Request response

11 Aug - 15 Aug

RT	Created	Actual/Target response	Client	Subject
55622	12 Aug, 09:16	0h 03m/ 4h 00m	Entrepreneurs Circle	Urgent: Access Termination Request for Usama Muhammad
55660	14 Aug, 19:03	0h 36m/ 4h 00m	Kahootz	2nd S3 destination for offsite Borgbackup copy
55597	07 Aug, 10:40	3d 7h 20m/ 4h 00m	Trident Honda	LDAPS Certificate on vmsvr1/2.trident.lan
55633	13 Aug, 09:08	0h 02m/ 4h 00m	Kahootz	Front system apache upgrades
55663	15 Aug, 08:47	0h 08m/ 4h 00m	Gravytrain	web.prod.qs1.grvytrn.co.uk multi-domain certificate expiry
55637	13 Aug, 11:59	0h 54m/ 4h 00m	eTherapeutics	GitLab Update Available: v18.2.2
55638	13 Aug, 11:59	0h 02m/ 4h 00m	Geograph	GitLab Update Available: v18.2.2
55641	13 Aug, 15:36	0h 05m/ 4h 00m	OpenCorporates	GitLab Update Available: v18.2.2
55656	14 Aug, 15:02	4d 4h 41m/ 4h 00m	Midnight Hax	Move Keith's systems to a new client
55648	14 Aug, 08:20	0h 04m/ 4h 00m	Novadata	leonis.novadata.internal failed services
55612	11 Aug, 09:34	0h 22m/ 4h 00m	OGT	Disk space
55617	11 Aug, 13:59	0h 09m/ 4h 00m	Kahootz	New fileservers
55614	11 Aug, 10:21	3d 0h 29m/ 4h 00m	BD Group	UKBF access recovery
55623	12 Aug, 09:29	0h 33m/ 4h 00m	OpenCorporates	https://analysis.opencorporates.com down
55659	14 Aug, 17:26	0h 02m/ 4h 00m	AskBio	Disk: fstab mounts on talisker.synpromics.com
55664	15 Aug, 09:56	0h 04m/ 4h 00m	OpenCorporates	OC VM Removals
55639	13 Aug, 13:37	0h 03m/ 4h 00m	Kahootz	Wireguard VPN on iomart infra
55616	11 Aug, 10:42	0h 09m/ 4h 00m	OGT	OGT OS upgrades (Debian 10)

git hash: master (a2100d46)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	50.678 msec
System CPU time	0.001 msec
Total CPU time	50.679 msec
Elapsed time	66.688 msec
Context switches	59 voluntary, 11 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-08-15&start=2025-08-11
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-08-15'
'start'	'2025-08-11'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 8, 15), 'start': datetime.date(2025, 8, 11), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-08-15&start=2025-08-11' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=6281, rt_number=55622, queue=Requests, subject=Urgent: Access Termination Request for Usama Muhammad, ticket_status=closed, client=Entrepreneurs Circle, priority=61, created=2025-08-12 09:16:20, last_txn_id=0>, <Ticket(id=6319, rt_number=55660, queue=Requests, subject=2nd S3 destination for offsite Borgbackup copy, ticket_status=closed, client=Kahootz, priority=62, created=2025-08-14 19:03:19, last_txn_id=0>, <Ticket(id=6256, rt_number=55597, queue=Requests, subject=LDAPS Certificate on vmsvr1/2.trident.lan, ticket_status=closed, client=Trident Honda, priority=2, created=2025-08-07 10:40:09, last_txn_id=0>, <Ticket(id=6292, rt_number=55633, queue=Requests, subject=Front system apache upgrades, ticket_status=closed, client=Kahootz, priority=61, created=2025-08-13 09:08:48, last_txn_id=0>, <Ticket(id=6322, rt_number=55663, queue=Requests, subject=web.prod.qs1.grvytrn.co.uk multi-domain certificate expiry, ticket_status=closed, client=Gravytrain, priority=43, created=2025-08-15 08:47:06, last_txn_id=0>, <Ticket(id=6296, rt_number=55637, queue=Requests, subject=GitLab Update Available: v18.2.2, ticket_status=closed, client=eTherapeutics, priority=42, created=2025-08-13 11:59:27, last_txn_id=0>, <Ticket(id=6297, rt_number=55638, queue=Requests, subject=GitLab Update Available: v18.2.2, ticket_status=closed, client=Geograph, priority=42, created=2025-08-13 11:59:35, last_txn_id=0>, <Ticket(id=6300, rt_number=55641, queue=Requests, subject=GitLab Update Available: v18.2.2, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-08-13 15:36:37, last_txn_id=0>, <Ticket(id=6315, rt_number=55656, queue=Requests, subject=Move Keith's systems to a new client, ticket_status=closed, client=Midnight Hax, priority=43, created=2025-08-14 15:02:03, last_txn_id=0>, <Ticket(id=6307, rt_number=55648, queue=Requests, subject=leonis.novadata.internal failed services, ticket_status=closed, client=Novadata, priority=41, created=2025-08-14 08:20:56, last_txn_id=0>, <Ticket(id=6271, rt_number=55612, queue=Requests, subject=Disk space, ticket_status=closed, client=OGT, priority=61, created=2025-08-11 09:34:14, last_txn_id=0>, <Ticket(id=6276, rt_number=55617, queue=Requests, subject=New fileservers, ticket_status=closed, client=Kahootz, priority=61, created=2025-08-11 13:59:50, last_txn_id=0>, <Ticket(id=6273, rt_number=55614, queue=Requests, subject=UKBF access recovery, ticket_status=closed, client=BD Group, priority=4, created=2025-08-11 10:21:41, last_txn_id=0>, <Ticket(id=6282, rt_number=55623, queue=Requests, subject=https://analysis.opencorporates.com down, ticket_status=closed, client=OpenCorporates, priority=62, created=2025-08-12 09:29:32, last_txn_id=0>, <Ticket(id=6318, rt_number=55659, queue=Requests, subject=Disk: fstab mounts on talisker.synpromics.com, ticket_status=closed, client=AskBio, priority=63, created=2025-08-14 17:26:14, last_txn_id=0>, <Ticket(id=6323, rt_number=55664, queue=Requests, subject=OC VM Removals, ticket_status=closed, client=OpenCorporates, priority=46, created=2025-08-15 09:56:07, last_txn_id=0>, <Ticket(id=6298, rt_number=55639, queue=Requests, subject=Wireguard VPN on iomart infra, ticket_status=closed, client=Kahootz, priority=65, created=2025-08-13 13:37:34, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=open, client=OGT, priority=49, created=2025-08-11 10:42:34, last_txn_id=0>]

Request response

11 Aug - 15 Aug

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2025-12-06 07:45:16.802430	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802482	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802493	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802502	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802509	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802516	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802522	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802529	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802535	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802541	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802547	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802554	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802559	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802566	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802572	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802584	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802592	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802599	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802606	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802612	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802617	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802624	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802629	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802635	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802641	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802648	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802655	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802663	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802669	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802675	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802683	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802689	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802695	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802701	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802707	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802713	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802720	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802727	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802734	xxx	./services/model.py:838
DEBUG	2025-12-06 07:45:16.802740	xxx	./services/model.py:838