| RT | Client | Subject | First work started | First post-work reply | Time to reply |
|---|---|---|---|---|---|
| 54100 | BD Group | CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal | 2025-03-10 19:39:35 | None | 4h 20m |
| 56371 | AskBio | macleod.synpromics.com backup to thames.tiger-computing.co.uk | 2025-11-10 13:26:30 | 2025-11-10 13:29:51 | 0h 03m |
| 56276 | Midnight Hax | mpc.jbpc.co.uk - Puppet cleanup | 2025-10-28 15:28:13 | 2025-11-19 16:28:09 | 0h 60m |
| 56395 | BD Group | ef-v5-nodes.c.ef-platform.internal site timeouts | 2025-11-12 08:22:41 | 2025-11-12 08:23:44 | 0h 01m |
| 56384 | AskBio | UNKNOWN: NRPE Disk: All Disks on edb-jura.askbio.com | 2025-11-10 16:43:54 | 2025-11-10 16:56:00 | 0h 12m |
| 56390 | OGT | ant.internal.ogtip.com configuration issue | 2025-11-11 11:23:50 | 2025-11-11 11:37:13 | 0h 13m |
| 56381 | Gravytrain | Upgrade prod.gt1.grvytrn.co.uk to 22.04 | 2025-11-13 09:05:47 | 2025-11-13 11:08:34 | 2h 03m |
| 56378 | ITC Compliance | Apache | 2025-11-11 16:48:27 | 2025-11-11 16:50:56 | 0h 02m |
| 56413 | Geograph | Geograph Gitlab upgrade (18.5.2) | 2025-11-14 10:54:03 | 2025-11-14 11:29:12 | 0h 35m |
| 56337 | Sucden | UAT Martha/Maude No multicast since OS Upgrade | 2025-11-05 14:22:57 | None | 9h 37m |
| 56388 | OGT | manuel.internal.ogtip.com restic forget failure srv-restic-projects | 2025-11-11 10:02:56 | 2025-11-11 10:32:21 | 0h 29m |
| 56405 | AskBio | edb-coll.askbio.com restic failure | 2025-11-14 11:58:17 | 2025-11-14 13:51:59 | 1h 54m |
| 56363 | OpenCorporates | RDS Support - Max ID's (consultancy) | 2025-11-11 00:21:38 | None | 2d 3h 38m |
| 56397 | Azura | WARNING: NRPE Disk: /home on ocado1.opentrk.com | 2025-11-14 09:48:14 | 2025-11-14 09:53:42 | 0h 05m |
| 56348 | Azura | Ocado Firewall (consultancy) | 2025-11-10 15:56:56 | 2025-11-10 16:18:35 | 0h 22m |
| 56383 | Geograph | CRITICAL: HTTP: Geograph www HTTPS on www.geograph.org.uk | 2025-11-10 14:57:56 | 2025-11-10 15:00:32 | 0h 03m |
| 56290 | ATA Group | Linux patch question | 2025-11-10 13:07:11 | 2025-11-10 16:06:30 | 2h 59m |
| 56352 | ATA Group | Re: [-External-] HPC | Backup Disk Repair / Busy | 2025-11-10 14:44:39 | 2025-11-10 15:29:10 | 0h 45m |
| 56396 | Tusk IC | CRITICAL: Networking: SSH on elephant.tusknet | 2025-11-12 15:37:06 | 2025-11-12 15:40:39 | 0h 04m |
| 56382 | eTherapeutics | Expired SCIM token [Non-Urgent] | 2025-11-11 14:51:04 | 2025-11-11 15:25:31 | 0h 34m |
| 56392 | Tangram | dgx2 systemd unit failure | 2025-11-11 16:54:00 | 2025-11-11 17:11:37 | 0h 18m |
| 56393 | DLS Plastics | DLS Medical site down | 2025-11-11 16:29:26 | 2025-11-11 16:31:34 | 0h 02m |
git hash: master (a2100d46)