| RT | Client | Subject | First work started | First post-work reply | Time to reply |
|---|---|---|---|---|---|
| 56428 | Sucden | Server sending DNS to Pakistan | 2025-11-17 11:28:51 | 2025-11-17 11:42:06 | 0h 13m |
| 54100 | BD Group | CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal | 2025-03-10 19:39:35 | None | 4h 20m |
| 56276 | Midnight Hax | mpc.jbpc.co.uk - Puppet cleanup | 2025-10-28 15:28:13 | 2025-11-19 16:28:09 | 0h 60m |
| 56472 | Tusk IC | Stop overwriting sssd.conf with puppet | 2025-11-20 17:42:10 | 2025-11-20 18:01:07 | 0h 19m |
| 56363 | OpenCorporates | RDS Support - Max ID's (consultancy) | 2025-11-11 00:21:38 | None | 2d 3h 38m |
| 56425 | Azura | status of ocado servers | 2025-11-17 11:56:49 | 2025-11-17 11:58:02 | 0h 01m |
| 56414 | Tangram | ETX Gitlab upgrade (18.5.2) | 2025-11-17 08:05:06 | 2025-11-17 08:06:12 | 0h 01m |
| 56440 | Global Brands | UNKNOWN: Storage: RAID on claycross.global-brands.internal | 2025-11-18 11:42:59 | None | 1d 2h 17m |
| 56420 | Midnight Hax | SSL certificates on woodlands | 2025-11-19 21:10:52 | 2025-11-19 21:20:34 | 0h 10m |
| 56474 | AskBio | Re: PromPT email | 2025-11-21 12:04:14 | 2025-11-21 12:22:31 | 0h 18m |
| 56424 | OpenCorporates | [FIRING:1] Database connections [count sum] (RDS) Tiger Computing (oc-prod-openc DatabaseConnections) | 2025-11-17 10:26:54 | 2025-11-17 11:17:44 | 0h 51m |
| 56435 | Global Brands | UNKNOWN: Storage: RAID on svr1.global-brands.internal | 2025-11-17 14:36:26 | None | 9h 24m |
| 56457 | Tangram | ETXAWS01 | 2025-11-18 15:32:47 | 2025-11-18 15:51:13 | 0h 18m |
| 56408 | AskBio | updates on servers | 2025-11-19 15:02:21 | 2025-11-19 15:27:01 | 0h 25m |
| 56319 | Global Brands | Global Brands Warehouse VPN cert expiry | 2025-11-18 16:43:00 | 2025-11-18 16:44:44 | 0h 02m |
| 56443 | Novadata | WARNING: System Health: Kitchen Sink on arcturus.novadata.internal | 2025-11-18 13:41:30 | 2025-11-18 13:47:14 | 0h 06m |
| 56442 | Tangram | etx/prod/gitlab persistent volume filling up | 2025-11-18 13:47:23 | 2025-11-18 16:13:29 | 2h 26m |
| 56449 | DLS Plastics | DOWN: dlskvm1.dls.internal | 2025-11-19 09:55:56 | 2025-11-19 16:38:57 | 6h 43m |
| 56483 | Tangram | dgx2.internal.etherapeutics.co.uk root volume filling up | 2025-11-18 10:40:11 | 2025-11-24 08:17:50 | 2d 1h 38m |
| 56448 | Gravytrain | WARNING: Security: WordPress Versions on web.prod.bf2.bedfordinsurance.co.uk | 2025-11-20 12:40:51 | 2025-11-20 12:56:48 | 0h 16m |
| 56453 | BD Group | CRITICAL: HTTP: www.yourcompanyformations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal | 2025-11-18 15:28:21 | None | 8h 32m |
| 56465 | AskBio | /weka performance on Macleod | 2025-11-19 15:37:46 | 2025-11-19 16:21:14 | 0h 43m |
| 56463 | AskBio | CRITICAL: Backups: Restic s3.weka.backup on edb-coll.askbio.com | 2025-11-19 11:49:19 | 2025-11-19 11:52:45 | 0h 03m |
| 56436 | Sucden | Create Client Services accounts for Martin and Peter | 2025-11-17 15:54:16 | 2025-11-17 16:03:32 | 0h 09m |
| 56464 | DLS Plastics | CRITICAL: Backups: Prebackup for mersey.tiger-computing.co.uk on dls-filestore1.dls.internal | 2025-11-19 12:13:30 | 2025-11-19 12:18:07 | 0h 05m |
| 56434 | Trident Honda | Storage alert: /srv on smbfs1.trident.lan | 2025-11-18 14:43:23 | 2025-11-18 14:44:44 | 0h 01m |
| 56467 | ERF Electrical | FW: Remove AMEX Symbol from Payment Card Options | 2025-11-21 11:57:30 | 2025-11-21 11:59:27 | 0h 02m |
| 56459 | ITC Compliance | Clocks changed | 2025-11-19 10:04:23 | 2025-11-19 10:13:00 | 0h 09m |
| 56462 | Gravytrain | app.prod.bf1.grvytrn.co.uk logrotate failure | 2025-11-19 11:20:21 | 2025-11-19 11:45:34 | 0h 25m |
git hash: master (a2100d46)