Request response

21 Apr - 23 May

RT Created Actual/Target response Client Subject
54751 07 May, 09:15 0h 02m/ 4h 00m Cirencester College Remove from support: ccweb02,ccweb03,ccsitert
54599 22 Apr, 10:40 0h 03m/ 4h 00m TCV TCV DNS performance
54842 13 May, 20:08 0h 36m/ 4h 00m AskBio New Server and BMC IPs
54606 23 Apr, 08:36 0h 55m/ 4h 00m JISC OpenAthens patching
54618 24 Apr, 12:01 0h 06m/ 4h 00m OpenCorporates web / api / frontend redis
54848 14 May, 11:42 0h 02m/ 4h 00m OpenCorporates WARNING: Puppet certificate expiry on compute11.opencorporates.internal
54851 14 May, 14:50 0h 07m/ 4h 00m Kahootz Replacement fileServer Quotes
54672 01 May, 09:15 0h 07m/ 4h 00m Kahootz Add pmohq.shepherdsafetyservices.com to named.conf.local on oscar.
54665 30 Apr, 11:58 0h 09m/ 4h 00m Kahootz EC private key for a client TLS certificate
54666 30 Apr, 13:37 0h 04m/ 4h 00m Sucden *.sucden.co.uk unmerged configuration files
54603 22 Apr, 15:46 0h 12m/ 4h 00m Sysdoc URL Change for pipelines
54892 20 May, 14:02 0h 21m/ 4h 00m AskBio Handling prompt.synpromics.com URLs
54838 13 May, 15:30 0h 23m/ 4h 00m AskBio AskBio Highly Available Reverse Proxy
54634 25 Apr, 12:15 0h 08m/ 4h 00m Kahootz Puppet config
54797 13 May, 08:38 0h 08m/ 4h 00m Lantech IPA-M3 Database backup schedule
54846 14 May, 10:46 0h 02m/ 4h 00m OGT *.ogtip.com connectivity issue
54837 13 May, 14:27 0h 13m/ 4h 00m AskBio Root Passwords for Darkmatter, MacLoud, Talisker, Skye
54621 24 Apr, 14:18 0h 04m/ 4h 00m OpenCorporates Frontend Sentinels
54909 22 May, 08:46 0h 01m/ 4h 00m Geograph Geograph Gitlab upgrade (18.0.1)
54791 12 May, 13:53 0h 04m/ 4h 00m TCV Mail forwarding for 2 new queues
54649 28 Apr, 14:09 0h 09m/ 4h 00m AskBio Gitlab runners
54770 08 May, 15:50 0h 25m/ 4h 00m Econic Bio Configure Microsoft 365 Identity Provider
54658 29 Apr, 08:59 0h 13m/ 4h 00m Sysdoc Fw: Microsoft Defender for Cloud has detected suspicious activity in your environment
54752 07 May, 10:12 0h 02m/ 4h 00m Lantech Liaising in relation to IPA moodle.ipa.ie
54867 16 May, 09:51 0h 06m/ 4h 00m AskBio Login Failure
54763 08 May, 09:43 0h 01m/ 4h 00m eTherapeutics Upgrade GitLab to 17.11.2
54910 22 May, 08:50 0h 02m/ 4h 00m OpenCorporates OpenCorporates Gitlab upgrade 18.0.1
54911 22 May, 08:53 0h 01m/ 4h 00m eTherapeutics ETX Gitlab upgrade (18.0.1)
54792 12 May, 16:10 3h 18m/ 4h 00m Gravytrain Gravytrain indie check
54756 07 May, 16:35 0h 05m/ 4h 00m AskBio Gitlab group access token as ENV variable?
54765 08 May, 09:46 0h 01m/ 4h 00m Geograph Upgrade GitLab to 17.11.2
54932 23 May, 12:23 0h 12m/ 4h 00m Sucden Weekend Work - Affecting STAR Servers
54782 09 May, 21:34 0/ 4h 00m BD Group ef-v5-nodes.c.ef-platform.internal multiple/all domain timeouts
54648 28 Apr, 13:38 0h 07m/ 4h 00m Tusk IC TUSK IC: Linux password reset
54600 22 Apr, 11:45 0h 05m/ 4h 00m Entrepreneurs Circle Urgent Update Required: IP Address Change for New HQ
54681 02 May, 09:52 0h 07m/ 4h 00m AskBio Http to https
54660 29 Apr, 13:42 0h 03m/ 4h 00m AskBio docker version on iona/mull/coll/jura
54933 23 May, 16:02 0h 09m/ 4h 00m AskBio Alex
54873 17 May, 00:05 0/ 4h 00m BD Group Monitoring changes
54662 30 Apr, 07:33 0h 17m/ 4h 00m TCV TCV-Web4 PHP
54608 23 Apr, 10:04 0h 06m/ 4h 00m Sucden Service Removals
54601 22 Apr, 12:29 0h 04m/ 4h 00m OpenCorporates Frontend Redis Dump
54598 22 Apr, 09:45 0h 17m/ 4h 00m Gravytrain prod.gt1.grvytrn.co.uk disk full
54617 24 Apr, 09:05 0h 01m/ 4h 00m Geograph Geograph Gitlab upgrade (17.11.1)
54614 24 Apr, 08:14 0h 02m/ 4h 00m OpenCorporates OpenCorporates Gitlab upgrade 17.11.1
54616 24 Apr, 08:59 0h 02m/ 4h 00m eTherapeutics ETX Gitlab upgrade (17.11.1)
54622 24 Apr, 15:17 0h 06m/ 4h 00m BD Group IP Whitelisting
54663 30 Apr, 09:59 0h 03m/ 4h 00m AskBio group change for Andrew Kirkwood
54607 23 Apr, 09:33 0h 03m/ 4h 00m Tusk IC 'arpanpal' gid
54790 12 May, 13:11 0h 06m/ 4h 00m eTherapeutics DGX SSH keys
54615 24 Apr, 08:34 0h 14m/ 4h 00m Kahootz Daily dashboard (RT-34259) empty again
54654 28 Apr, 17:24 0h 06m/ 4h 00m Cambridge Flow Solutions cfsj01 node reboot
54659 29 Apr, 11:51 0h 50m/ 4h 00m OpenCorporates OC system removals
54893 20 May, 15:49 0h 08m/ 4h 00m OpenCorporates Bot2 Cert
54872 16 May, 14:39 0h 04m/ 4h 00m AskBio time on EDB-LAB-Skye
54651 28 Apr, 14:58 0h 12m/ 4h 00m Tusk IC change user passwords
54798 13 May, 08:39 0h 04m/ 4h 00m Gravytrain app.prod.qs1.grvytrn.co.uk unmerged config
54800 13 May, 09:13 0h 04m/ 4h 00m NFW nfw access issue
54801 13 May, 10:18 0h 14m/ 4h 00m AskBio prompt docker container / service problem
54748 07 May, 08:04 0h 18m/ 4h 00m Tusk IC new sudo user
54736 06 May, 12:41 0h 08m/ 4h 00m ITC Compliance DR Testing
54886 20 May, 08:09 0h 16m/ 4h 00m Gravytrain Systemd State on web.prod.qs1.grvytrn.co.uk
54920 22 May, 15:25 0h 01m/ 4h 00m Gravytrain Test access to GravyTrain dev systems
54749 07 May, 08:10 0h 21m/ 4h 00m JISC Re: Google Cloud Armor WAF Implementation Testing
54852 14 May, 14:54 0h 05m/ 4h 00m eTherapeutics Gitlab issues
54881 19 May, 13:06 0h 07m/ 4h 00m OpenCorporates Please remove from any systems
54854 14 May, 15:12 0h 24m/ 4h 00m AskBio Connection issues to servers after IP reassignment
54753 07 May, 10:26 0h 22m/ 4h 00m OGT Borg to Restic Switch
54755 07 May, 15:05 0h 32m/ 4h 00m AskBio prompt-softdev.askbio.com and capsiddb-softdev.askbio.com
54678 02 May, 07:33 0h 20m/ 4h 00m Cambridge Flow Solutions Ansys issue and move SLURM master
54887 20 May, 09:48 0h 05m/ 4h 00m Kahootz openjdk-11/17 patching
54869 16 May, 11:53 0h 20m/ 4h 00m AskBio cc'd tickets
54737 06 May, 14:22 0h 33m/ 4h 00m AskBio PromPT runner and server monitoring on Iona
54692 05 May, 00:00 4h 35m/ 4h 00m STS NHS FT Quarterly Systems Check
54764 08 May, 09:44 0h 01m/ 4h 00m OpenCorporates Upgrade GitLab to 17.11.2
54919 22 May, 15:22 0h 01m/ 4h 00m Gravytrain Setup client services portal access for Andrew and Greg (GravyTrain)
54771 08 May, 16:47 0h 23m/ 4h 00m Sucden Star Hardware Decommission - Phase 2
54900 21 May, 07:43 0h 18m/ 4h 00m JISC OpenAthens patching for l01 and l02
54670 01 May, 08:22 0h 03m/ 4h 00m ERF Electrical FTP Access - erfelectrical.co.uk / erfmakingme
54667 30 Apr, 15:53 0h 20m/ 4h 00m TCV mis.tcv.org.uk
54904 21 May, 12:40 0h 20m/ 4h 00m AskBio Science Drive mounts
54853 14 May, 14:57 0h 06m/ 4h 00m Sucden Critical Vulnerability showing in Qualys after patching cycle.
54913 22 May, 09:49 0h 04m/ 4h 00m AskBio pipenv venv location
54863 15 May, 15:58 0h 02m/ 4h 00m Kahootz Kernel update on Oscar and Papa
54870 16 May, 12:04 2h 35m/ 4h 00m TCV TCV DNS Build/Migration (consultancy)
54860 15 May, 11:24 9h 09m/ 4h 00m OpenCorporates Find a replacement for git3 SSH back-door
54847 14 May, 11:17 0h 02m/ 4h 00m Econic Bio Create client services account for Qian Gao
54735 06 May, 12:32 0h 03m/ 4h 00m ITC Compliance Expiring certificate: ITC Compliance
54931 23 May, 12:18 3d 9h 36m/ 4h 00m Aston Matthews RHEL 6.9 P2V (consultancy)
54896 20 May, 22:02 0h 08m/ 4h 00m Cambridge Flow Solutions Request for Quote
54693 05 May, 00:00 2h 50m/ 4h 00m Ingeus Ingeus: login to Azure
54878 19 May, 08:36 0h 18m/ 4h 00m AskBio Gitlab / docker builds in CI
54647 28 Apr, 12:59 0h 03m/ 4h 00m Azura Ocado Firewall

git hash: master (9cdcf9a5)