Request response

07 Apr - 11 Apr

RT	Created	Actual/Target response	Client	Subject
54393	09 Apr, 14:17	0h 19m/ 4h 00m	TCV	Test domain?
54389	08 Apr, 17:41	0h 01m/ 4h 00m	OpenCorporates	Fix up HAProxy config
54371	07 Apr, 09:09	0h 07m/ 4h 00m	Edinburgh University	mathsgpu2/3
54375	07 Apr, 15:59	0h 06m/ 4h 00m	Kahootz	Expired Puppet Release Key on Golf
54483	11 Apr, 11:25	0h 04m/ 4h 00m	OpenCorporates	OpenC Release
54361	06 Apr, 13:44	1d 2h 49m/ 4h 00m	OGT	Create client services account for Jolyon Holdstock
54403	10 Apr, 09:07	0h 19m/ 4h 00m	Kahootz	Backups
54377	07 Apr, 19:20	0h 12m/ 4h 00m	AskBio	List of Managed Servers
54404	10 Apr, 09:12	0h 16m/ 4h 00m	OpenCorporates	Staging Mesos
54497	11 Apr, 15:25	0h 07m/ 4h 00m	Sucden	FW: STAR hardware decommission
54394	09 Apr, 15:04	0h 29m/ 4h 00m	OpenCorporates	Ad hoc support requests next week
54387	08 Apr, 15:28	0h 02m/ 4h 00m	OpenCorporates	Creating an RDP snapshot of frontend Redis (10.43.15.31)
54367	07 Apr, 00:00	0h 59m/ 4h 00m	Ingeus	Ingeus: login to Azure
54369	07 Apr, 07:00	0h 47m/ 4h 00m	Tusk IC	update user details
54388	08 Apr, 15:41	0h 10m/ 4h 00m	AskBio	Odd tcl/Docker behaviour
54398	09 Apr, 16:00	0h 05m/ 4h 00m	Geograph	Geograph Gitlab upgrade (17.10.4)
54399	09 Apr, 16:07	0h 09m/ 4h 00m	OpenCorporates	OpenCorporates Gitlab upgrade (17.10.4)
54400	09 Apr, 16:26	0h 01m/ 4h 00m	eTherapeutics	ETX Gitlab upgrade (17.10.4)
54374	07 Apr, 11:22	0h 03m/ 4h 00m	AskBio	UPS beeping
54382	08 Apr, 10:02	0h 05m/ 4h 00m	JISC	Google Cloud Armor WAF Implementation Testing
54372	07 Apr, 09:10	1d 1h 42m/ 4h 00m	OpenCorporates	Improve OC mysql cluster monitoring
54474	10 Apr, 14:30	0h 02m/ 4h 00m	Kahootz	Tomcat startup
54397	09 Apr, 15:52	0h 22m/ 4h 00m	Ingeus	Fwd: PIM: Tiger Admin 365's Owner role expires in 14 day(s)
54402	10 Apr, 08:07	0h 06m/ 4h 00m	OGT	rodney1/2.internal.ogtip.com cluster issue
54479	11 Apr, 00:09	0/ 4h 00m	OpenCorporates	Improve OC ES monitoring
54380	08 Apr, 08:14	0h 15m/ 4h 00m	OGT	manuel.internal.ogtip.com predictive disk failure
54440	10 Apr, 10:52	6h 29m/ 4h 00m	OpenCorporates	ElastiCache Monitoring

git hash: master (4425ed35)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	61.133 msec
System CPU time	0.311 msec
Total CPU time	61.444 msec
Elapsed time	83.883 msec
Context switches	84 voluntary, 4 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-04-11&start=2025-04-07
REMOTE_ADDR	10.42.58.169
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-04-11'
'start'	'2025-04-07'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 4, 11), 'start': datetime.date(2025, 4, 7), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-04-11&start=2025-04-07' [GET]>
tickets	[<Ticket(id=5126, rt_number=54393, queue=Requests, subject=Test domain?, ticket_status=closed, client=TCV, priority=43, created=2025-04-09 14:17:33, last_txn_id=0>, <Ticket(id=5122, rt_number=54389, queue=Requests, subject=Fix up HAProxy config, ticket_status=closed, client=OpenCorporates, priority=44, created=2025-04-08 17:41:39, last_txn_id=0>, <Ticket(id=5104, rt_number=54371, queue=Requests, subject=mathsgpu2/3, ticket_status=closed, client=Edinburgh University, priority=0, created=2025-04-07 09:09:48, last_txn_id=0>, <Ticket(id=5108, rt_number=54375, queue=Requests, subject=Expired Puppet Release Key on Golf, ticket_status=closed, client=Kahootz, priority=61, created=2025-04-07 15:59:17, last_txn_id=0>, <Ticket(id=5220, rt_number=54483, queue=Requests, subject=OpenC Release, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-11 11:25:27, last_txn_id=0>, <Ticket(id=5092, rt_number=54361, queue=Requests, subject=Create client services account for Jolyon Holdstock, ticket_status=closed, client=OGT, priority=42, created=2025-04-06 13:44:09, last_txn_id=0>, <Ticket(id=5136, rt_number=54403, queue=Requests, subject=Backups, ticket_status=closed, client=Kahootz, priority=60, created=2025-04-10 09:07:21, last_txn_id=0>, <Ticket(id=5110, rt_number=54377, queue=Requests, subject=List of Managed Servers, ticket_status=closed, client=AskBio, priority=61, created=2025-04-07 19:20:18, last_txn_id=0>, <Ticket(id=5137, rt_number=54404, queue=Requests, subject=Staging Mesos, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-10 09:12:25, last_txn_id=0>, <Ticket(id=5234, rt_number=54497, queue=Requests, subject=FW: STAR hardware decommission, ticket_status=closed, client=Sucden, priority=62, created=2025-04-11 15:25:10, last_txn_id=0>, <Ticket(id=5127, rt_number=54394, queue=Requests, subject=Ad hoc support requests next week, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-04-09 15:04:45, last_txn_id=0>, <Ticket(id=5120, rt_number=54387, queue=Requests, subject=Creating an RDP snapshot of frontend Redis (10.43.15.31) , ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-08 15:28:40, last_txn_id=0>, <Ticket(id=5098, rt_number=54367, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=40, created=2025-04-07 00:00:11, last_txn_id=0>, <Ticket(id=5100, rt_number=54369, queue=Requests, subject=update user details, ticket_status=closed, client=Tusk IC, priority=0, created=2025-04-07 07:00:08, last_txn_id=0>, <Ticket(id=5121, rt_number=54388, queue=Requests, subject=Odd tcl/Docker behaviour, ticket_status=closed, client=AskBio, priority=61, created=2025-04-08 15:41:24, last_txn_id=0>, <Ticket(id=5131, rt_number=54398, queue=Requests, subject= Geograph Gitlab upgrade (17.10.4), ticket_status=closed, client=Geograph, priority=41, created=2025-04-09 16:00:46, last_txn_id=0>, <Ticket(id=5132, rt_number=54399, queue=Requests, subject=OpenCorporates Gitlab upgrade (17.10.4), ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-09 16:07:57, last_txn_id=0>, <Ticket(id=5133, rt_number=54400, queue=Requests, subject=ETX Gitlab upgrade (17.10.4), ticket_status=closed, client=eTherapeutics, priority=41, created=2025-04-09 16:26:33, last_txn_id=0>, <Ticket(id=5107, rt_number=54374, queue=Requests, subject=UPS beeping, ticket_status=closed, client=AskBio, priority=0, created=2025-04-07 11:22:37, last_txn_id=0>, <Ticket(id=5115, rt_number=54382, queue=Requests, subject=Google Cloud Armor WAF Implementation Testing, ticket_status=closed, client=JISC, priority=63, created=2025-04-08 10:02:15, last_txn_id=0>, <Ticket(id=5105, rt_number=54372, queue=Requests, subject=Improve OC mysql cluster monitoring, ticket_status=closed, client=OpenCorporates, priority=63, created=2025-04-07 09:10:45, last_txn_id=0>, <Ticket(id=5207, rt_number=54474, queue=Requests, subject=Tomcat startup, ticket_status=closed, client=Kahootz, priority=61, created=2025-04-10 14:30:41, last_txn_id=0>, <Ticket(id=5130, rt_number=54397, queue=Requests, subject=Fwd: PIM: Tiger Admin 365's Owner role expires in 14 day(s), ticket_status=closed, client=Ingeus, priority=43, created=2025-04-09 15:52:27, last_txn_id=0>, <Ticket(id=5135, rt_number=54402, queue=Requests, subject=rodney1/2.internal.ogtip.com cluster issue, ticket_status=closed, client=OGT, priority=44, created=2025-04-10 08:07:31, last_txn_id=0>, <Ticket(id=5216, rt_number=54479, queue=Requests, subject=Improve OC ES monitoring , ticket_status=closed, client=OpenCorporates, priority=64, created=2025-04-11 00:09:07, last_txn_id=0>, <Ticket(id=5113, rt_number=54380, queue=Requests, subject=manuel.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=44, created=2025-04-08 08:14:32, last_txn_id=0>, <Ticket(id=5173, rt_number=54440, queue=Requests, subject=ElastiCache Monitoring, ticket_status=closed, client=OpenCorporates, priority=47, created=2025-04-10 10:52:28, last_txn_id=0>]

Request response

07 Apr - 11 Apr

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-27 18:59:36.244677	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244750	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244762	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244770	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244777	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244783	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244790	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244797	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244803	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244809	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244816	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244822	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244828	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244838	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244847	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244853	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244860	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244867	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244875	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244882	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244888	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244895	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244901	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244908	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244914	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244920	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244926	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244933	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244940	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244946	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244953	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244959	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244965	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244971	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244979	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244985	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244992	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.244998	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.245004	xxx	./services/model.py:838
DEBUG	2026-03-27 18:59:36.245011	xxx	./services/model.py:838