15 minute update

01 Dec - 02 Jan

RT	Client	Subject	First work started	First post-work reply	Time to reply
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
56686	TCV	Install a CPAN module	2025-12-04 09:01:33	2025-12-04 09:07:47	0h 06m
56689	Sucden	Local Firewall rules	2025-12-03 14:02:45	2025-12-03 14:03:24	0h 01m
56690	AskBio	Prompt monitoring	2025-12-04 17:34:33	2025-12-05 08:47:07	1d 5h 13m
56679	AskBio	Access issue on Mull	2025-12-02 10:32:25	2025-12-02 10:45:13	0h 13m
56623	JISC	VPN access for Jim Potter	2025-12-02 09:42:49	2025-12-02 10:21:43	0h 39m
56632	Ingeus	Ingeus: login to Azure	2025-12-01 10:15:38	2025-12-01 10:19:37	0h 04m
56581	Gravytrain	app.prod.bf1.grvytrn.co.uk service failure	2025-11-27 09:04:43	2025-12-01 11:55:16	2h 51m
56576	Gravytrain	gravytrain aws alerts	2025-12-04 10:13:15	None	1d 3h 47m
56691	Advensys	DOWN: arpinodeb.clients.advensys.internal	2025-12-03 15:31:17	2025-12-03 15:32:57	0h 02m
56680	TCV	it.tcv.org.uk shred.sh issue	2025-12-02 11:27:00	2025-12-02 12:46:41	1h 20m
56629	Global Brands	CRITICAL: Claycross VPN: from claycross on claycross.global-brands.internal	2025-12-01 12:03:13	None	1d 1h 57m
56640	Cirencester College	Adjustment to mail acceptance by server CCOLIVE	2025-12-02 14:30:39	2025-12-02 16:29:06	1h 58m
56695	Quickline	aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade	2025-12-04 11:00:38	2025-12-04 11:02:03	0h 01m
56697	AskBio	talisker recent backups issue	2025-12-04 15:17:31	2025-12-05 09:06:33	1d 7h 49m
56644	Entrepreneurs Circle	CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org	2025-12-03 15:24:08	2025-12-03 15:27:04	0h 03m
56637	DLS Plastics	dls-weberp2.dlsmedical.internal root volume filling up	2025-12-02 11:01:15	2025-12-02 11:06:01	0h 05m
56641	ATA Group	SBD System Issues	2025-12-03 15:45:20	2025-12-03 15:50:33	0h 05m
56681	Tusk IC	CRITICAL: Networking: SSH on elephant.tusknet	2025-12-03 08:23:52	2025-12-03 08:46:22	0h 23m
56698	JISC	OpenAthens server patching	2025-12-05 09:52:32	2025-12-05 09:54:26	0h 02m
56704	Sucden	TCP connections issues on interstar07,08,09,10 - Urgent	2025-12-05 15:14:54	2025-12-05 15:58:59	0h 44m

git hash: master (c8fe59db)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	68.224 msec
System CPU time	7.957 msec
Total CPU time	76.181 msec
Elapsed time	121.574 msec
Context switches	100 voluntary, 2 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-01-02&start=2025-12-01
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2026-01-02'
'start'	'2025-12-01'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2026, 1, 2), 'start': datetime.date(2025, 12, 1), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2026-01-02&start=2025-12-01' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=7221, rt_number=56686, queue=Requests, subject=Install a CPAN module, ticket_status=autoclose, client=TCV, priority=41, created=2025-12-03 12:14:24, last_txn_id=0>, <Ticket(id=7224, rt_number=56689, queue=Requests, subject=Local Firewall rules, ticket_status=open, client=Sucden, priority=61, created=2025-12-03 12:22:47, last_txn_id=0>, <Ticket(id=7225, rt_number=56690, queue=Problems, subject=Prompt monitoring, ticket_status=open, client=AskBio, priority=61, created=2025-12-03 14:51:18, last_txn_id=0>, <Ticket(id=7181, rt_number=56679, queue=Requests, subject=Access issue on Mull, ticket_status=autoclose, client=AskBio, priority=62, created=2025-12-02 09:58:03, last_txn_id=0>, <Ticket(id=7155, rt_number=56623, queue=Requests, subject=VPN access for Jim Potter, ticket_status=resolved, client=JISC, priority=62, created=2025-11-27 17:35:02, last_txn_id=0>, <Ticket(id=7164, rt_number=56632, queue=Requests, subject=Ingeus: login to Azure, ticket_status=resolved, client=Ingeus, priority=41, created=2025-12-01 00:00:03, last_txn_id=0>, <Ticket(id=7145, rt_number=56581, queue=Incidents, subject=app.prod.bf1.grvytrn.co.uk service failure, ticket_status=resolved, client=Gravytrain, priority=52, created=2025-11-27 08:29:11, last_txn_id=0>, <Ticket(id=7140, rt_number=56576, queue=Problems, subject=gravytrain aws alerts, ticket_status=resolved, client=Gravytrain, priority=42, created=2025-11-26 13:30:32, last_txn_id=0>, <Ticket(id=7226, rt_number=56691, queue=Incidents, subject=DOWN: arpinodeb.clients.advensys.internal, ticket_status=resolved, client=Advensys, priority=31, created=2025-12-03 15:09:13, last_txn_id=0>, <Ticket(id=7182, rt_number=56680, queue=Problems, subject=it.tcv.org.uk shred.sh issue, ticket_status=resolved, client=TCV, priority=41, created=2025-12-02 10:51:45, last_txn_id=0>, <Ticket(id=7161, rt_number=56629, queue=Incidents, subject=CRITICAL: Claycross VPN: from claycross on claycross.global-brands.internal, ticket_status=resolved, client=Global Brands, priority=11, created=2025-11-28 16:55:02, last_txn_id=0>, <Ticket(id=7172, rt_number=56640, queue=Incidents, subject=Adjustment to mail acceptance by server CCOLIVE, ticket_status=resolved, client=Cirencester College, priority=2, created=2025-12-01 12:54:27, last_txn_id=0>, <Ticket(id=7230, rt_number=56695, queue=Requests, subject=aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade, ticket_status=stalled, client=Quickline, priority=61, created=2025-12-04 11:00:29, last_txn_id=0>, <Ticket(id=7232, rt_number=56697, queue=Incidents, subject=talisker recent backups issue, ticket_status=stalled, client=AskBio, priority=71, created=2025-12-04 13:41:40, last_txn_id=0>, <Ticket(id=7176, rt_number=56644, queue=Incidents, subject=CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org, ticket_status=open, client=Entrepreneurs Circle, priority=22, created=2025-12-01 16:18:31, last_txn_id=0>, <Ticket(id=7169, rt_number=56637, queue=Problems, subject=dls-weberp2.dlsmedical.internal root volume filling up, ticket_status=resolved, client=DLS Plastics, priority=41, created=2025-12-01 08:38:33, last_txn_id=0>, <Ticket(id=7173, rt_number=56641, queue=Incidents, subject=SBD System Issues, ticket_status=autoclose, client=ATA Group, priority=11, created=2025-12-01 13:05:51, last_txn_id=0>, <Ticket(id=7184, rt_number=56681, queue=Incidents, subject=CRITICAL: Networking: SSH on elephant.tusknet, ticket_status=resolved, client=Tusk IC, priority=51, created=2025-12-02 15:27:22, last_txn_id=0>, <Ticket(id=7233, rt_number=56698, queue=Requests, subject=OpenAthens server patching, ticket_status=stalled, client=JISC, priority=61, created=2025-12-04 15:44:53, last_txn_id=0>, <Ticket(id=7239, rt_number=56704, queue=Requests, subject=TCP connections issues on interstar07,08,09,10 - Urgent, ticket_status=stalled, client=Sucden, priority=41, created=2025-12-05 15:01:06, last_txn_id=0>]

15 minute update

01 Dec - 02 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions