15 minute update

01 Dec - Yesterday

RT	Client	Subject	First work started	First post-work reply	Time to reply
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
56686	TCV	Install a CPAN module	2025-12-04 09:01:33	2025-12-04 09:07:47	0h 06m
56689	Sucden	Local Firewall rules	2025-12-03 14:02:45	2025-12-03 14:03:24	0h 01m
56690	AskBio	Prompt monitoring	2025-12-04 17:34:33	2025-12-05 08:47:07	1d 5h 13m
56679	AskBio	Access issue on Mull	2025-12-02 10:32:25	2025-12-02 10:45:13	0h 13m
56623	JISC	VPN access for Jim Potter	2025-12-02 09:42:49	2025-12-02 10:21:43	0h 39m
56632	Ingeus	Ingeus: login to Azure	2025-12-01 10:15:38	2025-12-01 10:19:37	0h 04m
56581	Gravytrain	app.prod.bf1.grvytrn.co.uk service failure	2025-11-27 09:04:43	2025-12-01 11:55:16	2h 51m
56576	Gravytrain	gravytrain aws alerts	2025-12-04 10:13:15	None	1d 3h 47m
56691	Advensys	DOWN: arpinodeb.clients.advensys.internal	2025-12-03 15:31:17	2025-12-03 15:32:57	0h 02m
56680	TCV	it.tcv.org.uk shred.sh issue	2025-12-02 11:27:00	2025-12-02 12:46:41	1h 20m
56629	Global Brands	CRITICAL: Claycross VPN: from claycross on claycross.global-brands.internal	2025-12-01 12:03:13	None	1d 1h 57m
56640	Cirencester College	Adjustment to mail acceptance by server CCOLIVE	2025-12-02 14:30:39	2025-12-02 16:29:06	1h 58m
56695	Quickline	aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade	2025-12-04 11:00:38	2025-12-04 11:02:03	0h 01m
56697	AskBio	talisker recent backups issue	2025-12-04 15:17:31	2025-12-05 09:06:33	1d 7h 49m
56644	Entrepreneurs Circle	CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org	2025-12-03 15:24:08	2025-12-03 15:27:04	0h 03m
56637	DLS Plastics	dls-weberp2.dlsmedical.internal root volume filling up	2025-12-02 11:01:15	2025-12-02 11:06:01	0h 05m
56641	ATA Group	SBD System Issues	2025-12-03 15:45:20	2025-12-03 15:50:33	0h 05m
56681	Tusk IC	CRITICAL: Networking: SSH on elephant.tusknet	2025-12-03 08:23:52	2025-12-03 08:46:22	0h 23m
56698	JISC	OpenAthens server patching	2025-12-05 09:52:32	2025-12-05 09:54:26	0h 02m
56704	Sucden	TCP connections issues on interstar07,08,09,10 - Urgent	2025-12-05 15:14:54	2025-12-05 15:58:59	0h 44m

git hash: master (a2100d46)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	58.768 msec
System CPU time	0.000 msec
Total CPU time	58.768 msec
Elapsed time	100.266 msec
Context switches	58 voluntary, 27 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-12-05&start=2025-12-01
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-12-05'
'start'	'2025-12-01'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 12, 5), 'start': datetime.date(2025, 12, 1), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2025-12-05&start=2025-12-01' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=7221, rt_number=56686, queue=Requests, subject=Install a CPAN module, ticket_status=autoclose, client=TCV, priority=41, created=2025-12-03 12:14:24, last_txn_id=0>, <Ticket(id=7224, rt_number=56689, queue=Requests, subject=Local Firewall rules, ticket_status=open, client=Sucden, priority=61, created=2025-12-03 12:22:47, last_txn_id=0>, <Ticket(id=7225, rt_number=56690, queue=Problems, subject=Prompt monitoring, ticket_status=open, client=AskBio, priority=61, created=2025-12-03 14:51:18, last_txn_id=0>, <Ticket(id=7181, rt_number=56679, queue=Requests, subject=Access issue on Mull, ticket_status=autoclose, client=AskBio, priority=62, created=2025-12-02 09:58:03, last_txn_id=0>, <Ticket(id=7155, rt_number=56623, queue=Requests, subject=VPN access for Jim Potter, ticket_status=resolved, client=JISC, priority=62, created=2025-11-27 17:35:02, last_txn_id=0>, <Ticket(id=7164, rt_number=56632, queue=Requests, subject=Ingeus: login to Azure, ticket_status=resolved, client=Ingeus, priority=41, created=2025-12-01 00:00:03, last_txn_id=0>, <Ticket(id=7145, rt_number=56581, queue=Incidents, subject=app.prod.bf1.grvytrn.co.uk service failure, ticket_status=resolved, client=Gravytrain, priority=52, created=2025-11-27 08:29:11, last_txn_id=0>, <Ticket(id=7140, rt_number=56576, queue=Problems, subject=gravytrain aws alerts, ticket_status=resolved, client=Gravytrain, priority=42, created=2025-11-26 13:30:32, last_txn_id=0>, <Ticket(id=7226, rt_number=56691, queue=Incidents, subject=DOWN: arpinodeb.clients.advensys.internal, ticket_status=resolved, client=Advensys, priority=31, created=2025-12-03 15:09:13, last_txn_id=0>, <Ticket(id=7182, rt_number=56680, queue=Problems, subject=it.tcv.org.uk shred.sh issue, ticket_status=resolved, client=TCV, priority=41, created=2025-12-02 10:51:45, last_txn_id=0>, <Ticket(id=7161, rt_number=56629, queue=Incidents, subject=CRITICAL: Claycross VPN: from claycross on claycross.global-brands.internal, ticket_status=resolved, client=Global Brands, priority=11, created=2025-11-28 16:55:02, last_txn_id=0>, <Ticket(id=7172, rt_number=56640, queue=Incidents, subject=Adjustment to mail acceptance by server CCOLIVE, ticket_status=resolved, client=Cirencester College, priority=2, created=2025-12-01 12:54:27, last_txn_id=0>, <Ticket(id=7230, rt_number=56695, queue=Requests, subject=aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade, ticket_status=stalled, client=Quickline, priority=61, created=2025-12-04 11:00:29, last_txn_id=0>, <Ticket(id=7232, rt_number=56697, queue=Incidents, subject=talisker recent backups issue, ticket_status=stalled, client=AskBio, priority=71, created=2025-12-04 13:41:40, last_txn_id=0>, <Ticket(id=7176, rt_number=56644, queue=Incidents, subject=CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org, ticket_status=open, client=Entrepreneurs Circle, priority=22, created=2025-12-01 16:18:31, last_txn_id=0>, <Ticket(id=7169, rt_number=56637, queue=Problems, subject=dls-weberp2.dlsmedical.internal root volume filling up, ticket_status=resolved, client=DLS Plastics, priority=41, created=2025-12-01 08:38:33, last_txn_id=0>, <Ticket(id=7173, rt_number=56641, queue=Incidents, subject=SBD System Issues, ticket_status=autoclose, client=ATA Group, priority=11, created=2025-12-01 13:05:51, last_txn_id=0>, <Ticket(id=7184, rt_number=56681, queue=Incidents, subject=CRITICAL: Networking: SSH on elephant.tusknet, ticket_status=resolved, client=Tusk IC, priority=51, created=2025-12-02 15:27:22, last_txn_id=0>, <Ticket(id=7233, rt_number=56698, queue=Requests, subject=OpenAthens server patching, ticket_status=stalled, client=JISC, priority=61, created=2025-12-04 15:44:53, last_txn_id=0>, <Ticket(id=7239, rt_number=56704, queue=Requests, subject=TCP connections issues on interstar07,08,09,10 - Urgent, ticket_status=stalled, client=Sucden, priority=41, created=2025-12-05 15:01:06, last_txn_id=0>]

15 minute update

01 Dec - Yesterday

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions