Request response

02 Feb - 06 Mar

RT	Created	Actual/Target response	Client	Subject
57183	02 Feb, 18:40	0h 08m/ 4h 00m	ITC Compliance	SSH key
57352	11 Feb, 11:20	0h 05m/ 4h 00m	ATA Group	Configure mail relaying for cron script
57230	09 Feb, 10:28	0h 09m/ 4h 00m	Lantech	Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA)
57386	17 Feb, 08:03	0h 27m/ 4h 00m	JISC	OpenAthens server patching
57229	09 Feb, 10:27	0h 12m/ 4h 00m	Sucden	Access to performance monitoring dashboards
57172	02 Feb, 08:06	0h 10m/ 4h 00m	Rotastat	Possible Java SSL Issue
57179	02 Feb, 14:47	0h 09m/ 4h 00m	Sucden	Performance Stats on Interstar07-10
57234	09 Feb, 12:00	0h 07m/ 4h 00m	Sucden	Ubuntu Patching
57527	02 Mar, 10:48	0h 04m/ 4h 00m	Troika	QNAP/Firewall health-checks
57189	03 Feb, 07:42	0h 10m/ 4h 00m	Rotastat	Gallus fails boot at herschel mountpoint
57226	09 Feb, 09:45	1d 7h 37m/ 4h 00m	Rotastat	Switch from Duplicity to Restic
57482	26 Feb, 16:18	0h 04m/ 4h 00m	Globecast	DNS updates
57159	31 Jan, 00:00	0h 17m/ 4h 00m	Ingeus	Ingeus: login to Azure
57180	02 Feb, 16:00	0h 15m/ 4h 00m	Rotastat	Gallus is going for a reboot
57203	05 Feb, 08:02	0h 03m/ 4h 00m	Gravytrain	app.prod.qs1.grvytrn.co.uk unmerged configs
57210	05 Feb, 16:23	0h 02m/ 4h 00m	OpenCorporates	OC shutdowns
57350	11 Feb, 09:10	0h 02m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.8.4)
57349	11 Feb, 09:07	0h 03m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.8.4)
57181	02 Feb, 16:14	0h 30m/ 4h 00m	Sucden	Azure CLI
57197	04 Feb, 11:27	0h 10m/ 4h 00m	OGT	CRITICAL: NRPE Disk: All Disks on granddad.internal.ogtip.com
57450	23 Feb, 14:50	0h 10m/ 4h 00m	AskBio	EDB Trip
57227	09 Feb, 09:59	0h 03m/ 4h 00m	Sucden	Hardware checks timeouts
57346	10 Feb, 15:43	0h 09m/ 4h 00m	Lantech	Request to disable and remove older versions of PHP for moodle.ipa.ie
57479	26 Feb, 00:00	1h 26m/ 4h 00m	Ingeus	Ingeus: login to Azure
57362	12 Feb, 07:02	0h 04m/ 4h 00m	Crystal Units	need to add one more printer on the server
56410	13 Nov, 17:12	73d 3h 18m/ 4h 00m	Sucden	interstar07-10
57472	25 Feb, 10:10	1d 0h 06m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.9.1)
57533	02 Mar, 13:30	0h 02m/ 4h 00m	Tangram	Gitlab persistent volume filling up
57363	12 Feb, 10:09	0h 15m/ 4h 00m	BD Group	Re: eFiling Server Config
57219	06 Feb, 15:11	0h 06m/ 4h 00m	Lantech	Increase IPA PHP Limit
57199	04 Feb, 15:20	0h 03m/ 4h 00m	Tangram	tangram staging cluster connectivity issues
57424	18 Feb, 09:44	0h 12m/ 4h 00m	Cirencester College	Planned maintenance: 19/02/2026 @ 02:00h
57428	18 Feb, 11:50	0h 03m/ 4h 00m	OpenCorporates	Request for S3 file cleanup and CSV upload (AWS Production)
57364	12 Feb, 11:39	0h 01m/ 4h 00m	Sucden	Https/Jenkins
57471	25 Feb, 10:08	1d 0h 07m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.9.1)
57476	25 Feb, 14:02	0h 20m/ 4h 00m	ATA Group	Spike on data usage
57371	13 Feb, 11:12	0h 40m/ 4h 00m	Sucden	Performance monitoring dashboards - per process stats
56752	11 Dec, 11:36	54d 0h 48m/ 4h 00m	OpenCorporates	OC - Quote to remove all hardware from Sysgroup
57524	02 Mar, 10:40	6h 31m/ 4h 00m	Top To Toe	gait-prod.toptotoe.com expired crl
57535	02 Mar, 16:16	0h 09m/ 4h 00m	Novadata	RE: Resolved: NovaData expiring VPN certs
57343	10 Feb, 11:13	0h 03m/ 4h 00m	OpenCorporates	SSH Access to prod-dc
57532	02 Mar, 12:34	0h 09m/ 4h 00m	AskBio	Skye, Talisker, DarkMatter & Macleod outage
57358	11 Feb, 16:13	0h 08m/ 4h 00m	Sucden	Scripts to help with network testing
57526	02 Mar, 10:47	0h 11m/ 4h 00m	Troika	New client onboarding (Pre-Contract Checks): Troika
57451	23 Feb, 14:56	1d 4h 15m/ 4h 00m	Advensys	Arpino Warehouse Site Visit
57438	20 Feb, 11:39	0h 02m/ 4h 00m	BD Group	Amend eFiling apache logging config
57555	05 Mar, 11:57	0h 02m/ 4h 00m	Cirencester College	Suspending Active Monitoring - March 30th
57456	24 Feb, 09:07	0h 10m/ 4h 00m	Tangram	K8s access
57545	03 Mar, 17:29	5d 7h 15m/ 4h 00m	Sucden	Rebuild interstar05/06
57440	20 Feb, 17:48	0h 12m/ 4h 00m	DLS Plastics	Zimbra question
57558	06 Mar, 10:36	0h 04m/ 4h 00m	Tangram	Confirmation of Global Admin Access Requirement
57543	03 Mar, 09:25	0h 04m/ 4h 00m	Quickline	WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk
57529	02 Mar, 11:02	6h 57m/ 4h 00m	Rotastat	gallus.rotastat.com SSL/TLS certificate expiry
57232	09 Feb, 10:55	0h 10m/ 4h 00m	Gravytrain	Setup SecurityGroups for Gravytrain

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	83.734 msec
System CPU time	4.316 msec
Total CPU time	88.050 msec
Elapsed time	103.901 msec
Context switches	98 voluntary, 5 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-06&start=2026-02-02
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-03-06'
'start'	'2026-02-02'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 3, 6), 'start': datetime.date(2026, 2, 2), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2026-03-06&start=2026-02-02' [GET]>
tickets	[<Ticket(id=7721, rt_number=57183, queue=Requests, subject=SSH key, ticket_status=closed, client=ITC Compliance, priority=61, created=2026-02-02 18:40:07, last_txn_id=0>, <Ticket(id=7794, rt_number=57352, queue=Requests, subject=Configure mail relaying for cron script, ticket_status=closed, client=ATA Group, priority=68, created=2026-02-11 11:20:47, last_txn_id=0>, <Ticket(id=7768, rt_number=57230, queue=Requests, subject=Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA), ticket_status=closed, client=Lantech, priority=21, created=2026-02-09 10:28:27, last_txn_id=0>, <Ticket(id=7828, rt_number=57386, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=62, created=2026-02-17 08:03:19, last_txn_id=0>, <Ticket(id=7767, rt_number=57229, queue=Requests, subject=Access to performance monitoring dashboards, ticket_status=closed, client=Sucden, priority=62, created=2026-02-09 10:27:41, last_txn_id=0>, <Ticket(id=7710, rt_number=57172, queue=Requests, subject=Possible Java SSL Issue, ticket_status=closed, client=Rotastat, priority=43, created=2026-02-02 08:06:17, last_txn_id=0>, <Ticket(id=7717, rt_number=57179, queue=Requests, subject=Performance Stats on Interstar07-10, ticket_status=closed, client=Sucden, priority=42, created=2026-02-02 14:47:24, last_txn_id=0>, <Ticket(id=7772, rt_number=57234, queue=Requests, subject=Ubuntu Patching, ticket_status=closed, client=Sucden, priority=62, created=2026-02-09 12:00:14, last_txn_id=0>, <Ticket(id=7940, rt_number=57527, queue=Requests, subject=QNAP/Firewall health-checks, ticket_status=closed, client=Troika, priority=3, created=2026-03-02 10:48:48, last_txn_id=0>, <Ticket(id=7727, rt_number=57189, queue=Requests, subject=Gallus fails boot at herschel mountpoint, ticket_status=closed, client=Rotastat, priority=41, created=2026-02-03 07:42:33, last_txn_id=0>, <Ticket(id=7764, rt_number=57226, queue=Requests, subject=Switch from Duplicity to Restic, ticket_status=closed, client=Rotastat, priority=43, created=2026-02-09 09:45:35, last_txn_id=0>, <Ticket(id=7927, rt_number=57482, queue=Requests, subject=DNS updates, ticket_status=closed, client=Globecast, priority=42, created=2026-02-26 16:18:37, last_txn_id=0>, <Ticket(id=7697, rt_number=57159, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-31 00:00:04, last_txn_id=0>, <Ticket(id=7718, rt_number=57180, queue=Requests, subject=Gallus is going for a reboot, ticket_status=closed, client=Rotastat, priority=41, created=2026-02-02 16:00:29, last_txn_id=0>, <Ticket(id=7741, rt_number=57203, queue=Requests, subject=app.prod.qs1.grvytrn.co.uk unmerged configs, ticket_status=closed, client=Gravytrain, priority=41, created=2026-02-05 08:02:19, last_txn_id=0>, <Ticket(id=7748, rt_number=57210, queue=Requests, subject=OC shutdowns, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-02-05 16:23:39, last_txn_id=0>, <Ticket(id=7792, rt_number=57350, queue=Requests, subject=Geograph Gitlab upgrade (18.8.4), ticket_status=closed, client=Geograph, priority=41, created=2026-02-11 09:10:53, last_txn_id=0>, <Ticket(id=7791, rt_number=57349, queue=Requests, subject=Tangram Gitlab upgrade (18.8.4), ticket_status=closed, client=Tangram, priority=41, created=2026-02-11 09:07:23, last_txn_id=0>, <Ticket(id=7719, rt_number=57181, queue=Requests, subject=Azure CLI, ticket_status=closed, client=Sucden, priority=61, created=2026-02-02 16:14:31, last_txn_id=0>, <Ticket(id=7735, rt_number=57197, queue=Requests, subject=CRITICAL: NRPE Disk: All Disks on granddad.internal.ogtip.com, ticket_status=closed, client=OGT, priority=21, created=2026-02-04 11:27:26, last_txn_id=0>, <Ticket(id=7892, rt_number=57450, queue=Requests, subject=EDB Trip, ticket_status=closed, client=AskBio, priority=0, created=2026-02-23 14:50:44, last_txn_id=0>, <Ticket(id=7765, rt_number=57227, queue=Requests, subject=Hardware checks timeouts, ticket_status=closed, client=Sucden, priority=43, created=2026-02-09 09:59:37, last_txn_id=0>, <Ticket(id=7788, rt_number=57346, queue=Requests, subject=Request to disable and remove older versions of PHP for moodle.ipa.ie, ticket_status=closed, client=Lantech, priority=22, created=2026-02-10 15:43:21, last_txn_id=0>, <Ticket(id=7924, rt_number=57479, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-02-26 00:00:05, last_txn_id=0>, <Ticket(id=7804, rt_number=57362, queue=Requests, subject=need to add one more printer on the server, ticket_status=closed, client=Crystal Units, priority=61, created=2026-02-12 07:02:17, last_txn_id=0>, <Ticket(id=6974, rt_number=56410, queue=Requests, subject=interstar07-10, ticket_status=closed, client=Sucden, priority=8, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=7917, rt_number=57472, queue=Requests, subject=Tangram Gitlab upgrade (18.9.1), ticket_status=closed, client=Tangram, priority=42, created=2026-02-25 10:10:57, last_txn_id=0>, <Ticket(id=7946, rt_number=57533, queue=Requests, subject=Gitlab persistent volume filling up, ticket_status=closed, client=Tangram, priority=41, created=2026-03-02 13:30:00, last_txn_id=0>, <Ticket(id=7805, rt_number=57363, queue=Requests, subject=Re: eFiling Server Config, ticket_status=closed, client=BD Group, priority=3, created=2026-02-12 10:09:38, last_txn_id=0>, <Ticket(id=7757, rt_number=57219, queue=Requests, subject=Increase IPA PHP Limit, ticket_status=closed, client=Lantech, priority=41, created=2026-02-06 15:11:27, last_txn_id=0>, <Ticket(id=7737, rt_number=57199, queue=Requests, subject=tangram staging cluster connectivity issues, ticket_status=closed, client=Tangram, priority=43, created=2026-02-04 15:20:37, last_txn_id=0>, <Ticket(id=7866, rt_number=57424, queue=Requests, subject=Planned maintenance: 19/02/2026 @ 02:00h, ticket_status=closed, client=Cirencester College, priority=41, created=2026-02-18 09:44:33, last_txn_id=0>, <Ticket(id=7870, rt_number=57428, queue=Requests, subject=Request for S3 file cleanup and CSV upload (AWS Production), ticket_status=closed, client=OpenCorporates, priority=41, created=2026-02-18 11:50:30, last_txn_id=0>, <Ticket(id=7806, rt_number=57364, queue=Requests, subject=Https/Jenkins, ticket_status=closed, client=Sucden, priority=2, created=2026-02-12 11:39:49, last_txn_id=0>, <Ticket(id=7916, rt_number=57471, queue=Requests, subject=Geograph Gitlab upgrade (18.9.1), ticket_status=closed, client=Geograph, priority=41, created=2026-02-25 10:08:34, last_txn_id=0>, <Ticket(id=7921, rt_number=57476, queue=Requests, subject=Spike on data usage, ticket_status=closed, client=ATA Group, priority=62, created=2026-02-25 14:02:42, last_txn_id=0>, <Ticket(id=7813, rt_number=57371, queue=Requests, subject=Performance monitoring dashboards - per process stats, ticket_status=closed, client=Sucden, priority=63, created=2026-02-13 11:12:20, last_txn_id=0>, <Ticket(id=7287, rt_number=56752, queue=Requests, subject=OC - Quote to remove all hardware from Sysgroup, ticket_status=closed, client=OpenCorporates, priority=7, created=2025-12-11 11:36:46, last_txn_id=0>, <Ticket(id=7937, rt_number=57524, queue=Requests, subject=gait-prod.toptotoe.com expired crl, ticket_status=closed, client=Top To Toe, priority=41, created=2026-03-02 10:40:49, last_txn_id=0>, <Ticket(id=7948, rt_number=57535, queue=Requests, subject=RE: Resolved: NovaData expiring VPN certs, ticket_status=closed, client=Novadata, priority=41, created=2026-03-02 16:16:03, last_txn_id=2462854>, <Ticket(id=7785, rt_number=57343, queue=Requests, subject=SSH Access to prod-dc, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-02-10 11:13:12, last_txn_id=0>, <Ticket(id=7945, rt_number=57532, queue=Requests, subject=Skye, Talisker, DarkMatter & Macleod outage, ticket_status=closed, client=AskBio, priority=61, created=2026-03-02 12:34:32, last_txn_id=0>, <Ticket(id=7800, rt_number=57358, queue=Requests, subject=Scripts to help with network testing, ticket_status=closed, client=Sucden, priority=64, created=2026-02-11 16:13:30, last_txn_id=0>, <Ticket(id=7939, rt_number=57526, queue=Requests, subject=New client onboarding (Pre-Contract Checks): Troika, ticket_status=closed, client=Troika, priority=3, created=2026-03-02 10:47:22, last_txn_id=2464000>, <Ticket(id=7893, rt_number=57451, queue=Requests, subject=Arpino Warehouse Site Visit, ticket_status=closed, client=Advensys, priority=23, created=2026-02-23 14:56:49, last_txn_id=0>, <Ticket(id=7880, rt_number=57438, queue=Requests, subject=Amend eFiling apache logging config, ticket_status=closed, client=BD Group, priority=43, created=2026-02-20 11:39:06, last_txn_id=0>, <Ticket(id=7968, rt_number=57555, queue=Requests, subject=Suspending Active Monitoring - March 30th, ticket_status=closed, client=Cirencester College, priority=41, created=2026-03-05 11:57:00, 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queue=Requests, subject=gallus.rotastat.com SSL/TLS certificate expiry, ticket_status=closed, client=Rotastat, priority=45, created=2026-03-02 11:02:49, last_txn_id=0>, <Ticket(id=7770, rt_number=57232, queue=Requests, subject=Setup SecurityGroups for Gravytrain, ticket_status=closed, client=Gravytrain, priority=47, created=2026-02-09 10:55:02, last_txn_id=0>]

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02 Feb - 06 Mar

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initial_response_report_drilldown.html

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Configure Flask-SQLAlchemy:

Log Messages

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Level	Time	Message	Location
DEBUG	2026-07-09 08:36:18.390513	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390568	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390585	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390599	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390610	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390621	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390629	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390639	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390645	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390651	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390660	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390670	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390687	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390693	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390700	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390707	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390712	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390719	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390726	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390732	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390738	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390745	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390752	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390759	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390765	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390771	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390778	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390786	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390793	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390800	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390807	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390814	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390820	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390829	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390834	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390840	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390951	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390984	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.390997	xxx	./services/model.py:838
DEBUG	2026-07-09 08:36:18.391005	xxx	./services/model.py:838