Request response

16 Jun - 18 Jul

RT Created Actual/Target response Client Subject
55163 19 Jun, 16:14 0h 03m/ 4h 00m Entrepreneurs Circle Urgent Update Required: IP Address Change
55150 18 Jun, 08:29 0h 14m/ 4h 00m Globecast gcukscheddb02.globecastne.com root volume usage
55422 14 Jul, 10:49 0h 07m/ 4h 00m Geograph Fwd: Geograph Project | Failed pipeline for british-isles | f4636c1b
55255 28 Jun, 22:56 0h 23m/ 4h 00m AskBio /home usage
55363 04 Jul, 13:28 0h 11m/ 4h 00m NFW NEW Broadband provider
55155 18 Jun, 17:08 0h 08m/ 4h 00m ATA Group Technical onboarding | Pre-contract checks
55395 10 Jul, 08:54 0h 06m/ 4h 00m ITC Compliance Disaster recovery plan
55426 14 Jul, 15:34 0h 17m/ 4h 00m NFW New IP Address
55191 24 Jun, 14:34 0h 04m/ 4h 00m Tusk IC server login
55141 17 Jun, 10:29 0h 00m/ 4h 00m Gravytrain gravytrain remove/tweak checks that fail because of redirects
55140 17 Jun, 09:55 0h 43m/ 4h 00m Kahootz Borg backup objects in Glacier storage class
55151 18 Jun, 09:43 0h 23m/ 4h 00m Sucden Patch Cycle
55144 17 Jun, 12:11 0h 17m/ 4h 00m Gravytrain Backup request from S3
55408 10 Jul, 16:52 0h 19m/ 4h 00m Kahootz Packages from old kernel series
55152 18 Jun, 13:29 0h 14m/ 4h 00m AskBio Versioning on Coll, Mull, Jura and Iona /home
55185 24 Jun, 07:36 0h 21m/ 4h 00m JISC OpenAthens server patching l01 and l02
55178 23 Jun, 14:00 0h 03m/ 4h 00m AskBio Monitoring
55362 04 Jul, 00:00 2h 06m/ 4h 00m Sylvera Sylvera monthly backup check and tape swap
55352 02 Jul, 15:02 0h 03m/ 4h 00m OpenCorporates Shut down backgrounder2.opencorporates.internal
55391 09 Jul, 11:43 0h 21m/ 4h 00m Reigate College SSL Certificates
55397 10 Jul, 09:51 0h 24m/ 4h 00m Global Brands Additional RemoteUser VPN configs
55394 10 Jul, 08:52 0h 05m/ 4h 00m ITC Compliance Password reset request
55425 14 Jul, 13:46 0h 04m/ 4h 00m AskBio /weka on Macleod
55308 01 Jul, 09:55 0h 17m/ 4h 00m OpenCorporates Shutdown
55309 01 Jul, 10:08 5h 45m/ 4h 00m OpenCorporates Remove OC servers from support
55358 03 Jul, 11:19 0h 08m/ 4h 00m Sysdoc DNS Record updates intensively
55188 24 Jun, 10:01 0h 00m/ 4h 00m Sucden sucden auto yum cache cleanup
55247 26 Jun, 17:55 0h 17m/ 4h 00m AskBio GitLab updated
55175 23 Jun, 09:18 0h 13m/ 4h 00m Tusk IC new backup drives
55153 18 Jun, 16:59 0h 05m/ 4h 00m Entrepreneurs Circle Re: Introducing Usama and OpenVPN Setup Assistance
55400 10 Jul, 10:31 0h 03m/ 4h 00m eTherapeutics ETX Gitlab upgrade (18.1.2)
55314 02 Jul, 09:40 0h 27m/ 4h 00m eTherapeutics AWS IAM Identity Center SCIM Access Token Rotation
55403 10 Jul, 10:37 0h 03m/ 4h 00m Geograph Geograph Gitlab upgrade (18.1.2)
55402 10 Jul, 10:34 0h 01m/ 4h 00m OpenCorporates OpenCorporates Gitlab upgrade 18.1.2
55310 01 Jul, 18:39 5h 10m/ 4h 00m Visku Remove Visku servers from support
55239 26 Jun, 09:45 0h 01m/ 4h 00m eTherapeutics ETX Gitlab upgrade (18.1.1)
55268 30 Jun, 14:12 0h 31m/ 4h 00m BD Group Crontab updated
55197 25 Jun, 10:13 0h 03m/ 4h 00m Entrepreneurs Circle Setup Request for New Domain - ecmasterplan.co.uk
55244 26 Jun, 10:16 0h 05m/ 4h 00m Entrepreneurs Circle Assistance Required: Increasing PHP Memory Limit
55405 10 Jul, 10:43 0h 06m/ 4h 00m Global Brands Expiring CA | Remote User VPN
55387 08 Jul, 14:16 0h 03m/ 4h 00m AskBio Backups for PromPT, gitlab etc
55393 10 Jul, 08:40 0h 08m/ 4h 00m ITC Compliance User removal
55406 10 Jul, 12:54 0h 13m/ 4h 00m AskBio Weka file versioning
55167 20 Jun, 11:11 0h 10m/ 4h 00m eTherapeutics ETX Sonar upgrade
55371 07 Jul, 00:00 1h 33m/ 4h 00m Ingeus Ingeus: login to Azure
55423 14 Jul, 11:18 0h 13m/ 4h 00m AskBio libclang
55440 16 Jul, 00:00 1h 56m/ 4h 00m Sucden Sucden Patching Cycle
55452 17 Jul, 13:03 0h 12m/ 4h 00m Cirencester College User creation request
55449 17 Jul, 09:03 0h 09m/ 4h 00m Cirencester College Wildcard SSL/TLS .cirencester.ac.uk expiry
55404 10 Jul, 10:38 0h 01m/ 4h 00m Azura Expiring certificates | ford3,4,5.opentrk.com
55444 16 Jul, 11:11 0h 03m/ 4h 00m Gravytrain All sites down on web.prod.bf2.bedfordinsurance.co.uk
55458 18 Jul, 10:49 0h 14m/ 4h 00m OpenCorporates Turn off events-search
55446 16 Jul, 13:59 0h 30m/ 4h 00m Novadata FW: Your AWS CloudShell data is scheduled for deletion on July 26, 2025 [AWS Account: 542772753301]
55243 26 Jun, 10:03 0h 03m/ 4h 00m Geograph Geograph Gitlab upgrade (18.1.1)
55196 25 Jun, 09:19 0h 02m/ 4h 00m OpenCorporates Bot2 CA Cert
55242 26 Jun, 10:00 0h 02m/ 4h 00m OpenCorporates OpenCorporates Gitlab upgrade 18.1.1
55347 02 Jul, 10:13 2h 29m/ 4h 00m OpenCorporates HAProxy 14/15
55161 19 Jun, 11:39 0h 35m/ 4h 00m Edinburgh University Remove Edinburgh University servers from support
55359 03 Jul, 12:56 0h 00m/ 4h 00m Sucden Sucden Patching Cycle
55245 26 Jun, 15:07 0h 10m/ 4h 00m Sylvera SM Support / Relationship Sunsetting Steps
55366 04 Jul, 16:06 0h 22m/ 4h 00m Kahootz Change hosting root passwords
55385 08 Jul, 08:44 0h 05m/ 4h 00m OpenCorporates zcluster1/2 puppet certificate expiry
55351 02 Jul, 13:31 0h 05m/ 4h 00m Cirencester College CCVLE01 - Moodle Server
55349 02 Jul, 13:10 0h 05m/ 4h 00m OpenCorporates HAProxy 14 and 15 Support removal
55576 10 Jul, 10:33 17d 1h 04m/ 4h 00m AskBio Expiring LDAP certificate: edb-lab-skye.askbio.com
55251 27 Jun, 12:58 0h 14m/ 4h 00m JaeVee Remove Jaevee servers from support
55433 15 Jul, 09:57 0h 10m/ 4h 00m JISC OpenAthens server patching
55378 07 Jul, 12:36 0h 04m/ 4h 00m Sucden Qualys Vulnerabilities - Log4j / Redhat OpenJDK
55156 18 Jun, 17:21 4h 06m/ 4h 00m ATA Group Upgrade project

git hash: master (6c029d07)