Request response

17 Mar - 18 Apr

RT	Created	Actual/Target response	Client	Subject
54190	20 Mar, 16:43	0h 07m/ 4h 00m	Sucden	Capacity monitoring
54027	03 Mar, 16:53	10d 6h 25m/ 4h 00m	Azura	Certificate expiring \| paneltex & spare
54146	14 Mar, 14:42	5d 2h 49m/ 4h 00m	Top To Toe	RETAIL SOFTWARE SOLUTIONS: Queries About Backups
54258	04 Nov, 08:31	99d 8h 36m/ 4h 00m	eTherapeutics	dgx2.internal.etherapeutics.co.uk excessive IPMI entries
54562	15 Apr, 11:07	0h 02m/ 4h 00m	Quickline	aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade
54311	31 Mar, 13:43	0h 02m/ 4h 00m	Sucden	Load monitoring of Interstar01-06
54393	09 Apr, 14:17	0h 19m/ 4h 00m	TCV	Test domain?
54389	08 Apr, 17:41	0h 01m/ 4h 00m	OpenCorporates	Fix up HAProxy config
54245	25 Mar, 15:38	0h 06m/ 4h 00m	BD Group	e
54371	07 Apr, 09:09	0h 07m/ 4h 00m	Edinburgh University	mathsgpu2/3
54375	07 Apr, 15:59	0h 06m/ 4h 00m	Kahootz	Expired Puppet Release Key on Golf
54483	11 Apr, 11:25	0h 04m/ 4h 00m	OpenCorporates	OpenC Release
54515	14 Apr, 11:29	0h 07m/ 4h 00m	OpenCorporates	Openc API - Release code to pre-production environment
54361	06 Apr, 13:44	1d 2h 49m/ 4h 00m	OGT	Create client services account for Jolyon Holdstock
54230	25 Mar, 09:56	0h 03m/ 4h 00m	Visku	Maintenance window
54227	25 Mar, 09:11	0h 16m/ 4h 00m	Imoves	Maintenance window
54335	02 Apr, 11:29	0h 10m/ 4h 00m	Cambridge Flow Solutions	Ansys CFX 2024R2 not running on J cluster using slurm job scheduler
54156	17 Mar, 15:05	0h 17m/ 4h 00m	Cambridge Flow Solutions	Tiger P12 certificate renewal
54199	21 Mar, 13:38	0h 14m/ 4h 00m	OpenCorporates	elasticsearch cluster hardware issue
54403	10 Apr, 09:07	0h 19m/ 4h 00m	Kahootz	Backups
54377	07 Apr, 19:20	0h 12m/ 4h 00m	AskBio	List of Managed Servers
54207	22 Mar, 09:13	0h 22m/ 4h 00m	TCV	Removal of Websites
54201	21 Mar, 14:04	0h 59m/ 4h 00m	OpenCorporates	Bot1 running slow
54404	10 Apr, 09:12	0h 16m/ 4h 00m	OpenCorporates	Staging Mesos
54240	25 Mar, 12:26	0h 03m/ 4h 00m	Sucden	OLM / Patching
54145	14 Mar, 14:29	5d 2h 24m/ 4h 00m	OpenCorporates	DB Cleanup tasks
54497	11 Apr, 15:25	0h 07m/ 4h 00m	Sucden	FW: STAR hardware decommission
54350	04 Apr, 08:34	0h 18m/ 4h 00m	TCV	Cron <root@mis> /usr/sbin/ntpdate-debian > /dev/null
54294	28 Mar, 11:54	0h 51m/ 4h 00m	DLS Plastics	DLS potential ransomware infection
54394	09 Apr, 15:04	0h 29m/ 4h 00m	OpenCorporates	Ad hoc support requests next week
54205	21 Mar, 16:45	0h 03m/ 4h 00m	eTherapeutics	FW: Product Update: Upgrade to Bitnami package for PostgreSQL new version
54387	08 Apr, 15:28	0h 02m/ 4h 00m	OpenCorporates	Creating an RDP snapshot of frontend Redis (10.43.15.31)
54196	21 Mar, 10:30	0h 17m/ 4h 00m	eTherapeutics	Remove stardrop from support
54343	03 Apr, 13:17	0h 04m/ 4h 00m	BD Group	Server Time Configuration
54324	01 Apr, 16:09	0h 04m/ 4h 00m	Sucden	Onboarding of svaolmgs201
54520	14 Apr, 14:27	0h 21m/ 4h 00m	AskBio	/tmp cleared on Coll, Jura, Mull and Iona
54237	25 Mar, 11:59	0h 04m/ 4h 00m	OpenCorporates	Pls remove
54222	24 Mar, 16:41	0h 04m/ 4h 00m	BD Group	Permissions Policy Update
54233	25 Mar, 11:09	0h 06m/ 4h 00m	Geograph	Fwd: [Action Required] Potential issue with nginx-ingress on your Amazon EKS cluster(s) [AWS Account: 788956665518] [EU-WEST-1]
54244	25 Mar, 15:31	0h 09m/ 4h 00m	Tusk IC	new user
54367	07 Apr, 00:00	0h 59m/ 4h 00m	Ingeus	Ingeus: login to Azure
54369	07 Apr, 07:00	0h 47m/ 4h 00m	Tusk IC	update user details
54327	02 Apr, 08:00	0h 13m/ 4h 00m	ITC Compliance	System uptime
54567	15 Apr, 13:56	0h 16m/ 4h 00m	OpenCorporates	OpenC API - PR to remove Circle CI tests and replace with GitHub Workflow
54228	25 Mar, 09:28	0h 16m/ 4h 00m	ERF Electrical	Maintenance window
54388	08 Apr, 15:41	0h 10m/ 4h 00m	AskBio	Odd tcl/Docker behaviour
54198	21 Mar, 11:20	0h 25m/ 4h 00m	OpenCorporates	Support for OC web and api
54519	14 Apr, 14:18	0h 03m/ 4h 00m	OpenCorporates	Openc API - GitHub repo, remove CircleCI
54234	25 Mar, 11:15	0h 09m/ 4h 00m	OpenCorporates	Remove search6 from support
54267	27 Mar, 08:53	0h 02m/ 4h 00m	OpenCorporates	OpenCorporates Gitlab upgrade 17.10.1
54299	28 Mar, 15:56	0h 09m/ 4h 00m	Kahootz	Borgbackup question
54352	04 Apr, 09:26	0h 27m/ 4h 00m	TCV	TCV Domains
54576	16 Apr, 10:46	0h 06m/ 4h 00m	BD Group	PEN Tests
54239	25 Mar, 12:17	5d 6h 57m/ 4h 00m	Ingeus	Fwd: Azure DevOps personal access token nearing expiration
54238	25 Mar, 12:16	0h 07m/ 4h 00m	Edinburgh University	mathsgpu3
54398	09 Apr, 16:00	0h 05m/ 4h 00m	Geograph	Geograph Gitlab upgrade (17.10.4)
54286	28 Mar, 08:55	0h 14m/ 4h 00m	Trident Honda	Backup service
54295	28 Mar, 09:22	3h 40m/ 4h 00m	OpenCorporates	Pls Remove
54312	31 Mar, 13:59	0h 04m/ 4h 00m	Entrepreneurs Circle	IP Address Change - SFTP
54268	27 Mar, 09:25	0h 37m/ 4h 00m	OpenCorporates	downgrade all the search1-5 from premier to business
54340	03 Apr, 09:02	0h 03m/ 4h 00m	NFW	Allias
54323	01 Apr, 12:55	0h 05m/ 4h 00m	Entrepreneurs Circle	Request for IP Update – inprog.entrepreneurscircle.org - Access Issue
54028	03 Mar, 16:57	10d 6h 13m/ 4h 00m	Rotastat	Expiring certificate \| gallus.rotastat.com
54348	04 Apr, 00:00	0h 21m/ 4h 00m	Sylvera	Sylvera monthly backup check and tape swap
54345	03 Apr, 16:13	0h 08m/ 4h 00m	AskBio	URGENT - Encryption Keys for COLL, JURA, IONA, MULL
54355	04 Apr, 11:49	0h 09m/ 4h 00m	Cambridge Flow Solutions	cfsj03 node reboot
54399	09 Apr, 16:07	0h 09m/ 4h 00m	OpenCorporates	OpenCorporates Gitlab upgrade (17.10.4)
54163	18 Mar, 08:04	0h 16m/ 4h 00m	JISC	Server patching for l01 and l02
54265	27 Mar, 08:49	0h 01m/ 4h 00m	Geograph	Geograph Gitlab upgrade (17.10.1)
54252	26 Mar, 10:35	0h 03m/ 4h 00m	AskBio	skye + weka + zipfile read failing
54266	27 Mar, 08:52	0h 01m/ 4h 00m	eTherapeutics	ETX Gitlab upgrade (17.10.1)
54589	17 Apr, 12:01	2h 37m/ 4h 00m	Sucden	Indie check of svaolmgs201
54575	16 Apr, 10:35	0h 02m/ 4h 00m	OpenCorporates	OpenC - GitHub PR to deploy code to PreProd environment
54580	16 Apr, 15:40	0h 05m/ 4h 00m	OpenCorporates	OpenC - GitHub PR to deploy release 1.1.5 to Production
54400	09 Apr, 16:26	0h 01m/ 4h 00m	eTherapeutics	ETX Gitlab upgrade (17.10.4)
54032	04 Mar, 08:06	12d 1h 49m/ 4h 00m	Azura	ford1/2.opentrk.com expiring certificate
54374	07 Apr, 11:22	0h 03m/ 4h 00m	AskBio	UPS beeping
54354	04 Apr, 11:44	0h 05m/ 4h 00m	Kahootz	Apache Logs
54008	27 Feb, 12:23	13d 0h 16m/ 4h 00m	BD Group	Stage Server
54077	06 Mar, 12:27	14d 3h 19m/ 4h 00m	Sucden	Support for svaolmgs201
54382	08 Apr, 10:02	0h 05m/ 4h 00m	JISC	Google Cloud Armor WAF Implementation Testing
54372	07 Apr, 09:10	1d 1h 42m/ 4h 00m	OpenCorporates	Improve OC mysql cluster monitoring
54474	10 Apr, 14:30	0h 02m/ 4h 00m	Kahootz	Tomcat startup
54277	27 Mar, 16:03	1d 6h 20m/ 4h 00m	Gravytrain	PCCs for Gravytrain
54574	16 Apr, 08:32	0h 14m/ 4h 00m	OpenCorporates	Better uptime
54164	18 Mar, 08:31	1h 17m/ 4h 00m	Sucden	Sucden systems monitoring cleanup
54397	09 Apr, 15:52	0h 22m/ 4h 00m	Ingeus	Fwd: PIM: Tiger Admin 365's Owner role expires in 14 day(s)
54202	21 Mar, 15:38	0h 24m/ 4h 00m	OpenCorporates	RDS monitoring
54270	24 Mar, 14:44	2d 5h 18m/ 4h 00m	OpenCorporates	Server support removals
54402	10 Apr, 08:07	0h 06m/ 4h 00m	OGT	rodney1/2.internal.ogtip.com cluster issue
54479	11 Apr, 00:09	0/ 4h 00m	OpenCorporates	Improve OC ES monitoring
54380	08 Apr, 08:14	0h 15m/ 4h 00m	OGT	manuel.internal.ogtip.com predictive disk failure
54346	03 Apr, 19:01	0h 21m/ 4h 00m	AskBio	Datavita server migration
54185	20 Mar, 13:42	0h 11m/ 4h 00m	AskBio	Gitlab move
54563	15 Apr, 11:10	0h 01m/ 4h 00m	Lantech	ipa-m3.private.ipa.ie distro upgrade
54564	15 Apr, 11:13	0h 01m/ 4h 00m	DLS Plastics	dls-zimbra1.dls.internal distro upgrade
54440	10 Apr, 10:52	6h 29m/ 4h 00m	OpenCorporates	ElastiCache Monitoring
54566	15 Apr, 13:48	0h 00m/ 4h 00m	Aston Matthews	Support Tree / Aston Matthews - Linux Support

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	279.044 msec
System CPU time	3.539 msec
Total CPU time	282.583 msec
Elapsed time	305.225 msec
Context switches	161 voluntary, 24 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-04-18&start=2025-03-17
REMOTE_ADDR	10.42.13.21
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-04-18'
'start'	'2025-03-17'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 4, 18), 'start': datetime.date(2025, 3, 17), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-04-18&start=2025-03-17' [GET]>
tickets	[<Ticket(id=4920, rt_number=54190, queue=Requests, subject=Capacity monitoring, ticket_status=closed, client=Sucden, priority=61, created=2025-03-20 16:43:25, last_txn_id=0>, <Ticket(id=4757, rt_number=54027, queue=Requests, subject=Certificate expiring \| paneltex & spare, ticket_status=closed, client=Azura, priority=43, created=2025-03-03 16:53:42, last_txn_id=2297494>, <Ticket(id=4876, rt_number=54146, queue=Requests, subject=RETAIL SOFTWARE SOLUTIONS: Queries About Backups, ticket_status=closed, client=Top To Toe, priority=6, created=2025-03-14 14:42:09, last_txn_id=2303143>, <Ticket(id=4988, rt_number=54258, queue=Requests, subject=dgx2.internal.etherapeutics.co.uk excessive IPMI entries, ticket_status=closed, client=eTherapeutics, priority=45, created=2024-11-04 08:31:17, last_txn_id=2309522>, <Ticket(id=5265, rt_number=54562, queue=Requests, subject=aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade, ticket_status=closed, client=Quickline, priority=63, created=2025-04-15 11:07:47, last_txn_id=0>, <Ticket(id=5040, rt_number=54311, queue=Requests, subject=Load monitoring of Interstar01-06, ticket_status=closed, client=Sucden, priority=2, created=2025-03-31 13:43:19, last_txn_id=0>, <Ticket(id=5126, rt_number=54393, queue=Requests, subject=Test domain?, ticket_status=closed, client=TCV, priority=43, created=2025-04-09 14:17:33, last_txn_id=0>, <Ticket(id=5122, rt_number=54389, queue=Requests, subject=Fix up HAProxy config, ticket_status=closed, client=OpenCorporates, priority=44, created=2025-04-08 17:41:39, last_txn_id=0>, <Ticket(id=4975, rt_number=54245, queue=Requests, subject=e, ticket_status=closed, client=BD Group, priority=60, created=2025-03-25 15:38:56, last_txn_id=0>, <Ticket(id=5104, rt_number=54371, queue=Requests, subject=mathsgpu2/3, ticket_status=closed, client=Edinburgh University, priority=0, created=2025-04-07 09:09:48, last_txn_id=0>, <Ticket(id=5108, rt_number=54375, queue=Requests, subject=Expired Puppet Release Key on Golf, ticket_status=closed, client=Kahootz, priority=61, created=2025-04-07 15:59:17, last_txn_id=0>, <Ticket(id=5220, rt_number=54483, queue=Requests, subject=OpenC Release, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-11 11:25:27, last_txn_id=0>, <Ticket(id=5251, rt_number=54515, queue=Requests, subject=Openc API - Release code to pre-production environment, ticket_status=closed, client=OpenCorporates, priority=0, created=2025-04-14 11:29:00, last_txn_id=0>, <Ticket(id=5092, rt_number=54361, queue=Requests, subject=Create client services account for Jolyon Holdstock, ticket_status=closed, client=OGT, priority=42, created=2025-04-06 13:44:09, last_txn_id=0>, <Ticket(id=4960, rt_number=54230, queue=Requests, subject=Maintenance window, ticket_status=closed, client=Visku, priority=43, created=2025-03-25 09:56:52, last_txn_id=0>, <Ticket(id=4957, rt_number=54227, queue=Requests, subject=Maintenance window, ticket_status=closed, client=Imoves, priority=43, created=2025-03-25 09:11:46, last_txn_id=0>, <Ticket(id=5065, rt_number=54335, queue=Requests, subject=Ansys CFX 2024R2 not running on J cluster using slurm job scheduler, ticket_status=closed, client=Cambridge Flow Solutions, priority=42, created=2025-04-02 11:29:10, last_txn_id=0>, <Ticket(id=4886, rt_number=54156, queue=Requests, subject=Tiger P12 certificate renewal, ticket_status=closed, client=Cambridge Flow Solutions, priority=42, created=2025-03-17 15:05:51, last_txn_id=2309377>, <Ticket(id=4929, rt_number=54199, queue=Requests, subject=elasticsearch cluster hardware issue, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-03-21 13:38:42, last_txn_id=0>, <Ticket(id=5136, rt_number=54403, queue=Requests, subject=Backups, ticket_status=closed, client=Kahootz, priority=60, created=2025-04-10 09:07:21, last_txn_id=0>, <Ticket(id=5110, rt_number=54377, queue=Requests, subject=List of Managed Servers, ticket_status=closed, client=AskBio, priority=61, created=2025-04-07 19:20:18, last_txn_id=0>, <Ticket(id=4937, rt_number=54207, queue=Requests, subject=Removal of Websites, ticket_status=closed, client=TCV, priority=0, created=2025-03-22 09:13:40, last_txn_id=0>, <Ticket(id=4931, rt_number=54201, queue=Requests, subject=Bot1 running slow, ticket_status=closed, client=OpenCorporates, priority=43, created=2025-03-21 14:04:54, last_txn_id=0>, <Ticket(id=5137, rt_number=54404, queue=Requests, subject=Staging Mesos, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-10 09:12:25, last_txn_id=0>, <Ticket(id=4970, rt_number=54240, queue=Requests, subject=OLM / Patching, ticket_status=closed, client=Sucden, priority=64, created=2025-03-25 12:26:33, last_txn_id=0>, <Ticket(id=4875, rt_number=54145, queue=Requests, subject=DB Cleanup tasks, ticket_status=closed, client=OpenCorporates, priority=64, created=2025-03-14 14:29:06, last_txn_id=2303102>, <Ticket(id=5234, rt_number=54497, queue=Requests, subject=FW: STAR hardware 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17 Mar - 18 Apr

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initial_response_report_drilldown.html

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Level	Time	Message	Location
DEBUG	2026-07-11 06:16:11.936056	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936131	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936146	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936155	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936162	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936168	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936174	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936180	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936186	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936192	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936197	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936203	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936208	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936213	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936219	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936225	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936231	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936236	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936242	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936248	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936253	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936258	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936264	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936270	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936276	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936283	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936289	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936295	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936301	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936306	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936312	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936317	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936323	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936329	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936334	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936339	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936345	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936355	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936363	xxx	./services/model.py:838
DEBUG	2026-07-11 06:16:11.936368	xxx	./services/model.py:838