15 minute update

11 Aug - 15 Aug

RT	Client	Subject	First work started	First post-work reply	Time to reply
55625	Novadata	Display failure on Arcturus	2025-08-12 11:21:06	2025-08-12 11:22:03	0h 01m
55622	Entrepreneurs Circle	Urgent: Access Termination Request for Usama Muhammad	2025-08-12 11:42:42	2025-08-12 12:11:12	0h 29m
55660	Kahootz	2nd S3 destination for offsite Borgbackup copy	2025-08-15 09:48:59	2025-08-15 09:54:48	0h 06m
55632	AskBio	restic backup failure on edb-coll.askbio.com	2025-08-13 09:44:53	2025-08-13 09:46:50	0h 02m
55597	Trident Honda	LDAPS Certificate on vmsvr1/2.trident.lan	2025-08-12 15:24:55	None	8h 35m
55634	Tusk IC	Storage alert: /srv/projects on mammoth.tusknet	2025-08-14 09:58:27	2025-08-14 09:59:23	0h 01m
55663	Gravytrain	web.prod.qs1.grvytrn.co.uk multi-domain certificate expiry	2025-08-15 10:24:24	2025-08-20 16:20:17	5h 56m
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
55641	OpenCorporates	GitLab Update Available: v18.2.2	2025-08-13 16:34:27	None	7h 26m
55624	NFW	nfwgs2.nfw.internal spamd connection timeout issue	2025-08-14 10:26:43	2025-08-14 15:02:13	4h 36m
55646	OpenCorporates	knowledge.opencorporates.com down	2025-08-14 12:43:17	2025-08-18 11:27:38	2d 2h 44m
55605	BD Group	UKBF Access	2025-08-11 09:49:20	2025-08-11 09:51:48	0h 02m
55648	Novadata	leonis.novadata.internal failed services	2025-08-14 10:10:37	2025-08-14 11:02:46	0h 52m
55651	AskBio	Storage warning: /home on edb-lab-skye.askbio.com	2025-08-14 09:19:41	2025-08-14 09:20:47	0h 01m
55611	DLS Plastics	Storage alert: /opt on dls-zimbra1.dls.internal	2025-08-11 10:00:53	2025-08-11 10:06:30	0h 06m
55612	OGT	Disk space	2025-08-11 09:50:39	2025-08-11 09:56:26	0h 06m
55613	Trident Honda	Storage alert: /srv on smbfs1.trident.lan	2025-08-11 10:15:15	2025-08-11 10:16:41	0h 01m
55602	OpenCorporates	Service: HTTP: OC Icinga	2025-08-08 09:05:53	2025-08-11 10:31:17	1h 25m
55654	Cirencester College	ccolive.cirencester.local storage volume usage /srv	2025-08-14 14:15:46	2025-08-14 14:29:30	0h 14m
55577	JISC	Expiring VPN server certificate: ath-lin-prx-l0x	2025-08-14 11:12:11	2025-08-19 12:27:50	1h 16m
55617	Kahootz	New fileservers	2025-08-11 14:40:59	2025-08-11 14:48:13	0h 07m
55620	Tusk IC	rsnapshot weekly running long on mammoth.tusknet	2025-08-12 10:02:43	2025-08-12 13:38:22	3h 36m
55621	AskBio	Mail Queue Length on edb-jura.askbio.com	2025-08-13 10:31:32	2025-08-13 10:33:11	0h 02m
55623	OpenCorporates	https://analysis.opencorporates.com down	2025-08-12 10:02:09	2025-08-12 10:02:32	0h 00m
55639	Kahootz	Wireguard VPN on iomart infra	2025-08-14 14:17:30	2025-08-18 12:29:17	2d 2h 12m
55616	OGT	OGT OS upgrades (Debian 10)	2025-08-14 10:37:11	2025-08-14 11:04:11	0h 27m

git hash: master (a2100d46)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	82.448 msec
System CPU time	8.280 msec
Total CPU time	90.728 msec
Elapsed time	143.279 msec
Context switches	119 voluntary, 30 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-08-15&start=2025-08-11
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-08-15'
'start'	'2025-08-11'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 8, 15), 'start': datetime.date(2025, 8, 11), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2025-08-15&start=2025-08-11' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=6284, rt_number=55625, queue=Incidents, subject=Display failure on Arcturus, ticket_status=closed, client=Novadata, priority=41, created=2025-08-12 11:20:48, last_txn_id=0>, <Ticket(id=6281, rt_number=55622, queue=Requests, subject=Urgent: Access Termination Request for Usama Muhammad, ticket_status=closed, client=Entrepreneurs Circle, priority=61, created=2025-08-12 09:16:20, last_txn_id=0>, <Ticket(id=6319, rt_number=55660, queue=Requests, subject=2nd S3 destination for offsite Borgbackup copy, ticket_status=closed, client=Kahootz, priority=62, created=2025-08-14 19:03:19, last_txn_id=0>, <Ticket(id=6291, rt_number=55632, queue=Incidents, subject=restic backup failure on edb-coll.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2025-08-13 02:21:17, last_txn_id=0>, <Ticket(id=6256, rt_number=55597, queue=Requests, subject=LDAPS Certificate on vmsvr1/2.trident.lan, ticket_status=closed, client=Trident Honda, priority=2, created=2025-08-07 10:40:09, last_txn_id=0>, <Ticket(id=6293, rt_number=55634, queue=Incidents, subject=Storage alert: /srv/projects on mammoth.tusknet, ticket_status=closed, client=Tusk IC, priority=41, created=2025-08-13 09:13:37, last_txn_id=0>, <Ticket(id=6322, rt_number=55663, queue=Requests, subject=web.prod.qs1.grvytrn.co.uk multi-domain certificate expiry, ticket_status=closed, client=Gravytrain, priority=43, created=2025-08-15 08:47:06, last_txn_id=0>, <Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=6300, rt_number=55641, queue=Requests, subject=GitLab Update Available: v18.2.2, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-08-13 15:36:37, last_txn_id=0>, <Ticket(id=6283, rt_number=55624, queue=Problems, subject=nfwgs2.nfw.internal spamd connection timeout issue, ticket_status=closed, client=NFW, priority=42, created=2025-08-12 11:09:39, last_txn_id=0>, <Ticket(id=6305, rt_number=55646, queue=Incidents, subject=knowledge.opencorporates.com down, ticket_status=closed, client=OpenCorporates, priority=92, created=2025-08-13 23:26:09, last_txn_id=0>, <Ticket(id=6264, rt_number=55605, queue=Requests, subject=UKBF Access, ticket_status=closed, client=BD Group, priority=1, created=2025-08-08 15:18:02, last_txn_id=0>, <Ticket(id=6307, rt_number=55648, queue=Requests, subject=leonis.novadata.internal failed services, ticket_status=closed, client=Novadata, priority=41, created=2025-08-14 08:20:56, last_txn_id=0>, <Ticket(id=6310, rt_number=55651, queue=Incidents, subject=Storage warning: /home on edb-lab-skye.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2025-08-14 09:17:49, last_txn_id=0>, <Ticket(id=6270, rt_number=55611, queue=Incidents, subject=Storage alert: /opt on dls-zimbra1.dls.internal, ticket_status=closed, client=DLS Plastics, priority=21, created=2025-08-11 09:24:38, last_txn_id=0>, <Ticket(id=6271, rt_number=55612, queue=Requests, subject=Disk space, ticket_status=closed, client=OGT, priority=61, created=2025-08-11 09:34:14, last_txn_id=0>, <Ticket(id=6272, rt_number=55613, queue=Incidents, subject=Storage alert: /srv on smbfs1.trident.lan, ticket_status=closed, client=Trident Honda, priority=41, created=2025-08-11 10:07:56, last_txn_id=0>, <Ticket(id=6261, rt_number=55602, queue=Incidents, subject=Service: HTTP: OC Icinga, ticket_status=closed, client=OpenCorporates, priority=81, created=2025-08-08 00:46:10, last_txn_id=0>, <Ticket(id=6313, rt_number=55654, queue=Incidents, subject=ccolive.cirencester.local storage volume usage /srv, ticket_status=closed, client=Cirencester College, priority=41, created=2025-08-14 14:13:03, last_txn_id=0>, <Ticket(id=6236, rt_number=55577, queue=Requests, subject=Expiring VPN server certificate: ath-lin-prx-l0x, ticket_status=closed, client=JISC, priority=63, created=2025-08-04 11:43:50, last_txn_id=0>, <Ticket(id=6276, rt_number=55617, queue=Requests, subject=New fileservers, ticket_status=closed, client=Kahootz, priority=61, created=2025-08-11 13:59:50, last_txn_id=0>, <Ticket(id=6279, rt_number=55620, queue=Incidents, subject=rsnapshot weekly running long on mammoth.tusknet, ticket_status=closed, client=Tusk IC, priority=51, created=2025-08-12 09:04:02, last_txn_id=0>, <Ticket(id=6280, rt_number=55621, queue=Incidents, subject=Mail Queue Length on edb-jura.askbio.com, ticket_status=closed, client=AskBio, priority=41, created=2025-08-12 09:12:26, last_txn_id=0>, <Ticket(id=6282, rt_number=55623, queue=Requests, subject=https://analysis.opencorporates.com down, ticket_status=closed, client=OpenCorporates, priority=62, created=2025-08-12 09:29:32, last_txn_id=0>, <Ticket(id=6298, rt_number=55639, queue=Requests, subject=Wireguard VPN on iomart infra, ticket_status=closed, client=Kahootz, priority=65, created=2025-08-13 13:37:34, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=open, client=OGT, priority=49, created=2025-08-11 10:42:34, last_txn_id=0>]

15 minute update

11 Aug - 15 Aug

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions