Request response

02 Feb - 06 Mar

RT	Created	Actual/Target response	Client	Subject
57183	02 Feb, 18:40	0h 08m/ 4h 00m	ITC Compliance	SSH key
57230	09 Feb, 10:28	0h 09m/ 4h 00m	Lantech	Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA)
57386	17 Feb, 08:03	0h 27m/ 4h 00m	JISC	OpenAthens server patching
57229	09 Feb, 10:27	0h 12m/ 4h 00m	Sucden	Access to performance monitoring dashboards
57172	02 Feb, 08:06	0h 10m/ 4h 00m	Rotastat	Possible Java SSL Issue
57179	02 Feb, 14:47	0h 09m/ 4h 00m	Sucden	Performance Stats on Interstar07-10
57234	09 Feb, 12:00	0h 07m/ 4h 00m	Sucden	Ubuntu Patching
57527	02 Mar, 10:48	0h 04m/ 4h 00m	Troika	QNAP/Firewall health-checks
57189	03 Feb, 07:42	0h 10m/ 4h 00m	Rotastat	Gallus fails boot at herschel mountpoint
57226	09 Feb, 09:45	1d 7h 37m/ 4h 00m	Rotastat	Switch from Duplicity to Restic
57558	06 Mar, 10:36	0h 04m/ 4h 00m	Tangram	Confirmation of Global Admin Access Requirement
57482	26 Feb, 16:18	0h 04m/ 4h 00m	Globecast	DNS updates
57159	31 Jan, 00:00	0h 17m/ 4h 00m	Ingeus	Ingeus: login to Azure
57180	02 Feb, 16:00	0h 15m/ 4h 00m	Rotastat	Gallus is going for a reboot
57203	05 Feb, 08:02	0h 03m/ 4h 00m	Gravytrain	app.prod.qs1.grvytrn.co.uk unmerged configs
57210	05 Feb, 16:23	0h 02m/ 4h 00m	OpenCorporates	OC shutdowns
57350	11 Feb, 09:10	0h 02m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.8.4)
57349	11 Feb, 09:07	0h 03m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.8.4)
57181	02 Feb, 16:14	0h 30m/ 4h 00m	Sucden	Azure CLI
57197	04 Feb, 11:27	0h 10m/ 4h 00m	OGT	CRITICAL: NRPE Disk: All Disks on granddad.internal.ogtip.com
57450	23 Feb, 14:50	0h 10m/ 4h 00m	AskBio	EDB Trip
57227	09 Feb, 09:59	0h 03m/ 4h 00m	Sucden	Hardware checks timeouts
57346	10 Feb, 15:43	0h 09m/ 4h 00m	Lantech	Request to disable and remove older versions of PHP for moodle.ipa.ie
57479	26 Feb, 00:00	1h 26m/ 4h 00m	Ingeus	Ingeus: login to Azure
57362	12 Feb, 07:02	0h 04m/ 4h 00m	Crystal Units	need to add one more printer on the server
57529	02 Mar, 11:02	6h 57m/ 4h 00m	Rotastat	gallus.rotastat.com SSL/TLS certificate expiry
56410	13 Nov, 17:12	73d 3h 18m/ 4h 00m	Sucden	interstar07-10
57472	25 Feb, 10:10	1d 0h 06m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.9.1)
57533	02 Mar, 13:30	0h 02m/ 4h 00m	Tangram	Gitlab persistent volume filling up
57363	12 Feb, 10:09	0h 15m/ 4h 00m	BD Group	Re: eFiling Server Config
57219	06 Feb, 15:11	0h 06m/ 4h 00m	Lantech	Increase IPA PHP Limit
57199	04 Feb, 15:20	0h 03m/ 4h 00m	Tangram	tangram staging cluster connectivity issues
57424	18 Feb, 09:44	0h 12m/ 4h 00m	Cirencester College	Planned maintenance: 19/02/2026 @ 02:00h
57428	18 Feb, 11:50	0h 03m/ 4h 00m	OpenCorporates	Request for S3 file cleanup and CSV upload (AWS Production)
57364	12 Feb, 11:39	0h 01m/ 4h 00m	Sucden	Https/Jenkins
57471	25 Feb, 10:08	1d 0h 07m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.9.1)
57476	25 Feb, 14:02	0h 20m/ 4h 00m	ATA Group	Spike on data usage
57371	13 Feb, 11:12	0h 40m/ 4h 00m	Sucden	Performance monitoring dashboards - per process stats
56752	11 Dec, 11:36	54d 0h 48m/ 4h 00m	OpenCorporates	OC - Quote to remove all hardware from Sysgroup
57524	02 Mar, 10:40	6h 31m/ 4h 00m	Top To Toe	gait-prod.toptotoe.com expired crl
57535	02 Mar, 16:16	0h 09m/ 4h 00m	Novadata	RE: Resolved: NovaData expiring VPN certs
57343	10 Feb, 11:13	0h 03m/ 4h 00m	OpenCorporates	SSH Access to prod-dc
57532	02 Mar, 12:34	0h 09m/ 4h 00m	AskBio	Skye, Talisker, DarkMatter & Macleod outage
57358	11 Feb, 16:13	0h 08m/ 4h 00m	Sucden	Scripts to help with network testing
57526	02 Mar, 10:47	0h 11m/ 4h 00m	Troika	New client onboarding (Pre-Contract Checks): Troika
57451	23 Feb, 14:56	1d 4h 15m/ 4h 00m	Advensys	Arpino Warehouse Site Visit
57352	11 Feb, 11:20	0h 05m/ 4h 00m	ATA Group	Configure mail relaying for cron script
57543	03 Mar, 09:25	0h 04m/ 4h 00m	Quickline	WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk
57438	20 Feb, 11:39	0h 02m/ 4h 00m	BD Group	Amend eFiling apache logging config
57555	05 Mar, 11:57	0h 02m/ 4h 00m	Cirencester College	Suspending Active Monitoring - March 30th
57456	24 Feb, 09:07	0h 10m/ 4h 00m	Tangram	K8s access
57545	03 Mar, 17:29	5d 7h 15m/ 4h 00m	Sucden	Rebuild interstar05/06
57232	09 Feb, 10:55	0h 10m/ 4h 00m	Gravytrain	Setup SecurityGroups for Gravytrain
57440	20 Feb, 17:48	0h 12m/ 4h 00m	DLS Plastics	Zimbra question

git hash: master (4425ed35)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	153.223 msec
System CPU time	0.683 msec
Total CPU time	153.906 msec
Elapsed time	181.539 msec
Context switches	22 voluntary, 37 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-06&start=2026-02-02
REMOTE_ADDR	10.42.140.187
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2026-03-06'
'start'	'2026-02-02'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 3, 6), 'start': datetime.date(2026, 2, 2), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2026-03-06&start=2026-02-02' [GET]>
tickets	[<Ticket(id=7721, rt_number=57183, queue=Requests, subject=SSH key, ticket_status=closed, client=ITC Compliance, priority=61, created=2026-02-02 18:40:07, last_txn_id=0>, <Ticket(id=7768, rt_number=57230, queue=Requests, subject=Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA), ticket_status=closed, client=Lantech, priority=21, created=2026-02-09 10:28:27, last_txn_id=0>, <Ticket(id=7828, rt_number=57386, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=62, created=2026-02-17 08:03:19, last_txn_id=0>, <Ticket(id=7767, rt_number=57229, queue=Requests, subject=Access to performance monitoring dashboards, ticket_status=closed, client=Sucden, priority=62, created=2026-02-09 10:27:41, last_txn_id=0>, <Ticket(id=7710, rt_number=57172, queue=Requests, subject=Possible Java SSL Issue, ticket_status=closed, client=Rotastat, priority=43, created=2026-02-02 08:06:17, last_txn_id=0>, <Ticket(id=7717, rt_number=57179, queue=Requests, subject=Performance Stats on Interstar07-10, ticket_status=closed, client=Sucden, priority=42, created=2026-02-02 14:47:24, last_txn_id=0>, <Ticket(id=7772, rt_number=57234, queue=Requests, subject=Ubuntu Patching, ticket_status=closed, client=Sucden, priority=62, created=2026-02-09 12:00:14, last_txn_id=0>, <Ticket(id=7940, rt_number=57527, queue=Requests, subject=QNAP/Firewall health-checks, ticket_status=resolved, client=Troika, priority=3, created=2026-03-02 10:48:48, last_txn_id=0>, <Ticket(id=7727, rt_number=57189, queue=Requests, subject=Gallus fails boot at herschel mountpoint, ticket_status=closed, client=Rotastat, priority=41, created=2026-02-03 07:42:33, last_txn_id=0>, <Ticket(id=7764, rt_number=57226, queue=Requests, subject=Switch from Duplicity to Restic, ticket_status=closed, client=Rotastat, priority=43, created=2026-02-09 09:45:35, last_txn_id=0>, <Ticket(id=7971, rt_number=57558, queue=Requests, subject=Confirmation of Global Admin Access Requirement, ticket_status=open, client=Tangram, priority=44, created=2026-03-06 10:36:53, last_txn_id=0>, <Ticket(id=7927, rt_number=57482, queue=Requests, subject=DNS updates, ticket_status=closed, client=Globecast, priority=42, created=2026-02-26 16:18:37, last_txn_id=0>, <Ticket(id=7697, rt_number=57159, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-31 00:00:04, last_txn_id=0>, <Ticket(id=7718, rt_number=57180, queue=Requests, subject=Gallus is going for a reboot, ticket_status=closed, client=Rotastat, priority=41, created=2026-02-02 16:00:29, last_txn_id=0>, <Ticket(id=7741, rt_number=57203, queue=Requests, subject=app.prod.qs1.grvytrn.co.uk unmerged configs, ticket_status=closed, client=Gravytrain, priority=41, created=2026-02-05 08:02:19, last_txn_id=0>, <Ticket(id=7748, rt_number=57210, queue=Requests, subject=OC shutdowns, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-02-05 16:23:39, last_txn_id=0>, <Ticket(id=7792, rt_number=57350, queue=Requests, subject=Geograph Gitlab upgrade (18.8.4), ticket_status=closed, client=Geograph, priority=41, created=2026-02-11 09:10:53, last_txn_id=0>, <Ticket(id=7791, rt_number=57349, queue=Requests, subject=Tangram Gitlab upgrade (18.8.4), ticket_status=closed, client=Tangram, priority=41, created=2026-02-11 09:07:23, last_txn_id=0>, <Ticket(id=7719, rt_number=57181, queue=Requests, subject=Azure CLI, ticket_status=closed, client=Sucden, priority=61, created=2026-02-02 16:14:31, last_txn_id=0>, <Ticket(id=7735, rt_number=57197, queue=Requests, subject=CRITICAL: NRPE Disk: All Disks on granddad.internal.ogtip.com, ticket_status=closed, client=OGT, priority=21, created=2026-02-04 11:27:26, last_txn_id=0>, <Ticket(id=7892, rt_number=57450, queue=Requests, subject=EDB Trip, ticket_status=closed, client=AskBio, priority=0, created=2026-02-23 14:50:44, last_txn_id=0>, <Ticket(id=7765, rt_number=57227, queue=Requests, subject=Hardware checks timeouts, ticket_status=closed, client=Sucden, priority=43, created=2026-02-09 09:59:37, last_txn_id=0>, <Ticket(id=7788, rt_number=57346, queue=Requests, subject=Request to disable and remove older versions of PHP for moodle.ipa.ie, ticket_status=closed, client=Lantech, priority=22, created=2026-02-10 15:43:21, last_txn_id=0>, <Ticket(id=7924, rt_number=57479, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-02-26 00:00:05, last_txn_id=0>, <Ticket(id=7804, rt_number=57362, queue=Requests, subject=need to add one more printer on the server, ticket_status=closed, client=Crystal Units, priority=61, created=2026-02-12 07:02:17, last_txn_id=0>, <Ticket(id=7942, rt_number=57529, queue=Requests, subject=gallus.rotastat.com SSL/TLS certificate expiry, ticket_status=open, client=Rotastat, priority=44, created=2026-03-02 11:02:49, last_txn_id=0>, <Ticket(id=6974, rt_number=56410, queue=Requests, subject=interstar07-10, ticket_status=closed, client=Sucden, priority=8, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=7917, rt_number=57472, queue=Requests, subject=Tangram Gitlab upgrade (18.9.1), ticket_status=closed, client=Tangram, priority=42, created=2026-02-25 10:10:57, last_txn_id=0>, <Ticket(id=7946, rt_number=57533, queue=Requests, subject=Gitlab persistent volume filling up, ticket_status=closed, client=Tangram, priority=41, created=2026-03-02 13:30:00, last_txn_id=0>, <Ticket(id=7805, rt_number=57363, queue=Requests, subject=Re: eFiling Server Config, ticket_status=closed, client=BD Group, priority=3, created=2026-02-12 10:09:38, last_txn_id=0>, <Ticket(id=7757, rt_number=57219, queue=Requests, subject=Increase IPA PHP Limit, ticket_status=closed, client=Lantech, priority=41, created=2026-02-06 15:11:27, last_txn_id=0>, <Ticket(id=7737, rt_number=57199, queue=Requests, subject=tangram staging cluster connectivity issues, ticket_status=closed, client=Tangram, priority=43, created=2026-02-04 15:20:37, last_txn_id=0>, <Ticket(id=7866, rt_number=57424, queue=Requests, subject=Planned maintenance: 19/02/2026 @ 02:00h, ticket_status=closed, client=Cirencester College, priority=41, created=2026-02-18 09:44:33, last_txn_id=0>, <Ticket(id=7870, rt_number=57428, queue=Requests, subject=Request for S3 file cleanup and CSV upload (AWS Production), ticket_status=closed, client=OpenCorporates, priority=41, created=2026-02-18 11:50:30, last_txn_id=0>, <Ticket(id=7806, rt_number=57364, queue=Requests, subject=Https/Jenkins, ticket_status=closed, client=Sucden, priority=2, created=2026-02-12 11:39:49, last_txn_id=0>, <Ticket(id=7916, rt_number=57471, queue=Requests, subject=Geograph Gitlab upgrade (18.9.1), ticket_status=closed, client=Geograph, priority=41, created=2026-02-25 10:08:34, last_txn_id=0>, <Ticket(id=7921, rt_number=57476, queue=Requests, subject=Spike on data usage, ticket_status=closed, client=ATA Group, priority=62, created=2026-02-25 14:02:42, last_txn_id=0>, <Ticket(id=7813, rt_number=57371, queue=Requests, subject=Performance monitoring dashboards - per process stats, ticket_status=closed, client=Sucden, priority=63, created=2026-02-13 11:12:20, last_txn_id=0>, <Ticket(id=7287, rt_number=56752, queue=Requests, subject=OC - Quote to remove all hardware from Sysgroup, ticket_status=closed, client=OpenCorporates, priority=7, created=2025-12-11 11:36:46, last_txn_id=0>, <Ticket(id=7937, rt_number=57524, queue=Requests, subject=gait-prod.toptotoe.com expired crl, ticket_status=closed, client=Top To Toe, priority=41, created=2026-03-02 10:40:49, last_txn_id=0>, <Ticket(id=7948, rt_number=57535, queue=Requests, subject=RE: Resolved: NovaData expiring VPN certs, ticket_status=closed, client=Novadata, priority=41, created=2026-03-02 16:16:03, last_txn_id=2462854>, <Ticket(id=7785, rt_number=57343, queue=Requests, subject=SSH Access to prod-dc, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-02-10 11:13:12, last_txn_id=0>, <Ticket(id=7945, rt_number=57532, queue=Requests, subject=Skye, Talisker, DarkMatter & Macleod outage, ticket_status=closed, client=AskBio, priority=61, created=2026-03-02 12:34:32, last_txn_id=0>, <Ticket(id=7800, rt_number=57358, queue=Requests, subject=Scripts to help with network testing, ticket_status=closed, client=Sucden, priority=64, created=2026-02-11 16:13:30, last_txn_id=0>, <Ticket(id=7939, rt_number=57526, queue=Requests, subject=New client onboarding (Pre-Contract Checks): Troika, ticket_status=resolved, client=Troika, priority=3, created=2026-03-02 10:47:22, last_txn_id=2464000>, <Ticket(id=7893, rt_number=57451, queue=Requests, subject=Arpino Warehouse Site Visit, ticket_status=closed, client=Advensys, priority=23, created=2026-02-23 14:56:49, last_txn_id=0>, <Ticket(id=7794, rt_number=57352, queue=Requests, subject=Configure mail relaying for cron script, ticket_status=open, client=ATA Group, priority=65, created=2026-02-11 11:20:47, 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initial_response_report_drilldown.html

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Level	Time	Message	Location
DEBUG	2026-03-27 11:21:54.866120	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866181	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866194	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866204	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866214	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866222	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866230	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866236	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866243	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866250	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866257	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866264	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866271	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866277	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866284	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866292	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866298	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866306	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866312	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866319	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866325	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866332	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866338	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866345	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866351	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866359	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866365	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866373	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866381	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866388	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866395	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866402	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866411	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866420	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866427	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866433	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866440	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866447	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866453	xxx	./services/model.py:838
DEBUG	2026-03-27 11:21:54.866460	xxx	./services/model.py:838