Request response

05 Jan - 09 Jan

RT	Created	Actual/Target response	Client	Subject
56922	06 Jan, 14:16	0h 11m/ 4h 00m	Novadata	AWS backups
56907	05 Jan, 08:40	0h 06m/ 4h 00m	Ingeus	Azure account lockout
56904	05 Jan, 00:00	1h 36m/ 4h 00m	Ingeus	Ingeus: login to Azure
56908	05 Jan, 11:44	0h 21m/ 4h 00m	AskBio	Replace Duplicity with Restic
56910	05 Jan, 13:56	0h 01m/ 4h 00m	Cirencester College	OS Versions
56960	09 Jan, 15:01	3d 5h 40m/ 4h 00m	OGT	Spare disks for Rodney
56957	09 Jan, 12:27	2h 29m/ 4h 00m	AskBio	Password link for the server
56911	05 Jan, 14:01	0h 08m/ 4h 00m	Gravytrain	userauth_pubkey: key type ssh-rsa not in PubkeyAcceptedAlgorithms [preauth]
56946	08 Jan, 10:27	0h 02m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.7.1)
56927	07 Jan, 08:51	0h 02m/ 4h 00m	ERF Electrical	Whitelist IP Address
56939	07 Jan, 15:45	0h 03m/ 4h 00m	Global Brands	Lines at clay cross
56934	07 Jan, 11:16	0h 02m/ 4h 00m	Tangram	Keycloak for AirFlow
56947	08 Jan, 10:29	0h 02m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.7.1)
56410	13 Nov, 17:12	73d 3h 18m/ 4h 00m	Sucden	interstar07-10
56752	11 Dec, 11:36	54d 0h 48m/ 4h 00m	OpenCorporates	OC - Quote to remove all hardware from Sysgroup
56919	06 Jan, 12:58	0h 24m/ 4h 00m	Ingeus	Remove Ingeus systems from support
56921	06 Jan, 13:51	0h 07m/ 4h 00m	ATA Group	cron job to check disk usage

git hash: master (6ec19c2a)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	42.774 msec
System CPU time	3.579 msec
Total CPU time	46.353 msec
Elapsed time	62.333 msec
Context switches	50 voluntary, 2 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-01-09&start=2026-01-05
REMOTE_ADDR	10.42.140.166
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-01-09'
'start'	'2026-01-05'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 1, 9), 'start': datetime.date(2026, 1, 5), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2026-01-09&start=2026-01-05' [GET]>
tickets	[<Ticket(id=7427, rt_number=56922, queue=Requests, subject=AWS backups, ticket_status=closed, client=Novadata, priority=1, created=2026-01-06 14:16:12, last_txn_id=0>, <Ticket(id=7412, rt_number=56907, queue=Requests, subject=Azure account lockout, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-05 08:40:47, last_txn_id=0>, <Ticket(id=7409, rt_number=56904, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-05 00:00:06, last_txn_id=0>, <Ticket(id=7413, rt_number=56908, queue=Requests, subject=Replace Duplicity with Restic, ticket_status=closed, client=AskBio, priority=64, created=2026-01-05 11:44:04, last_txn_id=0>, <Ticket(id=7415, rt_number=56910, queue=Requests, subject=OS Versions , ticket_status=closed, client=Cirencester College, priority=41, created=2026-01-05 13:56:58, last_txn_id=0>, <Ticket(id=7465, rt_number=56960, queue=Requests, subject=Spare disks for Rodney, ticket_status=closed, client=OGT, priority=3, created=2026-01-09 15:01:10, last_txn_id=0>, <Ticket(id=7462, rt_number=56957, queue=Requests, subject=Password link for the server, ticket_status=closed, client=AskBio, priority=42, created=2026-01-09 12:27:53, last_txn_id=0>, <Ticket(id=7416, rt_number=56911, queue=Requests, subject=userauth_pubkey: key type ssh-rsa not in PubkeyAcceptedAlgorithms [preauth], ticket_status=closed, client=Gravytrain, priority=42, created=2026-01-05 14:01:10, last_txn_id=0>, <Ticket(id=7451, rt_number=56946, queue=Requests, subject=Tangram Gitlab upgrade (18.7.1), ticket_status=closed, client=Tangram, priority=41, created=2026-01-08 10:27:05, last_txn_id=0>, <Ticket(id=7432, rt_number=56927, queue=Requests, subject=Whitelist IP Address, ticket_status=closed, client=ERF Electrical, priority=41, created=2026-01-07 08:51:15, last_txn_id=0>, <Ticket(id=7444, rt_number=56939, queue=Requests, subject=Lines at clay cross, ticket_status=closed, client=Global Brands, priority=41, created=2026-01-07 15:45:41, last_txn_id=0>, <Ticket(id=7439, rt_number=56934, queue=Requests, subject=Keycloak for AirFlow, ticket_status=closed, client=Tangram, priority=43, created=2026-01-07 11:16:45, last_txn_id=0>, <Ticket(id=7452, rt_number=56947, queue=Requests, subject=Geograph Gitlab upgrade (18.7.1), ticket_status=closed, client=Geograph, priority=41, created=2026-01-08 10:29:18, last_txn_id=0>, <Ticket(id=6974, rt_number=56410, queue=Requests, subject=interstar07-10, ticket_status=closed, client=Sucden, priority=8, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=7287, rt_number=56752, queue=Requests, subject=OC - Quote to remove all hardware from Sysgroup, ticket_status=closed, client=OpenCorporates, priority=7, created=2025-12-11 11:36:46, last_txn_id=0>, <Ticket(id=7424, rt_number=56919, queue=Requests, subject=Remove Ingeus systems from support, ticket_status=closed, client=Ingeus, priority=47, created=2026-01-06 12:58:19, last_txn_id=0>, <Ticket(id=7426, rt_number=56921, queue=Requests, subject=cron job to check disk usage, ticket_status=closed, client=ATA Group, priority=10, created=2026-01-06 13:51:37, last_txn_id=0>]

Request response

05 Jan - 09 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-08 02:28:48.753544	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753602	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753613	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753620	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753626	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753632	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753638	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753643	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753648	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753654	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753660	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753667	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753672	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753679	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753684	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753690	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753695	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753700	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753705	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753710	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753715	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753720	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753725	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753730	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753735	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753741	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753746	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753751	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753756	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753761	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753766	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753772	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753777	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753782	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753787	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753792	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753797	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753802	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753807	xxx	./services/model.py:838
DEBUG	2026-07-08 02:28:48.753812	xxx	./services/model.py:838