Request response

02 Dec - 03 Jan

RT	Created	Actual/Target response	Client	Subject
53234	13 Dec, 16:13	0h 06m/ 4h 00m	BD Group	Remove Blog Proxy For 1st Choice Formations
53073	05 Dec, 11:03	0h 22m/ 4h 00m	OpenCorporates	MySQL Cluster Capacity Info
53231	13 Dec, 14:46	0h 01m/ 4h 00m	AskBio	Snapshots
53070	05 Dec, 08:19	0h 08m/ 4h 00m	Geograph	Geograph Cluster Upgrade
53226	13 Dec, 08:31	0h 05m/ 4h 00m	OpenCorporates	OpenCorporates Gitlab upgrade 17.6.2
54258	04 Nov, 08:31	99d 8h 36m/ 4h 00m	eTherapeutics	dgx2.internal.etherapeutics.co.uk excessive IPMI entries
53056	03 Dec, 09:22	0h 10m/ 4h 00m	Mad Dog Casting	Backup quota exceeded (Mad Dog Casting)
53087	06 Dec, 10:33	0h 09m/ 4h 00m	OpenCorporates	MySQL Config Max Connections
53225	13 Dec, 08:29	0h 09m/ 4h 00m	Crystal Units	FW: Fire wall maybe blocking these ports can you check
53093	06 Dec, 14:56	0h 03m/ 4h 00m	OGT	Server maintenance
53076	05 Dec, 12:44	0h 27m/ 4h 00m	Kahootz	JAVA_OPTS in Tomcat systemd unit file vs /etc/default/tomcat9
53183	12 Dec, 12:12	0h 04m/ 4h 00m	ITC Compliance	IP Addresses
53074	05 Dec, 12:04	0h 06m/ 4h 00m	Kahootz	icmp redirection
53108	09 Dec, 15:06	0h 24m/ 4h 00m	ITC Compliance	Switch from BT DNS to Google DNS
53101	09 Dec, 08:23	0h 04m/ 4h 00m	ITC Compliance	Office Infrastructure
53085	06 Dec, 00:00	0h 02m/ 4h 00m	Sylvera	Sylvera monthly backup check and tape swap
53253	16 Dec, 11:21	0h 23m/ 4h 00m	AskBio	Add Vera into Docker group
53156	10 Dec, 15:44	0h 04m/ 4h 00m	Crystal Units	Lisec reboot
53090	06 Dec, 10:42	0h 60m/ 4h 00m	JISC	OpenAthens server patching
53236	13 Dec, 17:07	0h 03m/ 4h 00m	OpenCorporates	New User artur.boltrukevich@opencorporates.com
53120	10 Dec, 14:12	0h 09m/ 4h 00m	Sysdoc	Service connection & pipelines issues
53043	02 Dec, 11:23	0h 06m/ 4h 00m	ITC Compliance	Cisco access
53181	12 Dec, 09:38	0h 06m/ 4h 00m	BD Group	Niko
53109	09 Dec, 17:25	0h 02m/ 4h 00m	OpenCorporates	Please delete User
53265	18 Dec, 10:10	0h 16m/ 4h 00m	OpenCorporates	Onboarding off boarding
53158	10 Dec, 19:54	5h 10m/ 4h 00m	Kahootz	Kahootz kernel patches
53040	02 Dec, 10:42	0h 17m/ 4h 00m	ITC Compliance	IP confirmation
53079	05 Dec, 15:36	0h 08m/ 4h 00m	Kahootz	Remove Whisky from Munin on Xray
53349	03 Jan, 00:00	0h 11m/ 4h 00m	Sylvera	Sylvera monthly backup check and tape swap
53332	30 Dec, 10:02	0h 01m/ 4h 00m	OpenCorporates	Restore database in AWS
53304	19 Dec, 11:22	0h 04m/ 4h 00m	Kahootz	Xray borgmatic issue
53303	19 Dec, 11:19	0h 05m/ 4h 00m	OpenCorporates	[##695579##] Move sql11 switch port
53319	24 Dec, 09:45	0h 03m/ 4h 00m	OpenCorporates	jupyter1 puppet certificate renewal
53063	04 Dec, 10:47	0h 14m/ 4h 00m	Top to Toe	Request to Enable 2FA for phpMyAdmin Access
53340	31 Dec, 12:07	0h 05m/ 4h 00m	Trident Honda	NTP
53346	02 Jan, 15:48	0h 02m/ 4h 00m	Tusk IC	add user to group
53345	02 Jan, 11:51	0h 21m/ 4h 00m	JISC	Velox Server Security Overview
53335	30 Dec, 16:57	0h 10m/ 4h 00m	eTherapeutics	ETX infra vpn tunnel
53097	08 Dec, 03:17	0/ 4h 00m	BD Group	Disk filling up on ef-v5-node-1
53324	27 Dec, 09:44	0h 12m/ 4h 00m	OpenCorporates	Update MySQL Cluster setting
53051	02 Dec, 12:03	0h 02m/ 4h 00m	Sysdoc	sysdoc/flightpath/tcl-system certificate expirations
53326	27 Dec, 14:43	0h 13m/ 4h 00m	OpenCorporates	Quote for new VMs
53232	13 Dec, 15:37	0h 07m/ 4h 00m	Cirencester College	Planned network switch upgrade: Saturday 14th December 18:00
53083	05 Dec, 17:57	0h 01m/ 4h 00m	OpenCorporates	Please remove Nick Wright
53169	11 Dec, 15:30	0h 02m/ 4h 00m	OpenCorporates	Watchguard failover failure
53036	02 Dec, 08:25	0h 04m/ 4h 00m	Kahootz	papa.hosting.inovem.com unconfigured disks
53227	13 Dec, 08:41	0h 04m/ 4h 00m	eTherapeutics	ETX GitLab upgrade (17.6.2)
53071	05 Dec, 09:15	0h 06m/ 4h 00m	Kahootz	Reboot C, D and E tonight between 8 and 10pm
53224	13 Dec, 08:27	0h 02m/ 4h 00m	Geograph	Geograph Gitlab upgrade (17.6.2)
53119	10 Dec, 12:48	0h 54m/ 4h 00m	eTherapeutics	DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal)
53121	10 Dec, 14:19	0h 04m/ 4h 00m	OpenCorporates	Server Shutdown Request
53251	16 Dec, 10:34	0h 01m/ 4h 00m	Trident Honda	Configure UPS for vmsvr1,2
53252	16 Dec, 11:01	0h 10m/ 4h 00m	Cambridge Flow Solutions	J cluster access
53230	13 Dec, 13:45	0h 02m/ 4h 00m	JISC	Asset inventory query
53068	04 Dec, 17:06	0h 01m/ 4h 00m	Kahootz	Rebooting Fox and Job tonight
53089	06 Dec, 10:40	0h 04m/ 4h 00m	ITC Compliance	Password for netgear switch
53086	06 Dec, 10:28	0h 05m/ 4h 00m	Top to Toe	Configure daily + hourly database backups to S3
53080	05 Dec, 15:42	0h 01m/ 4h 00m	Global Brands	Expiring Certificates: VPN Users
53313	21 Dec, 11:29	0h 42m/ 4h 00m	OpenCorporates	reboot compute11 / mysql update / ldap password reset
53312	20 Dec, 10:53	0h 02m/ 4h 00m	ITC Compliance	Sage Server

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	309.058 msec
System CPU time	8.140 msec
Total CPU time	317.198 msec
Elapsed time	335.304 msec
Context switches	112 voluntary, 66 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-01-03&start=2024-12-02
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-01-03'
'start'	'2024-12-02'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 1, 3), 'start': datetime.date(2024, 12, 2), 'title': 'Request response'}
request	<Request 'http://dashboard.uat.tigr.uk/request_response_report_drilldown?end=2025-01-03&start=2024-12-02' [GET]>
tickets	[<Ticket(id=4033, rt_number=53234, queue=Requests, subject=Remove Blog Proxy For 1st Choice Formations, ticket_status=closed, client=BD Group, priority=42, created=2024-12-13 16:13:34, last_txn_id=2262396>, <Ticket(id=3917, rt_number=53073, queue=Requests, subject=MySQL Cluster Capacity Info, ticket_status=closed, client=OpenCorporates, priority=72, created=2024-12-05 11:03:52, last_txn_id=2264310>, <Ticket(id=4030, rt_number=53231, queue=Requests, subject=Snapshots, ticket_status=closed, client=AskBio, priority=63, created=2024-12-13 14:46:28, last_txn_id=2263374>, <Ticket(id=3913, rt_number=53070, queue=Requests, subject=Geograph Cluster Upgrade, ticket_status=closed, client=Geograph, priority=45, created=2024-12-05 08:19:21, last_txn_id=2259258>, <Ticket(id=4025, rt_number=53226, queue=Requests, subject=OpenCorporates Gitlab upgrade 17.6.2, ticket_status=closed, client=OpenCorporates, priority=60, created=2024-12-13 08:31:32, last_txn_id=2259058>, <Ticket(id=4988, rt_number=54258, queue=Requests, subject=dgx2.internal.etherapeutics.co.uk excessive IPMI entries, ticket_status=closed, client=eTherapeutics, priority=45, created=2024-11-04 08:31:17, last_txn_id=2309522>, <Ticket(id=3894, rt_number=53056, queue=Requests, subject=Backup quota exceeded (Mad Dog Casting), ticket_status=closed, client=Mad Dog Casting, priority=41, created=2024-12-03 09:22:42, last_txn_id=2263671>, <Ticket(id=3932, rt_number=53087, queue=Requests, subject=MySQL Config Max Connections, ticket_status=closed, client=OpenCorporates, priority=70, created=2024-12-06 10:33:18, last_txn_id=2264233>, <Ticket(id=4024, rt_number=53225, queue=Requests, subject=FW: Fire wall maybe blocking these ports can you check, ticket_status=closed, client=Crystal Units, priority=64, created=2024-12-13 08:29:53, last_txn_id=2263873>, <Ticket(id=3938, rt_number=53093, queue=Requests, subject=Server maintenance, ticket_status=closed, client=OGT, priority=45, created=2024-12-06 14:56:53, last_txn_id=2264235>, <Ticket(id=3920, rt_number=53076, queue=Requests, subject=JAVA_OPTS in Tomcat systemd unit file vs /etc/default/tomcat9, ticket_status=closed, client=Kahootz, priority=60, created=2024-12-05 12:44:22, last_txn_id=2291162>, <Ticket(id=4014, rt_number=53183, queue=Requests, subject=IP Addresses, ticket_status=closed, client=ITC Compliance, priority=40, created=2024-12-12 12:12:01, last_txn_id=2291205>, <Ticket(id=3918, rt_number=53074, queue=Requests, subject=icmp redirection, ticket_status=closed, client=Kahootz, priority=60, created=2024-12-05 12:04:21, last_txn_id=2291190>, <Ticket(id=3953, rt_number=53108, queue=Requests, subject=Switch from BT DNS to Google DNS, ticket_status=closed, client=ITC Compliance, priority=61, created=2024-12-09 15:06:23, last_txn_id=2291209>, <Ticket(id=3946, rt_number=53101, queue=Requests, subject=Office Infrastructure, ticket_status=closed, client=ITC Compliance, priority=64, created=2024-12-09 08:23:50, last_txn_id=2291214>, <Ticket(id=3929, rt_number=53085, queue=Requests, subject=Sylvera monthly backup check and tape swap, ticket_status=closed, client=Sylvera, priority=55, created=2024-12-06 00:00:04, last_txn_id=2283251>, <Ticket(id=4055, rt_number=53253, queue=Requests, subject=Add Vera into Docker group, ticket_status=closed, client=AskBio, priority=40, created=2024-12-16 11:21:48, last_txn_id=2260426>, <Ticket(id=3986, rt_number=53156, queue=Requests, subject=Lisec reboot, ticket_status=closed, client=Crystal Units, priority=60, created=2024-12-10 15:44:55, last_txn_id=2291215>, <Ticket(id=3935, rt_number=53090, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=63, created=2024-12-06 10:42:31, last_txn_id=2257323>, <Ticket(id=4035, rt_number=53236, queue=Requests, subject=New User artur.boltrukevich@opencorporates.com, ticket_status=closed, client=OpenCorporates, priority=63, created=2024-12-13 17:07:24, last_txn_id=2270122>, <Ticket(id=3981, rt_number=53120, queue=Requests, subject=Service connection & pipelines issues, ticket_status=closed, client=Sysdoc, priority=40, created=2024-12-10 14:12:18, last_txn_id=2257617>, <Ticket(id=3881, rt_number=53043, queue=Requests, subject=Cisco access, ticket_status=closed, client=ITC Compliance, priority=20, created=2024-12-02 11:23:17, last_txn_id=2283242>, <Ticket(id=4012, rt_number=53181, queue=Requests, subject=Niko , ticket_status=closed, client=BD Group, priority=40, created=2024-12-12 09:38:47, last_txn_id=2291203>, <Ticket(id=3970, rt_number=53109, queue=Requests, subject=Please delete User, ticket_status=closed, client=OpenCorporates, priority=61, created=2024-12-09 17:25:27, last_txn_id=2256911>, <Ticket(id=4067, rt_number=53265, queue=Requests, subject=Onboarding off boarding, ticket_status=closed, client=OpenCorporates, priority=60, created=2024-12-18 10:10:25, last_txn_id=2270121>, <Ticket(id=3988, rt_number=53158, queue=Requests, subject=Kahootz kernel patches, ticket_status=closed, client=Kahootz, priority=66, created=2024-12-10 19:54:20, last_txn_id=2259188>, <Ticket(id=3875, rt_number=53040, queue=Requests, subject=IP confirmation, ticket_status=closed, client=ITC Compliance, priority=63, created=2024-12-02 10:42:44, last_txn_id=2291176>, <Ticket(id=3924, rt_number=53079, queue=Requests, subject=Remove Whisky from Munin on Xray, ticket_status=closed, client=Kahootz, priority=61, created=2024-12-05 15:36:39, last_txn_id=2291195>, <Ticket(id=4143, rt_number=53349, queue=Requests, subject=Sylvera monthly backup check and tape swap, ticket_status=closed, client=Sylvera, priority=55, created=2025-01-03 00:00:06, last_txn_id=2265743>, <Ticket(id=4102, rt_number=53332, queue=Requests, subject=Restore database in AWS, ticket_status=closed, client=OpenCorporates, priority=76, created=2024-12-30 10:02:59, last_txn_id=2266914>, <Ticket(id=4074, rt_number=53304, queue=Requests, subject=Xray borgmatic issue, ticket_status=closed, client=Kahootz, priority=65, created=2024-12-19 11:22:37, last_txn_id=2265281>, <Ticket(id=4073, rt_number=53303, queue=Requests, subject=[##695579##] Move sql11 switch port, ticket_status=closed, client=OpenCorporates, priority=60, created=2024-12-19 11:19:11, last_txn_id=2262777>, <Ticket(id=4089, rt_number=53319, queue=Requests, subject=jupyter1 puppet certificate renewal, ticket_status=closed, client=OpenCorporates, priority=40, created=2024-12-24 09:45:41, last_txn_id=2264101>, <Ticket(id=3903, rt_number=53063, queue=Requests, subject=Request to Enable 2FA for phpMyAdmin Access, ticket_status=closed, client=Top to Toe, priority=54, created=2024-12-04 10:47:39, last_txn_id=2264351>, <Ticket(id=4129, rt_number=53340, queue=Requests, subject=NTP, ticket_status=closed, client=Trident Honda, priority=42, created=2024-12-31 12:07:53, last_txn_id=2265596>, <Ticket(id=4141, rt_number=53346, queue=Requests, subject=add user to group, ticket_status=closed, client=Tusk IC, priority=46, created=2025-01-02 15:48:40, last_txn_id=2266217>, <Ticket(id=4140, rt_number=53345, queue=Requests, subject=Velox Server Security Overview, ticket_status=closed, client=JISC, priority=64, created=2025-01-02 11:51:06, last_txn_id=2268415>, <Ticket(id=4124, rt_number=53335, queue=Requests, subject=ETX infra vpn tunnel, ticket_status=closed, client=eTherapeutics, priority=52, created=2024-12-30 16:57:01, last_txn_id=2271294>, <Ticket(id=3942, rt_number=53097, queue=Requests, subject=Disk filling up on ef-v5-node-1, ticket_status=closed, client=BD Group, priority=75, created=2024-12-08 03:17:23, last_txn_id=2278920>, <Ticket(id=4094, rt_number=53324, queue=Requests, subject=Update MySQL Cluster setting, ticket_status=closed, client=OpenCorporates, priority=60, created=2024-12-27 09:44:31, last_txn_id=2264597>, <Ticket(id=3887, rt_number=53051, queue=Requests, subject=sysdoc/flightpath/tcl-system certificate expirations, ticket_status=closed, client=Sysdoc, priority=55, created=2024-12-02 12:03:39, last_txn_id=2262098>, <Ticket(id=4096, rt_number=53326, queue=Requests, subject=Quote for new VMs, ticket_status=closed, client=OpenCorporates, priority=73, created=2024-12-27 14:43:31, last_txn_id=2280412>, <Ticket(id=4031, rt_number=53232, queue=Requests, subject=Planned network switch upgrade: Saturday 14th December 18:00, ticket_status=closed, client=Cirencester College, priority=41, created=2024-12-13 15:37:00, last_txn_id=2260596>, <Ticket(id=3928, rt_number=53083, queue=Requests, subject=Please remove Nick Wright, ticket_status=closed, client=OpenCorporates, priority=61, created=2024-12-05 17:57:17, last_txn_id=2254640>, <Ticket(id=4000, rt_number=53169, queue=Requests, subject=Watchguard failover failure, ticket_status=closed, client=OpenCorporates, priority=63, created=2024-12-11 15:30:19, last_txn_id=2260513>, <Ticket(id=3870, rt_number=53036, queue=Requests, subject=papa.hosting.inovem.com unconfigured disks, ticket_status=closed, client=Kahootz, priority=64, created=2024-12-02 08:25:17, last_txn_id=2254460>, <Ticket(id=4026, rt_number=53227, queue=Requests, subject=ETX GitLab upgrade (17.6.2), ticket_status=closed, client=eTherapeutics, priority=47, created=2024-12-13 08:41:13, last_txn_id=2260818>, <Ticket(id=3914, rt_number=53071, queue=Requests, subject=Reboot C, D and E tonight between 8 and 10pm, ticket_status=closed, client=Kahootz, priority=60, created=2024-12-05 09:15:32, last_txn_id=2253751>, <Ticket(id=4023, rt_number=53224, queue=Requests, subject=Geograph Gitlab upgrade (17.6.2), ticket_status=closed, client=Geograph, priority=45, created=2024-12-13 08:27:33, last_txn_id=2259159>, <Ticket(id=3980, rt_number=53119, queue=Requests, subject=DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal), ticket_status=closed, client=eTherapeutics, priority=64, created=2024-12-10 12:48:59, last_txn_id=2269771>, <Ticket(id=3982, rt_number=53121, queue=Requests, subject=Server Shutdown Request, ticket_status=closed, client=OpenCorporates, priority=93, created=2024-12-10 14:19:30, last_txn_id=2276908>, <Ticket(id=4053, rt_number=53251, queue=Requests, subject=Configure UPS for vmsvr1,2, ticket_status=closed, client=Trident Honda, priority=74, created=2024-12-16 10:34:52, last_txn_id=2272914>, <Ticket(id=4054, rt_number=53252, queue=Requests, subject=J cluster access, ticket_status=closed, client=Cambridge Flow Solutions, priority=60, created=2024-12-16 11:01:04, last_txn_id=2270438>, <Ticket(id=4029, rt_number=53230, queue=Requests, subject=Asset inventory query, ticket_status=closed, client=JISC, priority=64, created=2024-12-13 13:45:40, last_txn_id=2265520>, <Ticket(id=3911, rt_number=53068, queue=Requests, subject=Rebooting Fox and Job tonight, ticket_status=closed, client=Kahootz, priority=61, created=2024-12-04 17:06:48, last_txn_id=2291166>, <Ticket(id=3934, rt_number=53089, queue=Requests, subject=Password for netgear switch, ticket_status=closed, client=ITC Compliance, priority=40, created=2024-12-06 10:40:59, last_txn_id=2291175>, <Ticket(id=3931, rt_number=53086, queue=Requests, subject=Configure daily + hourly database backups to S3, ticket_status=closed, client=Top to Toe, priority=44, created=2024-12-06 10:28:51, last_txn_id=2291206>, <Ticket(id=3925, rt_number=53080, queue=Requests, subject=Expiring Certificates: VPN Users, ticket_status=closed, client=Global Brands, priority=66, created=2024-12-05 15:42:25, last_txn_id=2291210>, <Ticket(id=4082, rt_number=53313, queue=Requests, subject=reboot compute11 / mysql update / ldap password reset, ticket_status=closed, client=OpenCorporates, priority=61, created=2024-12-21 11:29:04, last_txn_id=2264123>, <Ticket(id=4081, rt_number=53312, queue=Requests, subject=Sage Server, ticket_status=closed, client=ITC Compliance, priority=40, created=2024-12-20 10:53:17, last_txn_id=2263099>]

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initial_response_report_drilldown.html

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Level	Time	Message	Location
DEBUG	2026-07-11 09:56:28.080865	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.080967	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.080978	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.080986	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.080991	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.080998	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081004	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081009	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081015	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081020	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081026	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081031	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081037	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081042	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081048	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081053	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081059	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081064	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081069	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081074	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081079	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081085	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081090	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081098	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081104	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081110	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081126	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081131	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081136	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081141	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081147	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081153	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081159	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081164	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081169	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081174	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081179	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081191	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081198	xxx	./services/model.py:838
DEBUG	2026-07-11 09:56:28.081203	xxx	./services/model.py:838