Request response

20 Jan - 21 Feb

RT Created Actual/Target response Client Subject
53570 23 Jan, 14:10 0h 28m/ 4h 00m JISC OVPN access for OpenAthens user Mike Beringer
53524 20 Jan, 09:41 0h 02m/ 4h 00m OpenCorporates MySQL Binlogs
53790 05 Feb, 17:40 0h 09m/ 4h 00m Mad Dog Casting Backups
53820 10 Feb, 08:51 0h 01m/ 4h 00m Azura Expiring certificates | 13/3/25
53821 10 Feb, 08:56 0h 01m/ 4h 00m Tusk IC Expiring certificate | 13/3/25
53819 10 Feb, 08:49 0h 02m/ 4h 00m AskBio Expiring LDAP certificates | 7/3/25
54258 04 Nov, 08:31 99d 8h 36m/ 4h 00m eTherapeutics dgx2.internal.etherapeutics.co.uk excessive IPMI entries
53756 03 Feb, 08:46 0h 04m/ 4h 00m Kahootz openjdk-11 patching
53868 13 Feb, 12:31 0h 13m/ 4h 00m Crystal Units Shopfloor IP Change
53666 27 Jan, 17:27 0h 46m/ 4h 00m ITC Compliance Remove ITC backup system from support (again)
53923 20 Feb, 12:32 0h 04m/ 4h 00m Sucden equistar02 - dracut mode
53741 31 Jan, 12:37 0h 03m/ 4h 00m OpenCorporates Please delete
53757 03 Feb, 09:05 0h 06m/ 4h 00m OpenCorporates Graphite
53894 17 Feb, 13:56 0h 57m/ 4h 00m AskBio Apache vulnerability
53914 19 Feb, 13:43 0h 07m/ 4h 00m OpenCorporates User remove
53554 22 Jan, 16:39 0h 06m/ 4h 00m OpenCorporates dev-compute11 storage
53532 21 Jan, 08:04 0h 04m/ 4h 00m JISC OpenAthens server patching l01 & l02
53764 03 Feb, 11:13 0h 14m/ 4h 00m Quickline Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652]
53763 03 Feb, 10:58 0h 07m/ 4h 00m AskBio ssh issues
53537 21 Jan, 12:57 0h 04m/ 4h 00m Sucden Patching Walkthrough
53759 03 Feb, 09:44 0h 05m/ 4h 00m Entrepreneurs Circle EC: New SFTP User Account
53675 28 Jan, 10:47 0h 06m/ 4h 00m ERF Electrical WordPress Versions on webdev.erfelectrical.co.uk
53768 03 Feb, 22:10 0h 15m/ 4h 00m AskBio Failed Logins from "admin"
53721 29 Jan, 11:09 0h 03m/ 4h 00m Cambridge Flow Solutions cfsj02 node restart
53879 14 Feb, 10:17 0h 12m/ 4h 00m Global Brands 10x vpn certs
53843 11 Feb, 12:18 0h 07m/ 4h 00m TCV Client Services
53590 27 Jan, 09:03 0h 13m/ 4h 00m OpenCorporates dev-compute11
53856 12 Feb, 11:36 0h 03m/ 4h 00m OpenCorporates Upgrade GitLab to 17.8.2
53860 12 Feb, 14:23 0h 02m/ 4h 00m ITC Compliance Credential update
53725 29 Jan, 14:06 0h 06m/ 4h 00m NFW NFW database restore
53722 29 Jan, 12:01 0h 04m/ 4h 00m OGT Recover sqlfile
53853 12 Feb, 11:25 0h 05m/ 4h 00m OpenCorporates Graphite - Clear out of metrics
53798 06 Feb, 09:58 0h 03m/ 4h 00m Quickline Out of band access
53561 23 Jan, 09:28 0h 03m/ 4h 00m Geograph Geograph Gitlab upgrade (17.8.1)
53760 03 Feb, 10:06 0h 08m/ 4h 00m OpenCorporates Cloud Migration Holding Page
53674 28 Jan, 09:55 0h 07m/ 4h 00m JaeVee sys.jaevee.co.uk configuration environment
53858 12 Feb, 11:41 0h 01m/ 4h 00m eTherapeutics Upgrade GitLab to 17.8.2
53902 18 Feb, 12:41 0h 02m/ 4h 00m Entrepreneurs Circle Request to Terminate Access for John on 21st February
53571 23 Jan, 15:09 0h 10m/ 4h 00m AskBio /weka on Jura
53575 23 Jan, 17:06 0h 02m/ 4h 00m OpenCorporates dev-openc-app11 Puppet
53562 23 Jan, 09:33 0h 03m/ 4h 00m eTherapeutics ETX GitLab upgrade (17.8.1)
53541 21 Jan, 15:32 0h 04m/ 4h 00m OpenCorporates database cloud migration support
53687 29 Jan, 10:21 0h 09m/ 4h 00m Ingeus Ingeus kubernetes cluster upgrade
53752 03 Feb, 00:00 6h 30m/ 4h 00m Ingeus Ingeus: login to Azure
53573 23 Jan, 15:59 0h 08m/ 4h 00m ITC Compliance Office IP update
53563 23 Jan, 09:43 0h 06m/ 4h 00m OpenCorporates OpenCorporates Gitlab upgrade 17.8.1
53782 04 Feb, 19:21 0/ 4h 00m AskBio edb-lab-skye: /weka mount timing out
53748 03 Feb, 00:00 3h 36m/ 4h 00m STS NHS FT Quarterly Systems Check
53683 28 Jan, 15:57 0h 05m/ 4h 00m OpenCorporates sys1 resque
53550 22 Jan, 13:36 0h 08m/ 4h 00m ITC Compliance ITC Termination of service (technical)
53900 18 Feb, 09:40 0h 05m/ 4h 00m Cambridge Flow Solutions J cluster...
53776 04 Feb, 11:25 0h 03m/ 4h 00m BD Group 301 Redirects
53766 03 Feb, 13:02 0h 01m/ 4h 00m OpenCorporates Add graphite1.opencorporates.internal to support
53890 17 Feb, 09:23 2h 04m/ 4h 00m Global Brands Michael Nuttall shared the folder "VPNs" with you
53688 29 Jan, 10:31 0h 02m/ 4h 00m Sysdoc Sysdoc kubernetes cluster upgrade
53920 20 Feb, 09:29 0h 03m/ 4h 00m BD Group CRITICAL: HTTP: www.efiling.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
53762 03 Feb, 10:50 0h 07m/ 4h 00m OpenCorporates Lock out backend-redis nodes
53906 19 Feb, 09:17 0h 05m/ 4h 00m AskBio server/gitlab account for Andrew
53929 21 Feb, 12:11 0h 08m/ 4h 00m OpenCorporates MySQL User
53789 05 Feb, 17:32 0h 10m/ 4h 00m Kahootz HTTP Request Smuggling vulnerability reported
53911 19 Feb, 10:52 0h 06m/ 4h 00m Cambridge Flow Solutions J Cluster - UCX
53930 21 Feb, 12:33 0h 13m/ 4h 00m OpenCorporates LDAP password change
53912 19 Feb, 10:58 0h 04m/ 4h 00m AskBio GPUs on iona
53873 13 Feb, 17:21 0h 48m/ 4h 00m Entrepreneurs Circle Introducing Usama and OpenVPN Setup Assistance
53891 17 Feb, 11:03 0h 04m/ 4h 00m DLS Plastics Email issue (not normal support question)
53872 13 Feb, 16:44 2h 45m/ 4h 00m TCV blogs.tcv.org.uk
53888 17 Feb, 09:12 0h 06m/ 4h 00m OpenCorporates Route accept-invitation to app
53808 07 Feb, 11:14 0h 10m/ 4h 00m OpenCorporates New Task for Migration Day
53867 13 Feb, 11:46 0h 01m/ 4h 00m Ingeus Azure Database for MariaDB replacement
53552 22 Jan, 16:29 15d 4h 14m/ 4h 00m Sylvera Re-commissionning Super Monster
53553 22 Jan, 16:34 0h 02m/ 4h 00m OpenCorporates Test run of DB Cloud Migration
53557 23 Jan, 08:37 0h 34m/ 4h 00m OGT Potential power cut
53593 27 Jan, 09:42 0h 06m/ 4h 00m Kahootz Introducing Davide Benini, the new Kahootz DevOps Manager
53592 27 Jan, 09:28 0h 08m/ 4h 00m AskBio Account for Maddy Butler
53778 04 Feb, 13:00 0h 01m/ 4h 00m BD Group Apple Verification Files
53681 28 Jan, 15:20 0h 02m/ 4h 00m NFW LEAVERS & NEW STARTERS
53773 04 Feb, 09:33 0h 09m/ 4h 00m eTherapeutics Add SSH keys to DGX machines
53780 04 Feb, 17:06 0h 03m/ 4h 00m Cambridge Flow Solutions J cluster - licnese server..
53807 07 Feb, 08:41 0h 28m/ 4h 00m Tusk IC new user on LDAP
53836 10 Feb, 16:00 0h 12m/ 4h 00m AskBio add maddy to docker group
53810 07 Feb, 14:38 0h 04m/ 4h 00m ITC Compliance ITCFS1 file recover
53809 07 Feb, 14:37 0h 03m/ 4h 00m eTherapeutics URGENT: expiring secret replacement
53857 12 Feb, 11:40 0h 01m/ 4h 00m Geograph Upgrade GitLab to 17.8.2

git hash: master (6c029d07)