntary, 13 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-20&start=2026-03-16
REMOTE_ADDR	10.42.58.188
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-03-20'
'start'	'2026-03-16'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 3, 20), 'start': datetime.date(2026, 3, 16), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2026-03-20&start=2026-03-16' [GET]>
tickets	[<Ticket(id=8084, rt_number=57671, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=JISC, priority=65, created=2026-03-17 15:35:58, last_txn_id=0>, <Ticket(id=8120, rt_number=57707, queue=Requests, subject=Azura - Ocado vpn certificates, ticket_status=closed, client=Azura, priority=42, created=2026-03-20 11:17:03, last_txn_id=0>, <Ticket(id=8073, rt_number=57660, queue=Requests, subject=Secrets in iac-puppet, ticket_status=closed, client=OpenCorporates, priority=42, created=2026-03-16 16:13:37, last_txn_id=0>, <Ticket(id=8078, rt_number=57665, queue=Requests, subject=ford1/2 SSL/TLS certificate expiry (customgeophev.com), ticket_status=closed, client=Azura, priority=42, created=2026-03-17 08:12:26, last_txn_id=0>, <Ticket(id=8113, rt_number=57700, queue=Requests, subject=declan and duffman decom, ticket_status=closed, client=Sucden, priority=42, created=2026-03-19 10:33:36, last_txn_id=0>, <Ticket(id=8081, rt_number=57668, queue=Requests, subject=Trying out a merge with new IAM role for external collaborator data transfer, ticket_status=closed, client=None, priority=2, created=2026-03-17 11:38:32, last_txn_id=0>, <Ticket(id=8098, rt_number=57685, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=closed, client=Koinex, priority=22, created=2026-03-17 17:07:36, last_txn_id=0>, <Ticket(id=8097, rt_number=57684, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Imoves, priority=48, created=2026-03-17 17:05:06, last_txn_id=0>, <Ticket(id=8095, rt_number=57682, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=ERF Electrical, priority=43, created=2026-03-17 17:00:14, last_txn_id=0>, <Ticket(id=8077, rt_number=57664, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=62, created=2026-03-17 08:04:05, last_txn_id=0>, <Ticket(id=8086, rt_number=57673, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=Global Brands, priority=48, created=2026-03-17 16:00:33, last_txn_id=0>, <Ticket(id=8093, rt_number=57680, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=Trident Honda, priority=63, created=2026-03-17 16:51:11, last_txn_id=0>, <Ticket(id=8108, rt_number=57695, queue=Requests, subject=fw.midnighthax.com configure graceful shutdown on power outage., ticket_status=closed, client=Midnight Hax, priority=44, created=2026-03-18 16:29:33, last_txn_id=0>, <Ticket(id=8096, rt_number=57683, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=closed, client=Entrepreneurs Circle, priority=64, created=2026-03-17 17:03:21, last_txn_id=0>, <Ticket(id=8063, rt_number=57650, queue=Requests, subject=CrackArmor: Multiple vulnerabilities in AppArmor, ticket_status=closed, client=Sucden, priority=63, created=2026-03-16 10:25:28, last_txn_id=0>, <Ticket(id=8085, rt_number=57672, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Cirencester College, priority=48, created=2026-03-17 15:51:12, last_txn_id=0>, <Ticket(id=8087, rt_number=57674, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=Crystal Units, priority=66, created=2026-03-17 16:02:57, last_txn_id=0>, <Ticket(id=8088, rt_number=57675, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=AskBio, priority=65, created=2026-03-17 16:08:14, last_txn_id=0>, <Ticket(id=8094, rt_number=57681, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=TCV, priority=48, created=2026-03-17 16:57:30, last_txn_id=0>, <Ticket(id=8091, rt_number=57678, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=open, client=Top To Toe, priority=48, created=2026-03-17 16:39:36, last_txn_id=0>, <Ticket(id=8092, rt_number=57679, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=stalled, client=Rotastat, priority=48, created=2026-03-17 16:45:52, last_txn_id=0>, <Ticket(id=8090, rt_number=57677, queue=Requests, subject=Upgrade servers to Debian 13 Trixie \| EFSRV-21666, ticket_status=stalled, client=BD Group, priority=68, created=2026-03-17 16:31:48, last_txn_id=0>]

Request response

16 Mar - 20 Mar

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-07 14:03:36.655986	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656036	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656045	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656051	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656056	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656061	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656066	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656070	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656075	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656079	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656084	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656089	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656094	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656098	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656103	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656107	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656112	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656116	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656121	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656125	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656130	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656134	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656139	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656144	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656148	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656153	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656157	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656162	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656166	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656171	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656175	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656179	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656184	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656188	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656193	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656197	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656202	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656207	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656211	xxx	./services/model.py:838
DEBUG	2026-07-07 14:03:36.656215	xxx	./services/model.py:838