Request response

12 Jan - 13 Feb

RT	Created	Actual/Target response	Client	Subject
57059	15 Jan, 12:16	0h 03m/ 4h 00m	None	AWS IAM role permission and access
57183	02 Feb, 18:40	0h 08m/ 4h 00m	ITC Compliance	SSH key
57096	22 Jan, 10:31	0h 04m/ 4h 00m	ATA Group	Set up access to Zscaler for Tiger staff
57099	22 Jan, 12:14	0h 13m/ 4h 00m	Geograph	GitLab upgrades (18.8.2)
57098	22 Jan, 11:36	0h 05m/ 4h 00m	Ingeus	Azure account lockout
57230	09 Feb, 10:28	0h 09m/ 4h 00m	Lantech	Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA)
57090	21 Jan, 00:00	8h 07m/ 4h 00m	Sucden	Sucden Patching Cycle
57095	22 Jan, 10:29	0h 04m/ 4h 00m	ATA Group	Access to ATA group infrastructure
57128	28 Jan, 10:52	0h 25m/ 4h 00m	OpenCorporates	Stop Data Sync on Jupyter
57080	20 Jan, 10:41	0h 07m/ 4h 00m	Sucden	Configure apt to not hold docker packages
56982	14 Jan, 10:46	0h 17m/ 4h 00m	Lantech	IPA
57119	27 Jan, 11:28	0h 32m/ 4h 00m	Crystal Units	cuin site 2 printer to be put onto server lisec if not already there please check
56960	09 Jan, 15:01	3d 5h 40m/ 4h 00m	OGT	Spare disks for Rodney
56979	13 Jan, 08:36	0h 02m/ 4h 00m	Trident Honda	WARNING: System Health: Kitchen Sink on smbfs1.trident.lan
57229	09 Feb, 10:27	0h 12m/ 4h 00m	Sucden	Access to performance monitoring dashboards
56980	13 Jan, 16:27	1h 32m/ 4h 00m	JISC	OpenAthens server patching
57141	29 Jan, 16:59	0h 05m/ 4h 00m	OpenCorporates	Jupyter server shutdown
57149	30 Jan, 12:15	0h 10m/ 4h 00m	Geograph	Important kubernetes change - geograph
56970	12 Jan, 14:17	0h 05m/ 4h 00m	AskBio	AskBio Expiring LDAP Certificates
57062	15 Jan, 16:03	0h 05m/ 4h 00m	ATA Group	Birchman / ATA - OS and DB Upgrade - SAP S/4HANA Upgrade Project
57172	02 Feb, 08:06	0h 10m/ 4h 00m	Rotastat	Possible Java SSL Issue
57131	28 Jan, 17:47	0h 12m/ 4h 00m	Entrepreneurs Circle	Traffic Spike Expected – Sunday 8th February, 9pm
57179	02 Feb, 14:47	0h 09m/ 4h 00m	Sucden	Performance Stats on Interstar07-10
57083	20 Jan, 14:06	0h 11m/ 4h 00m	Koinex	Possible firewall issue
57122	27 Jan, 14:30	0h 03m/ 4h 00m	OGT	Site outage
57079	20 Jan, 08:30	0h 04m/ 4h 00m	Gravytrain	www.bedfordinsuranceforbusiness.co.uk HTTPS timeouts on web.prod.bf2.bedfordinsurance.co.uk
57234	09 Feb, 12:00	0h 07m/ 4h 00m	Sucden	Ubuntu Patching
57055	15 Jan, 09:39	0h 13m/ 4h 00m	Crystal Units	new printer to be installed on lisec server please
57161	31 Jan, 02:54	0/ 4h 00m	BD Group	CRITICAL: HTTP: www.1stchoice-formations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
57073	19 Jan, 14:08	1h 39m/ 4h 00m	AskBio	Replace Duplicity with Restic (Consultancy)
57129	28 Jan, 10:57	0h 23m/ 4h 00m	Global Brands	lines are going down
57112	26 Jan, 14:02	4h 04m/ 4h 00m	OpenCorporates	Server shutdown
57102	22 Jan, 14:10	0h 01m/ 4h 00m	Tangram	ETX Gitlab upgrade (18.8.2)
57189	03 Feb, 07:42	0h 10m/ 4h 00m	Rotastat	Gallus fails boot at herschel mountpoint
57226	09 Feb, 09:45	1d 7h 37m/ 4h 00m	Rotastat	Switch from Duplicity to Restic
57159	31 Jan, 00:00	0h 17m/ 4h 00m	Ingeus	Ingeus: login to Azure
57180	02 Feb, 16:00	0h 15m/ 4h 00m	Rotastat	Gallus is going for a reboot
57085	20 Jan, 16:02	4d 4h 03m/ 4h 00m	Tangram	Etx-eks-production error logs in Datadog
57153	30 Jan, 14:15	0h 03m/ 4h 00m	Sucden	Current Load on Interstar04
57155	30 Jan, 15:51	0h 19m/ 4h 00m	OpenCorporates	Jupyter/ bot sync
57203	05 Feb, 08:02	0h 03m/ 4h 00m	Gravytrain	app.prod.qs1.grvytrn.co.uk unmerged configs
56973	12 Jan, 14:39	0h 02m/ 4h 00m	Azura	Azura Expiring VPN certs
57135	29 Jan, 09:48	0h 06m/ 4h 00m	Sysdoc	Kuberetes logs
57210	05 Feb, 16:23	0h 02m/ 4h 00m	OpenCorporates	OC shutdowns
57350	11 Feb, 09:10	0h 02m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.8.4)
57108	26 Jan, 10:15	0h 47m/ 4h 00m	AskBio	Passwordless login on Jura, Coll and Iona
57349	11 Feb, 09:07	0h 03m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.8.4)
57181	02 Feb, 16:14	0h 30m/ 4h 00m	Sucden	Azure CLI
56971	12 Jan, 14:26	0h 02m/ 4h 00m	Novadata	NovaData expiring VPN certs
57197	04 Feb, 11:27	0h 10m/ 4h 00m	OGT	CRITICAL: NRPE Disk: All Disks on granddad.internal.ogtip.com
57227	09 Feb, 09:59	0h 03m/ 4h 00m	Sucden	Hardware checks timeouts
57346	10 Feb, 15:43	0h 09m/ 4h 00m	Lantech	Request to disable and remove older versions of PHP for moodle.ipa.ie
57362	12 Feb, 07:02	0h 04m/ 4h 00m	Crystal Units	need to add one more printer on the server
56410	13 Nov, 17:12	73d 3h 18m/ 4h 00m	Sucden	interstar07-10
57121	27 Jan, 14:17	0h 05m/ 4h 00m	AskBio	RTP question
57363	12 Feb, 10:09	0h 15m/ 4h 00m	BD Group	Re: eFiling Server Config
57219	06 Feb, 15:11	0h 06m/ 4h 00m	Lantech	Increase IPA PHP Limit
57199	04 Feb, 15:20	0h 03m/ 4h 00m	Tangram	tangram staging cluster connectivity issues
57364	12 Feb, 11:39	0h 01m/ 4h 00m	Sucden	Https/Jenkins
57371	13 Feb, 11:12	0h 40m/ 4h 00m	Sucden	Performance monitoring dashboards - per process stats
56752	11 Dec, 11:36	54d 0h 48m/ 4h 00m	OpenCorporates	OC - Quote to remove all hardware from Sysgroup
57343	10 Feb, 11:13	0h 03m/ 4h 00m	OpenCorporates	SSH Access to prod-dc
57358	11 Feb, 16:13	0h 08m/ 4h 00m	Sucden	Scripts to help with network testing
57151	30 Jan, 12:23	0h 02m/ 4h 00m	Sysdoc	Important kubernetes change - sysdoc
57352	11 Feb, 11:20	0h 05m/ 4h 00m	ATA Group	Configure mail relaying for cron script
57152	30 Jan, 12:34	0h 42m/ 4h 00m	Tangram	Important kubernetes change - tangram
57137	29 Jan, 10:48	0h 04m/ 4h 00m	Econic Bio	AWS billing alerts contact
57232	09 Feb, 10:55	0h 10m/ 4h 00m	Gravytrain	Setup SecurityGroups for Gravytrain
57150	30 Jan, 12:20	0h 07m/ 4h 00m	Ingeus	Important kubernetes change - ingeus

git hash: master (4425ed35)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	106.358 msec
System CPU time	7.546 msec
Total CPU time	113.904 msec
Elapsed time	135.316 msec
Context switches	111 voluntary, 162 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-02-13&start=2026-01-12
REMOTE_ADDR	10.42.140.187
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2026-02-13'
'start'	'2026-01-12'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 2, 13), 'start': datetime.date(2026, 1, 12), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2026-02-13&start=2026-01-12' [GET]>
tickets	[<Ticket(id=7564, rt_number=57059, queue=Requests, subject=AWS IAM role permission and access, ticket_status=closed, client=None, priority=4, created=2026-01-15 12:16:02, last_txn_id=0>, <Ticket(id=7721, rt_number=57183, queue=Requests, subject=SSH key, ticket_status=closed, client=ITC Compliance, priority=61, created=2026-02-02 18:40:07, last_txn_id=0>, <Ticket(id=7634, rt_number=57096, queue=Requests, subject=Set up access to Zscaler for Tiger staff, ticket_status=rejected, client=ATA Group, priority=61, created=2026-01-22 10:31:35, last_txn_id=0>, <Ticket(id=7637, rt_number=57099, queue=Requests, subject=GitLab upgrades (18.8.2), ticket_status=closed, client=Geograph, priority=41, created=2026-01-22 12:14:49, last_txn_id=0>, <Ticket(id=7636, rt_number=57098, queue=Requests, subject=Azure account lockout, ticket_status=closed, client=Ingeus, priority=42, created=2026-01-22 11:36:41, last_txn_id=0>, <Ticket(id=7768, rt_number=57230, queue=Requests, subject=Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA), ticket_status=closed, client=Lantech, priority=21, created=2026-02-09 10:28:27, last_txn_id=0>, <Ticket(id=7628, rt_number=57090, queue=Requests, subject=Sucden Patching Cycle, ticket_status=closed, client=Sucden, priority=61, created=2026-01-21 00:00:04, last_txn_id=0>, <Ticket(id=7633, rt_number=57095, queue=Requests, subject=Access to ATA group infrastructure , ticket_status=closed, client=ATA Group, priority=5, created=2026-01-22 10:29:45, last_txn_id=0>, <Ticket(id=7666, rt_number=57128, queue=Requests, subject=Stop Data Sync on Jupyter, ticket_status=closed, client=OpenCorporates, priority=61, created=2026-01-28 10:52:47, last_txn_id=0>, <Ticket(id=7617, rt_number=57080, queue=Requests, subject=Configure apt to not hold docker packages, ticket_status=closed, client=Sucden, priority=61, created=2026-01-20 10:41:48, last_txn_id=0>, <Ticket(id=7487, rt_number=56982, queue=Requests, subject=IPA, ticket_status=closed, client=Lantech, priority=24, created=2026-01-14 10:46:05, last_txn_id=2451233>, <Ticket(id=7657, rt_number=57119, queue=Requests, subject=cuin site 2 printer to be put onto server lisec if not already there please check, ticket_status=closed, client=Crystal Units, priority=61, created=2026-01-27 11:28:14, last_txn_id=0>, <Ticket(id=7465, rt_number=56960, queue=Requests, subject=Spare disks for Rodney, ticket_status=closed, client=OGT, priority=3, created=2026-01-09 15:01:10, last_txn_id=0>, <Ticket(id=7484, rt_number=56979, queue=Requests, subject=WARNING: System Health: Kitchen Sink on smbfs1.trident.lan, ticket_status=closed, client=Trident Honda, priority=41, created=2026-01-13 08:36:15, last_txn_id=0>, <Ticket(id=7767, rt_number=57229, queue=Requests, subject=Access to performance monitoring dashboards, ticket_status=closed, client=Sucden, priority=62, created=2026-02-09 10:27:41, last_txn_id=0>, <Ticket(id=7485, rt_number=56980, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=62, created=2026-01-13 16:27:45, last_txn_id=0>, <Ticket(id=7679, rt_number=57141, queue=Requests, subject=Jupyter server shutdown, ticket_status=closed, client=OpenCorporates, priority=1, created=2026-01-29 16:59:54, last_txn_id=0>, <Ticket(id=7687, rt_number=57149, queue=Requests, subject=Important kubernetes change - geograph, ticket_status=open, client=Geograph, priority=46, created=2026-01-30 12:15:59, last_txn_id=0>, <Ticket(id=7475, rt_number=56970, queue=Requests, subject=AskBio Expiring LDAP Certificates, ticket_status=closed, client=AskBio, priority=62, created=2026-01-12 14:17:47, last_txn_id=0>, <Ticket(id=7599, rt_number=57062, queue=Requests, subject=Birchman / ATA - OS and DB Upgrade - SAP S/4HANA Upgrade Project, ticket_status=closed, client=ATA Group, priority=41, created=2026-01-15 16:03:01, last_txn_id=0>, <Ticket(id=7710, rt_number=57172, queue=Requests, subject=Possible Java SSL Issue, ticket_status=closed, client=Rotastat, priority=43, created=2026-02-02 08:06:17, last_txn_id=0>, <Ticket(id=7669, rt_number=57131, queue=Requests, subject=Traffic Spike Expected – Sunday 8th February, 9pm, ticket_status=closed, client=Entrepreneurs Circle, priority=0, created=2026-01-28 17:47:57, last_txn_id=0>, <Ticket(id=7717, rt_number=57179, queue=Requests, subject=Performance Stats on Interstar07-10, ticket_status=closed, client=Sucden, priority=42, created=2026-02-02 14:47:24, last_txn_id=0>, <Ticket(id=7620, rt_number=57083, queue=Requests, subject=Possible firewall issue, ticket_status=closed, client=Koinex, priority=44, created=2026-01-20 14:06:13, last_txn_id=0>, <Ticket(id=7660, rt_number=57122, queue=Requests, subject=Site outage, ticket_status=closed, client=OGT, priority=42, created=2026-01-27 14:30:58, last_txn_id=0>, <Ticket(id=7616, rt_number=57079, queue=Requests, subject=www.bedfordinsuranceforbusiness.co.uk HTTPS timeouts on web.prod.bf2.bedfordinsurance.co.uk, ticket_status=closed, client=Gravytrain, priority=42, created=2026-01-20 08:30:50, last_txn_id=0>, <Ticket(id=7772, rt_number=57234, queue=Requests, subject=Ubuntu Patching, ticket_status=closed, client=Sucden, priority=62, created=2026-02-09 12:00:14, last_txn_id=0>, <Ticket(id=7560, rt_number=57055, queue=Requests, subject=new printer to be installed on lisec server please, ticket_status=closed, client=Crystal Units, priority=42, created=2026-01-15 09:39:15, last_txn_id=2442835>, <Ticket(id=7699, rt_number=57161, queue=Requests, subject=CRITICAL: HTTP: www.1stchoice-formations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=closed, client=BD Group, priority=61, created=2026-01-31 02:54:03, last_txn_id=0>, <Ticket(id=7610, rt_number=57073, queue=Requests, subject=Replace Duplicity with Restic (Consultancy), ticket_status=closed, client=AskBio, priority=63, created=2026-01-19 14:08:17, last_txn_id=0>, <Ticket(id=7667, rt_number=57129, queue=Requests, subject=lines are going down, ticket_status=closed, client=Global Brands, priority=41, created=2026-01-28 10:57:00, last_txn_id=0>, <Ticket(id=7650, rt_number=57112, queue=Requests, subject=Server shutdown, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-01-26 14:02:36, last_txn_id=0>, <Ticket(id=7640, rt_number=57102, queue=Requests, subject=ETX Gitlab upgrade (18.8.2), ticket_status=closed, client=Tangram, priority=41, created=2026-01-22 14:10:48, last_txn_id=0>, <Ticket(id=7727, rt_number=57189, queue=Requests, subject=Gallus fails boot at herschel mountpoint, ticket_status=closed, client=Rotastat, priority=41, created=2026-02-03 07:42:33, last_txn_id=0>, <Ticket(id=7764, rt_number=57226, queue=Requests, subject=Switch from Duplicity to Restic, ticket_status=closed, client=Rotastat, priority=43, created=2026-02-09 09:45:35, last_txn_id=0>, <Ticket(id=7697, rt_number=57159, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-31 00:00:04, last_txn_id=0>, <Ticket(id=7718, rt_number=57180, queue=Requests, subject=Gallus is going for a reboot, ticket_status=closed, client=Rotastat, priority=41, created=2026-02-02 16:00:29, last_txn_id=0>, <Ticket(id=7622, rt_number=57085, queue=Requests, subject=Etx-eks-production error logs in Datadog, ticket_status=closed, client=Tangram, priority=3, created=2026-01-20 16:02:44, last_txn_id=0>, <Ticket(id=7691, rt_number=57153, queue=Requests, subject=Current Load on Interstar04, ticket_status=closed, client=Sucden, priority=61, created=2026-01-30 14:15:56, last_txn_id=0>, <Ticket(id=7693, rt_number=57155, queue=Requests, subject=Jupyter/ bot sync , ticket_status=closed, client=OpenCorporates, priority=61, created=2026-01-30 15:51:49, last_txn_id=0>, <Ticket(id=7741, rt_number=57203, queue=Requests, subject=app.prod.qs1.grvytrn.co.uk unmerged configs, ticket_status=closed, client=Gravytrain, priority=41, created=2026-02-05 08:02:19, last_txn_id=0>, <Ticket(id=7478, rt_number=56973, queue=Requests, subject=Azura Expiring VPN certs, ticket_status=closed, client=Azura, priority=44, created=2026-01-12 14:39:35, last_txn_id=0>, <Ticket(id=7673, rt_number=57135, queue=Requests, subject=Kuberetes logs, ticket_status=closed, client=Sysdoc, priority=43, created=2026-01-29 09:48:25, last_txn_id=0>, <Ticket(id=7748, rt_number=57210, queue=Requests, subject=OC shutdowns, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-02-05 16:23:39, last_txn_id=0>, <Ticket(id=7792, rt_number=57350, queue=Requests, subject=Geograph Gitlab upgrade (18.8.4), ticket_status=closed, client=Geograph, priority=41, created=2026-02-11 09:10:53, last_txn_id=0>, <Ticket(id=7646, rt_number=57108, queue=Requests, subject=Passwordless login on Jura, Coll and Iona , ticket_status=closed, client=AskBio, priority=3, created=2026-01-26 10:15:50, last_txn_id=0>, <Ticket(id=7791, rt_number=57349, queue=Requests, subject=Tangram Gitlab upgrade (18.8.4), ticket_status=closed, client=Tangram, priority=41, created=2026-02-11 09:07:23, last_txn_id=0>, <Ticket(id=7719, rt_number=57181, queue=Requests, subject=Azure CLI, ticket_status=closed, client=Sucden, priority=61, created=2026-02-02 16:14:31, last_txn_id=0>, <Ticket(id=7476, rt_number=56971, queue=Requests, subject=NovaData expiring VPN certs, ticket_status=closed, client=Novadata, priority=44, created=2026-01-12 14:26:04, last_txn_id=0>, <Ticket(id=7735, rt_number=57197, queue=Requests, subject=CRITICAL: NRPE Disk: All Disks on granddad.internal.ogtip.com, ticket_status=closed, client=OGT, priority=21, created=2026-02-04 11:27:26, last_txn_id=0>, <Ticket(id=7765, rt_number=57227, queue=Requests, subject=Hardware checks timeouts, ticket_status=closed, client=Sucden, priority=43, created=2026-02-09 09:59:37, last_txn_id=0>, <Ticket(id=7788, rt_number=57346, queue=Requests, subject=Request to disable and remove older versions of PHP for moodle.ipa.ie, ticket_status=closed, 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subject=Scripts to help with network testing, ticket_status=closed, client=Sucden, priority=64, created=2026-02-11 16:13:30, last_txn_id=0>, <Ticket(id=7689, rt_number=57151, queue=Requests, subject=Important kubernetes change - sysdoc, ticket_status=closed, client=Sysdoc, priority=45, created=2026-01-30 12:23:35, last_txn_id=0>, <Ticket(id=7794, rt_number=57352, queue=Requests, subject=Configure mail relaying for cron script, ticket_status=open, client=ATA Group, priority=65, created=2026-02-11 11:20:47, last_txn_id=0>, <Ticket(id=7690, rt_number=57152, queue=Requests, subject=Important kubernetes change - tangram, ticket_status=resolved, client=Tangram, priority=46, created=2026-01-30 12:34:56, last_txn_id=0>, <Ticket(id=7675, rt_number=57137, queue=Requests, subject=AWS billing alerts contact, ticket_status=closed, client=Econic Bio, priority=45, created=2026-01-29 10:48:37, last_txn_id=0>, <Ticket(id=7770, rt_number=57232, queue=Requests, subject=Setup SecurityGroups for Gravytrain, ticket_status=open, client=Gravytrain, priority=45, created=2026-02-09 10:55:02, last_txn_id=0>, <Ticket(id=7688, rt_number=57150, queue=Requests, subject=Important kubernetes change - ingeus, ticket_status=closed, client=Ingeus, priority=45, created=2026-01-30 12:20:27, last_txn_id=0>]

Request response

12 Jan - 13 Feb

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COOKIES Variables

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POST Variables

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initial_response_report_drilldown.html

SQLAlchemy queries

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Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-27 14:56:00.140381	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140473	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140492	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140504	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140515	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140525	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140534	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140543	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140552	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140596	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140605	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140616	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140627	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140637	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140646	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140657	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140664	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140670	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140678	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140684	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140691	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140697	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140703	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140710	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140716	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140723	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140730	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140736	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140743	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140749	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140756	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140762	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140769	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140775	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140782	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140789	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140795	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140802	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140809	xxx	./services/model.py:838
DEBUG	2026-03-27 14:56:00.140815	xxx	./services/model.py:838