| RT | Client | Subject | First work started | First post-work reply | Time to reply |
|---|---|---|---|---|---|
| 54100 | BD Group | CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal | 2025-03-10 19:39:35 | None | 4h 20m |
| 56058 | OpenCorporates | Sudo Password | 2025-09-29 14:51:33 | 2025-09-29 14:58:32 | 0h 07m |
| 56115 | AskBio | AskBio connectivity failure | 2025-10-02 01:42:11 | 2025-10-02 01:49:52 | 0h 08m |
| 56069 | AskBio | Storage alert: /home on talisker.synpromics.com | 2025-10-01 16:25:20 | 2025-10-01 16:26:10 | 0h 01m |
| 56120 | OpenCorporates | Audit OC infrastructure | 2025-10-03 13:52:21 | None | 1d 0h 08m |
| 56117 | OGT | Storage alert: /srv/department on rodney.internal.ogtip.com | 2025-10-03 10:36:50 | 2025-10-03 11:20:20 | 0h 44m |
| 56123 | Top To Toe | WARNING: NRPE Disk: All Disks on gait-prod.toptotoe.com | 2025-10-03 08:19:39 | 2025-10-03 08:20:33 | 0h 01m |
| 56109 | OpenCorporates | jupyter1 regular sync to s3 | 2025-10-02 10:04:05 | 2025-10-02 10:07:23 | 0h 03m |
| 56005 | Novadata | Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA | 2025-09-29 12:33:14 | 2025-09-29 14:13:50 | 1h 41m |
| 56125 | Gravytrain | CRITICAL: HTTP: www.commercialquotedirect.co.uk HTTPS on web.prod.bf2.bedfordinsurance.co.uk | 2025-10-03 08:45:46 | 2025-10-03 08:47:57 | 0h 02m |
| 56057 | OpenCorporates | Website Server Shutdown | 2025-09-30 10:47:52 | None | 1d 3h 12m |
| 56128 | JISC | Urgent rollback | 2025-10-03 14:31:12 | 2025-10-03 14:40:07 | 0h 09m |
| 56124 | OpenCorporates | OC exports/deliveries/ data retention | 2025-10-03 08:34:55 | 2025-10-03 08:35:53 | 0h 01m |
| 56006 | Gravytrain | gravytrain update dev systems (consultancy) | 2025-09-25 13:13:24 | 2025-10-03 14:45:43 | 1h 32m |
| 56062 | Kahootz | Health-check failures | 2025-09-30 09:59:56 | 2025-09-30 10:01:37 | 0h 02m |
| 56022 | Novadata | DOWN: leonis.novadata.internal | 2025-09-29 08:12:09 | 2025-09-29 08:13:20 | 0h 01m |
| 56074 | OpenCorporates | Manually reported: 503 Errors | 2025-10-01 08:43:07 | 2025-10-01 09:31:08 | 0h 48m |
| 56071 | OGT | Server updates | 2025-10-02 15:33:54 | 2025-10-02 15:43:08 | 0h 09m |
| 56116 | AskBio | Frozen mail on talisker.synpromics.com | 2025-10-02 16:37:24 | 2025-10-03 10:20:25 | 1d 7h 43m |
| 56010 | Geograph | Kubernetes upgrade from v1.31 | 2025-09-30 16:25:15 | 2025-09-30 16:30:57 | 0h 06m |
| 56118 | AskBio | GPU driver update | 2025-10-03 09:54:40 | 2025-10-03 10:02:45 | 0h 08m |
| 56065 | AskBio | PromPT email | 2025-10-01 11:47:10 | 2025-10-02 14:11:26 | 2h 24m |
git hash: master (a2100d46)