Request response

31 Mar - 02 May

RT Created Actual/Target response Client Subject
54562 15 Apr, 11:07 0h 02m/ 4h 00m Quickline aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade
54311 31 Mar, 13:43 0h 02m/ 4h 00m Sucden Load monitoring of Interstar01-06
54393 09 Apr, 14:17 0h 19m/ 4h 00m TCV Test domain?
54389 08 Apr, 17:41 0h 01m/ 4h 00m OpenCorporates Fix up HAProxy config
54599 22 Apr, 10:40 0h 03m/ 4h 00m TCV TCV DNS performance
54606 23 Apr, 08:36 0h 55m/ 4h 00m JISC OpenAthens patching
54618 24 Apr, 12:01 0h 06m/ 4h 00m OpenCorporates web / api / frontend redis
54672 01 May, 09:15 0h 07m/ 4h 00m Kahootz Add pmohq.shepherdsafetyservices.com to named.conf.local on oscar.
54665 30 Apr, 11:58 0h 09m/ 4h 00m Kahootz EC private key for a client TLS certificate
54666 30 Apr, 13:37 0h 04m/ 4h 00m Sucden *.sucden.co.uk unmerged configuration files
54603 22 Apr, 15:46 0h 12m/ 4h 00m Sysdoc URL Change for pipelines
54634 25 Apr, 12:15 0h 08m/ 4h 00m Kahootz Puppet config
54621 24 Apr, 14:18 0h 04m/ 4h 00m OpenCorporates Frontend Sentinels
54371 07 Apr, 09:09 0h 07m/ 4h 00m Edinburgh University mathsgpu2/3
54375 07 Apr, 15:59 0h 06m/ 4h 00m Kahootz Expired Puppet Release Key on Golf
54649 28 Apr, 14:09 0h 09m/ 4h 00m AskBio Gitlab runners
54658 29 Apr, 08:59 0h 13m/ 4h 00m Sysdoc Fw: Microsoft Defender for Cloud has detected suspicious activity in your environment
54483 11 Apr, 11:25 0h 04m/ 4h 00m OpenCorporates OpenC Release
54515 14 Apr, 11:29 0h 07m/ 4h 00m OpenCorporates Openc API - Release code to pre-production environment
54361 06 Apr, 13:44 1d 2h 49m/ 4h 00m OGT Create client services account for Jolyon Holdstock
54335 02 Apr, 11:29 0h 10m/ 4h 00m Cambridge Flow Solutions Ansys CFX 2024R2 not running on J cluster using slurm job scheduler
54403 10 Apr, 09:07 0h 19m/ 4h 00m Kahootz Backups
54377 07 Apr, 19:20 0h 12m/ 4h 00m AskBio List of Managed Servers
54404 10 Apr, 09:12 0h 16m/ 4h 00m OpenCorporates Staging Mesos
54497 11 Apr, 15:25 0h 07m/ 4h 00m Sucden FW: STAR hardware decommission
54350 04 Apr, 08:34 0h 18m/ 4h 00m TCV Cron <root@mis> /usr/sbin/ntpdate-debian > /dev/null
54394 09 Apr, 15:04 0h 29m/ 4h 00m OpenCorporates Ad hoc support requests next week
54387 08 Apr, 15:28 0h 02m/ 4h 00m OpenCorporates Creating an RDP snapshot of frontend Redis (10.43.15.31)
54343 03 Apr, 13:17 0h 04m/ 4h 00m BD Group Server Time Configuration
54324 01 Apr, 16:09 0h 04m/ 4h 00m Sucden Onboarding of svaolmgs201
54520 14 Apr, 14:27 0h 21m/ 4h 00m AskBio /tmp cleared on Coll, Jura, Mull and Iona
54367 07 Apr, 00:00 0h 59m/ 4h 00m Ingeus Ingeus: login to Azure
54369 07 Apr, 07:00 0h 47m/ 4h 00m Tusk IC update user details
54327 02 Apr, 08:00 0h 13m/ 4h 00m ITC Compliance System uptime
54567 15 Apr, 13:56 0h 16m/ 4h 00m OpenCorporates OpenC API - PR to remove Circle CI tests and replace with GitHub Workflow
54388 08 Apr, 15:41 0h 10m/ 4h 00m AskBio Odd tcl/Docker behaviour
54519 14 Apr, 14:18 0h 03m/ 4h 00m OpenCorporates Openc API - GitHub repo, remove CircleCI
54352 04 Apr, 09:26 0h 27m/ 4h 00m TCV TCV Domains
54576 16 Apr, 10:46 0h 06m/ 4h 00m BD Group PEN Tests
54239 25 Mar, 12:17 5d 6h 57m/ 4h 00m Ingeus Fwd: Azure DevOps personal access token nearing expiration
54398 09 Apr, 16:00 0h 05m/ 4h 00m Geograph Geograph Gitlab upgrade (17.10.4)
54312 31 Mar, 13:59 0h 04m/ 4h 00m Entrepreneurs Circle IP Address Change - SFTP
54340 03 Apr, 09:02 0h 03m/ 4h 00m NFW Allias
54323 01 Apr, 12:55 0h 05m/ 4h 00m Entrepreneurs Circle Request for IP Update – inprog.entrepreneurscircle.org - Access Issue
54348 04 Apr, 00:00 0h 21m/ 4h 00m Sylvera Sylvera monthly backup check and tape swap
54345 03 Apr, 16:13 0h 08m/ 4h 00m AskBio URGENT - Encryption Keys for COLL, JURA, IONA, MULL
54355 04 Apr, 11:49 0h 09m/ 4h 00m Cambridge Flow Solutions cfsj03 node reboot
54399 09 Apr, 16:07 0h 09m/ 4h 00m OpenCorporates OpenCorporates Gitlab upgrade (17.10.4)
54648 28 Apr, 13:38 0h 07m/ 4h 00m Tusk IC TUSK IC: Linux password reset
54589 17 Apr, 12:01 2h 37m/ 4h 00m Sucden Indie check of svaolmgs201
54575 16 Apr, 10:35 0h 02m/ 4h 00m OpenCorporates OpenC - GitHub PR to deploy code to PreProd environment
54580 16 Apr, 15:40 0h 05m/ 4h 00m OpenCorporates OpenC - GitHub PR to deploy release 1.1.5 to Production
54400 09 Apr, 16:26 0h 01m/ 4h 00m eTherapeutics ETX Gitlab upgrade (17.10.4)
54600 22 Apr, 11:45 0h 05m/ 4h 00m Entrepreneurs Circle Urgent Update Required: IP Address Change for New HQ
54374 07 Apr, 11:22 0h 03m/ 4h 00m AskBio UPS beeping
54681 02 May, 09:52 0h 07m/ 4h 00m AskBio Http to https
54660 29 Apr, 13:42 0h 03m/ 4h 00m AskBio docker version on iona/mull/coll/jura
54354 04 Apr, 11:44 0h 05m/ 4h 00m Kahootz Apache Logs
54382 08 Apr, 10:02 0h 05m/ 4h 00m JISC Google Cloud Armor WAF Implementation Testing
54662 30 Apr, 07:33 0h 17m/ 4h 00m TCV TCV-Web4 PHP
54608 23 Apr, 10:04 0h 06m/ 4h 00m Sucden Service Removals
54372 07 Apr, 09:10 1d 1h 42m/ 4h 00m OpenCorporates Improve OC mysql cluster monitoring
54601 22 Apr, 12:29 0h 04m/ 4h 00m OpenCorporates Frontend Redis Dump
54598 22 Apr, 09:45 0h 17m/ 4h 00m Gravytrain prod.gt1.grvytrn.co.uk disk full
54617 24 Apr, 09:05 0h 01m/ 4h 00m Geograph Geograph Gitlab upgrade (17.11.1)
54614 24 Apr, 08:14 0h 02m/ 4h 00m OpenCorporates OpenCorporates Gitlab upgrade 17.11.1
54616 24 Apr, 08:59 0h 02m/ 4h 00m eTherapeutics ETX Gitlab upgrade (17.11.1)
54622 24 Apr, 15:17 0h 06m/ 4h 00m BD Group IP Whitelisting
54474 10 Apr, 14:30 0h 02m/ 4h 00m Kahootz Tomcat startup
54277 27 Mar, 16:03 1d 6h 20m/ 4h 00m Gravytrain PCCs for Gravytrain
54574 16 Apr, 08:32 0h 14m/ 4h 00m OpenCorporates Better uptime
54663 30 Apr, 09:59 0h 03m/ 4h 00m AskBio group change for Andrew Kirkwood
54607 23 Apr, 09:33 0h 03m/ 4h 00m Tusk IC 'arpanpal' gid
54397 09 Apr, 15:52 0h 22m/ 4h 00m Ingeus Fwd: PIM: Tiger Admin 365's Owner role expires in 14 day(s)
54615 24 Apr, 08:34 0h 14m/ 4h 00m Kahootz Daily dashboard (RT-34259) empty again
54654 28 Apr, 17:24 0h 06m/ 4h 00m Cambridge Flow Solutions cfsj01 node reboot
54659 29 Apr, 11:51 0h 50m/ 4h 00m OpenCorporates OC system removals
54651 28 Apr, 14:58 0h 12m/ 4h 00m Tusk IC change user passwords
54402 10 Apr, 08:07 0h 06m/ 4h 00m OGT rodney1/2.internal.ogtip.com cluster issue
54479 11 Apr, 00:09 0/ 4h 00m OpenCorporates Improve OC ES monitoring
54380 08 Apr, 08:14 0h 15m/ 4h 00m OGT manuel.internal.ogtip.com predictive disk failure
54678 02 May, 07:33 0h 20m/ 4h 00m Cambridge Flow Solutions Ansys issue and move SLURM master
54346 03 Apr, 19:01 0h 21m/ 4h 00m AskBio Datavita server migration
54670 01 May, 08:22 0h 03m/ 4h 00m ERF Electrical FTP Access - erfelectrical.co.uk / erfmakingme
54563 15 Apr, 11:10 0h 01m/ 4h 00m Lantech ipa-m3.private.ipa.ie distro upgrade
54667 30 Apr, 15:53 0h 20m/ 4h 00m TCV mis.tcv.org.uk
54564 15 Apr, 11:13 0h 01m/ 4h 00m DLS Plastics dls-zimbra1.dls.internal distro upgrade
54440 10 Apr, 10:52 6h 29m/ 4h 00m OpenCorporates ElastiCache Monitoring
54566 15 Apr, 13:48 0h 00m/ 4h 00m Aston Matthews Support Tree / Aston Matthews - Linux Support
54647 28 Apr, 12:59 0h 03m/ 4h 00m Azura Ocado Firewall

git hash: master (6c029d07)