| RT | Client | Subject | First work started | First post-work reply | Time to reply |
|---|---|---|---|---|---|
| 54100 | BD Group | CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal | 2025-03-10 19:39:35 | None | 4h 20m |
| 57611 | Crystal Units | crylonlis2024 RHEL renewal | 2026-04-29 15:04:45 | None | 8h 55m |
| 58317 | OGT | manuel.internal.ogtip.com restic issues | 2026-05-22 12:46:25 | 2026-05-26 15:08:12 | 2h 22m |
| 58308 | Geograph | geograph/prod node not ready | 2026-05-21 10:34:35 | 2026-05-21 10:57:31 | 0h 23m |
| 58203 | ITC Compliance | Certificate expiring: web-vip2.itccompliance.co.uk | 2026-05-22 13:14:16 | 2026-05-22 15:00:50 | 1h 47m |
| 58238 | Trident Honda | Remove Trident Honda servers from support | 2026-05-26 17:13:27 | None | 6h 47m |
| 58307 | Cirencester College | ccolive.cirencester.local stars HTTP/HTTPS timeouts | 2026-05-21 10:08:38 | 2026-05-21 10:17:12 | 0h 09m |
| 58291 | AskBio | CRITICAL: Networking: SSH on rtp-promptdv-01.askbio.com | 2026-05-20 11:03:13 | 2026-05-20 11:11:09 | 0h 08m |
| 58318 | AskBio | Re: RTP Server Setup and Access | 2026-05-22 11:31:31 | 2026-05-22 11:48:04 | 0h 17m |
| 58288 | Gravytrain | Certbot failed on app.prod.qs1.grvytrn.co.uk | 2026-05-20 14:57:54 | 2026-06-01 15:46:12 | 0h 48m |
| 58280 | Azura | *.opentrk.com on ocado1,2 expiring | 2026-05-19 10:44:02 | 2026-05-19 12:02:00 | 1h 18m |
| 58293 | OGT | mickey/granddad.internal.ogtip.com configuration failure | 2026-05-20 12:18:32 | 2026-05-20 12:33:51 | 0h 15m |
| 58281 | Cirencester College | Moodle Update on CCVLE01 | 2026-05-19 12:47:42 | None | 1d 1h 12m |
| 58270 | Troika | tron.troika.lan volume usage /mnt/pve/troika_vm_v2 | 2026-05-18 09:56:15 | 2026-05-18 10:29:47 | 0h 34m |
| 58065 | Tangram | K8s: Decommission Staging and reconfigure Prod for on-demand | 2026-05-20 10:09:14 | 2026-05-21 12:26:04 | 2h 17m |
| 58282 | OGT | Restart Docker service on Basil | 2026-05-18 16:35:42 | 2026-05-18 16:43:39 | 0h 08m |
| 58251 | OGT | basil.internal.ogtip.com volume usage /data | 2026-05-19 11:08:31 | 2026-05-19 11:18:23 | 0h 10m |
| 58294 | Trident Honda | smbfs1.trident.lan host down | 2026-05-21 12:54:56 | 2026-05-21 12:55:00 | 0h 00m |
| 58278 | AskBio | /tmp cleanup script errors on talisker | 2026-05-18 11:27:49 | 2026-05-19 10:03:49 | 2d 2h 36m |
| 58271 | NFW | nfwgs2.nfw.internal volume usage /home | 2026-05-19 11:01:01 | 2026-05-19 11:07:44 | 0h 07m |
| 58122 | Tangram | Linux vulnerability: Copy fail (CVE-2026-31431) | 2026-05-21 10:49:55 | 2026-05-21 11:05:46 | 0h 16m |
| 58227 | Gravytrain | MySQL queries: Best way to update large tables without locking them & MySQL 8.0 upgrade | 2026-05-22 11:06:30 | None | 1d 2h 53m |
| 58102 | Geograph | Linux vulnerability: Copy fail (CVE-2026-31431) | 2026-05-18 11:55:57 | 2026-05-18 11:59:01 | 0h 03m |
| 58321 | NFW | DOWN: nfwgs2.nfw.internal | 2026-05-22 15:00:51 | 2026-05-22 15:05:37 | 0h 05m |
| 58273 | OGT | Run updates failure on blaney.internal.ogtip.com | 2026-05-18 15:14:44 | 2026-05-18 15:55:41 | 0h 41m |
| 58285 | Troika | Unmerged config file on tron.troika.lan | 2026-05-19 11:22:05 | 2026-05-19 11:24:01 | 0h 02m |
| 58304 | Sucden | Transition the Tiger//Sucden Monthly Progress Meeting from Google Meet to Teams | 2026-05-21 10:02:33 | 2026-05-21 10:08:23 | 0h 06m |
| 58313 | OGT | basil.internal.ogtip.com volume usage /data | 2026-05-22 11:50:13 | 2026-05-22 11:57:36 | 0h 07m |
| 58286 | Lantech | Storage utilisation warning: / on ipa-m3.private.ipa.ie | 2026-05-19 13:05:14 | 2026-05-19 15:12:02 | 2h 07m |
| 58121 | Sysdoc | Linux vulnerability: Copy fail (CVE-2026-31431) | 2026-05-21 10:08:27 | 2026-05-21 10:36:51 | 0h 28m |
| 58255 | Lantech | ClamAV warnings this morning (15/05/2026) | 2026-05-18 11:30:23 | 2026-05-18 12:04:51 | 0h 34m |
| 58155 | Quickline | aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days | 2026-05-05 16:03:39 | 2026-05-20 09:16:38 | 1d 7h 13m |
| 58279 | Globecast | DB Issues | 2026-05-19 16:47:19 | 2026-05-19 18:57:51 | 2h 11m |
| 58316 | Troika | DOWN: tron/tricky.troika.lan | 2026-05-22 08:17:07 | 2026-05-22 10:26:56 | 2h 10m |
| 58275 | TCV | Storage alert: /var on web4.tcv.org.uk | 2026-05-18 11:27:52 | 2026-05-18 11:35:50 | 0h 08m |
| 58182 | Crystal Units | back ups | 2026-05-07 14:27:48 | 2026-05-18 10:39:31 | 2d 0h 12m |
| 58287 | Crystal Units | Storage utilisation warning: /backup on crylonlis2024.crystal.local | 2026-05-20 09:54:09 | 2026-05-20 10:06:15 | 0h 12m |
| 58276 | OGT | Storage alert: /srv/illumina_data on rodney.internal.ogtip.com | 2026-05-18 12:14:15 | 2026-05-18 14:49:17 | 2h 35m |
| 58289 | OpenCorporates | Add new user to bot2 server | 2026-05-20 10:35:43 | 2026-05-20 11:02:43 | 0h 27m |
| 58277 | JISC | Re: Firewall update required | 2026-05-19 11:25:36 | 2026-05-19 13:04:26 | 1h 39m |
| 58201 | Gravytrain | Certificate expiring: www.bedfordinsurance.co.uk | 2026-05-22 11:21:02 | 2026-05-22 11:32:45 | 0h 12m |
| 58303 | Top To Toe | RE: Re: STILL DOWN: toptotoe-staging.net is still offline ([28] Timeout was reached (Operation timed out after 30001 milliseconds with 0 bytes received)) | 2026-05-21 10:41:02 | 2026-05-21 12:36:19 | 1h 55m |
| 58312 | Tangram | DGX Server Decommissioning Options | 2026-05-21 16:43:46 | 2026-05-21 17:37:25 | 0h 54m |
git hash: master (45d950f7)