15 minute update

15 Jun - 19 Jun

RT	Client	Subject	First work started	First post-work reply	Time to reply
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
58501	Sucden	Urgent LUKS Code Required	2026-06-16 10:42:30	2026-06-16 11:33:17	0h 51m
58539	Sucden	Fix sucden vSphere access	2026-06-18 14:49:05	2026-06-18 16:02:58	1h 14m
58523	TCV	WARNING: NRPE Disk: /boot on web4.tcv.org.uk	2026-06-16 12:21:54	2026-06-16 12:23:27	0h 02m
58530	Cirencester College	CRITICAL: Disk: fstab mounts on ccolive.cirencester.local	2026-06-17 14:40:05	2026-06-17 14:56:06	0h 16m
58511	Globecast	gcuksched*.globecastne.com proxy not working	2026-06-15 17:04:27	2026-06-15 17:06:38	0h 02m
58513	Lantech	IPA M3 Disk Upgrade	2026-06-16 12:36:23	2026-06-16 15:38:14	3h 02m
58458	Azura	Expiring certificates: ford3,4,5	2026-06-15 15:38:28	2026-06-15 16:10:46	0h 32m
58506	Tangram	Tangram Gitlab upgrade (19.0.2)	2026-06-15 13:47:12	2026-06-15 14:49:12	1h 02m
58514	AskBio	CRITICAL: NRPE Disk: All Disks on edb-lab-skye.askbio.com	2026-06-15 18:15:04	2026-06-15 18:26:02	0h 11m
58510	TCV	Cyber Essential Plus Audit (Consultancy)	2026-06-15 14:07:55	2026-06-15 15:27:56	1h 20m
58505	OGT	manuel.internal.ogtip.com backup issues	2026-06-15 10:40:38	2026-06-15 11:01:15	0h 21m
58507	Geograph	Geograph Gitlab upgrade (19.0.2)	2026-06-15 10:33:11	2026-06-15 10:37:43	0h 05m
58525	OGT	basil.internal.ogtip.com volume usage /data	2026-06-18 09:08:56	2026-06-18 09:29:25	0h 20m
58531	Sucden	Ongoing LUKS auto-unlock issues	2026-06-17 16:08:45	2026-06-17 16:17:52	0h 09m
58535	AskBio	All hosts down.synpromics.com	2026-06-18 09:51:30	2026-06-18 10:22:17	0h 31m
58533	Quickline	aql-svr-sf-radius01.quickline.co.uk systemd unit failure	2026-06-18 10:24:24	2026-06-18 15:07:54	4h 44m
58512	AskBio	“relay not permitted”	2026-06-15 16:50:41	2026-06-15 17:02:35	0h 12m
58534	Sucden	CRITICAL: Networking: *.sucden.co.uk	2026-06-18 15:08:04	2026-06-18 16:04:00	0h 56m
58536	OGT	basil.internal.ogtip.com down	2026-06-18 08:20:58	2026-06-18 08:25:22	0h 04m
58518	Advensys	DOWN: arpinodeb.clients.advensys.internal	2026-06-16 13:11:45	2026-06-16 13:27:22	0h 16m
58478	Sucden	Need to monitor systemd state inside uyuni-server podman container	2026-06-17 11:26:29	None	1d 2h 34m
58527	OGT	cassandra.internal.ogtip.com raid/jbod controller battery	2026-06-17 09:17:54	2026-06-17 10:06:06	0h 48m
58537	OGT	Failed sending HTTP2 data on sybil when using git clone on github repo	2026-06-18 11:00:54	2026-06-18 11:02:09	0h 01m
58457	Midnight Hax	Expiring VPN certificate: macbook.midnighthax.com	2026-06-16 15:47:39	2026-06-16 15:53:45	0h 06m
58538	Sucden	strlb-gs2-p1l01/2.sucden.co.uk root volume usage	2026-06-18 12:00:52	2026-06-18 12:14:22	0h 14m
58500	AskBio	CRITICAL: Backups: Backup to thames.tiger-computing.co.uk on rtp-promptdv-01.askbio.com	2026-06-15 10:43:06	2026-06-15 10:44:24	0h 01m
58475	Sucden	RE: Market Volatility causing re-requests and packet drops.	2026-06-10 11:04:22	2026-06-16 12:11:47	1h 07m
58528	Lantech	ipa-m3.private.ipa.ie unmerged config	2026-06-17 10:27:52	2026-06-17 10:37:43	0h 10m
58520	Globecast	gcukscheddbdev.globecastne.com license check	2026-06-16 13:28:37	2026-06-16 14:23:16	0h 55m

git hash: master (45d950f7)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	73.240 msec
System CPU time	7.846 msec
Total CPU time	81.086 msec
Elapsed time	130.233 msec
Context switches	85 voluntary, 5 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-06-19&start=2026-06-15
REMOTE_ADDR	10.42.140.166
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-06-19'
'start'	'2026-06-15'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 6, 19), 'start': datetime.date(2026, 6, 15), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2026-06-19&start=2026-06-15' [GET]>
tickets	[<Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=8947, rt_number=58501, queue=Incidents, subject=Urgent LUKS Code Required, ticket_status=closed, client=Sucden, priority=61, created=2026-06-13 17:15:03, last_txn_id=0>, <Ticket(id=8985, rt_number=58539, queue=Requests, subject=Fix sucden vSphere access, ticket_status=closed, client=Sucden, priority=61, created=2026-06-18 14:48:57, last_txn_id=0>, <Ticket(id=8969, rt_number=58523, queue=Incidents, subject=WARNING: NRPE Disk: /boot on web4.tcv.org.uk, ticket_status=closed, client=TCV, priority=41, created=2026-06-16 12:21:37, last_txn_id=0>, <Ticket(id=8976, rt_number=58530, queue=Incidents, subject=CRITICAL: Disk: fstab mounts on ccolive.cirencester.local, ticket_status=closed, client=Cirencester College, priority=41, created=2026-06-17 13:16:26, last_txn_id=0>, <Ticket(id=8957, rt_number=58511, queue=Incidents, subject=gcuksched.globecastne.com proxy not working, ticket_status=closed, client=Globecast, priority=31, created=2026-06-15 15:54:50, last_txn_id=0>, <Ticket(id=8959, rt_number=58513, queue=Requests, subject=IPA M3 Disk Upgrade, ticket_status=stalled, client=Lantech, priority=23, created=2026-06-15 16:12:58, last_txn_id=0>, <Ticket(id=8872, rt_number=58458, queue=Requests, subject=Expiring certificates: ford3,4,5, ticket_status=closed, client=Azura, priority=42, created=2026-06-08 17:02:59, last_txn_id=0>, <Ticket(id=8952, rt_number=58506, queue=Requests, subject=Tangram Gitlab upgrade (19.0.2), ticket_status=closed, client=Tangram, priority=41, created=2026-06-15 09:26:53, last_txn_id=0>, <Ticket(id=8960, rt_number=58514, queue=Incidents, subject=CRITICAL: NRPE Disk: All Disks on edb-lab-skye.askbio.com, ticket_status=closed, client=AskBio, priority=71, created=2026-06-15 18:11:24, last_txn_id=0>, <Ticket(id=8956, rt_number=58510, queue=Requests, subject=Cyber Essential Plus Audit (Consultancy), ticket_status=closed, client=TCV, priority=41, created=2026-06-15 14:06:18, last_txn_id=0>, <Ticket(id=8951, rt_number=58505, queue=Problems, subject=manuel.internal.ogtip.com backup issues, ticket_status=open, client=OGT, priority=43, created=2026-06-15 08:11:33, last_txn_id=0>, <Ticket(id=8953, rt_number=58507, queue=Requests, subject=Geograph Gitlab upgrade (19.0.2), ticket_status=closed, client=Geograph, priority=41, created=2026-06-15 09:37:54, last_txn_id=0>, <Ticket(id=8971, rt_number=58525, queue=Incidents, subject=basil.internal.ogtip.com volume usage /data, ticket_status=closed, client=OGT, priority=31, created=2026-06-17 08:00:07, last_txn_id=0>, <Ticket(id=8977, rt_number=58531, queue=Problems, subject=Ongoing LUKS auto-unlock issues, ticket_status=stalled, client=Sucden, priority=63, created=2026-06-17 16:08:33, last_txn_id=0>, <Ticket(id=8981, rt_number=58535, queue=Incidents, subject=All hosts down.synpromics.com, ticket_status=closed, client=AskBio, priority=91, created=2026-06-18 07:09:35, last_txn_id=0>, <Ticket(id=8979, rt_number=58533, queue=Incidents, subject=aql-svr-sf-radius01.quickline.co.uk systemd unit failure, ticket_status=closed, client=Quickline, priority=61, created=2026-06-18 01:09:41, last_txn_id=0>, <Ticket(id=8958, rt_number=58512, queue=Incidents, subject=“relay not permitted”, ticket_status=closed, client=AskBio, priority=51, created=2026-06-15 16:09:36, last_txn_id=0>, <Ticket(id=8980, rt_number=58534, queue=Incidents, subject=CRITICAL: Networking: .sucden.co.uk, ticket_status=resolved, client=Sucden, priority=91, created=2026-06-18 01:15:17, last_txn_id=0>, <Ticket(id=8982, rt_number=58536, queue=Incidents, subject=basil.internal.ogtip.com down, ticket_status=resolved, client=OGT, priority=41, created=2026-06-18 08:06:41, last_txn_id=0>, <Ticket(id=8964, rt_number=58518, queue=Incidents, subject=DOWN: arpinodeb.clients.advensys.internal, ticket_status=closed, client=Advensys, priority=31, created=2026-06-16 08:02:05, last_txn_id=0>, <Ticket(id=8924, rt_number=58478, queue=Problems, subject=Need to monitor systemd state inside uyuni-server podman container, ticket_status=closed, client=Sucden, priority=42, created=2026-06-10 11:44:23, last_txn_id=0>, <Ticket(id=8973, rt_number=58527, queue=Incidents, subject=cassandra.internal.ogtip.com raid/jbod controller battery, ticket_status=closed, client=OGT, priority=31, created=2026-06-17 08:38:04, last_txn_id=0>, <Ticket(id=8983, rt_number=58537, queue=Incidents, subject=Failed sending HTTP2 data on sybil when using git clone on github repo, ticket_status=closed, client=OGT, priority=41, created=2026-06-18 10:40:25, last_txn_id=0>, <Ticket(id=8871, rt_number=58457, queue=Requests, subject=Expiring VPN certificate: macbook.midnighthax.com, ticket_status=resolved, client=Midnight Hax, priority=43, created=2026-06-08 16:57:49, last_txn_id=0>, <Ticket(id=8984, rt_number=58538, queue=Incidents, subject=strlb-gs2-p1l01/2.sucden.co.uk root volume usage , ticket_status=closed, client=Sucden, priority=61, created=2026-06-18 11:30:14, last_txn_id=0>, <Ticket(id=8946, rt_number=58500, queue=Incidents, subject=CRITICAL: Backups: Backup to thames.tiger-computing.co.uk on rtp-promptdv-01.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2026-06-12 17:06:43, last_txn_id=0>, <Ticket(id=8921, rt_number=58475, queue=Requests, subject=RE: Market Volatility causing re-requests and packet drops., ticket_status=closed, client=Sucden, priority=62, created=2026-06-10 09:21:50, last_txn_id=2513045>, <Ticket(id=8974, rt_number=58528, queue=Incidents, subject=ipa-m3.private.ipa.ie unmerged config, ticket_status=closed, client=Lantech, priority=21, created=2026-06-17 10:24:31, last_txn_id=0>, <Ticket(id=8966, rt_number=58520, queue=Incidents, subject=gcukscheddbdev.globecastne.com license check, ticket_status=resolved, client=Globecast, priority=52, created=2026-06-16 09:43:45, last_txn_id=0>]

15 minute update

15 Jun - 19 Jun

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions