15 minute update

08 Jun - 12 Jun

RT	Client	Subject	First work started	First post-work reply	Time to reply
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
58231	Tangram	Kubernetes instances and scaling policies	2026-06-08 12:36:24	2026-06-08 21:48:24	9h 12m
58364	Geograph	Deploy Pavlov to Geograph	2026-06-08 20:12:21	None	3h 48m
58436	Sucden	Access to uyuni	2026-06-10 14:55:38	2026-06-10 14:56:43	0h 01m
58468	AskBio	/ade mount unavailable	2026-06-10 08:22:49	2026-06-10 08:24:42	0h 02m
58373	Geograph	Kubernetes upgrade for EOL	2026-06-11 12:51:53	2026-06-11 12:53:38	0h 02m
58495	AskBio	CRITICAL: Backups: Restic s3.askbio.backup on edb-jura.askbio.com	2026-06-12 09:16:14	None	1d 4h 44m
58464	ATA Group	vulnerabilities	2026-06-09 14:26:47	2026-06-09 14:33:38	0h 07m
58488	TCV	Cyber Essential Plus Audit	2026-06-11 15:49:15	2026-06-11 16:06:16	0h 17m
58496	Lantech	SSH Access Notifiaction IPA moodle.ipa.ie	2026-06-12 14:55:47	None	9h 04m
58372	Sysdoc	Kubernetes upgrade for EOL	2026-06-09 10:10:29	2026-06-09 10:11:04	0h 01m
58469	TCV	TCV-CRM PHP Version	2026-06-10 10:59:54	2026-06-10 11:30:53	0h 31m
58481	Crystal Units	Fw: Invoice email copy - not sending email	2026-06-10 14:13:07	2026-06-10 14:37:54	0h 25m
58461	Crystal Units	Message - Vin Halai \| Chrystal Units \| 07824 818571	2026-06-09 09:19:07	2026-06-09 09:19:56	0h 01m
58471	AskBio	Storage alert: / on edb-lab-skye.askbio.com	2026-06-11 10:13:46	2026-06-11 10:36:57	0h 23m
58465	OGT	WARNING: NRPE Disk: /srv on blaney.internal.ogtip.com	2026-06-09 14:49:19	2026-06-09 14:56:19	0h 07m
58487	TCV	WARNING: Puppet: Checking-in on it.tcv.org.uk	2026-06-11 10:53:21	2026-06-11 16:40:52	5h 48m
58454	OGT	CRITICAL: NRPE Disk: All Disks on mickey.internal.ogtip.com	2026-06-08 14:02:41	2026-06-08 14:07:44	0h 05m
58453	Sucden	Failover Load Balancer Testing — STAR — Query on Service Blip	2026-06-08 21:49:36	2026-06-08 21:51:18	0h 02m
58478	Sucden	Need to monitor systemd state inside uyuni-server podman container	2026-06-17 11:26:29	None	1d 2h 34m
58491	Crystal Units	Fw: accesss to database	2026-06-12 08:00:00	2026-06-12 08:08:27	0h 08m
58498	OGT	Storage alert: /srv/projects on rodney.internal.ogtip.com @ 95%	2026-06-12 14:51:13	2026-06-12 14:51:48	0h 01m
58492	Sucden	WARNING: NRPE Disk: All Disks on ubjen-gs2-p1l01.sucden.co.uk	2026-06-12 08:26:09	2026-06-12 08:27:06	0h 01m
58474	Quickline	IT-61357 CRITICAL: Backups: Backup to mersey.tiger-computing.co.uk on aql-svr-zabbix-app.quickline.co.uk	2026-06-10 09:50:25	2026-06-12 15:41:51	5h 51m
58486	Sucden	CRITICAL: System Health: Systemd State on strlb-gs2-p1l01.sucden.co.uk	2026-06-11 08:46:05	2026-06-11 08:48:33	0h 02m
58475	Sucden	RE: Market Volatility causing re-requests and packet drops.	2026-06-10 11:04:22	2026-06-16 12:11:47	1h 07m

git hash: master (45d950f7)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	85.446 msec
System CPU time	0.000 msec
Total CPU time	85.446 msec
Elapsed time	137.874 msec
Context switches	82 voluntary, 2 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-06-12&start=2026-06-08
REMOTE_ADDR	10.42.140.166
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-06-12'
'start'	'2026-06-08'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 6, 12), 'start': datetime.date(2026, 6, 8), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2026-06-12&start=2026-06-08' [GET]>
tickets	[<Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=8613, rt_number=58231, queue=Requests, subject=Kubernetes instances and scaling policies, ticket_status=resolved, client=Tangram, priority=5, created=2026-05-13 10:14:18, last_txn_id=0>, <Ticket(id=8778, rt_number=58364, queue=Requests, subject=Deploy Pavlov to Geograph, ticket_status=closed, client=Geograph, priority=42, created=2026-06-01 10:35:46, last_txn_id=0>, <Ticket(id=8850, rt_number=58436, queue=Requests, subject=Access to uyuni, ticket_status=closed, client=Sucden, priority=43, created=2026-06-04 13:28:01, last_txn_id=0>, <Ticket(id=8914, rt_number=58468, queue=Incidents, subject=/ade mount unavailable, ticket_status=closed, client=AskBio, priority=71, created=2026-06-10 05:04:01, last_txn_id=0>, <Ticket(id=8787, rt_number=58373, queue=Requests, subject=Kubernetes upgrade for EOL, ticket_status=closed, client=Geograph, priority=43, created=2026-06-01 16:58:06, last_txn_id=0>, <Ticket(id=8941, rt_number=58495, queue=Incidents, subject=CRITICAL: Backups: Restic s3.askbio.backup on edb-jura.askbio.com, ticket_status=closed, client=AskBio, priority=1, created=2026-06-12 08:47:50, last_txn_id=0>, <Ticket(id=8878, rt_number=58464, queue=Requests, subject=vulnerabilities, ticket_status=closed, client=ATA Group, priority=61, created=2026-06-09 12:48:17, last_txn_id=0>, <Ticket(id=8934, rt_number=58488, queue=Requests, subject=Cyber Essential Plus Audit , ticket_status=resolved, client=TCV, priority=43, created=2026-06-11 10:38:32, last_txn_id=0>, <Ticket(id=8942, rt_number=58496, queue=Requests, subject=SSH Access Notifiaction IPA moodle.ipa.ie, ticket_status=closed, client=Lantech, priority=21, created=2026-06-12 10:12:23, last_txn_id=0>, <Ticket(id=8786, rt_number=58372, queue=Requests, subject=Kubernetes upgrade for EOL, ticket_status=closed, client=Sysdoc, priority=42, created=2026-06-01 16:58:03, last_txn_id=0>, <Ticket(id=8915, rt_number=58469, queue=Incidents, subject=TCV-CRM PHP Version, ticket_status=closed, client=TCV, priority=41, created=2026-06-10 08:57:00, last_txn_id=0>, <Ticket(id=8927, rt_number=58481, queue=Incidents, subject=Fw: Invoice email copy - not sending email, ticket_status=closed, client=Crystal Units, priority=71, created=2026-06-10 14:03:35, last_txn_id=2513288>, <Ticket(id=8875, rt_number=58461, queue=Requests, subject=Message - Vin Halai \| Chrystal Units \| 07824 818571, ticket_status=closed, client=Crystal Units, priority=1, created=2026-06-09 09:17:20, last_txn_id=0>, <Ticket(id=8917, rt_number=58471, queue=Requests, subject=Storage alert: / on edb-lab-skye.askbio.com, ticket_status=resolved, client=AskBio, priority=63, created=2026-06-10 09:11:22, last_txn_id=0>, <Ticket(id=8879, rt_number=58465, queue=Incidents, subject=WARNING: NRPE Disk: /srv on blaney.internal.ogtip.com, ticket_status=closed, client=OGT, priority=42, created=2026-06-09 14:37:23, last_txn_id=2514233>, <Ticket(id=8933, rt_number=58487, queue=Incidents, subject=WARNING: Puppet: Checking-in on it.tcv.org.uk, ticket_status=closed, client=TCV, priority=51, created=2026-06-11 10:37:24, last_txn_id=0>, <Ticket(id=8868, rt_number=58454, queue=Incidents, subject=CRITICAL: NRPE Disk: All Disks on mickey.internal.ogtip.com, ticket_status=closed, client=OGT, priority=1, created=2026-06-08 14:01:06, last_txn_id=0>, <Ticket(id=8867, rt_number=58453, queue=Requests, subject=Failover Load Balancer Testing — STAR — Query on Service Blip, ticket_status=closed, client=Sucden, priority=42, created=2026-06-08 10:32:13, last_txn_id=0>, <Ticket(id=8924, rt_number=58478, queue=Problems, subject=Need to monitor systemd state inside uyuni-server podman container, ticket_status=closed, client=Sucden, priority=42, created=2026-06-10 11:44:23, last_txn_id=0>, <Ticket(id=8937, rt_number=58491, queue=Requests, subject=Fw: accesss to database, ticket_status=autoclose, client=Crystal Units, priority=43, created=2026-06-12 05:21:09, last_txn_id=2514980>, <Ticket(id=8944, rt_number=58498, queue=Incidents, subject=Storage alert: /srv/projects on rodney.internal.ogtip.com @ 95%, ticket_status=closed, client=OGT, priority=41, created=2026-06-12 14:38:40, last_txn_id=0>, <Ticket(id=8938, rt_number=58492, queue=Incidents, subject=WARNING: NRPE Disk: All Disks on ubjen-gs2-p1l01.sucden.co.uk, ticket_status=closed, client=Sucden, priority=1, created=2026-06-12 08:20:59, last_txn_id=0>, <Ticket(id=8920, rt_number=58474, queue=Problems, subject=IT-61357 CRITICAL: Backups: Backup to mersey.tiger-computing.co.uk on aql-svr-zabbix-app.quickline.co.uk, ticket_status=open, client=Quickline, priority=63, created=2026-06-10 09:13:04, last_txn_id=0>, <Ticket(id=8932, rt_number=58486, queue=Incidents, subject=CRITICAL: System Health: Systemd State on strlb-gs2-p1l01.sucden.co.uk, ticket_status=closed, client=Sucden, priority=50, created=2026-06-11 08:45:16, last_txn_id=0>, <Ticket(id=8921, rt_number=58475, queue=Requests, subject=RE: Market Volatility causing re-requests and packet drops., ticket_status=closed, client=Sucden, priority=62, created=2026-06-10 09:21:50, last_txn_id=2513045>]

15 minute update

08 Jun - 12 Jun

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions