Request response

03 Feb - 07 Feb

RT	Created	Actual/Target response	Client	Subject
53790	05 Feb, 17:40	0h 09m/ 4h 00m	Mad Dog Casting	Backups
54258	04 Nov, 08:31	99d 8h 36m/ 4h 00m	eTherapeutics	dgx2.internal.etherapeutics.co.uk excessive IPMI entries
53756	03 Feb, 08:46	0h 04m/ 4h 00m	Kahootz	openjdk-11 patching
53757	03 Feb, 09:05	0h 06m/ 4h 00m	OpenCorporates	Graphite
53764	03 Feb, 11:13	0h 14m/ 4h 00m	Quickline	Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652]
53763	03 Feb, 10:58	0h 07m/ 4h 00m	AskBio	ssh issues
53759	03 Feb, 09:44	0h 05m/ 4h 00m	Entrepreneurs Circle	EC: New SFTP User Account
53768	03 Feb, 22:10	0h 15m/ 4h 00m	AskBio	Failed Logins from "admin"
53798	06 Feb, 09:58	0h 03m/ 4h 00m	Quickline	Out of band access
53760	03 Feb, 10:06	0h 08m/ 4h 00m	OpenCorporates	Cloud Migration Holding Page
53752	03 Feb, 00:00	6h 30m/ 4h 00m	Ingeus	Ingeus: login to Azure
53782	04 Feb, 19:21	0/ 4h 00m	AskBio	edb-lab-skye: /weka mount timing out
53748	03 Feb, 00:00	3h 36m/ 4h 00m	STS NHS FT	Quarterly Systems Check
53776	04 Feb, 11:25	0h 03m/ 4h 00m	BD Group	301 Redirects
53766	03 Feb, 13:02	0h 01m/ 4h 00m	OpenCorporates	Add graphite1.opencorporates.internal to support
53762	03 Feb, 10:50	0h 07m/ 4h 00m	OpenCorporates	Lock out backend-redis nodes
53789	05 Feb, 17:32	0h 10m/ 4h 00m	Kahootz	HTTP Request Smuggling vulnerability reported
53808	07 Feb, 11:14	0h 10m/ 4h 00m	OpenCorporates	New Task for Migration Day
53552	22 Jan, 16:29	15d 4h 14m/ 4h 00m	Sylvera	Re-commissionning Super Monster
53778	04 Feb, 13:00	0h 01m/ 4h 00m	BD Group	Apple Verification Files
53773	04 Feb, 09:33	0h 09m/ 4h 00m	eTherapeutics	Add SSH keys to DGX machines
53780	04 Feb, 17:06	0h 03m/ 4h 00m	Cambridge Flow Solutions	J cluster - licnese server..
53807	07 Feb, 08:41	0h 28m/ 4h 00m	Tusk IC	new user on LDAP
53810	07 Feb, 14:38	0h 04m/ 4h 00m	ITC Compliance	ITCFS1 file recover
53809	07 Feb, 14:37	0h 03m/ 4h 00m	eTherapeutics	URGENT: expiring secret replacement

git hash: master (83716623)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.20.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.1	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.49	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260408	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	113.258 msec
System CPU time	19.405 msec
Total CPU time	132.663 msec
Elapsed time	294.662 msec
Context switches	15 voluntary, 121 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-02-07&start=2025-02-03
REMOTE_ADDR	10.42.13.112
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-02-07'
'start'	'2025-02-03'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 2, 7), 'start': datetime.date(2025, 2, 3), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-02-07&start=2025-02-03' [GET]>
tickets	[<Ticket(id=4518, rt_number=53790, queue=Requests, subject=Backups , ticket_status=closed, client=Mad Dog Casting, priority=43, created=2025-02-05 17:40:50, last_txn_id=2285624>, <Ticket(id=4988, rt_number=54258, queue=Requests, subject=dgx2.internal.etherapeutics.co.uk excessive IPMI entries, ticket_status=closed, client=eTherapeutics, priority=45, created=2024-11-04 08:31:17, last_txn_id=2309522>, <Ticket(id=4432, rt_number=53756, queue=Requests, subject=openjdk-11 patching, ticket_status=closed, client=Kahootz, priority=60, created=2025-02-03 08:46:29, last_txn_id=2283687>, <Ticket(id=4433, rt_number=53757, queue=Requests, subject=Graphite, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-02-03 09:05:10, last_txn_id=2281932>, <Ticket(id=4440, rt_number=53764, queue=Requests, subject=Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652], ticket_status=closed, client=Quickline, priority=61, created=2025-02-03 11:13:57, last_txn_id=2284513>, <Ticket(id=4439, rt_number=53763, queue=Requests, subject=ssh issues, ticket_status=closed, client=AskBio, priority=63, created=2025-02-03 10:58:11, last_txn_id=2286184>, <Ticket(id=4435, rt_number=53759, queue=Requests, subject=EC: New SFTP User Account, ticket_status=closed, client=Entrepreneurs Circle, priority=60, created=2025-02-03 09:44:23, last_txn_id=2282108>, <Ticket(id=4446, rt_number=53768, queue=Requests, subject=Failed Logins from "admin", ticket_status=closed, client=AskBio, priority=61, created=2025-02-03 22:10:53, last_txn_id=2285091>, <Ticket(id=4526, rt_number=53798, queue=Requests, subject=Out of band access, ticket_status=closed, client=Quickline, priority=5, created=2025-02-06 09:58:09, last_txn_id=2295430>, <Ticket(id=4436, rt_number=53760, queue=Requests, subject=Cloud Migration Holding Page, ticket_status=closed, client=OpenCorporates, priority=0, created=2025-02-03 10:06:27, last_txn_id=2287334>, <Ticket(id=4427, rt_number=53752, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=60, created=2025-02-03 00:00:10, last_txn_id=2282015>, <Ticket(id=4460, rt_number=53782, queue=Requests, subject=edb-lab-skye: /weka mount timing out, ticket_status=closed, client=AskBio, priority=57, created=2025-02-04 19:21:18, last_txn_id=2288368>, <Ticket(id=4423, rt_number=53748, queue=Requests, subject=Quarterly Systems Check, ticket_status=closed, client=STS NHS FT, priority=51, created=2025-02-03 00:00:05, last_txn_id=2289971>, <Ticket(id=4454, rt_number=53776, queue=Requests, subject=301 Redirects, ticket_status=closed, client=BD Group, priority=63, created=2025-02-04 11:25:00, last_txn_id=2288733>, <Ticket(id=4444, rt_number=53766, queue=Requests, subject=Add graphite1.opencorporates.internal to support, ticket_status=closed, client=OpenCorporates, priority=69, created=2025-02-03 13:02:51, last_txn_id=2288982>, <Ticket(id=4438, rt_number=53762, queue=Requests, subject=Lock out backend-redis nodes, ticket_status=closed, client=OpenCorporates, priority=75, created=2025-02-03 10:50:29, last_txn_id=2294261>, <Ticket(id=4517, rt_number=53789, queue=Requests, subject=HTTP Request Smuggling vulnerability reported, ticket_status=closed, client=Kahootz, priority=73, created=2025-02-05 17:32:24, last_txn_id=2293686>, <Ticket(id=4536, rt_number=53808, queue=Requests, subject=New Task for Migration Day, ticket_status=closed, client=OpenCorporates, priority=67, created=2025-02-07 11:14:59, last_txn_id=2290172>, <Ticket(id=4322, rt_number=53552, queue=Requests, subject=Re-commissionning Super Monster, ticket_status=closed, client=Sylvera, priority=50, created=2025-01-22 16:29:20, last_txn_id=2292060>, <Ticket(id=4456, rt_number=53778, queue=Requests, subject=Apple Verification Files, ticket_status=closed, client=BD Group, priority=64, created=2025-02-04 13:00:08, last_txn_id=2285928>, <Ticket(id=4451, rt_number=53773, queue=Requests, subject=Add SSH keys to DGX machines, ticket_status=closed, client=eTherapeutics, priority=44, created=2025-02-04 09:33:46, last_txn_id=2285892>, <Ticket(id=4458, rt_number=53780, queue=Requests, subject=J cluster - licnese server.., ticket_status=closed, client=Cambridge Flow Solutions, priority=40, created=2025-02-04 17:06:57, last_txn_id=2284515>, <Ticket(id=4535, rt_number=53807, queue=Requests, subject=new user on LDAP, ticket_status=closed, client=Tusk IC, priority=41, created=2025-02-07 08:41:18, last_txn_id=2285722>, <Ticket(id=4538, rt_number=53810, queue=Requests, subject=ITCFS1 file recover, ticket_status=closed, client=ITC Compliance, priority=42, created=2025-02-07 14:38:44, last_txn_id=2286807>, <Ticket(id=4537, rt_number=53809, queue=Requests, subject=URGENT: expiring secret replacement , ticket_status=closed, client=eTherapeutics, priority=48, created=2025-02-07 14:37:56, last_txn_id=2287121>]

Request response

03 Feb - 07 Feb

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-04-08 11:53:45.486829	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486895	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486914	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486925	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486933	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486939	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486946	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486952	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486958	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486964	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486969	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486975	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486980	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486986	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486992	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.486997	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487003	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487009	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487015	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487020	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487026	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487031	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487037	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487043	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487049	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487055	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487061	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487067	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487072	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487078	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487083	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487089	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487095	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487100	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487106	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487112	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487118	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487123	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487129	xxx	./services/model.py:838
DEBUG	2026-04-08 11:53:45.487135	xxx	./services/model.py:838