Request response

24 Nov - 28 Nov

RT	Created	Actual/Target response	Client	Subject
56621	27 Nov, 13:24	0h 05m/ 4h 00m	ITC Compliance	Updated public key
56623	27 Nov, 17:35	0h 27m/ 4h 00m	JISC	VPN access for Jim Potter
56627	28 Nov, 12:31	0h 01m/ 4h 00m	Tusk IC	Remove Tusk servers from support
56490	24 Nov, 11:51	0h 37m/ 4h 00m	OpenCorporates	Server Shutdown
56535	25 Nov, 11:46	0h 02m/ 4h 00m	AskBio	macleod.synpromics.com storr monitoring
56575	26 Nov, 13:23	0h 03m/ 4h 00m	Tusk IC	upcoming network outage
56488	24 Nov, 11:14	0h 19m/ 4h 00m	Azura	ford6.opentrk.com vpn certificate
56618	27 Nov, 11:17	8h 20m/ 4h 00m	OGT	Upgrade damien.internal.ogtip.com to Debian 13 Trixie
56626	28 Nov, 11:24	0h 05m/ 4h 00m	Globecast	new VPN address for Globecast
56573	26 Nov, 10:14	0h 28m/ 4h 00m	AskBio	Upgrade Nextflow (Consultancy)
56584	27 Nov, 09:05	0h 01m/ 4h 00m	Geograph	Geograph Gitlab upgrade (18.6.1)
56492	24 Nov, 15:12	0h 12m/ 4h 00m	ATA Group	Re: [-External-] SBD server Slowness and unavailability
56583	27 Nov, 08:59	0h 05m/ 4h 00m	Tangram	Tangram Gitlab upgrade (18.6.1)

git hash: master (c8f901f4)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.1	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.1.4	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.0	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.9.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.7.8	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.3	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.2	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.2	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.45	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.5	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	43.354 msec
System CPU time	4.223 msec
Total CPU time	47.577 msec
Elapsed time	62.047 msec
Context switches	47 voluntary, 0 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-11-28&start=2025-11-24
REMOTE_ADDR	10.42.13.14
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-11-28'
'start'	'2025-11-24'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 11, 28), 'start': datetime.date(2025, 11, 24), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-11-28&start=2025-11-24' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=7153, rt_number=56621, queue=Requests, subject=Updated public key, ticket_status=closed, client=ITC Compliance, priority=2, created=2025-11-27 13:24:13, last_txn_id=0>, <Ticket(id=7155, rt_number=56623, queue=Requests, subject=VPN access for Jim Potter, ticket_status=closed, client=JISC, priority=62, created=2025-11-27 17:35:02, last_txn_id=0>, <Ticket(id=7159, rt_number=56627, queue=Requests, subject=Remove Tusk servers from support, ticket_status=closed, client=Tusk IC, priority=43, created=2025-11-28 12:31:51, last_txn_id=0>, <Ticket(id=7055, rt_number=56490, queue=Requests, subject=Server Shutdown, ticket_status=closed, client=OpenCorporates, priority=5, created=2025-11-24 11:51:21, last_txn_id=0>, <Ticket(id=7099, rt_number=56535, queue=Requests, subject=macleod.synpromics.com storr monitoring, ticket_status=closed, client=AskBio, priority=41, created=2025-11-25 11:46:29, last_txn_id=0>, <Ticket(id=7139, rt_number=56575, queue=Requests, subject=upcoming network outage, ticket_status=closed, client=Tusk IC, priority=41, created=2025-11-26 13:23:08, last_txn_id=0>, <Ticket(id=7053, rt_number=56488, queue=Requests, subject=ford6.opentrk.com vpn certificate, ticket_status=closed, client=Azura, priority=2, created=2025-11-24 11:14:08, last_txn_id=0>, <Ticket(id=7150, rt_number=56618, queue=Requests, subject=Upgrade damien.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=43, created=2025-11-27 11:17:49, last_txn_id=0>, <Ticket(id=7158, rt_number=56626, queue=Requests, subject=new VPN address for Globecast, ticket_status=closed, client=Globecast, priority=1, created=2025-11-28 11:24:27, last_txn_id=0>, <Ticket(id=7137, rt_number=56573, queue=Requests, subject=Upgrade Nextflow (Consultancy), ticket_status=closed, client=AskBio, priority=61, created=2025-11-26 10:14:15, last_txn_id=0>, <Ticket(id=7148, rt_number=56584, queue=Requests, subject=Geograph Gitlab upgrade (18.6.1), ticket_status=closed, client=Geograph, priority=41, created=2025-11-27 09:05:03, last_txn_id=0>, <Ticket(id=7057, rt_number=56492, queue=Requests, subject=Re: [-External-] SBD server Slowness and unavailability, ticket_status=closed, client=ATA Group, priority=2, created=2025-11-24 15:12:37, last_txn_id=0>, <Ticket(id=7147, rt_number=56583, queue=Requests, subject=Tangram Gitlab upgrade (18.6.1), ticket_status=closed, client=Tangram, priority=41, created=2025-11-27 08:59:35, last_txn_id=0>]

Request response

24 Nov - 28 Nov

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-01-20 21:03:17.820937	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.820992	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821003	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821012	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821018	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821024	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821030	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821036	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821041	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821047	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821053	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821059	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821064	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821070	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821076	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821082	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821088	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821094	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821099	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821113	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821123	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821131	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821137	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821143	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821150	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821156	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821162	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821168	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821174	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821180	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821187	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821193	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821198	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821203	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821208	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821214	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821219	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821224	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821229	xxx	./services/model.py:838
DEBUG	2026-01-20 21:03:17.821235	xxx	./services/model.py:838