Request response

17 Nov - 19 Dec

RT	Created	Actual/Target response	Client	Subject
56803	19 Dec, 14:49	0h 20m/ 4h 00m	Sucden	STAR dteadmin user to be added to Interstar07-10
56621	27 Nov, 13:24	0h 05m/ 4h 00m	ITC Compliance	Updated public key
56728	09 Dec, 11:38	0h 01m/ 4h 00m	OpenCorporates	Docker Registry
56472	20 Nov, 17:00	0h 04m/ 4h 00m	Tusk IC	Stop overwriting sssd.conf with puppet
56716	08 Dec, 10:16	0h 03m/ 4h 00m	Tusk IC	mammoth and elephant will be shutdown
56642	01 Dec, 14:29	0h 16m/ 4h 00m	Advensys	Arpino Warehouse Move - Urgent
56425	17 Nov, 08:36	0h 02m/ 4h 00m	Azura	status of ocado servers
56773	15 Dec, 12:40	0h 19m/ 4h 00m	Sucden	SFL Old servers root access
56623	27 Nov, 17:35	0h 27m/ 4h 00m	JISC	VPN access for Jim Potter
56627	28 Nov, 12:31	0h 01m/ 4h 00m	Tusk IC	Remove Tusk servers from support
56632	01 Dec, 00:00	1h 37m/ 4h 00m	Ingeus	Ingeus: login to Azure
56420	16 Nov, 12:00	0h 24m/ 4h 00m	Midnight Hax	SSL certificates on woodlands
56424	17 Nov, 00:12	0/ 4h 00m	OpenCorporates	[FIRING:1] Database connections [count sum] (RDS) Tiger Computing (oc-prod-openc DatabaseConnections)
56457	18 Nov, 12:38	1h 09m/ 4h 00m	Tangram	ETXAWS01
56474	21 Nov, 09:10	0h 03m/ 4h 00m	AskBio	Re: PromPT email
56490	24 Nov, 11:51	0h 37m/ 4h 00m	OpenCorporates	Server Shutdown
56775	15 Dec, 14:22	0h 15m/ 4h 00m	Lantech	Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025)
56772	15 Dec, 08:36	0h 01m/ 4h 00m	Cirencester College	CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk
56535	25 Nov, 11:46	0h 02m/ 4h 00m	AskBio	macleod.synpromics.com storr monitoring
56441	18 Nov, 08:21	0h 07m/ 4h 00m	JISC	OpenAthens server patching
56749	11 Dec, 09:32	0h 16m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.6.2)
56575	26 Nov, 13:23	0h 03m/ 4h 00m	Tusk IC	upcoming network outage
56748	11 Dec, 09:28	0h 02m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.6.2)
56745	10 Dec, 15:58	0h 07m/ 4h 00m	Tusk IC	Tusk IC access - 15 Dec
56717	08 Dec, 10:30	0h 11m/ 4h 00m	OGT	rodney2.internal.ogtip.com predictive disk failure
56488	24 Nov, 11:14	0h 19m/ 4h 00m	Azura	ford6.opentrk.com vpn certificate
56790	17 Dec, 14:59	0h 14m/ 4h 00m	Sucden	Linux estate patching - January 2026
56742	10 Dec, 09:59	0h 05m/ 4h 00m	Crystal Units	crylonlis2024 reboot
56618	27 Nov, 11:17	8h 20m/ 4h 00m	OGT	Upgrade damien.internal.ogtip.com to Debian 13 Trixie
56744	10 Dec, 13:12	0h 15m/ 4h 00m	Rotastat	fstab Entry
56721	08 Dec, 15:15	0h 09m/ 4h 00m	Imoves	Fwd: Your imoves invoice #189158
56679	02 Dec, 09:58	0h 05m/ 4h 00m	AskBio	Access issue on Mull
56626	28 Nov, 11:24	0h 05m/ 4h 00m	Globecast	new VPN address for Globecast
56689	03 Dec, 12:22	0h 22m/ 4h 00m	Sucden	Local Firewall rules
56436	17 Nov, 15:47	0h 16m/ 4h 00m	Sucden	Create Client Services accounts for Martin and Peter
56467	20 Nov, 09:50	0h 07m/ 4h 00m	ERF Electrical	FW: Remove AMEX Symbol from Payment Card Options
56459	18 Nov, 17:38	0h 22m/ 4h 00m	ITC Compliance	Clocks changed
56573	26 Nov, 10:14	0h 28m/ 4h 00m	AskBio	Upgrade Nextflow (Consultancy)
56584	27 Nov, 09:05	0h 01m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.6.1)
56492	24 Nov, 15:12	0h 12m/ 4h 00m	ATA Group	Re: [-External-] SBD server Slowness and unavailability
56583	27 Nov, 08:59	0h 05m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.6.1)
56743	10 Dec, 11:30	0h 01m/ 4h 00m	Rotastat	CGram systemd service
56741	10 Dec, 08:30	0h 04m/ 4h 00m	Tusk IC	Config files
56644	01 Dec, 16:18	0h 03m/ 4h 00m	Entrepreneurs Circle	CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org
56756	11 Dec, 16:45	0h 15m/ 4h 00m	AskBio	Amendment to rebooting protocol
56758	12 Dec, 12:48	0h 31m/ 4h 00m	AskBio	New accounts
56751	11 Dec, 11:09	0h 03m/ 4h 00m	Gravytrain	wkhtmltopdf not available
56686	03 Dec, 12:14	0h 42m/ 4h 00m	TCV	Install a CPAN module
56698	04 Dec, 15:44	0h 06m/ 4h 00m	JISC	OpenAthens server patching
56755	11 Dec, 12:38	0h 09m/ 4h 00m	Sucden	IXN ILO
56754	11 Dec, 12:14	0h 32m/ 4h 00m	Lantech	Request to secure public access to .git/ and 3 other files on moodle.ipa.ie
56762	12 Dec, 15:59	0h 07m/ 4h 00m	AskBio	Disk array on Talisker
56639	01 Dec, 11:19	0h 25m/ 4h 00m	ATA Group	Contract for 2026
56437	17 Nov, 16:20	2h 02m/ 4h 00m	Gravytrain	Emails from prod.gt1.grvytrn.co.uk
56797	18 Dec, 17:21	0h 17m/ 4h 00m	AskBio	CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com
56410	13 Nov, 17:12	73d 3h 18m/ 4h 00m	Sucden	interstar07-10
56752	11 Dec, 11:36	54d 0h 48m/ 4h 00m	OpenCorporates	OC - Quote to remove all hardware from Sysgroup

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	58.851 msec
System CPU time	6.247 msec
Total CPU time	65.098 msec
Elapsed time	80.003 msec
Context switches	130 voluntary, 0 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-12-19&start=2025-11-17
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-12-19'
'start'	'2025-11-17'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 12, 19), 'start': datetime.date(2025, 11, 17), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-12-19&start=2025-11-17' [GET]>
tickets	[<Ticket(id=7338, rt_number=56803, queue=Requests, subject=STAR dteadmin user to be added to Interstar07-10, ticket_status=closed, client=Sucden, priority=41, created=2025-12-19 14:49:29, last_txn_id=0>, <Ticket(id=7153, rt_number=56621, queue=Requests, subject=Updated public key, ticket_status=closed, client=ITC Compliance, priority=2, created=2025-11-27 13:24:13, last_txn_id=0>, <Ticket(id=7263, rt_number=56728, queue=Requests, subject=Docker Registry, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-12-09 11:38:27, last_txn_id=0>, <Ticket(id=7037, rt_number=56472, queue=Requests, subject=Stop overwriting sssd.conf with puppet, ticket_status=closed, client=Tusk IC, priority=2, created=2025-11-20 17:00:43, last_txn_id=0>, <Ticket(id=7251, rt_number=56716, queue=Requests, subject=mammoth and elephant will be shutdown, ticket_status=closed, client=Tusk IC, priority=41, created=2025-12-08 10:16:59, last_txn_id=0>, <Ticket(id=7174, rt_number=56642, queue=Requests, subject=Arpino Warehouse Move - Urgent, ticket_status=closed, client=Advensys, priority=48, created=2025-12-01 14:29:19, last_txn_id=0>, <Ticket(id=6989, rt_number=56425, queue=Requests, subject=status of ocado servers, ticket_status=closed, client=Azura, priority=41, created=2025-11-17 08:36:55, last_txn_id=0>, <Ticket(id=7308, rt_number=56773, queue=Requests, subject=SFL Old servers root access, ticket_status=closed, client=Sucden, priority=1, created=2025-12-15 12:40:03, last_txn_id=0>, <Ticket(id=7155, rt_number=56623, queue=Requests, subject=VPN access for Jim Potter, ticket_status=closed, client=JISC, priority=62, created=2025-11-27 17:35:02, last_txn_id=0>, <Ticket(id=7159, rt_number=56627, queue=Requests, subject=Remove Tusk servers from support, ticket_status=closed, client=Tusk IC, priority=43, created=2025-11-28 12:31:51, last_txn_id=0>, <Ticket(id=7164, rt_number=56632, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2025-12-01 00:00:03, last_txn_id=0>, <Ticket(id=6984, rt_number=56420, queue=Requests, subject=SSL certificates on woodlands, ticket_status=closed, client=Midnight Hax, priority=42, created=2025-11-16 12:00:16, last_txn_id=0>, <Ticket(id=6988, rt_number=56424, queue=Requests, subject=[FIRING:1] Database connections [count sum] (RDS) Tiger Computing (oc-prod-openc DatabaseConnections), ticket_status=closed, client=OpenCorporates, priority=61, created=2025-11-17 00:12:41, last_txn_id=0>, <Ticket(id=7021, rt_number=56457, queue=Requests, subject=ETXAWS01, ticket_status=closed, client=Tangram, priority=2, created=2025-11-18 12:38:35, last_txn_id=0>, <Ticket(id=7039, rt_number=56474, queue=Requests, subject=Re: PromPT email, ticket_status=closed, client=AskBio, priority=61, created=2025-11-21 09:10:25, last_txn_id=0>, <Ticket(id=7055, rt_number=56490, queue=Requests, subject=Server Shutdown, ticket_status=closed, client=OpenCorporates, priority=5, created=2025-11-24 11:51:21, last_txn_id=0>, <Ticket(id=7310, rt_number=56775, queue=Requests, subject=Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025), ticket_status=closed, client=Lantech, priority=41, created=2025-12-15 14:22:01, last_txn_id=0>, <Ticket(id=7307, rt_number=56772, queue=Requests, subject=CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk, ticket_status=rejected, client=Cirencester College, priority=50, created=2025-12-15 08:36:02, last_txn_id=0>, <Ticket(id=7099, rt_number=56535, queue=Requests, subject=macleod.synpromics.com storr monitoring, ticket_status=closed, client=AskBio, priority=41, created=2025-11-25 11:46:29, last_txn_id=0>, <Ticket(id=7005, rt_number=56441, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=62, created=2025-11-18 08:21:16, last_txn_id=0>, <Ticket(id=7284, rt_number=56749, queue=Requests, subject=Geograph Gitlab upgrade (18.6.2), ticket_status=closed, client=Geograph, priority=41, created=2025-12-11 09:32:06, last_txn_id=0>, <Ticket(id=7139, rt_number=56575, queue=Requests, subject=upcoming network outage, ticket_status=closed, client=Tusk IC, priority=41, created=2025-11-26 13:23:08, last_txn_id=0>, <Ticket(id=7283, rt_number=56748, queue=Requests, subject=Tangram Gitlab upgrade (18.6.2), ticket_status=closed, client=Tangram, priority=41, created=2025-12-11 09:28:42, last_txn_id=0>, <Ticket(id=7279, rt_number=56745, queue=Requests, subject=Tusk IC access - 15 Dec , ticket_status=closed, client=Tusk IC, priority=0, created=2025-12-10 15:58:07, last_txn_id=0>, <Ticket(id=7252, rt_number=56717, queue=Requests, subject=rodney2.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=42, created=2025-12-08 10:30:42, last_txn_id=0>, <Ticket(id=7053, rt_number=56488, queue=Requests, subject=ford6.opentrk.com vpn certificate, ticket_status=closed, client=Azura, priority=2, created=2025-11-24 11:14:08, last_txn_id=0>, <Ticket(id=7325, rt_number=56790, queue=Requests, subject=Linux estate patching - January 2026, ticket_status=closed, client=Sucden, priority=64, created=2025-12-17 14:59:24, last_txn_id=2439520>, <Ticket(id=7276, rt_number=56742, queue=Requests, subject=crylonlis2024 reboot, ticket_status=closed, client=Crystal Units, priority=61, created=2025-12-10 09:59:09, last_txn_id=0>, <Ticket(id=7150, rt_number=56618, queue=Requests, subject=Upgrade damien.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=43, created=2025-11-27 11:17:49, last_txn_id=0>, <Ticket(id=7278, rt_number=56744, queue=Requests, subject=fstab Entry, ticket_status=closed, client=Rotastat, priority=41, created=2025-12-10 13:12:46, last_txn_id=0>, <Ticket(id=7256, rt_number=56721, queue=Requests, subject=Fwd: Your imoves invoice #189158, ticket_status=closed, client=Imoves, priority=42, created=2025-12-08 15:15:19, last_txn_id=0>, <Ticket(id=7181, rt_number=56679, queue=Requests, subject=Access issue on Mull, ticket_status=closed, client=AskBio, priority=62, created=2025-12-02 09:58:03, last_txn_id=0>, <Ticket(id=7158, rt_number=56626, queue=Requests, subject=new VPN address for Globecast, ticket_status=closed, client=Globecast, priority=1, created=2025-11-28 11:24:27, last_txn_id=0>, <Ticket(id=7224, rt_number=56689, queue=Requests, subject=Local Firewall rules, ticket_status=closed, client=Sucden, priority=62, created=2025-12-03 12:22:47, last_txn_id=0>, <Ticket(id=7000, rt_number=56436, queue=Requests, subject=Create Client Services accounts for Martin and Peter, ticket_status=closed, client=Sucden, priority=42, created=2025-11-17 15:47:09, last_txn_id=0>, <Ticket(id=7032, rt_number=56467, queue=Requests, subject=FW: Remove AMEX Symbol from Payment Card Options, ticket_status=closed, client=ERF Electrical, priority=1, created=2025-11-20 09:50:09, last_txn_id=0>, <Ticket(id=7023, rt_number=56459, queue=Requests, subject=Clocks changed, ticket_status=closed, client=ITC Compliance, priority=62, created=2025-11-18 17:38:01, last_txn_id=0>, <Ticket(id=7137, rt_number=56573, queue=Requests, subject=Upgrade Nextflow (Consultancy), ticket_status=closed, client=AskBio, priority=61, created=2025-11-26 10:14:15, last_txn_id=0>, <Ticket(id=7148, rt_number=56584, queue=Requests, subject=Geograph Gitlab upgrade (18.6.1), ticket_status=closed, client=Geograph, priority=41, created=2025-11-27 09:05:03, last_txn_id=0>, <Ticket(id=7057, rt_number=56492, queue=Requests, subject=Re: [-External-] SBD server Slowness and unavailability, ticket_status=closed, client=ATA Group, priority=2, created=2025-11-24 15:12:37, last_txn_id=0>, <Ticket(id=7147, rt_number=56583, queue=Requests, subject=Tangram Gitlab upgrade (18.6.1), ticket_status=closed, client=Tangram, priority=41, created=2025-11-27 08:59:35, last_txn_id=0>, <Ticket(id=7277, rt_number=56743, queue=Requests, subject=CGram systemd service, ticket_status=closed, client=Rotastat, priority=41, created=2025-12-10 11:30:14, last_txn_id=0>, <Ticket(id=7275, rt_number=56741, queue=Requests, subject=Config files, ticket_status=closed, client=Tusk IC, priority=41, created=2025-12-10 08:30:59, last_txn_id=0>, <Ticket(id=7176, rt_number=56644, queue=Requests, subject=CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org, ticket_status=closed, client=Entrepreneurs Circle, priority=65, created=2025-12-01 16:18:31, last_txn_id=0>, <Ticket(id=7291, rt_number=56756, queue=Requests, subject=Amendment to rebooting protocol, ticket_status=closed, client=AskBio, priority=41, created=2025-12-11 16:45:44, last_txn_id=0>, <Ticket(id=7293, rt_number=56758, queue=Requests, subject=New accounts, ticket_status=closed, client=AskBio, priority=64, created=2025-12-12 12:48:27, last_txn_id=2433375>, <Ticket(id=7286, rt_number=56751, queue=Requests, subject=wkhtmltopdf not available, ticket_status=closed, client=Gravytrain, priority=41, created=2025-12-11 11:09:01, last_txn_id=0>, <Ticket(id=7221, rt_number=56686, queue=Requests, subject=Install a CPAN module, ticket_status=closed, client=TCV, priority=41, created=2025-12-03 12:14:24, last_txn_id=0>, <Ticket(id=7233, rt_number=56698, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=63, created=2025-12-04 15:44:53, last_txn_id=2434333>, <Ticket(id=7290, rt_number=56755, queue=Requests, subject=IXN ILO, ticket_status=closed, client=Sucden, priority=42, created=2025-12-11 12:38:52, last_txn_id=0>, <Ticket(id=7289, rt_number=56754, queue=Requests, subject=Request to secure public access to .git/ and 3 other files on moodle.ipa.ie, ticket_status=closed, client=Lantech, priority=42, created=2025-12-11 12:14:55, last_txn_id=0>, <Ticket(id=7297, rt_number=56762, queue=Requests, subject=Disk array on Talisker, ticket_status=closed, client=AskBio, priority=42, created=2025-12-12 15:59:02, last_txn_id=0>, <Ticket(id=7171, rt_number=56639, queue=Requests, subject=Contract for 2026, ticket_status=closed, client=ATA Group, priority=7, created=2025-12-01 11:19:13, last_txn_id=0>, <Ticket(id=7001, rt_number=56437, queue=Requests, subject=Emails from prod.gt1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=46, created=2025-11-17 16:20:58, last_txn_id=2435439>, <Ticket(id=7332, rt_number=56797, queue=Requests, subject=CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2025-12-18 17:21:28, last_txn_id=0>, <Ticket(id=6974, rt_number=56410, queue=Requests, subject=interstar07-10, ticket_status=closed, client=Sucden, priority=8, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=7287, rt_number=56752, queue=Requests, subject=OC - Quote to remove all hardware from Sysgroup, ticket_status=closed, client=OpenCorporates, priority=7, created=2025-12-11 11:36:46, last_txn_id=0>]

Request response

17 Nov - 19 Dec

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COOKIES Variables

SESSION Variables

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POST Variables

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initial_response_report_drilldown.html

SQLAlchemy queries

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Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 08:35:23.895089	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895136	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895145	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895151	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895156	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895162	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895167	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895172	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895177	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895182	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895186	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895191	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895196	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895200	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895205	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895210	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895215	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895220	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895225	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895229	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895234	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895239	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895244	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895249	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895255	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895283	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895289	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895295	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895300	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895305	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895311	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895316	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895321	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895327	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895332	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895337	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895343	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895348	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895353	xxx	./services/model.py:838
DEBUG	2026-07-09 08:35:23.895358	xxx	./services/model.py:838