15 minute update

23 Mar - 24 Apr

RT	Client	Subject	First work started	First post-work reply	Time to reply
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
57744	Geograph	Geograph Gitlab upgrade (18.10.1)	2026-03-27 08:16:32	2026-03-27 08:17:31	0h 01m
57707	Azura	Azura - Ocado vpn certificates	2026-03-25 14:35:38	2026-03-25 14:44:30	0h 09m
57671	JISC	Upgrade servers to Debian 13 Trixie	2026-03-25 12:03:36	2026-03-25 12:11:22	0h 08m
57720	Azura	UNKNOWN: Hardware: Dell OpenManage on ocado2.opentrk.com	2026-03-23 14:48:29	None	9h 12m
57680	Trident Honda	Upgrade servers to Debian 13 Trixie	2026-03-25 15:08:07	2026-03-25 15:42:41	0h 35m
57700	Sucden	declan and duffman decom	2026-03-19 13:14:00	2026-03-23 15:38:33	2h 25m
57726	Ingeus	Ingeus: login to Azure	2026-03-24 08:42:33	2026-03-24 08:44:37	0h 02m
57735	Tangram	CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx1.internal.etherapeutics.co.uk	2026-03-24 17:23:38	2026-03-24 17:24:30	0h 01m
57746	Trident Honda	VM unifi	2026-03-26 09:50:32	2026-03-26 17:09:40	7h 19m
57672	Cirencester College	Upgrade servers to Debian 13 Trixie	2026-03-25 15:47:14	2026-03-25 15:50:27	0h 03m
57727	Quickline	Zabbix Upgrade	2026-03-24 11:36:20	2026-03-24 12:55:38	1h 19m
57713	OGT	rodney1.internal.ogtip.com failed disk	2026-03-23 11:25:58	2026-03-23 12:03:10	0h 37m
57723	OGT	OOM - blaney.internal.ogtip.com	2026-03-23 17:10:42	2026-03-23 17:22:15	0h 12m
57729	Geograph	geograph/prod haproxy deployments failing	2026-03-24 16:20:27	None	7h 40m
57722	Sucden	iLO maintenance	2026-03-24 10:19:35	2026-03-24 10:20:40	0h 01m
57717	AskBio	edb-iona.askbio.com HTTP status for prompt-softdev.askbio.com	2026-03-24 15:49:45	2026-03-26 11:23:30	1d 9h 34m
57733	Tangram	tangram/prod/gitlab eviction/saml errors	2026-03-25 15:33:57	2026-03-26 13:02:03	2d 1h 28m
57714	Gravytrain	web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk	2026-03-23 10:31:52	2026-03-23 11:10:36	0h 39m
57718	Trident Honda	smbfs1.trident.lan volume usage /srv	2026-03-24 13:00:56	2026-03-24 13:02:56	0h 02m
57751	Troika	Onboard server to support: tricky.troika.lan	2026-03-26 13:05:49	2026-03-26 16:38:59	3h 33m
56919	Ingeus	Remove Ingeus systems from support	2026-03-26 15:16:50	2026-03-26 16:12:12	0h 55m
57732	Troika	Bring up VPN tunnels	2026-03-24 14:48:24	None	9h 12m
57682	ERF Electrical	Upgrade servers to Debian 13 Trixie	2026-03-25 12:42:25	2026-03-25 12:55:33	0h 13m
57740	Geograph	geograph/prod/gitlab pod status	2026-03-25 08:18:40	2026-03-25 14:39:44	6h 21m
57754	Tangram	tangram/prod ThanosCompactIsDown	2026-03-27 09:47:40	2026-03-27 11:06:09	1h 18m
57664	JISC	OpenAthens server patching	2026-03-26 08:17:58	2026-03-26 08:26:47	0h 09m
57743	Tangram	Tangram Gitlab upgrade (18.10.1)	2026-03-26 08:14:05	2026-03-26 08:15:57	0h 02m
57715	Tangram	tangram/prod issues	2026-03-23 08:48:15	2026-03-23 10:13:57	1h 26m
57719	Trident Honda	VM migration	2026-03-23 16:37:26	2026-03-25 10:46:44	1d 8h 09m
57752	Geograph	Re: CRITICAL: HTTP: Geograph staging HTTPS on staging.geograph.org.uk	2026-03-27 08:54:54	2026-03-27 09:12:32	0h 18m
57673	Global Brands	Upgrade servers to Debian 13 Trixie	2026-03-25 16:02:32	2026-03-25 16:05:33	0h 03m
57716	OGT	sybil.internal.ogtip.com volume usage /Data	2026-03-25 17:19:23	2026-03-25 17:22:31	0h 03m

git hash: master (4425ed35)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	89.794 msec
System CPU time	3.558 msec
Total CPU time	93.352 msec
Elapsed time	139.988 msec
Context switches	120 voluntary, 46 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-04-24&start=2026-03-23
REMOTE_ADDR	10.42.13.85
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2026-04-24'
'start'	'2026-03-23'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 4, 24), 'start': datetime.date(2026, 3, 23), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2026-04-24&start=2026-03-23' [GET]>
tickets	[<Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=8157, rt_number=57744, queue=Requests, subject=Geograph Gitlab upgrade (18.10.1), ticket_status=resolved, client=Geograph, priority=41, created=2026-03-25 14:50:34, last_txn_id=0>, <Ticket(id=8120, rt_number=57707, queue=Requests, subject=Azura - Ocado vpn certificates, ticket_status=resolved, client=Azura, priority=42, created=2026-03-20 11:17:03, last_txn_id=0>, <Ticket(id=8084, rt_number=57671, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=JISC, priority=63, created=2026-03-17 15:35:58, last_txn_id=0>, <Ticket(id=8133, rt_number=57720, queue=Problems, subject=UNKNOWN: Hardware: Dell OpenManage on ocado2.opentrk.com, ticket_status=open, client=Azura, priority=42, created=2026-03-23 14:29:34, last_txn_id=0>, <Ticket(id=8093, rt_number=57680, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Trident Honda, priority=63, created=2026-03-17 16:51:11, last_txn_id=0>, <Ticket(id=8113, rt_number=57700, queue=Requests, subject=declan and duffman decom, ticket_status=open, client=Sucden, priority=42, created=2026-03-19 10:33:36, last_txn_id=0>, <Ticket(id=8139, rt_number=57726, queue=Requests, subject=Ingeus: login to Azure, ticket_status=resolved, client=Ingeus, priority=41, created=2026-03-24 00:00:06, last_txn_id=0>, <Ticket(id=8148, rt_number=57735, queue=Incidents, subject=CRITICAL: AWS Site-to-Site VPN: Tunnel2 on dgx1.internal.etherapeutics.co.uk, ticket_status=resolved, client=Tangram, priority=1, created=2026-03-24 17:23:27, last_txn_id=0>, <Ticket(id=8159, rt_number=57746, queue=Requests, subject=VM unifi, ticket_status=resolved, client=Trident Honda, priority=41, created=2026-03-25 18:00:15, last_txn_id=0>, <Ticket(id=8085, rt_number=57672, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Cirencester College, priority=43, created=2026-03-17 15:51:12, last_txn_id=0>, <Ticket(id=8140, rt_number=57727, queue=Requests, subject=Zabbix Upgrade, ticket_status=open, client=Quickline, priority=62, created=2026-03-24 07:59:20, last_txn_id=0>, <Ticket(id=8126, rt_number=57713, queue=Requests, subject=rodney1.internal.ogtip.com failed disk, ticket_status=open, client=OGT, priority=42, created=2026-03-23 08:05:19, last_txn_id=0>, <Ticket(id=8136, rt_number=57723, queue=Incidents, subject=OOM - blaney.internal.ogtip.com, ticket_status=resolved, client=OGT, priority=1, created=2026-03-23 17:02:50, last_txn_id=0>, <Ticket(id=8142, rt_number=57729, queue=Incidents, subject=geograph/prod haproxy deployments failing, ticket_status=resolved, client=Geograph, priority=51, created=2026-03-24 12:06:49, last_txn_id=0>, <Ticket(id=8135, rt_number=57722, queue=Requests, subject=iLO maintenance , ticket_status=autoclose, client=Sucden, priority=42, created=2026-03-23 16:42:50, last_txn_id=0>, <Ticket(id=8130, rt_number=57717, queue=Incidents, subject= edb-iona.askbio.com HTTP status for prompt-softdev.askbio.com, ticket_status=resolved, client=AskBio, priority=72, created=2026-03-23 11:39:03, last_txn_id=0>, <Ticket(id=8146, rt_number=57733, queue=Incidents, subject=tangram/prod/gitlab eviction/saml errors, ticket_status=autoclose, client=Tangram, priority=51, created=2026-03-24 16:31:25, last_txn_id=0>, <Ticket(id=8127, rt_number=57714, queue=Problems, subject=web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk, ticket_status=open, client=Gravytrain, priority=42, created=2026-03-23 08:16:05, last_txn_id=0>, <Ticket(id=8131, rt_number=57718, queue=Incidents, subject=smbfs1.trident.lan volume usage /srv, ticket_status=resolved, client=Trident Honda, priority=52, created=2026-03-23 11:42:53, last_txn_id=0>, <Ticket(id=8164, rt_number=57751, queue=Requests, subject=Onboard server to support: tricky.troika.lan, ticket_status=stalled, client=Troika, priority=41, created=2026-03-26 12:31:47, last_txn_id=0>, <Ticket(id=7424, rt_number=56919, queue=Requests, subject=Remove Ingeus systems from support, ticket_status=resolved, client=Ingeus, priority=47, created=2026-01-06 12:58:19, last_txn_id=0>, <Ticket(id=8145, rt_number=57732, queue=Requests, subject=Bring up VPN tunnels, ticket_status=resolved, client=Troika, priority=41, created=2026-03-24 14:38:22, last_txn_id=0>, <Ticket(id=8095, rt_number=57682, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=ERF Electrical, priority=43, created=2026-03-17 17:00:14, last_txn_id=0>, <Ticket(id=8153, rt_number=57740, queue=Incidents, subject=geograph/prod/gitlab pod status, ticket_status=resolved, client=Geograph, priority=51, created=2026-03-25 08:15:20, last_txn_id=0>, <Ticket(id=8167, rt_number=57754, queue=Incidents, subject=tangram/prod ThanosCompactIsDown, ticket_status=resolved, client=Tangram, priority=51, created=2026-03-27 08:45:56, last_txn_id=0>, <Ticket(id=8077, rt_number=57664, queue=Requests, subject=OpenAthens server patching, ticket_status=resolved, client=JISC, priority=62, created=2026-03-17 08:04:05, last_txn_id=0>, <Ticket(id=8156, rt_number=57743, queue=Requests, subject=Tangram Gitlab upgrade (18.10.1), ticket_status=resolved, client=Tangram, priority=41, created=2026-03-25 14:48:59, last_txn_id=0>, <Ticket(id=8128, rt_number=57715, queue=Incidents, subject=tangram/prod issues, ticket_status=resolved, client=Tangram, priority=51, created=2026-03-23 08:20:17, last_txn_id=0>, <Ticket(id=8132, rt_number=57719, queue=Requests, subject=VM migration, ticket_status=open, client=Trident Honda, priority=42, created=2026-03-23 12:15:46, last_txn_id=0>, <Ticket(id=8165, rt_number=57752, queue=Incidents, subject=Re: CRITICAL: HTTP: Geograph staging HTTPS on staging.geograph.org.uk, ticket_status=resolved, client=Geograph, priority=51, created=2026-03-26 18:45:42, last_txn_id=0>, <Ticket(id=8086, rt_number=57673, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Global Brands, priority=43, created=2026-03-17 16:00:33, last_txn_id=0>, <Ticket(id=8129, rt_number=57716, queue=Problems, subject=sybil.internal.ogtip.com volume usage /Data, ticket_status=stalled, client=OGT, priority=42, created=2026-03-23 08:36:53, last_txn_id=0>]

15 minute update

23 Mar - 24 Apr

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions