Request response

06 Oct - 07 Nov

RT Created Actual/Target response Client Subject
56243 22 Oct, 12:16 0h 10m/ 4h 00m AskBio User accounts
56296 31 Oct, 11:14 0h 11m/ 4h 00m ATA Group emergency contact
56171 10 Oct, 08:46 0h 02m/ 4h 00m NFW nfwgs2.nfw.internal connection timeouts
56172 10 Oct, 08:52 0h 03m/ 4h 00m Kahootz redis patching
56316 04 Nov, 10:32 0h 04m/ 4h 00m JISC Jisc VPN user cert renewals
56161 08 Oct, 17:26 0h 04m/ 4h 00m ATA Group RE: question
56212 17 Oct, 10:56 0h 19m/ 4h 00m Kahootz Kahootz Migration to AWS
56164 09 Oct, 09:20 0h 01m/ 4h 00m Geograph Geograph Gitlab upgrade (18.4.2)
56276 28 Oct, 14:39 0h 01m/ 4h 00m Midnight Hax mpc.jbpc.co.uk - Puppet cleanup
56007 25 Sep, 13:20 26d 9h 30m/ 4h 00m Kahootz Remove Kahootz servers from support
56160 08 Oct, 17:19 0h 09m/ 4h 00m Trident Honda VM hera root disk
56180 13 Oct, 10:43 0h 03m/ 4h 00m OpenCorporates Remove DC access for Ayhan
56230 21 Oct, 09:44 0h 07m/ 4h 00m ITC Compliance SSH access to servers
56158 08 Oct, 10:21 0h 10m/ 4h 00m ATA Group HPC | Backup Disk Repair / Busy
56167 09 Oct, 11:58 0h 07m/ 4h 00m Novadata Arcturus
56165 09 Oct, 09:22 0h 02m/ 4h 00m eTherapeutics ETX Gitlab upgrade (18.4.2)
56141 06 Oct, 12:22 0h 04m/ 4h 00m Cirencester College CCVLE01 OS version
56156 08 Oct, 08:34 0h 10m/ 4h 00m Trident Honda vmsvr1/2.trident.lan pacemaker resource failure
56166 09 Oct, 10:20 0h 14m/ 4h 00m Global Brands hi
56137 06 Oct, 00:00 1h 59m/ 4h 00m Ingeus Ingeus: login to Azure
56159 08 Oct, 16:27 0h 02m/ 4h 00m Trident Honda VM velux
56213 17 Oct, 14:42 0h 11m/ 4h 00m Novadata FW: Workstation Specialists Technical Support - TN21964
56210 17 Oct, 09:32 0h 03m/ 4h 00m Crystal Units Fw: Issue with Lisec App – Printer Update Needed
56274 28 Oct, 11:39 0h 07m/ 4h 00m ITC Compliance WARNING: Cluster: ClusterCheck on web2.itccompliance.co.uk
56216 18 Oct, 10:56 0h 14m/ 4h 00m Kahootz Borg backups at Memset
56239 22 Oct, 09:44 0h 39m/ 4h 00m eTherapeutics ETX Gitlab upgrade (18.5.1)
56304 03 Nov, 00:00 5h 04m/ 4h 00m Ingeus Ingeus: login to Azure
56191 14 Oct, 08:46 0h 14m/ 4h 00m ATA Group Sandbox
56328 04 Nov, 14:35 0h 04m/ 4h 00m Global Brands user access on global brands systems
56244 22 Oct, 15:39 0h 05m/ 4h 00m Cirencester College Updating Moodle on CCVLE01
56331 05 Nov, 08:05 0h 01m/ 4h 00m Trident Honda vmsvr1.trident.lan pacemaker warning
56257 24 Oct, 15:57 0h 12m/ 4h 00m AskBio buildkit on jura
56264 27 Oct, 11:53 0h 03m/ 4h 00m AskBio Disable user: Oscar
56144 06 Oct, 13:42 0h 01m/ 4h 00m Ingeus Ingeus k8s version upgrade
56197 14 Oct, 15:51 0h 01m/ 4h 00m OpenCorporates Review Puppet config for Audit1
56196 14 Oct, 11:59 1h 48m/ 4h 00m ATA Group SUSE Environment Review
56337 05 Nov, 14:08 0h 09m/ 4h 00m Sucden UAT Martha/Maude No multicast since OS Upgrade
56249 23 Oct, 15:38 0h 04m/ 4h 00m AskBio talisker.synpromics.com volume usage /home
56247 23 Oct, 13:18 1h 01m/ 4h 00m Sucden Mark Phipps public ddeadmin key
56295 31 Oct, 10:06 0h 12m/ 4h 00m BD Group ErrorDocument Directives
56320 04 Nov, 11:15 0h 04m/ 4h 00m AskBio Askbio datavita vms certificate expiry
56173 10 Oct, 09:10 5h 12m/ 4h 00m OGT WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com
56271 28 Oct, 08:18 0h 06m/ 4h 00m NFW nfwgs2.nfw.internal storage volume usage /home
56263 27 Oct, 11:52 0h 01m/ 4h 00m ETX GitLab AWS IAM user query
56363 07 Nov, 17:10 0h 00m/ 4h 00m OpenCorporates RDS Support - Max ID's (consultancy)
56140 06 Oct, 12:21 0h 06m/ 4h 00m Sucden Patch Cycle
56201 15 Oct, 14:27 0h 03m/ 4h 00m Geograph AWS Lambda python3 EOL
56248 23 Oct, 14:00 0h 45m/ 4h 00m Cirencester College ccolive.cirencester.local storage volume usage /srv
56223 20 Oct, 09:54 0h 14m/ 4h 00m NFW SPAM ISSUE
56327 04 Nov, 13:02 0h 07m/ 4h 00m Novadata Your AWS CloudShell data is scheduled for deletion on November 14, 2025
56241 22 Oct, 10:23 0h 01m/ 4h 00m Geograph Geograph Gitlab upgrade (18.5.1)
56340 05 Nov, 17:10 1h 09m/ 4h 00m AskBio Renaming and removing mounts
56347 06 Nov, 10:42 0h 21m/ 4h 00m ITC Compliance Additional support and SSH access
56143 06 Oct, 13:30 0h 09m/ 4h 00m Tangram ETX k8s version upgrade
56290 30 Oct, 14:10 0h 02m/ 4h 00m ATA Group Linux patch question
56272 28 Oct, 08:32 0h 04m/ 4h 00m Rotastat CGram Service
56352 06 Nov, 17:22 0h 45m/ 4h 00m ATA Group Re: [-External-] HPC | Backup Disk Repair / Busy
56361 07 Nov, 10:53 0h 10m/ 4h 00m OpenCorporates RDS Support - Max ID's
56152 07 Oct, 12:34 0h 13m/ 4h 00m Gravytrain Carry out Ubuntu upgrades on production systems
56319 04 Nov, 11:08 0h 02m/ 4h 00m Global Brands Global Brands Warehouse VPN cert expiry
56273 28 Oct, 11:07 0h 02m/ 4h 00m AskBio Drive failure darkmatter.synpromics.com
56317 04 Nov, 10:49 0h 04m/ 4h 00m ITC Compliance ITC Wildcard certificate expiry
56277 28 Oct, 15:58 0h 15m/ 4h 00m Cirencester College PHP upgrade
56229 21 Oct, 08:07 0h 01m/ 4h 00m OGT manuel.internal.ogtip.com predictive disk failure
56348 06 Nov, 13:23 2d 2h 55m/ 4h 00m Azura Ocado Firewall (consultancy)

git hash: master (4425ed35)