15 minute update

04 May - 08 May

RT	Client	Subject	First work started	First post-work reply	Time to reply
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
58188	Lantech	Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server	2026-05-07 15:13:43	2026-05-07 15:47:30	0h 34m
58064	OGT	rodney.internal.ogtip.com volume usage /srv/ngs	2026-05-05 14:42:26	2026-05-05 14:43:27	0h 01m
57611	Crystal Units	crylonlis2024 RHEL renewal	2026-04-29 15:04:45	None	8h 55m
58125	Entrepreneurs Circle	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-05 09:59:29	2026-05-05 10:02:14	0h 03m
58113	Novadata	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 11:00:46	2026-05-06 11:06:25	0h 06m
58172	Crystal Units	Fw: can't connect lisec server	2026-05-06 16:14:44	2026-05-06 16:17:51	0h 03m
58191	DLS Plastics	DOWN: dls-zimbra2.dlsmedical.internal	2026-05-08 11:07:58	None	1d 2h 52m
58092	Advensys	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-07 12:26:24	2026-05-08 17:22:45	4h 56m
58204	Lantech	Fw: Incident# 225033 - TLP GREEN Advisory: Dirty Frag - Universal Linux Local Privilege Escalation	2026-05-08 13:34:11	2026-05-08 13:36:08	0h 02m
58118	Rotastat	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 15:39:26	2026-05-07 11:35:27	1d 9h 56m
58117	Reigate College	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 11:47:01	2026-05-06 12:02:02	0h 15m
58095	Azura	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-05 09:26:16	2026-05-05 09:28:20	0h 02m
58112	NFW	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 10:53:40	2026-05-06 10:54:39	0h 01m
58150	AskBio	login to RTP server	2026-05-05 11:03:25	2026-05-05 11:06:49	0h 03m
58162	Reigate College	Install cert	2026-05-06 11:46:25	None	1d 2h 14m
58114	OpenCorporates	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 15:39:28	2026-05-06 15:39:32	0h 00m
58111	Midnight Hax	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 10:46:01	2026-05-06 10:46:31	0h 01m
58205	AskBio	Storage alert: /home on talisker.synpromics.com	2026-05-08 14:58:38	2026-05-08 15:00:18	0h 02m
58153	Gravytrain	prod.gt1.grvytrn.co.uk certbot renew failure	2026-05-05 11:17:15	2026-05-05 11:24:32	0h 07m
58099	DLS Plastics	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-05 15:55:21	2026-05-05 16:04:44	0h 09m
58100	Econic Bio	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-15 09:22:55	None	1d 4h 37m
58103	Global Brands	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-05 16:26:02	2026-05-05 16:36:08	0h 10m
58154	Globecast	gcukscheddbdev and gcukscheddb01 insights client failure	2026-05-05 09:20:36	2026-05-05 09:53:50	0h 33m
58196	Geograph	Geograph Gitlab upgrade (18.11.2)	2026-05-08 11:07:22	2026-05-08 11:52:34	0h 45m
58124	TCV	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-07 12:58:21	2026-05-07 13:01:40	0h 03m
58178	Troika	Re: Minima-SEGY QuickView Plotting Enhancements	2026-05-07 10:07:30	None	1d 3h 52m
58101	ERF Electrical	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-05 16:58:21	2026-05-05 16:59:57	0h 02m
58187	BD Group	eFiling: File Access Error	2026-05-07 14:30:25	2026-05-07 14:31:25	0h 01m
58197	TCV	web4.tcv.org.uk HTTP/S checks timing out	2026-05-08 10:38:27	2026-05-08 10:39:35	0h 01m
58104	Globecast	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-05 16:14:59	2026-05-05 16:16:40	0h 02m
58106	Imoves	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-01 14:43:48	2026-05-05 17:13:02	2h 29m
58127	Trident Honda	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 15:08:44	2026-05-06 15:09:53	0h 01m
58180	Crystal Units	backy2 cleanup failure \| invalid database	2026-05-07 10:21:19	None	1d 3h 39m
58088	OGT	Upgrade blaney.internal.ogtip.com to Debian 13 Trixie	2026-05-14 15:15:00	None	8h 45m
58126	Top To Toe	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 12:19:48	2026-05-06 12:20:33	0h 01m
58155	Quickline	aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days	2026-05-05 16:03:39	2026-05-20 09:16:38	1d 7h 13m
58107	ITC Compliance	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 10:43:41	2026-05-06 10:44:47	0h 01m
58198	NFW	CRITICAL: System Health: Systemd State on nfwgs2.nfw.internal	2026-05-08 11:05:45	2026-05-08 11:06:24	0h 01m
58128	Troika	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 15:03:14	2026-05-06 15:06:17	0h 03m
58108	JISC	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-05 09:40:17	2026-05-05 09:46:35	0h 06m
58161	Crystal Units	FW:	2026-05-05 12:24:26	2026-05-05 12:27:17	0h 03m
58182	Crystal Units	back ups	2026-05-07 14:27:48	2026-05-18 10:39:31	2d 0h 12m
58171	Sucden	Storage alert: / on strlb-gs2-p1l01.sucden.co.uk > 90%	2026-05-06 14:10:57	2026-05-06 14:14:50	0h 04m
58110	Lantech	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-07 12:34:46	2026-05-07 12:40:51	0h 06m
58157	Crystal Units	crylonlis2024.crystal.local insights client failure	2026-05-07 10:49:01	2026-05-07 10:52:19	0h 03m
58105	Gravytrain	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-05 17:04:52	2026-05-05 17:07:41	0h 03m
58115	OGT	Linux vulnerability: Copy fail (CVE-2026-31431)	2026-05-06 11:07:10	2026-05-06 11:10:01	0h 03m

git hash: master (45d950f7)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	133.421 msec
System CPU time	5.326 msec
Total CPU time	138.747 msec
Elapsed time	265.260 msec
Context switches	98 voluntary, 349 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-05-08&start=2026-05-04
REMOTE_ADDR	10.42.58.188
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-05-08'
'start'	'2026-05-04'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 5, 8), 'start': datetime.date(2026, 5, 4), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2026-05-08&start=2026-05-04' [GET]>
tickets	[<Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=8570, rt_number=58188, queue=Requests, subject=Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server, ticket_status=closed, client=Lantech, priority=21, created=2026-05-07 14:56:08, last_txn_id=0>, <Ticket(id=8414, rt_number=58064, queue=Incidents, subject=rodney.internal.ogtip.com volume usage /srv/ngs, ticket_status=closed, client=OGT, priority=43, created=2026-04-27 14:42:56, last_txn_id=0>, <Ticket(id=8024, rt_number=57611, queue=Requests, subject=crylonlis2024 RHEL renewal , ticket_status=closed, client=Crystal Units, priority=67, created=2026-03-10 09:31:56, last_txn_id=0>, <Ticket(id=8475, rt_number=58125, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=resolved, client=Entrepreneurs Circle, priority=66, created=2026-04-30 10:07:58, last_txn_id=0>, <Ticket(id=8463, rt_number=58113, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Novadata, priority=72, created=2026-04-30 10:01:45, last_txn_id=0>, <Ticket(id=8554, rt_number=58172, queue=Incidents, subject=Fw: can't connect lisec server, ticket_status=closed, client=Crystal Units, priority=81, created=2026-05-06 15:10:47, last_txn_id=2495647>, <Ticket(id=8573, rt_number=58191, queue=Incidents, subject=DOWN: dls-zimbra2.dlsmedical.internal, ticket_status=closed, client=DLS Plastics, priority=1, created=2026-05-07 17:46:00, last_txn_id=0>, <Ticket(id=8442, rt_number=58092, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Advensys, priority=23, created=2026-04-30 09:52:15, last_txn_id=0>, <Ticket(id=8586, rt_number=58204, queue=Requests, subject=Fw: Incident# 225033 - TLP GREEN Advisory: Dirty Frag - Universal Linux Local Privilege Escalation, ticket_status=closed, client=Lantech, priority=21, created=2026-05-08 13:29:43, last_txn_id=0>, <Ticket(id=8468, rt_number=58118, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Rotastat, priority=42, created=2026-04-30 10:03:58, last_txn_id=0>, <Ticket(id=8467, rt_number=58117, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Reigate College, priority=74, created=2026-04-30 10:03:37, last_txn_id=0>, <Ticket(id=8445, rt_number=58095, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Azura, priority=72, created=2026-04-30 09:54:42, last_txn_id=0>, <Ticket(id=8462, rt_number=58112, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=NFW, priority=43, created=2026-04-30 10:01:22, last_txn_id=0>, <Ticket(id=8532, rt_number=58150, queue=Incidents, subject=login to RTP server, ticket_status=closed, client=AskBio, priority=72, created=2026-05-04 10:26:50, last_txn_id=2493993>, <Ticket(id=8544, rt_number=58162, queue=Requests, subject=Install cert, ticket_status=closed, client=Reigate College, priority=41, created=2026-05-05 15:15:44, last_txn_id=2494411>, <Ticket(id=8464, rt_number=58114, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=OpenCorporates, priority=42, created=2026-04-30 10:02:01, last_txn_id=0>, <Ticket(id=8461, rt_number=58111, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Midnight Hax, priority=72, created=2026-04-30 10:01:06, last_txn_id=0>, <Ticket(id=8587, rt_number=58205, queue=Incidents, subject=Storage alert: /home on talisker.synpromics.com, ticket_status=closed, client=AskBio, priority=81, created=2026-05-08 14:56:05, last_txn_id=0>, <Ticket(id=8535, rt_number=58153, queue=Incidents, subject=prod.gt1.grvytrn.co.uk certbot renew failure, ticket_status=closed, client=Gravytrain, priority=51, created=2026-05-05 08:18:52, last_txn_id=0>, <Ticket(id=8449, rt_number=58099, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=DLS Plastics, priority=42, created=2026-04-30 09:56:26, last_txn_id=0>, <Ticket(id=8450, rt_number=58100, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Econic Bio, priority=73, created=2026-04-30 09:56:48, last_txn_id=0>, <Ticket(id=8453, rt_number=58103, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Global Brands, priority=42, created=2026-04-30 09:57:50, last_txn_id=0>, <Ticket(id=8536, rt_number=58154, queue=Incidents, subject=gcukscheddbdev and gcukscheddb01 insights client failure, ticket_status=closed, client=Globecast, priority=41, created=2026-05-05 08:21:57, last_txn_id=0>, <Ticket(id=8578, rt_number=58196, queue=Requests, subject=Geograph Gitlab upgrade (18.11.2), ticket_status=closed, client=Geograph, priority=41, created=2026-05-08 09:27:55, last_txn_id=0>, <Ticket(id=8474, rt_number=58124, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=TCV, priority=53, created=2026-04-30 10:07:34, last_txn_id=0>, <Ticket(id=8560, rt_number=58178, queue=Requests, subject=Re: Minima-SEGY QuickView Plotting Enhancements, ticket_status=closed, client=Troika, priority=21, created=2026-05-06 20:20:46, last_txn_id=2496014>, <Ticket(id=8451, rt_number=58101, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=ERF Electrical, priority=42, created=2026-04-30 09:57:03, last_txn_id=0>, <Ticket(id=8569, rt_number=58187, queue=Incidents, subject=eFiling: File Access Error, ticket_status=closed, client=BD Group, priority=81, created=2026-05-07 14:29:06, last_txn_id=0>, <Ticket(id=8579, rt_number=58197, queue=Incidents, subject=web4.tcv.org.uk HTTP/S checks timing out, ticket_status=closed, client=TCV, priority=61, created=2026-05-08 10:37:33, last_txn_id=0>, <Ticket(id=8454, rt_number=58104, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Globecast, priority=72, created=2026-04-30 09:58:18, last_txn_id=2494530>, <Ticket(id=8456, rt_number=58106, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Imoves, priority=42, created=2026-04-30 09:59:02, last_txn_id=2491781>, <Ticket(id=8477, rt_number=58127, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Trident Honda, priority=72, created=2026-04-30 10:08:41, last_txn_id=2495678>, <Ticket(id=8562, rt_number=58180, queue=Incidents, subject=backy2 cleanup failure \| invalid database, ticket_status=closed, 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15 minute update

04 May - 08 May

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fifteen_minute_update_drilldown.html

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