Request response

09 Feb - 13 Mar

RT Created Actual/Target response Client Subject
57230 09 Feb, 10:28 0h 09m/ 4h 00m Lantech Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA)
57386 17 Feb, 08:03 0h 27m/ 4h 00m JISC OpenAthens server patching
57229 09 Feb, 10:27 0h 12m/ 4h 00m Sucden Access to performance monitoring dashboards
57234 09 Feb, 12:00 0h 07m/ 4h 00m Sucden Ubuntu Patching
57527 02 Mar, 10:48 0h 04m/ 4h 00m Troika QNAP/Firewall health-checks
57226 09 Feb, 09:45 1d 7h 37m/ 4h 00m Rotastat Switch from Duplicity to Restic
57558 06 Mar, 10:36 0h 04m/ 4h 00m Tangram Confirmation of Global Admin Access Requirement
57482 26 Feb, 16:18 0h 04m/ 4h 00m Globecast DNS updates
57567 09 Mar, 12:36 0h 15m/ 4h 00m Sucden Oracle Linux Patching - 60 day cycle
57350 11 Feb, 09:10 0h 02m/ 4h 00m Geograph Geograph Gitlab upgrade (18.8.4)
57349 11 Feb, 09:07 0h 03m/ 4h 00m Tangram Tangram Gitlab upgrade (18.8.4)
57450 23 Feb, 14:50 0h 10m/ 4h 00m AskBio EDB Trip
57227 09 Feb, 09:59 0h 03m/ 4h 00m Sucden Hardware checks timeouts
57346 10 Feb, 15:43 0h 09m/ 4h 00m Lantech Request to disable and remove older versions of PHP for moodle.ipa.ie
57479 26 Feb, 00:00 1h 26m/ 4h 00m Ingeus Ingeus: login to Azure
57362 12 Feb, 07:02 0h 04m/ 4h 00m Crystal Units need to add one more printer on the server
57529 02 Mar, 11:02 6h 57m/ 4h 00m Rotastat gallus.rotastat.com SSL/TLS certificate expiry
56410 13 Nov, 17:12 73d 3h 18m/ 4h 00m Sucden interstar07-10
57472 25 Feb, 10:10 1d 0h 06m/ 4h 00m Tangram Tangram Gitlab upgrade (18.9.1)
57533 02 Mar, 13:30 0h 02m/ 4h 00m Tangram Gitlab persistent volume filling up
57363 12 Feb, 10:09 0h 15m/ 4h 00m BD Group Re: eFiling Server Config
57424 18 Feb, 09:44 0h 12m/ 4h 00m Cirencester College Planned maintenance: 19/02/2026 @ 02:00h
57428 18 Feb, 11:50 0h 03m/ 4h 00m OpenCorporates Request for S3 file cleanup and CSV upload (AWS Production)
57364 12 Feb, 11:39 0h 01m/ 4h 00m Sucden Https/Jenkins
57471 25 Feb, 10:08 1d 0h 07m/ 4h 00m Geograph Geograph Gitlab upgrade (18.9.1)
57476 25 Feb, 14:02 0h 20m/ 4h 00m ATA Group Spike on data usage
57371 13 Feb, 11:12 0h 40m/ 4h 00m Sucden Performance monitoring dashboards - per process stats
56752 11 Dec, 11:36 54d 0h 48m/ 4h 00m OpenCorporates OC - Quote to remove all hardware from Sysgroup
57524 02 Mar, 10:40 6h 31m/ 4h 00m Top To Toe gait-prod.toptotoe.com expired crl
57535 02 Mar, 16:16 0h 09m/ 4h 00m Novadata RE: Resolved: NovaData expiring VPN certs
57343 10 Feb, 11:13 0h 03m/ 4h 00m OpenCorporates SSH Access to prod-dc
57532 02 Mar, 12:34 0h 09m/ 4h 00m AskBio Skye, Talisker, DarkMatter & Macleod outage
57615 10 Mar, 11:14 0h 19m/ 4h 00m AskBio Network Outage 5-6pm today
57358 11 Feb, 16:13 0h 08m/ 4h 00m Sucden Scripts to help with network testing
57627 11 Mar, 15:18 0h 02m/ 4h 00m Geograph Geograph Gitlab upgrade (18.9.2)
57611 10 Mar, 09:31 0h 05m/ 4h 00m Crystal Units crylonlis2024 RHEL renewal
57526 02 Mar, 10:47 0h 11m/ 4h 00m Troika New client onboarding (Pre-Contract Checks): Troika
57451 23 Feb, 14:56 1d 4h 15m/ 4h 00m Advensys Arpino Warehouse Site Visit
57628 11 Mar, 15:21 0h 01m/ 4h 00m Tangram Tangram Gitlab upgrade (18.9.2)
57573 09 Mar, 14:38 0h 00m/ 4h 00m DLS Plastics Setup Lets Encrypt for DLS Zimbra servers (consultancy)
57352 11 Feb, 11:20 0h 05m/ 4h 00m ATA Group Configure mail relaying for cron script
57543 03 Mar, 09:25 0h 04m/ 4h 00m Quickline WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk
57629 11 Mar, 17:38 0h 02m/ 4h 00m Sucden Upgrade Uyuni
57438 20 Feb, 11:39 0h 02m/ 4h 00m BD Group Amend eFiling apache logging config
57555 05 Mar, 11:57 0h 02m/ 4h 00m Cirencester College Suspending Active Monitoring - March 30th
57456 24 Feb, 09:07 0h 10m/ 4h 00m Tangram K8s access
57545 03 Mar, 17:29 5d 7h 15m/ 4h 00m Sucden Rebuild interstar05/06
57232 09 Feb, 10:55 0h 10m/ 4h 00m Gravytrain Setup SecurityGroups for Gravytrain
57440 20 Feb, 17:48 0h 12m/ 4h 00m DLS Plastics Zimbra question

git hash: master (4425ed35)