Request response

17 Mar

RT	Created	Actual/Target response	Client	Subject
57671	17 Mar, 15:35	0h 03m/ 4h 00m	JISC	Upgrade servers to Debian 13 Trixie
57665	17 Mar, 08:12	0h 05m/ 4h 00m	Azura	ford1/2 SSL/TLS certificate expiry (customgeophev.com)
57668	17 Mar, 11:38	0h 09m/ 4h 00m	None	Trying out a merge with new IAM role for external collaborator data transfer
57685	17 Mar, 17:07	0h 02m/ 4h 00m	Koinex	Upgrade server to Debian 13 Trixie
57684	17 Mar, 17:05	0h 02m/ 4h 00m	Imoves	Upgrade servers to Debian 13 Trixie
57682	17 Mar, 17:00	0h 02m/ 4h 00m	ERF Electrical	Upgrade servers to Debian 13 Trixie
57664	17 Mar, 08:04	0h 04m/ 4h 00m	JISC	OpenAthens server patching
57673	17 Mar, 16:00	0h 01m/ 4h 00m	Global Brands	Upgrade servers to Debian 13 Trixie
57680	17 Mar, 16:51	0h 05m/ 4h 00m	Trident Honda	Upgrade servers to Debian 13 Trixie
57683	17 Mar, 17:03	0h 01m/ 4h 00m	Entrepreneurs Circle	Upgrade server to Debian 13 Trixie
57672	17 Mar, 15:51	0h 07m/ 4h 00m	Cirencester College	Upgrade servers to Debian 13 Trixie
57674	17 Mar, 16:02	0h 02m/ 4h 00m	Crystal Units	Upgrade servers to Debian 13 Trixie
57675	17 Mar, 16:08	0h 03m/ 4h 00m	AskBio	Upgrade servers to Debian 13 Trixie
57681	17 Mar, 16:57	0h 01m/ 4h 00m	TCV	Upgrade servers to Debian 13 Trixie
57678	17 Mar, 16:39	0h 03m/ 4h 00m	Top To Toe	Upgrade server to Debian 13 Trixie
57679	17 Mar, 16:45	0h 01m/ 4h 00m	Rotastat	Upgrade server to Debian 13 Trixie
57677	17 Mar, 16:31	0h 07m/ 4h 00m	BD Group	Upgrade servers to Debian 13 Trixie \| EFSRV-21666

git hash: master (f521b466)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	59.930 msec
System CPU time	0.000 msec
Total CPU time	59.930 msec
Elapsed time	73.676 msec
Context switches	18 voluntary, 3 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-17&start=2026-03-17
REMOTE_ADDR	10.42.140.166
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-03-17'
'start'	'2026-03-17'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 3, 17), 'start': datetime.date(2026, 3, 17), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2026-03-17&start=2026-03-17' [GET]>
tickets	[<Ticket(id=8084, rt_number=57671, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=JISC, priority=65, created=2026-03-17 15:35:58, last_txn_id=0>, <Ticket(id=8078, rt_number=57665, queue=Requests, subject=ford1/2 SSL/TLS certificate expiry (customgeophev.com), ticket_status=closed, client=Azura, priority=42, created=2026-03-17 08:12:26, last_txn_id=0>, <Ticket(id=8081, rt_number=57668, queue=Requests, subject=Trying out a merge with new IAM role for external collaborator data transfer, ticket_status=closed, client=None, priority=2, created=2026-03-17 11:38:32, last_txn_id=0>, <Ticket(id=8098, rt_number=57685, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=closed, client=Koinex, priority=22, created=2026-03-17 17:07:36, last_txn_id=0>, <Ticket(id=8097, rt_number=57684, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Imoves, priority=48, created=2026-03-17 17:05:06, last_txn_id=0>, <Ticket(id=8095, rt_number=57682, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=ERF Electrical, priority=43, created=2026-03-17 17:00:14, last_txn_id=0>, <Ticket(id=8077, rt_number=57664, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=62, created=2026-03-17 08:04:05, last_txn_id=0>, <Ticket(id=8086, rt_number=57673, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=Global Brands, priority=48, created=2026-03-17 16:00:33, last_txn_id=0>, <Ticket(id=8093, rt_number=57680, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=Trident Honda, priority=63, created=2026-03-17 16:51:11, last_txn_id=0>, <Ticket(id=8096, rt_number=57683, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=closed, client=Entrepreneurs Circle, priority=64, created=2026-03-17 17:03:21, last_txn_id=0>, <Ticket(id=8085, rt_number=57672, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Cirencester College, priority=48, created=2026-03-17 15:51:12, last_txn_id=0>, <Ticket(id=8087, rt_number=57674, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=Crystal Units, priority=66, created=2026-03-17 16:02:57, last_txn_id=0>, <Ticket(id=8088, rt_number=57675, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=AskBio, priority=65, created=2026-03-17 16:08:14, last_txn_id=0>, <Ticket(id=8094, rt_number=57681, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=TCV, priority=48, created=2026-03-17 16:57:30, last_txn_id=0>, <Ticket(id=8091, rt_number=57678, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=open, client=Top To Toe, priority=48, created=2026-03-17 16:39:36, last_txn_id=0>, <Ticket(id=8092, rt_number=57679, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=stalled, client=Rotastat, priority=48, created=2026-03-17 16:45:52, last_txn_id=0>, <Ticket(id=8090, rt_number=57677, queue=Requests, subject=Upgrade servers to Debian 13 Trixie \| EFSRV-21666, ticket_status=stalled, client=BD Group, priority=68, created=2026-03-17 16:31:48, last_txn_id=0>]

Request response

17 Mar

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-07 14:02:41.778933	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779115	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779130	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779139	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779147	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779166	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779174	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779181	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779187	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779194	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779203	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779211	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779217	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779223	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779229	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779236	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779243	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779249	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779255	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779261	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779268	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779274	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779280	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779286	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779293	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779299	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779305	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779312	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779317	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779323	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779330	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779336	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779343	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779349	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779355	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779362	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779369	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779376	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779382	xxx	./services/model.py:838
DEBUG	2026-07-07 14:02:41.779389	xxx	./services/model.py:838