15 minute update

13 Apr - 17 Apr

RT	Client	Subject	First work started	First post-work reply	Time to reply
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
57938	Sucden	CRITICAL: HTTP: Uyuni HTTPS on patrs-gs2-p1l01.sucden.co.uk	2026-04-16 11:39:45	2026-04-16 11:53:25	0h 14m
57941	AskBio	/var on Talisker at 90%	2026-04-16 10:01:19	2026-04-16 10:09:10	0h 08m
57952	ITC Compliance	Timings for system	2026-04-17 14:40:22	2026-04-17 14:47:57	0h 08m
57919	Imoves	Investigate PHP-related issues with staging site	2026-04-13 16:45:29	2026-04-14 11:18:51	1d 8h 33m
57933	Sucden	interstar07-10 local firewall check (Star Echo Service)	2026-04-15 09:54:42	2026-04-15 09:59:13	0h 05m
57929	Trident Honda	WARNING: Cluster: Pacemaker CRM on vmsvr1.trident.lan	2026-04-15 09:05:46	2026-04-15 09:07:56	0h 02m
57949	Troika	tricky.troika.lan stuck updates	2026-04-17 10:07:10	None	1d 3h 53m
57951	Midnight Hax	Fix package double declaration on ws-trixie.midnighthax.com	2026-04-17 14:26:02	2026-04-17 15:11:38	0h 46m
57883	Koinex	WARNING: Mail: Queue Length on koinexserver.home	2026-04-13 08:54:10	2026-04-13 09:18:43	0h 25m
57927	Trident Honda	smbfs1.trident.lan root storage volume usage	2026-04-14 11:33:22	2026-04-14 11:40:31	0h 07m
57864	Sucden	Interstar01/02 rebuild to ubuntu	2026-04-13 14:04:56	2026-04-13 17:42:43	3h 38m
57611	Crystal Units	crylonlis2024 RHEL renewal	2026-04-29 15:04:45	None	8h 55m
57930	Sucden	Storage alert: /srv/uyuni/srv/www on patrs-gs2-p1l01.sucden.co.uk	2026-04-16 10:55:35	2026-04-16 10:56:16	0h 01m
57884	Tangram	CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk	2026-04-13 10:12:44	2026-04-13 10:15:32	0h 03m
57858	Troika	tricky.troika.lan monitoring enhancements	2026-04-10 12:45:51	2026-04-13 12:08:27	2d 3h 23m
57921	Trident Honda	New access key	2026-04-13 15:48:33	2026-04-13 16:09:08	0h 21m
57877	AskBio	All systems down	2026-04-13 09:28:30	2026-04-13 10:10:06	0h 42m
57944	AskBio	ZFS pool data fragmentation on talisker.synpromics.com	2026-04-16 10:22:56	2026-04-17 10:02:57	2d 3h 40m
57937	Quickline	Disk critically full on aql-svr-zabbix-db	2026-04-09 11:21:17	2026-04-15 07:45:51	2d 0h 25m
57925	AskBio	New installs	2026-04-17 11:38:49	2026-04-17 12:05:11	0h 26m
57936	Crystal Units	FW: Shapes drawing with spacer cutting size	2026-04-15 10:51:07	2026-04-15 11:03:48	0h 13m
57879	Quickline	Zabbix database partition error; please verify and fix as needed (workaround currently in place)	2026-04-14 13:08:18	2026-04-14 14:55:43	1h 47m
57932	Sucden	Readdress globabstr01 and 02	2026-04-16 11:24:08	2026-04-16 11:28:52	0h 05m
57784	AskBio	Configure RTP server for support and functionality	2026-04-10 16:59:03	2026-04-13 11:14:18	1d 8h 15m

git hash: master (f521b466)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	103.930 msec
System CPU time	0.000 msec
Total CPU time	103.930 msec
Elapsed time	151.079 msec
Context switches	99 voluntary, 8 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-04-17&start=2026-04-13
REMOTE_ADDR	10.42.140.166
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-04-17'
'start'	'2026-04-13'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 4, 17), 'start': datetime.date(2026, 4, 13), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2026-04-17&start=2026-04-13' [GET]>
tickets	[<Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=8319, rt_number=57938, queue=Incidents, subject=CRITICAL: HTTP: Uyuni HTTPS on patrs-gs2-p1l01.sucden.co.uk, ticket_status=closed, client=Sucden, priority=1, created=2026-04-15 09:12:59, last_txn_id=0>, <Ticket(id=8322, rt_number=57941, queue=Incidents, subject=/var on Talisker at 90%, ticket_status=closed, client=AskBio, priority=71, created=2026-04-15 18:35:20, last_txn_id=0>, <Ticket(id=8334, rt_number=57952, queue=Requests, subject=Timings for system, ticket_status=closed, client=ITC Compliance, priority=61, created=2026-04-17 13:43:34, last_txn_id=0>, <Ticket(id=8300, rt_number=57919, queue=Incidents, subject=Investigate PHP-related issues with staging site, ticket_status=closed, client=Imoves, priority=22, created=2026-04-13 12:16:55, last_txn_id=0>, <Ticket(id=8314, rt_number=57933, queue=Requests, subject=interstar07-10 local firewall check (Star Echo Service), ticket_status=closed, client=Sucden, priority=41, created=2026-04-14 17:12:38, last_txn_id=0>, <Ticket(id=8310, rt_number=57929, queue=Incidents, subject=WARNING: Cluster: Pacemaker CRM on vmsvr1.trident.lan, ticket_status=closed, client=Trident Honda, priority=41, created=2026-04-14 12:57:58, last_txn_id=0>, <Ticket(id=8331, rt_number=57949, queue=Problems, subject=tricky.troika.lan stuck updates, ticket_status=closed, client=Troika, priority=41, created=2026-04-17 08:30:37, last_txn_id=0>, <Ticket(id=8333, rt_number=57951, queue=Incidents, subject=Fix package double declaration on ws-trixie.midnighthax.com, ticket_status=closed, client=Midnight Hax, priority=41, created=2026-04-17 12:46:55, last_txn_id=0>, <Ticket(id=8264, rt_number=57883, queue=Incidents, subject=WARNING: Mail: Queue Length on koinexserver.home, ticket_status=closed, client=Koinex, priority=51, created=2026-04-13 08:21:58, last_txn_id=0>, <Ticket(id=8308, rt_number=57927, queue=Incidents, subject=smbfs1.trident.lan root storage volume usage , ticket_status=closed, client=Trident Honda, priority=51, created=2026-04-14 11:25:47, last_txn_id=0>, <Ticket(id=8245, rt_number=57864, queue=Requests, subject=Interstar01/02 rebuild to ubuntu, ticket_status=closed, client=Sucden, priority=62, created=2026-04-09 09:27:55, last_txn_id=0>, <Ticket(id=8024, rt_number=57611, queue=Requests, subject=crylonlis2024 RHEL renewal , ticket_status=closed, client=Crystal Units, priority=67, created=2026-03-10 09:31:56, last_txn_id=0>, <Ticket(id=8311, rt_number=57930, queue=Incidents, subject=Storage alert: /srv/uyuni/srv/www on patrs-gs2-p1l01.sucden.co.uk, ticket_status=closed, client=Sucden, priority=42, created=2026-04-14 13:01:03, last_txn_id=0>, <Ticket(id=8265, rt_number=57884, queue=Incidents, subject=CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk, ticket_status=closed, client=Tangram, priority=41, created=2026-04-13 08:30:00, last_txn_id=0>, <Ticket(id=8239, rt_number=57858, queue=Problems, subject=tricky.troika.lan monitoring enhancements , ticket_status=closed, client=Troika, priority=21, created=2026-04-09 08:13:56, last_txn_id=0>, <Ticket(id=8302, rt_number=57921, queue=Requests, subject=New access key, ticket_status=closed, client=Trident Honda, priority=41, created=2026-04-13 14:12:51, last_txn_id=0>, <Ticket(id=8258, rt_number=57877, queue=Incidents, subject=All systems down, ticket_status=closed, client=AskBio, priority=91, created=2026-04-11 08:03:30, last_txn_id=0>, <Ticket(id=8326, rt_number=57944, queue=Incidents, subject=ZFS pool data fragmentation on talisker.synpromics.com, ticket_status=closed, client=AskBio, priority=73, created=2026-04-16 10:20:00, last_txn_id=2484184>, <Ticket(id=8318, rt_number=57937, queue=Incidents, subject=Disk critically full on aql-svr-zabbix-db, ticket_status=closed, client=Quickline, priority=81, created=2026-04-15 07:34:19, last_txn_id=2482732>, <Ticket(id=8306, rt_number=57925, queue=Requests, subject=New installs, ticket_status=closed, client=AskBio, priority=62, created=2026-04-14 09:55:36, last_txn_id=0>, <Ticket(id=8317, rt_number=57936, queue=Requests, subject=FW: Shapes drawing with spacer cutting size, ticket_status=closed, client=Crystal Units, priority=65, created=2026-04-15 06:21:09, last_txn_id=0>, <Ticket(id=8260, rt_number=57879, queue=Requests, subject=Zabbix database partition error; please verify and fix as needed (workaround currently in place), ticket_status=closed, client=Quickline, priority=64, created=2026-04-12 09:15:00, last_txn_id=2489989>, <Ticket(id=8313, rt_number=57932, queue=Requests, subject=Readdress globabstr01 and 02, ticket_status=closed, client=Sucden, priority=2, created=2026-04-14 16:28:07, last_txn_id=2483586>, <Ticket(id=8197, rt_number=57784, queue=Requests, subject=Configure RTP server for support and functionality, ticket_status=closed, client=AskBio, priority=67, created=2026-04-02 10:18:16, last_txn_id=0>]

15 minute update

13 Apr - 17 Apr

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions