Request response

03 Feb - 07 Feb

RT	Created	Actual/Target response	Client	Subject
53790	05 Feb, 17:40	0h 09m/ 4h 00m	Mad Dog Casting	Backups
54258	04 Nov, 08:31	99d 8h 36m/ 4h 00m	eTherapeutics	dgx2.internal.etherapeutics.co.uk excessive IPMI entries
53756	03 Feb, 08:46	0h 04m/ 4h 00m	Kahootz	openjdk-11 patching
53757	03 Feb, 09:05	0h 06m/ 4h 00m	OpenCorporates	Graphite
53764	03 Feb, 11:13	0h 14m/ 4h 00m	Quickline	Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652]
53763	03 Feb, 10:58	0h 07m/ 4h 00m	AskBio	ssh issues
53759	03 Feb, 09:44	0h 05m/ 4h 00m	Entrepreneurs Circle	EC: New SFTP User Account
53768	03 Feb, 22:10	0h 15m/ 4h 00m	AskBio	Failed Logins from "admin"
53798	06 Feb, 09:58	0h 03m/ 4h 00m	Quickline	Out of band access
53760	03 Feb, 10:06	0h 08m/ 4h 00m	OpenCorporates	Cloud Migration Holding Page
53752	03 Feb, 00:00	6h 30m/ 4h 00m	Ingeus	Ingeus: login to Azure
53782	04 Feb, 19:21	0/ 4h 00m	AskBio	edb-lab-skye: /weka mount timing out
53748	03 Feb, 00:00	3h 36m/ 4h 00m	STS NHS FT	Quarterly Systems Check
53776	04 Feb, 11:25	0h 03m/ 4h 00m	BD Group	301 Redirects
53766	03 Feb, 13:02	0h 01m/ 4h 00m	OpenCorporates	Add graphite1.opencorporates.internal to support
53762	03 Feb, 10:50	0h 07m/ 4h 00m	OpenCorporates	Lock out backend-redis nodes
53789	05 Feb, 17:32	0h 10m/ 4h 00m	Kahootz	HTTP Request Smuggling vulnerability reported
53808	07 Feb, 11:14	0h 10m/ 4h 00m	OpenCorporates	New Task for Migration Day
53552	22 Jan, 16:29	15d 4h 14m/ 4h 00m	Sylvera	Re-commissionning Super Monster
53778	04 Feb, 13:00	0h 01m/ 4h 00m	BD Group	Apple Verification Files
53773	04 Feb, 09:33	0h 09m/ 4h 00m	eTherapeutics	Add SSH keys to DGX machines
53780	04 Feb, 17:06	0h 03m/ 4h 00m	Cambridge Flow Solutions	J cluster - licnese server..
53807	07 Feb, 08:41	0h 28m/ 4h 00m	Tusk IC	new user on LDAP
53810	07 Feb, 14:38	0h 04m/ 4h 00m	ITC Compliance	ITCFS1 file recover
53809	07 Feb, 14:37	0h 03m/ 4h 00m	eTherapeutics	URGENT: expiring secret replacement

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	58.542 msec
System CPU time	0.000 msec
Total CPU time	58.542 msec
Elapsed time	73.297 msec
Context switches	54 voluntary, 5 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-02-07&start=2025-02-03
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-02-07'
'start'	'2025-02-03'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 2, 7), 'start': datetime.date(2025, 2, 3), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-02-07&start=2025-02-03' [GET]>
tickets	[<Ticket(id=4518, rt_number=53790, queue=Requests, subject=Backups , ticket_status=closed, client=Mad Dog Casting, priority=43, created=2025-02-05 17:40:50, last_txn_id=2285624>, <Ticket(id=4988, rt_number=54258, queue=Requests, subject=dgx2.internal.etherapeutics.co.uk excessive IPMI entries, ticket_status=closed, client=eTherapeutics, priority=45, created=2024-11-04 08:31:17, last_txn_id=2309522>, <Ticket(id=4432, rt_number=53756, queue=Requests, subject=openjdk-11 patching, ticket_status=closed, client=Kahootz, priority=60, created=2025-02-03 08:46:29, last_txn_id=2283687>, <Ticket(id=4433, rt_number=53757, queue=Requests, subject=Graphite, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-02-03 09:05:10, last_txn_id=2281932>, <Ticket(id=4440, rt_number=53764, queue=Requests, subject=Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652], ticket_status=closed, client=Quickline, priority=61, created=2025-02-03 11:13:57, last_txn_id=2284513>, <Ticket(id=4439, rt_number=53763, queue=Requests, subject=ssh issues, ticket_status=closed, client=AskBio, priority=63, created=2025-02-03 10:58:11, last_txn_id=2286184>, <Ticket(id=4435, rt_number=53759, queue=Requests, subject=EC: New SFTP User Account, ticket_status=closed, client=Entrepreneurs Circle, priority=60, created=2025-02-03 09:44:23, last_txn_id=2282108>, <Ticket(id=4446, rt_number=53768, queue=Requests, subject=Failed Logins from "admin", ticket_status=closed, client=AskBio, priority=61, created=2025-02-03 22:10:53, last_txn_id=2285091>, <Ticket(id=4526, rt_number=53798, queue=Requests, subject=Out of band access, ticket_status=closed, client=Quickline, priority=5, created=2025-02-06 09:58:09, last_txn_id=2295430>, <Ticket(id=4436, rt_number=53760, queue=Requests, subject=Cloud Migration Holding Page, ticket_status=closed, client=OpenCorporates, priority=0, created=2025-02-03 10:06:27, last_txn_id=2287334>, <Ticket(id=4427, rt_number=53752, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=60, created=2025-02-03 00:00:10, last_txn_id=2282015>, <Ticket(id=4460, rt_number=53782, queue=Requests, subject=edb-lab-skye: /weka mount timing out, ticket_status=closed, client=AskBio, priority=57, created=2025-02-04 19:21:18, last_txn_id=2288368>, <Ticket(id=4423, rt_number=53748, queue=Requests, subject=Quarterly Systems Check, ticket_status=closed, client=STS NHS FT, priority=51, created=2025-02-03 00:00:05, last_txn_id=2289971>, <Ticket(id=4454, rt_number=53776, queue=Requests, subject=301 Redirects, ticket_status=closed, client=BD Group, priority=63, created=2025-02-04 11:25:00, last_txn_id=2288733>, <Ticket(id=4444, rt_number=53766, queue=Requests, subject=Add graphite1.opencorporates.internal to support, ticket_status=closed, client=OpenCorporates, priority=69, created=2025-02-03 13:02:51, last_txn_id=2288982>, <Ticket(id=4438, rt_number=53762, queue=Requests, subject=Lock out backend-redis nodes, ticket_status=closed, client=OpenCorporates, priority=75, created=2025-02-03 10:50:29, last_txn_id=2294261>, <Ticket(id=4517, rt_number=53789, queue=Requests, subject=HTTP Request Smuggling vulnerability reported, ticket_status=closed, client=Kahootz, priority=73, created=2025-02-05 17:32:24, last_txn_id=2293686>, <Ticket(id=4536, rt_number=53808, queue=Requests, subject=New Task for Migration Day, ticket_status=closed, client=OpenCorporates, priority=67, created=2025-02-07 11:14:59, last_txn_id=2290172>, <Ticket(id=4322, rt_number=53552, queue=Requests, subject=Re-commissionning Super Monster, ticket_status=closed, client=Sylvera, priority=50, created=2025-01-22 16:29:20, last_txn_id=2292060>, <Ticket(id=4456, rt_number=53778, queue=Requests, subject=Apple Verification Files, ticket_status=closed, client=BD Group, priority=64, created=2025-02-04 13:00:08, last_txn_id=2285928>, <Ticket(id=4451, rt_number=53773, queue=Requests, subject=Add SSH keys to DGX machines, ticket_status=closed, client=eTherapeutics, priority=44, created=2025-02-04 09:33:46, last_txn_id=2285892>, <Ticket(id=4458, rt_number=53780, queue=Requests, subject=J cluster - licnese server.., ticket_status=closed, client=Cambridge Flow Solutions, priority=40, created=2025-02-04 17:06:57, last_txn_id=2284515>, <Ticket(id=4535, rt_number=53807, queue=Requests, subject=new user on LDAP, ticket_status=closed, client=Tusk IC, priority=41, created=2025-02-07 08:41:18, last_txn_id=2285722>, <Ticket(id=4538, rt_number=53810, queue=Requests, subject=ITCFS1 file recover, ticket_status=closed, client=ITC Compliance, priority=42, created=2025-02-07 14:38:44, last_txn_id=2286807>, <Ticket(id=4537, rt_number=53809, queue=Requests, subject=URGENT: expiring secret replacement , ticket_status=closed, client=eTherapeutics, priority=48, created=2025-02-07 14:37:56, last_txn_id=2287121>]

Request response

03 Feb - 07 Feb

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 23:39:42.849497	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849549	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849559	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849566	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849572	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849578	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849583	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849588	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849593	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849598	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849602	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849608	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849612	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849617	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849622	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849627	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849632	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849637	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849642	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849647	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849652	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849656	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849661	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849666	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849671	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849675	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849681	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849686	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849692	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849697	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849703	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849708	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849713	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849718	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849723	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849728	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849733	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849737	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849742	xxx	./services/model.py:838
DEBUG	2026-07-09 23:39:42.849747	xxx	./services/model.py:838