15 minute update

25 Aug - 29 Aug

RT	Client	Subject	First work started	First post-work reply	Time to reply
55743	Geograph	GitLab Update Available: v18.3.1	2025-08-28 14:29:39	2025-08-28 14:30:59	0h 01m
55717	AskBio	Singularity and dependencies	2025-08-26 10:28:58	2025-08-26 10:33:23	0h 04m
55691	Kahootz	Borgbackup question	2025-08-26 10:15:55	2025-08-26 10:18:24	0h 02m
55729	Kahootz	package list managed by Puppet	2025-08-27 16:02:22	2025-08-28 10:49:26	1d 8h 47m
55732	Kahootz	Postfix issues on new iomart VMs	2025-08-27 10:25:40	2025-08-27 10:29:17	0h 04m
55710	OpenCorporates	CRITICAL: HTTP: OC Icinga on icinga.opencorporates.com	2025-09-02 14:38:37	None	9h 21m
55787	AskBio	CRITICAL: System Health: Systemd State on macleod.synpromics.com	2025-08-29 18:31:40	2025-08-29 18:33:10	0h 02m
55734	AskBio	Weka permissions script issues	2025-08-27 14:06:23	2025-08-27 14:10:01	0h 04m
55744	eTherapeutics	GitLab Update Available: v18.3.1	2025-08-29 08:01:03	2025-08-29 08:03:44	0h 03m
55737	Cambridge Flow Solutions	Confidential: CFS	2025-08-28 16:30:45	2025-08-28 16:34:44	0h 04m
55731	Rotastat	New User	2025-08-27 14:52:58	2025-08-27 16:09:27	1h 16m
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
55656	Midnight Hax	Move Keith's systems to a new client	2025-08-26 13:17:08	2025-08-26 16:19:18	3h 02m
55721	DLS Plastics	Storage alert: /opt on dls-zimbra1.dls.internal	2025-08-27 10:44:34	2025-08-27 10:47:19	0h 03m
55701	AskBio	Linux Machines	2025-08-27 11:09:37	2025-08-27 11:12:57	0h 03m
55709	AskBio	jura.askbio.com monitoring timeout	2025-08-26 09:20:22	2025-08-26 09:21:37	0h 01m
55724	ATA Group	Crontab issue	2025-08-26 14:31:57	2025-08-26 14:34:10	0h 02m
55687	Kahootz	Routing on our new Iomart servers	2025-08-28 11:37:06	2025-08-28 13:04:33	1h 27m
55741	Kahootz	sudoers on new iomart VMs	2025-08-28 09:08:55	2025-08-28 10:26:08	1h 17m
55735	Cambridge Flow Solutions	Remove client Cambridge Flow Solutions Ltd servers from support	2025-09-22 16:45:16	None	7h 15m
55704	AskBio	edb-coll.askbio.com restic failure	2025-08-26 09:19:29	2025-08-26 09:30:15	0h 11m
55780	AskBio	CRITICAL: System Health: Systemd State on edb-coll.askbio.com	2025-08-29 02:00:00	2025-08-29 02:07:27	0h 07m

git hash: master (a2100d46)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	136.834 msec
System CPU time	3.959 msec
Total CPU time	140.793 msec
Elapsed time	191.935 msec
Context switches	119 voluntary, 6 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-08-29&start=2025-08-25
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-08-29'
'start'	'2025-08-25'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 8, 29), 'start': datetime.date(2025, 8, 25), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2025-08-29&start=2025-08-25' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=6402, rt_number=55743, queue=Requests, subject=GitLab Update Available: v18.3.1, ticket_status=closed, client=Geograph, priority=41, created=2025-08-28 09:53:38, last_txn_id=0>, <Ticket(id=6376, rt_number=55717, queue=Requests, subject=Singularity and dependencies, ticket_status=closed, client=AskBio, priority=62, created=2025-08-25 16:07:13, last_txn_id=0>, <Ticket(id=6350, rt_number=55691, queue=Requests, subject=Borgbackup question, ticket_status=closed, client=Kahootz, priority=62, created=2025-08-20 08:26:17, last_txn_id=0>, <Ticket(id=6388, rt_number=55729, queue=Requests, subject=package list managed by Puppet, ticket_status=closed, client=Kahootz, priority=3, created=2025-08-26 17:31:27, last_txn_id=0>, <Ticket(id=6391, rt_number=55732, queue=Requests, subject=Postfix issues on new iomart VMs, ticket_status=closed, client=Kahootz, priority=61, created=2025-08-27 09:33:41, last_txn_id=0>, <Ticket(id=6369, rt_number=55710, queue=Problems, subject=CRITICAL: HTTP: OC Icinga on icinga.opencorporates.com, ticket_status=closed, client=OpenCorporates, priority=62, created=2025-08-23 12:03:25, last_txn_id=0>, <Ticket(id=6447, rt_number=55787, queue=Incidents, subject=CRITICAL: System Health: Systemd State on macleod.synpromics.com, ticket_status=closed, client=AskBio, priority=71, created=2025-08-29 18:30:51, last_txn_id=0>, <Ticket(id=6393, rt_number=55734, queue=Problems, subject=Weka permissions script issues, ticket_status=closed, client=AskBio, priority=63, created=2025-08-27 10:16:28, last_txn_id=0>, <Ticket(id=6403, rt_number=55744, queue=Requests, subject=GitLab Update Available: v18.3.1, ticket_status=closed, client=eTherapeutics, priority=41, created=2025-08-28 09:53:49, last_txn_id=0>, <Ticket(id=6396, rt_number=55737, queue=Requests, subject=Confidential: CFS, ticket_status=closed, client=Cambridge Flow Solutions, priority=42, created=2025-08-27 14:38:03, last_txn_id=2389515>, <Ticket(id=6390, rt_number=55731, queue=Requests, subject=New User, ticket_status=closed, client=Rotastat, priority=42, created=2025-08-27 08:15:43, last_txn_id=0>, <Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=6315, rt_number=55656, queue=Requests, subject=Move Keith's systems to a new client, ticket_status=closed, client=Midnight Hax, priority=43, created=2025-08-14 15:02:03, last_txn_id=0>, <Ticket(id=6380, rt_number=55721, queue=Incidents, subject=Storage alert: /opt on dls-zimbra1.dls.internal, ticket_status=closed, client=DLS Plastics, priority=42, created=2025-08-26 09:17:07, last_txn_id=0>, <Ticket(id=6360, rt_number=55701, queue=Requests, subject=Linux Machines, ticket_status=closed, client=AskBio, priority=62, created=2025-08-21 15:40:06, last_txn_id=0>, <Ticket(id=6368, rt_number=55709, queue=Incidents, subject=jura.askbio.com monitoring timeout, ticket_status=closed, client=AskBio, priority=61, created=2025-08-22 21:08:10, last_txn_id=0>, <Ticket(id=6383, rt_number=55724, queue=Incidents, subject=Crontab issue, ticket_status=closed, client=ATA Group, priority=71, created=2025-08-26 14:27:40, last_txn_id=0>, <Ticket(id=6346, rt_number=55687, queue=Requests, subject=Routing on our new Iomart servers, ticket_status=closed, client=Kahootz, priority=62, created=2025-08-19 13:06:54, last_txn_id=0>, <Ticket(id=6400, rt_number=55741, queue=Requests, subject=sudoers on new iomart VMs, ticket_status=closed, client=Kahootz, priority=61, created=2025-08-28 08:53:04, last_txn_id=0>, <Ticket(id=6394, rt_number=55735, queue=Requests, subject=Remove client Cambridge Flow Solutions Ltd servers from support, ticket_status=closed, client=Cambridge Flow Solutions, priority=44, created=2025-08-27 11:20:13, last_txn_id=0>, <Ticket(id=6363, rt_number=55704, queue=Incidents, subject=edb-coll.askbio.com restic failure, ticket_status=closed, client=AskBio, priority=72, created=2025-08-22 08:38:32, last_txn_id=0>, <Ticket(id=6440, rt_number=55780, queue=Incidents, subject=CRITICAL: System Health: Systemd State on edb-coll.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2025-08-29 02:03:34, last_txn_id=0>]

15 minute update

25 Aug - 29 Aug

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions