Request response

07 Apr - 11 Apr

RT	Created	Actual/Target response	Client	Subject
54393	09 Apr, 14:17	0h 19m/ 4h 00m	TCV	Test domain?
54389	08 Apr, 17:41	0h 01m/ 4h 00m	OpenCorporates	Fix up HAProxy config
54371	07 Apr, 09:09	0h 07m/ 4h 00m	Edinburgh University	mathsgpu2/3
54375	07 Apr, 15:59	0h 06m/ 4h 00m	Kahootz	Expired Puppet Release Key on Golf
54483	11 Apr, 11:25	0h 04m/ 4h 00m	OpenCorporates	OpenC Release
54361	06 Apr, 13:44	1d 2h 49m/ 4h 00m	OGT	Create client services account for Jolyon Holdstock
54403	10 Apr, 09:07	0h 19m/ 4h 00m	Kahootz	Backups
54377	07 Apr, 19:20	0h 12m/ 4h 00m	AskBio	List of Managed Servers
54404	10 Apr, 09:12	0h 16m/ 4h 00m	OpenCorporates	Staging Mesos
54497	11 Apr, 15:25	0h 07m/ 4h 00m	Sucden	FW: STAR hardware decommission
54394	09 Apr, 15:04	0h 29m/ 4h 00m	OpenCorporates	Ad hoc support requests next week
54387	08 Apr, 15:28	0h 02m/ 4h 00m	OpenCorporates	Creating an RDP snapshot of frontend Redis (10.43.15.31)
54367	07 Apr, 00:00	0h 59m/ 4h 00m	Ingeus	Ingeus: login to Azure
54369	07 Apr, 07:00	0h 47m/ 4h 00m	Tusk IC	update user details
54388	08 Apr, 15:41	0h 10m/ 4h 00m	AskBio	Odd tcl/Docker behaviour
54398	09 Apr, 16:00	0h 05m/ 4h 00m	Geograph	Geograph Gitlab upgrade (17.10.4)
54399	09 Apr, 16:07	0h 09m/ 4h 00m	OpenCorporates	OpenCorporates Gitlab upgrade (17.10.4)
54400	09 Apr, 16:26	0h 01m/ 4h 00m	eTherapeutics	ETX Gitlab upgrade (17.10.4)
54374	07 Apr, 11:22	0h 03m/ 4h 00m	AskBio	UPS beeping
54382	08 Apr, 10:02	0h 05m/ 4h 00m	JISC	Google Cloud Armor WAF Implementation Testing
54372	07 Apr, 09:10	1d 1h 42m/ 4h 00m	OpenCorporates	Improve OC mysql cluster monitoring
54474	10 Apr, 14:30	0h 02m/ 4h 00m	Kahootz	Tomcat startup
54397	09 Apr, 15:52	0h 22m/ 4h 00m	Ingeus	Fwd: PIM: Tiger Admin 365's Owner role expires in 14 day(s)
54402	10 Apr, 08:07	0h 06m/ 4h 00m	OGT	rodney1/2.internal.ogtip.com cluster issue
54479	11 Apr, 00:09	0/ 4h 00m	OpenCorporates	Improve OC ES monitoring
54380	08 Apr, 08:14	0h 15m/ 4h 00m	OGT	manuel.internal.ogtip.com predictive disk failure
54440	10 Apr, 10:52	6h 29m/ 4h 00m	OpenCorporates	ElastiCache Monitoring

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	59.494 msec
System CPU time	4.132 msec
Total CPU time	63.626 msec
Elapsed time	81.486 msec
Context switches	85 voluntary, 51 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-04-11&start=2025-04-07
REMOTE_ADDR	10.42.13.21
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-04-11'
'start'	'2025-04-07'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 4, 11), 'start': datetime.date(2025, 4, 7), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-04-11&start=2025-04-07' [GET]>
tickets	[<Ticket(id=5126, rt_number=54393, queue=Requests, subject=Test domain?, ticket_status=closed, client=TCV, priority=43, created=2025-04-09 14:17:33, last_txn_id=0>, <Ticket(id=5122, rt_number=54389, queue=Requests, subject=Fix up HAProxy config, ticket_status=closed, client=OpenCorporates, priority=44, created=2025-04-08 17:41:39, last_txn_id=0>, <Ticket(id=5104, rt_number=54371, queue=Requests, subject=mathsgpu2/3, ticket_status=closed, client=Edinburgh University, priority=0, created=2025-04-07 09:09:48, last_txn_id=0>, <Ticket(id=5108, rt_number=54375, queue=Requests, subject=Expired Puppet Release Key on Golf, ticket_status=closed, client=Kahootz, priority=61, created=2025-04-07 15:59:17, last_txn_id=0>, <Ticket(id=5220, rt_number=54483, queue=Requests, subject=OpenC Release, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-11 11:25:27, last_txn_id=0>, <Ticket(id=5092, rt_number=54361, queue=Requests, subject=Create client services account for Jolyon Holdstock, ticket_status=closed, client=OGT, priority=42, created=2025-04-06 13:44:09, last_txn_id=0>, <Ticket(id=5136, rt_number=54403, queue=Requests, subject=Backups, ticket_status=closed, client=Kahootz, priority=60, created=2025-04-10 09:07:21, last_txn_id=0>, <Ticket(id=5110, rt_number=54377, queue=Requests, subject=List of Managed Servers, ticket_status=closed, client=AskBio, priority=61, created=2025-04-07 19:20:18, last_txn_id=0>, <Ticket(id=5137, rt_number=54404, queue=Requests, subject=Staging Mesos, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-10 09:12:25, last_txn_id=0>, <Ticket(id=5234, rt_number=54497, queue=Requests, subject=FW: STAR hardware decommission, ticket_status=closed, client=Sucden, priority=62, created=2025-04-11 15:25:10, last_txn_id=0>, <Ticket(id=5127, rt_number=54394, queue=Requests, subject=Ad hoc support requests next week, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-04-09 15:04:45, last_txn_id=0>, <Ticket(id=5120, rt_number=54387, queue=Requests, subject=Creating an RDP snapshot of frontend Redis (10.43.15.31) , ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-08 15:28:40, last_txn_id=0>, <Ticket(id=5098, rt_number=54367, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=40, created=2025-04-07 00:00:11, last_txn_id=0>, <Ticket(id=5100, rt_number=54369, queue=Requests, subject=update user details, ticket_status=closed, client=Tusk IC, priority=0, created=2025-04-07 07:00:08, last_txn_id=0>, <Ticket(id=5121, rt_number=54388, queue=Requests, subject=Odd tcl/Docker behaviour, ticket_status=closed, client=AskBio, priority=61, created=2025-04-08 15:41:24, last_txn_id=0>, <Ticket(id=5131, rt_number=54398, queue=Requests, subject= Geograph Gitlab upgrade (17.10.4), ticket_status=closed, client=Geograph, priority=41, created=2025-04-09 16:00:46, last_txn_id=0>, <Ticket(id=5132, rt_number=54399, queue=Requests, subject=OpenCorporates Gitlab upgrade (17.10.4), ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-09 16:07:57, last_txn_id=0>, <Ticket(id=5133, rt_number=54400, queue=Requests, subject=ETX Gitlab upgrade (17.10.4), ticket_status=closed, client=eTherapeutics, priority=41, created=2025-04-09 16:26:33, last_txn_id=0>, <Ticket(id=5107, rt_number=54374, queue=Requests, subject=UPS beeping, ticket_status=closed, client=AskBio, priority=0, created=2025-04-07 11:22:37, last_txn_id=0>, <Ticket(id=5115, rt_number=54382, queue=Requests, subject=Google Cloud Armor WAF Implementation Testing, ticket_status=closed, client=JISC, priority=63, created=2025-04-08 10:02:15, last_txn_id=0>, <Ticket(id=5105, rt_number=54372, queue=Requests, subject=Improve OC mysql cluster monitoring, ticket_status=closed, client=OpenCorporates, priority=63, created=2025-04-07 09:10:45, last_txn_id=0>, <Ticket(id=5207, rt_number=54474, queue=Requests, subject=Tomcat startup, ticket_status=closed, client=Kahootz, priority=61, created=2025-04-10 14:30:41, last_txn_id=0>, <Ticket(id=5130, rt_number=54397, queue=Requests, subject=Fwd: PIM: Tiger Admin 365's Owner role expires in 14 day(s), ticket_status=closed, client=Ingeus, priority=43, created=2025-04-09 15:52:27, last_txn_id=0>, <Ticket(id=5135, rt_number=54402, queue=Requests, subject=rodney1/2.internal.ogtip.com cluster issue, ticket_status=closed, client=OGT, priority=44, created=2025-04-10 08:07:31, last_txn_id=0>, <Ticket(id=5216, rt_number=54479, queue=Requests, subject=Improve OC ES monitoring , ticket_status=closed, client=OpenCorporates, priority=64, created=2025-04-11 00:09:07, last_txn_id=0>, <Ticket(id=5113, rt_number=54380, queue=Requests, subject=manuel.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=44, created=2025-04-08 08:14:32, last_txn_id=0>, <Ticket(id=5173, rt_number=54440, queue=Requests, subject=ElastiCache Monitoring, ticket_status=closed, client=OpenCorporates, priority=47, created=2025-04-10 10:52:28, last_txn_id=0>]

Request response

07 Apr - 11 Apr

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 21:25:56.350390	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350439	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350448	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350455	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350461	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350468	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350473	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350481	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350487	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350493	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350499	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350504	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350511	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350516	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350522	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350528	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350533	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350538	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350544	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350550	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350555	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350560	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350566	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350571	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350576	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350583	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350588	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350593	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350599	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350604	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350609	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350615	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350620	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350626	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350632	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350637	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350642	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350647	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350654	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:56.350659	xxx	./services/model.py:838