15 minute update

06 Oct - 10 Oct

RT	Client	Subject	First work started	First post-work reply	Time to reply
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
56171	NFW	nfwgs2.nfw.internal connection timeouts	2025-10-10 09:53:31	2025-10-10 10:56:15	1h 03m
56161	ATA Group	RE: question	2025-10-09 10:58:28	2025-10-09 11:09:27	0h 11m
56164	Geograph	Geograph Gitlab upgrade (18.4.2)	2025-10-09 13:22:44	2025-10-09 13:58:53	0h 36m
56160	Trident Honda	VM hera root disk	2025-10-09 11:59:52	2025-10-09 12:07:27	0h 08m
56139	Crystal Units	CRITICAL: Backy2 Backups on crylonlis001.crystal.local	2025-10-06 09:59:51	2025-10-06 16:25:36	6h 26m
56158	ATA Group	HPC \| Backup Disk Repair / Busy	2025-10-08 10:31:26	2025-10-08 11:09:18	0h 38m
56167	Novadata	Arcturus	2025-10-09 11:59:26	2025-10-09 12:05:27	0h 06m
56165	eTherapeutics	ETX Gitlab upgrade (18.4.2)	2025-10-09 14:50:52	2025-10-09 15:54:09	1h 03m
56141	Cirencester College	CCVLE01 OS version	2025-10-06 12:29:58	2025-10-06 12:34:36	0h 05m
56149	Top To Toe	CRITICAL: HTTP: staging.toptotoe-gait.com HTTPS on gait-prod.toptotoe.com	2025-10-07 08:21:46	2025-10-07 08:26:57	0h 05m
56153	NFW	Server unreachable: nfwgs2.nfw.internal	2025-10-08 09:12:07	2025-10-08 09:22:29	0h 10m
56166	Global Brands	hi	2025-10-09 10:30:27	2025-10-09 10:34:16	0h 04m
56137	Ingeus	Ingeus: login to Azure	2025-10-06 08:42:12	2025-10-06 09:59:02	1h 17m
56154	OpenCorporates	knowledge.opencorporates.com - Unexpected HTTP status code	2025-10-07 23:03:51	2025-10-07 23:15:34	0h 12m
56159	Trident Honda	VM velux	2025-10-09 16:36:29	2025-10-09 16:48:21	0h 12m
56173	OGT	WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com	2025-10-10 14:19:18	2025-10-10 14:22:05	0h 03m
56140	Sucden	Patch Cycle	2025-10-06 15:04:58	2025-10-06 15:13:49	0h 09m
56152	Gravytrain	Carry out Ubuntu upgrades on production systems	2025-10-08 16:07:11	2025-10-14 11:07:12	1d 9h 00m

git hash: master (a2100d46)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	72.839 msec
System CPU time	3.898 msec
Total CPU time	76.737 msec
Elapsed time	114.484 msec
Context switches	85 voluntary, 2 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-10-10&start=2025-10-06
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-10-10'
'start'	'2025-10-06'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 10, 10), 'start': datetime.date(2025, 10, 6), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2025-10-10&start=2025-10-06' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=6737, rt_number=56171, queue=Requests, subject=nfwgs2.nfw.internal connection timeouts, ticket_status=closed, client=NFW, priority=41, created=2025-10-10 08:46:18, last_txn_id=0>, <Ticket(id=6727, rt_number=56161, queue=Requests, subject=RE: question, ticket_status=closed, client=ATA Group, priority=61, created=2025-10-08 17:26:46, last_txn_id=0>, <Ticket(id=6730, rt_number=56164, queue=Requests, subject=Geograph Gitlab upgrade (18.4.2), ticket_status=closed, client=Geograph, priority=41, created=2025-10-09 09:20:15, last_txn_id=0>, <Ticket(id=6726, rt_number=56160, queue=Requests, subject=VM hera root disk, ticket_status=closed, client=Trident Honda, priority=42, created=2025-10-08 17:19:21, last_txn_id=0>, <Ticket(id=6705, rt_number=56139, queue=Incidents, subject=CRITICAL: Backy2 Backups on crylonlis001.crystal.local, ticket_status=closed, client=Crystal Units, priority=71, created=2025-10-06 09:45:07, last_txn_id=0>, <Ticket(id=6724, rt_number=56158, queue=Requests, subject=HPC \| Backup Disk Repair / Busy, ticket_status=closed, client=ATA Group, priority=61, created=2025-10-08 10:21:23, last_txn_id=0>, <Ticket(id=6733, rt_number=56167, queue=Requests, subject=Arcturus, ticket_status=closed, client=Novadata, priority=41, created=2025-10-09 11:58:47, last_txn_id=0>, <Ticket(id=6731, rt_number=56165, queue=Requests, subject=ETX Gitlab upgrade (18.4.2), ticket_status=closed, client=eTherapeutics, priority=41, created=2025-10-09 09:22:04, last_txn_id=0>, <Ticket(id=6707, rt_number=56141, queue=Requests, subject=CCVLE01 OS version, ticket_status=closed, client=Cirencester College, priority=42, created=2025-10-06 12:22:30, last_txn_id=0>, <Ticket(id=6715, rt_number=56149, queue=Incidents, subject=CRITICAL: HTTP: staging.toptotoe-gait.com HTTPS on gait-prod.toptotoe.com, ticket_status=closed, client=Top To Toe, priority=61, created=2025-10-07 08:15:58, last_txn_id=0>, <Ticket(id=6719, rt_number=56153, queue=Incidents, subject=Server unreachable: nfwgs2.nfw.internal, ticket_status=closed, client=NFW, priority=61, created=2025-10-07 17:32:20, last_txn_id=0>, <Ticket(id=6732, rt_number=56166, queue=Requests, subject=hi, ticket_status=closed, client=Global Brands, priority=41, created=2025-10-09 10:20:22, last_txn_id=0>, <Ticket(id=6703, rt_number=56137, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2025-10-06 00:00:07, last_txn_id=0>, <Ticket(id=6720, rt_number=56154, queue=Problems, subject=knowledge.opencorporates.com - Unexpected HTTP status code, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-10-07 23:06:27, last_txn_id=0>, <Ticket(id=6725, rt_number=56159, queue=Requests, subject=VM velux, ticket_status=closed, client=Trident Honda, priority=41, created=2025-10-08 16:27:17, last_txn_id=0>, <Ticket(id=6739, rt_number=56173, queue=Requests, subject=WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=43, created=2025-10-10 09:10:18, last_txn_id=0>, <Ticket(id=6706, rt_number=56140, queue=Requests, subject=Patch Cycle, ticket_status=closed, client=Sucden, priority=43, created=2025-10-06 12:21:33, last_txn_id=2408347>, <Ticket(id=6718, rt_number=56152, queue=Requests, subject=Carry out Ubuntu upgrades on production systems, ticket_status=open, client=Gravytrain, priority=46, created=2025-10-07 12:34:31, last_txn_id=2420411>]

15 minute update

06 Oct - 10 Oct

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions