Request response

03 Feb

RT	Created	Actual/Target response	Client	Subject
54258	04 Nov, 08:31	99d 8h 36m/ 4h 00m	eTherapeutics	dgx2.internal.etherapeutics.co.uk excessive IPMI entries
53756	03 Feb, 08:46	0h 04m/ 4h 00m	Kahootz	openjdk-11 patching
53757	03 Feb, 09:05	0h 06m/ 4h 00m	OpenCorporates	Graphite
53764	03 Feb, 11:13	0h 14m/ 4h 00m	Quickline	Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652]
53763	03 Feb, 10:58	0h 07m/ 4h 00m	AskBio	ssh issues
53759	03 Feb, 09:44	0h 05m/ 4h 00m	Entrepreneurs Circle	EC: New SFTP User Account
53768	03 Feb, 22:10	0h 15m/ 4h 00m	AskBio	Failed Logins from "admin"
53760	03 Feb, 10:06	0h 08m/ 4h 00m	OpenCorporates	Cloud Migration Holding Page
53752	03 Feb, 00:00	6h 30m/ 4h 00m	Ingeus	Ingeus: login to Azure
53748	03 Feb, 00:00	3h 36m/ 4h 00m	STS NHS FT	Quarterly Systems Check
53766	03 Feb, 13:02	0h 01m/ 4h 00m	OpenCorporates	Add graphite1.opencorporates.internal to support
53762	03 Feb, 10:50	0h 07m/ 4h 00m	OpenCorporates	Lock out backend-redis nodes
53552	22 Jan, 16:29	15d 4h 14m/ 4h 00m	Sylvera	Re-commissionning Super Monster

git hash: master (83716623)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.20.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.1	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.49	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260408	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	100.381 msec
System CPU time	7.849 msec
Total CPU time	108.230 msec
Elapsed time	137.331 msec
Context switches	40 voluntary, 244 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-02-03&start=2025-02-03
REMOTE_ADDR	10.42.140.177
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-02-03'
'start'	'2025-02-03'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 2, 3), 'start': datetime.date(2025, 2, 3), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-02-03&start=2025-02-03' [GET]>
tickets	[<Ticket(id=4988, rt_number=54258, queue=Requests, subject=dgx2.internal.etherapeutics.co.uk excessive IPMI entries, ticket_status=closed, client=eTherapeutics, priority=45, created=2024-11-04 08:31:17, last_txn_id=2309522>, <Ticket(id=4432, rt_number=53756, queue=Requests, subject=openjdk-11 patching, ticket_status=closed, client=Kahootz, priority=60, created=2025-02-03 08:46:29, last_txn_id=2283687>, <Ticket(id=4433, rt_number=53757, queue=Requests, subject=Graphite, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-02-03 09:05:10, last_txn_id=2281932>, <Ticket(id=4440, rt_number=53764, queue=Requests, subject=Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652], ticket_status=closed, client=Quickline, priority=61, created=2025-02-03 11:13:57, last_txn_id=2284513>, <Ticket(id=4439, rt_number=53763, queue=Requests, subject=ssh issues, ticket_status=closed, client=AskBio, priority=63, created=2025-02-03 10:58:11, last_txn_id=2286184>, <Ticket(id=4435, rt_number=53759, queue=Requests, subject=EC: New SFTP User Account, ticket_status=closed, client=Entrepreneurs Circle, priority=60, created=2025-02-03 09:44:23, last_txn_id=2282108>, <Ticket(id=4446, rt_number=53768, queue=Requests, subject=Failed Logins from "admin", ticket_status=closed, client=AskBio, priority=61, created=2025-02-03 22:10:53, last_txn_id=2285091>, <Ticket(id=4436, rt_number=53760, queue=Requests, subject=Cloud Migration Holding Page, ticket_status=closed, client=OpenCorporates, priority=0, created=2025-02-03 10:06:27, last_txn_id=2287334>, <Ticket(id=4427, rt_number=53752, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=60, created=2025-02-03 00:00:10, last_txn_id=2282015>, <Ticket(id=4423, rt_number=53748, queue=Requests, subject=Quarterly Systems Check, ticket_status=closed, client=STS NHS FT, priority=51, created=2025-02-03 00:00:05, last_txn_id=2289971>, <Ticket(id=4444, rt_number=53766, queue=Requests, subject=Add graphite1.opencorporates.internal to support, ticket_status=closed, client=OpenCorporates, priority=69, created=2025-02-03 13:02:51, last_txn_id=2288982>, <Ticket(id=4438, rt_number=53762, queue=Requests, subject=Lock out backend-redis nodes, ticket_status=closed, client=OpenCorporates, priority=75, created=2025-02-03 10:50:29, last_txn_id=2294261>, <Ticket(id=4322, rt_number=53552, queue=Requests, subject=Re-commissionning Super Monster, ticket_status=closed, client=Sylvera, priority=50, created=2025-01-22 16:29:20, last_txn_id=2292060>]

Request response

03 Feb

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

initial_response_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-04-08 11:54:26.103265	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103330	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103343	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103353	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103362	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103370	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103377	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103384	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103390	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103397	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103404	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103411	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103431	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103439	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103446	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103452	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103459	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103465	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103472	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103478	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103485	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103491	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103497	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103503	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103509	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103516	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103523	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103532	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103570	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103577	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103584	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103591	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103599	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103606	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103612	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103618	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103638	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103647	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103653	xxx	./services/model.py:838
DEBUG	2026-04-08 11:54:26.103660	xxx	./services/model.py:838