15 minute update

01 Sep - 05 Sep

RT	Client	Subject	First work started	First post-work reply	Time to reply
55810	Kahootz	Question on Borg	2025-09-05 09:35:55	2025-09-05 09:38:42	0h 03m
55710	OpenCorporates	CRITICAL: HTTP: OC Icinga on icinga.opencorporates.com	2025-09-02 14:38:37	None	9h 21m
55795	eTherapeutics	Storage alert: /var on dgx2.internal.etherapeutics.co.uk	2025-09-01 09:39:04	2025-09-01 09:57:30	0h 18m
55807	Azura	ocado2.opentrk.com networking timeouts	2025-09-02 08:38:30	2025-09-02 09:20:57	0h 42m
55791	Ingeus	Ingeus: login to Azure	2025-09-01 10:06:45	None	1d 3h 53m
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
55806	eTherapeutics	WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk	2025-09-03 09:50:26	2025-09-03 17:13:34	7h 23m
55804	AskBio	CRITICAL: System Health: Systemd State on edb-coll.askbio.com	2025-09-02 09:27:49	2025-09-02 10:34:14	1h 06m
55817	eTherapeutics	Interface to see open tickets	2025-09-03 15:23:59	2025-09-03 17:00:56	1h 37m
55820	OpenCorporates	OC system removal remnants	2025-09-05 10:55:37	None	1d 3h 04m
55784	Midnight Hax	woodlands.midnighthax.com bormatic failure	2025-09-02 11:27:58	2025-09-02 12:01:49	0h 34m
55814	Novadata	leonis.novadata.internal failed services	2025-09-03 11:10:59	2025-09-03 11:29:15	0h 18m
55813	AskBio	edb-coll restic weka backup failures	2025-09-03 08:24:17	2025-09-03 16:30:19	8h 06m
55786	Kahootz	Write lock timeouts on oscar on dataroot	2025-09-01 15:50:53	2025-09-01 16:05:59	0h 15m
55808	ERF Electrical	weblive.erfelectrical.co.uk erfelectrical.co.uk HTTPS timeout	2025-09-03 13:25:55	2025-09-03 14:24:17	0h 58m
55614	BD Group	UKBF access recovery	2025-09-03 11:49:36	2025-09-03 12:09:38	0h 20m
55816	eTherapeutics	GitLab Garbage collection	2025-09-04 11:06:26	2025-09-04 12:01:32	0h 55m
55735	Cambridge Flow Solutions	Remove client Cambridge Flow Solutions Ltd servers from support	2025-09-22 16:45:16	None	7h 15m
55783	ITC Compliance	Felly Oro	2025-09-01 15:00:34	2025-09-01 15:02:13	0h 02m
55794	Kahootz	CRITICAL: System Health: Systemd State on xray.hosting.inovem.com	2025-09-02 09:47:45	2025-09-02 10:15:53	0h 28m
55785	OpenCorporates	Website Shutdowns	2025-09-02 15:37:24	2025-09-02 17:28:04	1h 51m
55805	eTherapeutics	etx/prod taints/affinity conflicts	2025-09-03 10:35:55	2025-09-03 16:28:52	5h 53m
55822	Azura	CRITICAL: Networking: SSH on ocado2.opentrk.com	2025-09-04 15:39:56	2025-09-04 16:40:54	1h 01m
55825	Gravytrain	Intermittent timeouts on web.prod.bf2.bedfordinsurance.co.uk	2025-09-05 12:50:07	2025-09-09 09:14:30	2d 0h 24m

git hash: master (a2100d46)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	79.587 msec
System CPU time	3.839 msec
Total CPU time	83.426 msec
Elapsed time	126.430 msec
Context switches	138 voluntary, 4 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-09-05&start=2025-09-01
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-09-05'
'start'	'2025-09-01'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 9, 5), 'start': datetime.date(2025, 9, 1), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2025-09-05&start=2025-09-01' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=6470, rt_number=55810, queue=Requests, subject=Question on Borg, ticket_status=closed, client=Kahootz, priority=62, created=2025-09-02 14:38:48, last_txn_id=0>, <Ticket(id=6369, rt_number=55710, queue=Problems, subject=CRITICAL: HTTP: OC Icinga on icinga.opencorporates.com, ticket_status=closed, client=OpenCorporates, priority=62, created=2025-08-23 12:03:25, last_txn_id=0>, <Ticket(id=6455, rt_number=55795, queue=Incidents, subject=Storage alert: /var on dgx2.internal.etherapeutics.co.uk, ticket_status=closed, client=eTherapeutics, priority=41, created=2025-09-01 09:10:16, last_txn_id=0>, <Ticket(id=6467, rt_number=55807, queue=Incidents, subject=ocado2.opentrk.com networking timeouts, ticket_status=closed, client=Azura, priority=61, created=2025-09-02 08:35:30, last_txn_id=0>, <Ticket(id=6451, rt_number=55791, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2025-09-01 00:00:06, last_txn_id=0>, <Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=6466, rt_number=55806, queue=Requests, subject=WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk, ticket_status=closed, client=eTherapeutics, priority=41, created=2025-09-02 08:23:19, last_txn_id=0>, <Ticket(id=6464, rt_number=55804, queue=Incidents, subject=CRITICAL: System Health: Systemd State on edb-coll.askbio.com, ticket_status=closed, client=AskBio, priority=1, created=2025-09-02 03:41:18, last_txn_id=0>, <Ticket(id=6477, rt_number=55817, queue=Requests, subject=Interface to see open tickets, ticket_status=closed, client=eTherapeutics, priority=42, created=2025-09-03 13:04:28, last_txn_id=0>, <Ticket(id=6480, rt_number=55820, queue=Problems, subject=OC system removal remnants, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-09-04 08:24:59, last_txn_id=0>, <Ticket(id=6444, rt_number=55784, queue=Problems, subject=woodlands.midnighthax.com bormatic failure, ticket_status=closed, client=Midnight Hax, priority=41, created=2025-08-29 14:19:02, last_txn_id=0>, <Ticket(id=6474, rt_number=55814, queue=Incidents, subject=leonis.novadata.internal failed services, ticket_status=closed, client=Novadata, priority=51, created=2025-09-03 08:03:07, last_txn_id=0>, <Ticket(id=6473, rt_number=55813, queue=Problems, subject=edb-coll restic weka backup failures, ticket_status=closed, client=AskBio, priority=3, created=2025-09-03 03:46:21, last_txn_id=0>, <Ticket(id=6446, rt_number=55786, queue=Requests, subject=Write lock timeouts on oscar on dataroot, ticket_status=closed, client=Kahootz, priority=62, created=2025-08-29 18:12:45, last_txn_id=0>, <Ticket(id=6468, rt_number=55808, queue=Requests, subject=weblive.erfelectrical.co.uk erfelectrical.co.uk HTTPS timeout, ticket_status=closed, client=ERF Electrical, priority=43, created=2025-09-02 13:49:16, last_txn_id=0>, <Ticket(id=6273, rt_number=55614, queue=Requests, subject=UKBF access recovery, ticket_status=closed, client=BD Group, priority=4, created=2025-08-11 10:21:41, last_txn_id=0>, <Ticket(id=6476, rt_number=55816, queue=Requests, subject=GitLab Garbage collection, ticket_status=closed, client=eTherapeutics, priority=42, created=2025-09-03 12:30:35, last_txn_id=0>, <Ticket(id=6394, rt_number=55735, queue=Requests, subject=Remove client Cambridge Flow Solutions Ltd servers from support, ticket_status=closed, client=Cambridge Flow Solutions, priority=44, created=2025-08-27 11:20:13, last_txn_id=0>, <Ticket(id=6443, rt_number=55783, queue=Requests, subject=Felly Oro, ticket_status=closed, client=ITC Compliance, priority=64, created=2025-08-29 12:25:59, last_txn_id=0>, <Ticket(id=6454, rt_number=55794, queue=Incidents, subject=CRITICAL: System Health: Systemd State on xray.hosting.inovem.com, ticket_status=closed, client=Kahootz, priority=51, created=2025-09-01 08:33:17, last_txn_id=0>, <Ticket(id=6445, rt_number=55785, queue=Requests, subject=Website Shutdowns, ticket_status=closed, client=OpenCorporates, priority=63, created=2025-08-29 16:22:33, last_txn_id=0>, <Ticket(id=6465, rt_number=55805, queue=Problems, subject=etx/prod taints/affinity conflicts, ticket_status=closed, client=eTherapeutics, priority=45, created=2025-09-02 08:12:07, last_txn_id=0>, <Ticket(id=6482, rt_number=55822, queue=Incidents, subject=CRITICAL: Networking: SSH on ocado2.opentrk.com, ticket_status=closed, client=Azura, priority=51, created=2025-09-04 15:32:29, last_txn_id=0>, <Ticket(id=6485, rt_number=55825, queue=Problems, subject=Intermittent timeouts on web.prod.bf2.bedfordinsurance.co.uk, ticket_status=closed, client=Gravytrain, priority=45, created=2025-09-05 10:58:12, last_txn_id=0>]

15 minute update

01 Sep - 05 Sep

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions