Request response

03 Nov - 07 Nov

RT	Created	Actual/Target response	Client	Subject
56316	04 Nov, 10:32	0h 04m/ 4h 00m	JISC	Jisc VPN user cert renewals
56007	25 Sep, 13:20	26d 9h 30m/ 4h 00m	Kahootz	Remove Kahootz servers from support
56304	03 Nov, 00:00	5h 04m/ 4h 00m	Ingeus	Ingeus: login to Azure
56328	04 Nov, 14:35	0h 04m/ 4h 00m	Global Brands	user access on global brands systems
56331	05 Nov, 08:05	0h 01m/ 4h 00m	Trident Honda	vmsvr1.trident.lan pacemaker warning
56337	05 Nov, 14:08	0h 09m/ 4h 00m	Sucden	UAT Martha/Maude No multicast since OS Upgrade
56320	04 Nov, 11:15	0h 04m/ 4h 00m	AskBio	Askbio datavita vms certificate expiry
56363	07 Nov, 17:10	0h 00m/ 4h 00m	OpenCorporates	RDS Support - Max ID's (consultancy)
56327	04 Nov, 13:02	0h 07m/ 4h 00m	Novadata	Your AWS CloudShell data is scheduled for deletion on November 14, 2025
56340	05 Nov, 17:10	1h 09m/ 4h 00m	AskBio	Renaming and removing mounts
56347	06 Nov, 10:42	0h 21m/ 4h 00m	ITC Compliance	Additional support and SSH access
56352	06 Nov, 17:22	0h 45m/ 4h 00m	ATA Group	Re: [-External-] HPC \| Backup Disk Repair / Busy
56361	07 Nov, 10:53	0h 10m/ 4h 00m	OpenCorporates	RDS Support - Max ID's
56319	04 Nov, 11:08	0h 02m/ 4h 00m	Global Brands	Global Brands Warehouse VPN cert expiry
56317	04 Nov, 10:49	0h 04m/ 4h 00m	ITC Compliance	ITC Wildcard certificate expiry
56348	06 Nov, 13:23	2d 2h 55m/ 4h 00m	Azura	Ocado Firewall (consultancy)

git hash: master (b637c68b)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	70.981 msec
System CPU time	0.321 msec
Total CPU time	71.302 msec
Elapsed time	88.507 msec
Context switches	20 voluntary, 12 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-11-07&start=2025-11-03
REMOTE_ADDR	10.42.58.148
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

Variable	Value
'end'	'2025-11-07'
'start'	'2025-11-03'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 11, 7), 'start': datetime.date(2025, 11, 3), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-11-07&start=2025-11-03' [GET]>
tickets	[<Ticket(id=6882, rt_number=56316, queue=Requests, subject=Jisc VPN user cert renewals, ticket_status=closed, client=JISC, priority=62, created=2025-11-04 10:32:43, last_txn_id=0>, <Ticket(id=6636, rt_number=56007, queue=Requests, subject=Remove Kahootz servers from support, ticket_status=closed, client=Kahootz, priority=5, created=2025-09-25 13:20:53, last_txn_id=0>, <Ticket(id=6870, rt_number=56304, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2025-11-03 00:00:07, last_txn_id=0>, <Ticket(id=6894, rt_number=56328, queue=Requests, subject=user access on global brands systems, ticket_status=closed, client=Global Brands, priority=41, created=2025-11-04 14:35:11, last_txn_id=0>, <Ticket(id=6897, rt_number=56331, queue=Requests, subject=vmsvr1.trident.lan pacemaker warning, ticket_status=closed, client=Trident Honda, priority=41, created=2025-11-05 08:05:16, last_txn_id=0>, <Ticket(id=6903, rt_number=56337, queue=Requests, subject=UAT Martha/Maude No multicast since OS Upgrade, ticket_status=closed, client=Sucden, priority=62, created=2025-11-05 14:08:11, last_txn_id=0>, <Ticket(id=6886, rt_number=56320, queue=Requests, subject=Askbio datavita vms certificate expiry, ticket_status=closed, client=AskBio, priority=42, created=2025-11-04 11:15:02, last_txn_id=0>, <Ticket(id=6929, rt_number=56363, queue=Requests, subject=RDS Support - Max ID's (consultancy) , ticket_status=closed, client=OpenCorporates, priority=62, created=2025-11-07 17:10:01, last_txn_id=0>, <Ticket(id=6893, rt_number=56327, queue=Requests, subject=Your AWS CloudShell data is scheduled for deletion on November 14, 2025, ticket_status=closed, client=Novadata, priority=41, created=2025-11-04 13:02:42, last_txn_id=0>, <Ticket(id=6906, rt_number=56340, queue=Requests, subject=Renaming and removing mounts, ticket_status=closed, client=AskBio, priority=61, created=2025-11-05 17:10:31, last_txn_id=0>, <Ticket(id=6913, rt_number=56347, queue=Requests, subject=Additional support and SSH access, ticket_status=closed, client=ITC Compliance, priority=1, created=2025-11-06 10:42:47, last_txn_id=0>, <Ticket(id=6918, rt_number=56352, queue=Requests, subject=Re: [-External-] HPC \| Backup Disk Repair / Busy, ticket_status=closed, client=ATA Group, priority=62, created=2025-11-06 17:22:16, last_txn_id=0>, <Ticket(id=6927, rt_number=56361, queue=Requests, subject=RDS Support - Max ID's, ticket_status=closed, client=OpenCorporates, priority=62, created=2025-11-07 10:53:39, last_txn_id=0>, <Ticket(id=6885, rt_number=56319, queue=Requests, subject=Global Brands Warehouse VPN cert expiry, ticket_status=closed, client=Global Brands, priority=44, created=2025-11-04 11:08:36, last_txn_id=0>, <Ticket(id=6883, rt_number=56317, queue=Requests, subject=ITC Wildcard certificate expiry, ticket_status=closed, client=ITC Compliance, priority=65, created=2025-11-04 10:49:43, last_txn_id=0>, <Ticket(id=6914, rt_number=56348, queue=Requests, subject=Ocado Firewall (consultancy), ticket_status=resolved, client=Azura, priority=49, created=2025-11-06 13:23:50, last_txn_id=0>]

Request response

03 Nov - 07 Nov

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-23 20:06:10.768146	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768211	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768224	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768234	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768242	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768250	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768256	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768264	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768270	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768277	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768284	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768290	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768297	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768303	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768310	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768317	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768323	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768331	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768341	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768351	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768366	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768375	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768382	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768390	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768397	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768404	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768410	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768416	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768423	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768429	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768436	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768443	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768465	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768474	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768481	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768491	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768497	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768504	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768510	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:10.768517	xxx	./services/model.py:838