15 minute update

26 Jan - 30 Jan

RT	Client	Subject	First work started	First post-work reply	Time to reply
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
57095	ATA Group	Access to ATA group infrastructure	2026-01-26 11:40:18	2026-01-26 11:41:30	0h 01m
56639	ATA Group	Contract for 2026	2026-01-27 14:39:01	2026-01-27 14:58:01	0h 19m
57128	OpenCorporates	Stop Data Sync on Jupyter	2026-01-28 19:30:03	2026-01-28 19:40:57	0h 11m
57119	Crystal Units	cuin site 2 printer to be put onto server lisec if not already there please check	2026-01-27 12:01:00	2026-01-27 12:12:57	0h 12m
57140	Cirencester College	20260129-DB server degraded - appears full	2026-01-30 10:23:15	2026-01-30 10:54:24	0h 31m
56818	OGT	Upgrade mickey.internal.ogtip.com to Debian 13 Trixie	2026-02-19 13:19:05	None	1d 0h 41m
57141	OpenCorporates	Jupyter server shutdown	2026-01-30 16:16:21	None	7h 44m
57082	OGT	WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com	2026-01-27 11:33:39	2026-01-27 11:37:21	0h 04m
57111	Geograph	CRITICAL: HTTP: Geograph data HTTP on data.geograph.org.uk	2026-01-27 08:41:28	2026-01-27 08:51:17	0h 10m
57109	Sucden	WARNING: NRPE Disk: All Disks on duffman.sucden.co.uk	2026-01-12 10:00:43	2026-01-26 10:50:19	0h 50m
57118	AskBio	WARNING: NRPE Disk: / on edb-lab-skye.askbio.com	2026-01-29 11:53:01	2026-01-29 11:56:48	0h 04m
57107	OpenCorporates	sys1 ipmi issue	2026-01-27 08:51:26	2026-01-27 11:56:58	3h 06m
57138	Geograph	[FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring	2026-01-30 10:17:23	2026-01-30 16:29:23	6h 12m
57104	AskBio	Connectivity blip	2026-01-26 08:00:00	2026-01-26 08:10:05	0h 10m
57129	Global Brands	lines are going down	2026-01-28 18:26:52	2026-01-28 18:33:00	0h 06m
57112	OpenCorporates	Server shutdown	2026-02-02 15:09:17	None	8h 51m
57123	Midnight Hax	APC UPS Status on fw.midnighthax.com	2026-01-27 15:26:48	None	8h 33m
57085	Tangram	Etx-eks-production error logs in Datadog	2026-01-27 10:19:46	2026-01-27 10:30:41	0h 11m
57153	Sucden	Current Load on Interstar04	2026-01-30 14:18:51	2026-01-30 14:36:26	0h 18m
57155	OpenCorporates	Jupyter/ bot sync	2026-01-30 15:52:19	2026-01-30 16:11:06	0h 19m
57125	OpenCorporates	DOWN: dc infra	2026-01-28 08:44:22	2026-01-29 08:31:19	2d 3h 47m
57135	Sysdoc	Kuberetes logs	2026-01-29 09:54:34	2026-01-29 13:00:08	3h 06m
57108	AskBio	Passwordless login on Jura, Coll and Iona	2026-01-29 18:13:04	2026-01-29 18:14:24	0h 01m
56752	OpenCorporates	OC - Quote to remove all hardware from Sysgroup	2025-12-11 11:47:05	None	1d 2h 13m
57151	Sysdoc	Important kubernetes change - sysdoc	2026-03-18 14:25:56	None	9h 34m
57150	Ingeus	Important kubernetes change - ingeus	2026-03-18 12:19:49	None	1d 1h 40m

git hash: master (e3ab9751)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	77.426 msec
System CPU time	7.282 msec
Total CPU time	84.708 msec
Elapsed time	120.508 msec
Context switches	127 voluntary, 2 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-01-30&start=2026-01-26
REMOTE_ADDR	10.42.58.148
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

Variable	Value
'end'	'2026-01-30'
'start'	'2026-01-26'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 1, 30), 'start': datetime.date(2026, 1, 26), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2026-01-30&start=2026-01-26' [GET]>
tickets	[<Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=7633, rt_number=57095, queue=Requests, subject=Access to ATA group infrastructure , ticket_status=closed, client=ATA Group, priority=5, created=2026-01-22 10:29:45, last_txn_id=0>, <Ticket(id=7171, rt_number=56639, queue=Requests, subject=Contract for 2026, ticket_status=closed, client=ATA Group, priority=7, created=2025-12-01 11:19:13, last_txn_id=0>, <Ticket(id=7666, rt_number=57128, queue=Requests, subject=Stop Data Sync on Jupyter, ticket_status=closed, client=OpenCorporates, priority=61, created=2026-01-28 10:52:47, last_txn_id=0>, <Ticket(id=7657, rt_number=57119, queue=Requests, subject=cuin site 2 printer to be put onto server lisec if not already there please check, ticket_status=closed, client=Crystal Units, priority=61, created=2026-01-27 11:28:14, last_txn_id=0>, <Ticket(id=7678, rt_number=57140, queue=Incidents, subject=20260129-DB server degraded - appears full, ticket_status=closed, client=Cirencester College, priority=71, created=2026-01-29 16:14:35, last_txn_id=2448320>, <Ticket(id=7353, rt_number=56818, queue=Requests, subject=Upgrade mickey.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-12-24 09:39:06, last_txn_id=0>, <Ticket(id=7679, rt_number=57141, queue=Requests, subject=Jupyter server shutdown, ticket_status=closed, client=OpenCorporates, priority=1, created=2026-01-29 16:59:54, last_txn_id=0>, <Ticket(id=7619, rt_number=57082, queue=Incidents, subject=WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=32, created=2026-01-20 11:35:50, last_txn_id=0>, <Ticket(id=7649, rt_number=57111, queue=Incidents, subject=CRITICAL: HTTP: Geograph data HTTP on data.geograph.org.uk, ticket_status=closed, client=Geograph, priority=21, created=2026-01-26 12:02:39, last_txn_id=0>, <Ticket(id=7647, rt_number=57109, queue=Incidents, subject=WARNING: NRPE Disk: All Disks on duffman.sucden.co.uk, ticket_status=closed, client=Sucden, priority=61, created=2026-01-07 10:26:22, last_txn_id=2446621>, <Ticket(id=7656, rt_number=57118, queue=Incidents, subject=WARNING: NRPE Disk: / on edb-lab-skye.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2026-01-27 10:40:33, last_txn_id=0>, <Ticket(id=7645, rt_number=57107, queue=Incidents, subject=sys1 ipmi issue, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-01-26 08:59:53, last_txn_id=0>, <Ticket(id=7676, rt_number=57138, queue=Incidents, subject=[FIRING: 1 for geograph/prod] NodeFilesystemSpaceFillingUp in tcl-monitoring, ticket_status=closed, client=Geograph, priority=41, created=2026-01-29 11:44:20, last_txn_id=0>, <Ticket(id=7642, rt_number=57104, queue=Incidents, subject=Connectivity blip, ticket_status=closed, client=AskBio, priority=61, created=2026-01-24 01:54:00, last_txn_id=0>, <Ticket(id=7667, rt_number=57129, queue=Requests, subject=lines are going down, ticket_status=closed, client=Global Brands, priority=41, created=2026-01-28 10:57:00, last_txn_id=0>, <Ticket(id=7650, rt_number=57112, queue=Requests, subject=Server shutdown, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-01-26 14:02:36, last_txn_id=0>, <Ticket(id=7661, rt_number=57123, queue=Problems, subject=APC UPS Status on fw.midnighthax.com, ticket_status=closed, client=Midnight Hax, priority=41, created=2026-01-27 15:11:02, last_txn_id=0>, <Ticket(id=7622, rt_number=57085, queue=Requests, subject=Etx-eks-production error logs in Datadog, ticket_status=closed, client=Tangram, priority=3, created=2026-01-20 16:02:44, last_txn_id=0>, <Ticket(id=7691, rt_number=57153, queue=Requests, subject=Current Load on Interstar04, ticket_status=closed, client=Sucden, priority=61, created=2026-01-30 14:15:56, last_txn_id=0>, <Ticket(id=7693, rt_number=57155, queue=Requests, subject=Jupyter/ bot sync , ticket_status=closed, client=OpenCorporates, priority=61, created=2026-01-30 15:51:49, last_txn_id=0>, <Ticket(id=7663, rt_number=57125, queue=Incidents, subject=DOWN: dc infra, ticket_status=closed, client=OpenCorporates, priority=91, created=2026-01-27 18:00:58, last_txn_id=0>, <Ticket(id=7673, rt_number=57135, queue=Requests, subject=Kuberetes logs, ticket_status=closed, client=Sysdoc, priority=43, created=2026-01-29 09:48:25, last_txn_id=0>, <Ticket(id=7646, rt_number=57108, queue=Requests, subject=Passwordless login on Jura, Coll and Iona , ticket_status=closed, client=AskBio, priority=3, created=2026-01-26 10:15:50, last_txn_id=0>, <Ticket(id=7287, rt_number=56752, queue=Requests, subject=OC - Quote to remove all hardware from Sysgroup, ticket_status=closed, client=OpenCorporates, priority=7, created=2025-12-11 11:36:46, last_txn_id=0>, <Ticket(id=7689, rt_number=57151, queue=Requests, subject=Important kubernetes change - sysdoc, ticket_status=resolved, client=Sysdoc, priority=45, created=2026-01-30 12:23:35, last_txn_id=0>, <Ticket(id=7688, rt_number=57150, queue=Requests, subject=Important kubernetes change - ingeus, ticket_status=resolved, client=Ingeus, priority=45, created=2026-01-30 12:20:27, last_txn_id=0>]

15 minute update

26 Jan - 30 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions