15 minute update

15 Dec - 16 Jan

RT	Client	Subject	First work started	First post-work reply	Time to reply
57059	None	AWS IAM role permission and access	2026-01-15 16:58:12	2026-01-15 17:02:42	0h 05m
56803	Sucden	STAR dteadmin user to be added to Interstar07-10	2025-12-22 09:12:20	2025-12-22 10:05:37	0h 53m
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
56773	Sucden	SFL Old servers root access	2025-12-15 14:31:29	2025-12-15 16:07:35	1h 36m
56922	Novadata	AWS backups	2026-01-06 14:33:46	2026-01-06 14:46:27	0h 13m
56907	Ingeus	Azure account lockout	2026-01-05 09:47:27	2026-01-05 09:50:19	0h 03m
56627	Tusk IC	Remove Tusk servers from support	2025-12-15 10:04:20	None	1d 3h 56m
56904	Ingeus	Ingeus: login to Azure	2026-01-05 08:30:58	2026-01-05 09:36:12	1h 05m
56937	ATA Group	SBP Hardware Review	2026-01-09 11:23:03	2026-01-09 11:36:56	0h 14m
56775	Lantech	Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025)	2025-12-15 15:52:47	2025-12-15 16:05:46	0h 13m
56795	OGT	manuel.internal.ogtip.com restic issues	2025-12-18 09:49:36	2025-12-18 10:47:12	0h 58m
56790	Sucden	Linux estate patching - January 2026	2026-01-07 10:07:06	2026-01-07 10:41:37	0h 35m
56825	OGT	sybil.internal.ogtip.com volume usage /Data	2026-01-09 13:58:55	2026-01-09 14:05:46	0h 07m
56770	Reigate College	rc-mss.reigate.ac.uk disk filled up	2025-12-15 08:16:26	2025-12-15 08:26:39	0h 10m
56764	BD Group	Multiple failed HTTP checks	2025-12-15 11:07:27	2025-12-16 09:20:12	2d 2h 13m
56809	OpenCorporates	CRITICAL: Load on zcluster2.opencorporates.internal	2025-12-22 12:20:51	2025-12-22 12:24:48	0h 04m
56762	AskBio	Disk array on Talisker	2025-12-16 08:46:57	2025-12-16 10:21:49	1h 35m
56806	AskBio	Storage critical: /var/cache/duplicity on talisker.synpromics.com	2025-12-22 04:22:07	2025-12-22 04:46:23	0h 24m
56900	Sucden	interstar08/09/10.sucden.co.uk	2026-01-05 08:19:26	None	1d 5h 41m
56908	AskBio	Replace Duplicity with Restic	2026-01-05 11:40:23	2026-01-05 12:04:57	0h 25m
57065	OpenCorporates	OC Icinga issue	2026-01-16 08:00:00	2026-01-16 08:35:43	0h 36m
56982	Lantech	IPA	2026-01-14 15:01:44	2026-01-21 12:01:13	2d 0h 59m
56781	Gravytrain	{app,web}.prod.qs1.grvytrn.co.uk script error	2025-12-17 11:23:03	2025-12-17 11:35:07	0h 12m
56786	Trident Honda	smbfs1.trident.lan volume usage /srv	2025-12-17 08:41:50	2025-12-17 08:45:52	0h 04m
56906	Rotastat	gallus.rotastat.com storage volume usage	2026-01-05 15:07:01	2026-01-05 15:19:01	0h 12m
56797	AskBio	CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com	2025-12-19 08:23:12	2025-12-19 08:24:00	0h 01m
56771	OGT	rodney2.internal.ogtip.com predictive disk failure	2025-12-22 09:44:31	2025-12-22 10:21:44	0h 37m
56783	Crystal Units	CRITICAL: System Health: Systemd State on crylonlis2024.crystal.local	2025-12-16 18:21:39	2025-12-16 18:22:30	0h 01m
56910	Cirencester College	OS Versions	2026-01-05 13:58:36	2026-01-05 14:07:08	0h 09m
56824	OGT	OGT Site down	2025-12-29 10:32:26	2025-12-29 10:39:16	0h 07m
56949	Global Brands	DOWN: svr1.global-brands.internal	2026-01-09 11:30:25	2026-01-09 11:56:06	0h 26m
56979	Trident Honda	WARNING: System Health: Kitchen Sink on smbfs1.trident.lan	2026-01-13 08:42:11	2026-01-13 08:43:08	0h 01m
56957	AskBio	Password link for the server	2026-01-09 12:48:23	2026-01-09 14:56:34	2h 08m
56896	OpenCorporates	CRITICAL: Load on backup1.opencorporates.internal	2025-12-31 14:18:35	2025-12-31 17:11:46	2h 53m
56938	OpenCorporates	Check Valid Configs - Sys1	2026-01-07 14:45:10	2026-01-07 15:02:41	0h 18m
57051	AskBio	CRITICAL: System Health: Systemd State on rtp-promptdv-01.askbio.com	2026-01-15 06:00:23	2026-01-15 06:08:32	0h 08m
56926	Gravytrain	app.prod.qs1.grvytrn.co.uk certbot renew snap failure	2026-01-07 11:20:15	2026-01-07 11:24:32	0h 04m
56962	OpenCorporates	CRITICAL: 'pacemaker' on 'zcluster1.opencorporates.internal'	2026-01-11 15:10:22	2026-01-11 15:14:11	0h 04m
57064	Crystal Units	Logrotate failure on crylonlis2024.crystal.local	2026-01-16 00:08:32	2026-01-16 00:13:35	0h 05m
56946	Tangram	Tangram Gitlab upgrade (18.7.1)	2026-01-09 08:04:52	2026-01-09 09:09:51	1h 05m
56918	Gravytrain	WARNING: Security: WordPress Versions on web.prod.qs1.grvytrn.co.uk	2026-01-09 09:50:11	2026-01-09 09:58:11	0h 08m
56927	ERF Electrical	Whitelist IP Address	2026-01-07 09:08:06	2026-01-07 09:11:06	0h 03m
56939	Global Brands	Lines at clay cross	2026-01-07 15:47:11	2026-01-07 15:48:24	0h 01m
56950	Tangram	WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk	2026-01-09 15:00:49	2026-01-09 15:01:37	0h 01m
56818	OGT	Upgrade mickey.internal.ogtip.com to Debian 13 Trixie	2026-02-19 13:19:05	None	1d 0h 41m
56917	Rotastat	Draytek reboot	2026-01-06 11:29:36	2026-01-06 11:38:54	0h 09m
56955	Reigate College	CRITICAL: Networking: SSH on rc-mss.reigate.ac.uk	2026-01-09 14:04:44	None	9h 55m
56830	Trident Honda	Migrate from borg to restic	2025-12-30 10:15:35	2025-12-30 10:51:22	0h 36m
57053	Geograph	geograph/prod/tcl-monitoring	2026-01-15 10:17:11	2026-01-15 12:11:43	1h 55m
56970	AskBio	AskBio Expiring LDAP Certificates	2026-01-14 11:36:44	2026-01-15 10:12:15	2d 2h 36m
56928	Midnight Hax	woodlands.midnighthax.com voluem usage /var	2026-01-07 09:52:30	2026-01-07 09:56:33	0h 04m
57060	Cirencester College	CRITICAL: System Health: Systemd State on ccwebdb01.cirencester.ac.uk	2026-01-15 13:17:43	2026-01-15 13:37:52	0h 20m
57054	Rotastat	gallus.rotastat.com duply backups failure	2026-01-16 11:51:11	2026-01-16 12:45:44	0h 55m
57061	OGT	WARNING: NRPE Disk: All Disks on basil.internal.ogtip.com	2026-01-16 11:42:59	2026-01-16 11:47:04	0h 04m
56942	AskBio	CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com	2026-01-08 00:00:44	2026-01-08 00:15:52	0h 15m
56947	Geograph	Geograph Gitlab upgrade (18.7.1)	2026-01-08 11:25:33	2026-01-08 12:20:52	0h 55m
56817	OGT	Upgrade granddad.internal.ogtip.com to Debian 13 Trixie	2026-01-06 10:09:18	2026-01-06 10:56:22	0h 47m
57109	Sucden	WARNING: NRPE Disk: All Disks on duffman.sucden.co.uk	2026-01-12 10:00:43	2026-01-26 10:50:19	0h 50m
56974	Koinex	CRITICAL: Networking: ping4 on koinexserver.home	2026-01-14 09:03:45	2026-01-15 10:40:33	1h 37m
57055	Crystal Units	new printer to be installed on lisec server please	2026-01-15 10:25:47	2026-01-15 11:00:39	0h 35m
56973	Azura	Azura Expiring VPN certs	2026-01-15 10:10:58	2026-01-22 11:20:04	1h 09m
56752	OpenCorporates	OC - Quote to remove all hardware from Sysgroup	2025-12-11 11:47:05	None	1d 2h 13m
56921	ATA Group	cron job to check disk usage	2026-01-06 13:58:31	2026-01-06 14:13:21	0h 15m

git hash: master (b637c68b)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	115.709 msec
System CPU time	0.040 msec
Total CPU time	115.749 msec
Elapsed time	173.722 msec
Context switches	177 voluntary, 5 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-01-16&start=2025-12-15
REMOTE_ADDR	10.42.140.159
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

Variable	Value
'end'	'2026-01-16'
'start'	'2025-12-15'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 1, 16), 'start': datetime.date(2025, 12, 15), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2026-01-16&start=2025-12-15' [GET]>
tickets	[<Ticket(id=7564, rt_number=57059, queue=Requests, subject=AWS IAM role permission and access, ticket_status=closed, client=None, priority=4, created=2026-01-15 12:16:02, last_txn_id=0>, <Ticket(id=7338, rt_number=56803, queue=Requests, subject=STAR dteadmin user to be added to Interstar07-10, ticket_status=closed, client=Sucden, priority=41, created=2025-12-19 14:49:29, last_txn_id=0>, <Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=7308, rt_number=56773, queue=Requests, subject=SFL Old servers root access, ticket_status=closed, client=Sucden, priority=1, created=2025-12-15 12:40:03, last_txn_id=0>, <Ticket(id=7427, rt_number=56922, queue=Requests, subject=AWS backups, ticket_status=closed, client=Novadata, priority=1, created=2026-01-06 14:16:12, last_txn_id=0>, <Ticket(id=7412, rt_number=56907, queue=Requests, subject=Azure account lockout, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-05 08:40:47, last_txn_id=0>, <Ticket(id=7159, rt_number=56627, queue=Requests, subject=Remove Tusk servers from support, ticket_status=closed, client=Tusk IC, priority=43, created=2025-11-28 12:31:51, last_txn_id=0>, <Ticket(id=7409, rt_number=56904, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-05 00:00:06, last_txn_id=0>, <Ticket(id=7442, rt_number=56937, queue=Incidents, subject=SBP Hardware Review, ticket_status=closed, client=ATA Group, priority=61, created=2026-01-07 14:03:05, last_txn_id=0>, <Ticket(id=7310, rt_number=56775, queue=Requests, subject=Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025), ticket_status=closed, client=Lantech, priority=41, created=2025-12-15 14:22:01, last_txn_id=0>, <Ticket(id=7330, rt_number=56795, queue=Incidents, subject=manuel.internal.ogtip.com restic issues, ticket_status=closed, client=OGT, priority=51, created=2025-12-18 08:33:16, last_txn_id=0>, <Ticket(id=7325, rt_number=56790, queue=Requests, subject=Linux estate patching - January 2026, ticket_status=closed, client=Sucden, priority=64, created=2025-12-17 14:59:24, last_txn_id=2439520>, <Ticket(id=7360, rt_number=56825, queue=Problems, subject=sybil.internal.ogtip.com volume usage /Data, ticket_status=closed, client=OGT, priority=44, created=2025-12-29 10:53:41, last_txn_id=0>, <Ticket(id=7305, rt_number=56770, queue=Incidents, subject=rc-mss.reigate.ac.uk disk filled up, ticket_status=closed, client=Reigate College, priority=61, created=2025-12-15 08:06:45, last_txn_id=0>, <Ticket(id=7299, rt_number=56764, queue=Incidents, subject=Multiple failed HTTP checks , ticket_status=closed, client=BD Group, priority=62, created=2025-12-14 06:26:09, last_txn_id=0>, <Ticket(id=7344, rt_number=56809, queue=Incidents, subject=CRITICAL: Load on zcluster2.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=81, created=2025-12-22 12:17:27, last_txn_id=0>, <Ticket(id=7297, rt_number=56762, queue=Requests, subject=Disk array on Talisker, ticket_status=closed, client=AskBio, priority=42, created=2025-12-12 15:59:02, last_txn_id=0>, <Ticket(id=7341, rt_number=56806, queue=Problems, subject=Storage critical: /var/cache/duplicity on talisker.synpromics.com, ticket_status=closed, client=AskBio, priority=63, created=2025-12-22 04:24:20, last_txn_id=0>, <Ticket(id=7405, rt_number=56900, queue=Incidents, subject=interstar08/09/10.sucden.co.uk, ticket_status=closed, client=Sucden, priority=50, created=2026-01-04 01:22:33, last_txn_id=0>, <Ticket(id=7413, rt_number=56908, queue=Requests, subject=Replace Duplicity with Restic, ticket_status=closed, client=AskBio, priority=64, created=2026-01-05 11:44:04, last_txn_id=0>, <Ticket(id=7602, rt_number=57065, queue=Incidents, subject=OC Icinga issue, ticket_status=closed, client=OpenCorporates, priority=81, created=2026-01-16 08:35:22, last_txn_id=0>, <Ticket(id=7487, rt_number=56982, queue=Requests, subject=IPA, ticket_status=closed, client=Lantech, priority=24, created=2026-01-14 10:46:05, last_txn_id=2451233>, <Ticket(id=7316, rt_number=56781, queue=Problems, subject={app,web}.prod.qs1.grvytrn.co.uk script error, ticket_status=closed, client=Gravytrain, priority=41, created=2025-12-16 11:45:44, last_txn_id=0>, <Ticket(id=7321, rt_number=56786, queue=Problems, subject=smbfs1.trident.lan volume usage /srv, ticket_status=closed, client=Trident Honda, priority=41, created=2025-12-17 08:12:57, last_txn_id=0>, <Ticket(id=7411, rt_number=56906, queue=Problems, subject=gallus.rotastat.com storage volume usage, ticket_status=closed, client=Rotastat, priority=41, created=2026-01-05 08:07:05, last_txn_id=0>, <Ticket(id=7332, rt_number=56797, queue=Requests, subject=CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com, 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queue=Incidents, subject=WARNING: Security: WordPress Versions on web.prod.qs1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=42, created=2026-01-06 12:20:23, last_txn_id=0>, <Ticket(id=7432, rt_number=56927, queue=Requests, subject=Whitelist IP Address, ticket_status=closed, client=ERF Electrical, priority=41, created=2026-01-07 08:51:15, last_txn_id=0>, <Ticket(id=7444, rt_number=56939, queue=Requests, subject=Lines at clay cross, ticket_status=closed, client=Global Brands, priority=41, created=2026-01-07 15:45:41, last_txn_id=0>, <Ticket(id=7455, rt_number=56950, queue=Incidents, subject=WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk, ticket_status=closed, client=Tangram, priority=51, created=2026-01-08 14:42:18, last_txn_id=0>, <Ticket(id=7353, rt_number=56818, queue=Requests, subject=Upgrade mickey.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-12-24 09:39:06, last_txn_id=0>, <Ticket(id=7422, rt_number=56917, queue=Incidents, subject=Draytek reboot, ticket_status=closed, client=Rotastat, priority=41, created=2026-01-06 11:28:27, last_txn_id=0>, <Ticket(id=7460, rt_number=56955, queue=Incidents, subject=CRITICAL: Networking: SSH on rc-mss.reigate.ac.uk, ticket_status=closed, client=Reigate College, priority=41, created=2026-01-09 10:10:43, last_txn_id=0>, <Ticket(id=7397, rt_number=56830, queue=Requests, subject=Migrate from borg to restic, ticket_status=closed, client=Trident Honda, priority=44, created=2025-12-30 10:34:06, last_txn_id=0>, <Ticket(id=7526, rt_number=57053, queue=Incidents, subject=geograph/prod/tcl-monitoring, ticket_status=closed, client=Geograph, priority=51, created=2026-01-15 08:11:22, last_txn_id=0>, <Ticket(id=7475, rt_number=56970, queue=Requests, subject=AskBio Expiring LDAP Certificates, ticket_status=closed, client=AskBio, priority=62, created=2026-01-12 14:17:47, last_txn_id=0>, <Ticket(id=7433, rt_number=56928, queue=Problems, 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15 minute update

15 Dec - 16 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions